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Cons: An airline not only with the best service but the best looking flight attendants. They genuinely smileRead more about Emirates
Cons: An airline not only with the best service but the best looking flight attendants. They genuinely smile
Cons: Had a broken seat it didn’t recline....
Pros: The person behind me didn’t have enough space so I could recline back and get comfortable
Cons: More spacial seats
Cons: No entertainment but it’s probably because it was a short trip
Pros: Crew was efficient and kept a busy flight organized.
Pros: Food and attentive of the crew.
Cons: The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality.
Pros: We love this airline!
Pros: Everything else
Cons: Cabin crew less approachable than usual
Pros: Service and food
Cons: Boarding for business class took a long time and was very out of order
Cons: No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher
Pros: Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!
Pros: Only the salmon meal. I had a fish meal that was so dry it was impossible to eat
Cons: The bland food. Tell the chef to be more creative with cholestral free meals.
Pros: Good food. Lots of movies
Cons: Crying baby in business. Slow meal service. Car service driver didn't want to pick me up at my address when it was snowing.
Pros: Food ,seat,everything was just great
Pros: Beautiful, clean aircraft with multilingual staff-great entertainment choices
Cons: Nothing's ng
Pros: Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward
Pros: horrible baggage policy
Pros: Wonderful service. Comfortable flight.
Cons: My TV wasn't working.
Pros: Easy, friendly and comfortable.
Cons: Last row seats so was a bit noisy. But nothing too bad.
Pros: Loved to watch a movie and get wonderful service
Cons: Can't think of anything
Pros: Plenty of room even in economy. Good food for a plane. Very friendly
Pros: Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others.
Cons: Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group.
Pros: Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine.
Cons: We were delayed 2 hours on the runway. Temperature got hot during the night.
Cons: Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had.
Pros: ICE entertainment system was of high quality.
Cons: First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again.
Pros: In flight entertainment
Cons: It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable
Pros: Excellent selection of entertainment
Pros: The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again
Pros: Crew was great, entertainment options expansive, food decent
Cons: I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass.
Pros: Food was better than Iberia or Delta. Staff greeting friendly.
Cons: Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers."
Pros: I like the confirt and the on time flight.
Cons: As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew.
Pros: It was comfortable with plenty of space since no one was on the flight.
Cons: The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient.
Pros: The aircraft windows were clean, that's about it!
Cons: Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase.
Pros: So nice to still fly on a comfortable seat and with great and friendly service.
Pros: My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good.
Pros: Great service, good food, lots of entertainment options.
Cons: Hard to sleep with multiple service times
Cons: I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777.
Pros: The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs.
Cons: They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal.
Pros: Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them.
Pros: Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu.
Cons: The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!
Cons: My car was left in Dubai , & I am not sure when I will get it.
Pros: It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough.
Pros: Gorgeous plane, delicious food and great entertainment system.
Cons: My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD.
Cons: Want to be a millionare English version
Pros: Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter.
Pros: The fly was fine as usual
Cons: Not Emirates fault but they open my bags and made a mess with the presents for my family
Cons: See above. Ended up on a shitty American Airlines flight instead.
Cons: Wasnt able to sit next to my wife on my honeymoon
Pros: Great crew & good complimentary food
Cons: More seat pitch
Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.
Pros: Seats very comfortable; real feather pillow! Everything was on time.
Cons: Breakfast consisted only of sweet items -- I didn't touch it.
Cons: Seats too close when leaning back
Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.
Pros: The movie
Cons: More space! The crew could have been nicer
Pros: Crew was attentive and overall I enjoyed the flight
Cons: Food could have been better
Cons: We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm.
Cons: The temperature on this overnight flight was sweltering Legroom was poor
Pros: Excellent service all around and great flight timing with delays and awaiting for transfer flights to land
Cons: I travel a least 5 times a year and Kayak is always my option.
Pros: Nice self boarding
Cons: No big screen to communicate priority to boarding since I am deaf.
Cons: 2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy
Cons: French unions
Pros: Nice breakfast treat and chocolate is always appreciated
Cons: Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find.
Pros: The planes are clean and relatively comfortable.
Cons: Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!
Pros: The service and food are very good.
Cons: Tight space for business class.
Pros: Amount of times drinks, water, was served.
Cons: The person in front of me reclined seat the whole trip. Very, very uncomfortable for me.
Cons: The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups.
Pros: The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices.
Pros: It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course).
Cons: The legroom in economy is just as bad as you would expect.
Cons: I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable.
Pros: I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!
Pros: Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight.
Cons: Did not get to make this flight either. Horrible.
Pros: Very attentive to children at boarding and in-flight.
Pros: The food was good and the crew was nice.
Cons: No entertainment offered and the seats were cramped.
Pros: The crew is rude
Cons: 40 min delay
Cons: There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet.
Cons: At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud
Cons: Slight delay.
Pros: It was quick and the crew was really nice!
Cons: No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats.
Pros: Nothing because the airplane seats were terribly uncomfortable!
Pros: Short flight
Cons: The tram ride to the plane
Cons: Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class.
Pros: See above
Pros: No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight
Pros: I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%..
Pros: Crew was great. Very helpful because I needed assistance due to back injury.
Cons: Food was not very good.
Pros: The service and hospitality
Pros: The service , the hospitality and kindness
Cons: No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra.
Pros: I was upgraded! Delicious lunch.
Pros: Smooth flight, friendly crew, nice food.
Cons: I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close.
Pros: Boarding / deplaning process, well maintained aircraft, good food. Fair price.
Cons: Cramped seating.
Pros: Onboard crew was great and communication was excellent.
Cons: Gate communication was poor. Delay poorly explained. Boarding process very confusing.
Pros: Crew was really nice, comfortable seat, great experience
Cons: I liked everything
Cons: Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options.
Pros: Almost everything was good. Crew was friendly and courteous.
Cons: Very comfortable flight!
Pros: Crew was great and seats were totally perfect and comfortable
Cons: Nothing could have been better, except steak and lobster 🦞😃 Thank you very much for your ability to make customers welcome and comfortable.
Pros: Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!
Cons: Do not like the high baggage fees!
Pros: The staff were awesome!
Cons: no covid-19 precautions were taken.
Pros: Great crew. Entertainment options were good.
Cons: Should add weather/radar to the flight tracker
Pros: Early, clean and comfortable
Cons: Air flow from air above seats was blowing out hot air. My seat kept reclining so I got yelled at and I didn’t do it on purpose. Long wait on ground before takeoff.
Pros: The crew was extremely helpful and friendly!
Cons: The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip.
Cons: There is always just too much talking and announcements on the flights now.
Pros: Same crew and great experiments again
Pros: Crew was polite and very helpful.
Cons: It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away.
Pros: The snacks
Cons: There was one flight attendant who was very rude.
Pros: Pretty straight forward. Clean. Efficient.
Pros: Great social distancing and Delta supplies MULTIPLE sanitizing options!!
Cons: The entertainment system was not working, and the charging stations weren’t working either.
Pros: On time arrival and departure.
Cons: Under the Covid circumstances, it was a good experience.
Pros: Liked the attitude of staff and comfort of 50% capacity.
Cons: There were costumers taking off mask and walking through plane.
Pros: I appreciate that Delta leaves seats empty, for our health.
Cons: Snacks were all sugar-laden. Not good for anyone!
Pros: Seat comfort was average for a small jet. Bottled water was cold.
Cons: Cabin was too warm
Pros: Super respctful
Pros: Crew was friendly and very clear about masks.
Pros: The space between passengers.
Cons: Nothing it was perfect.
Pros: The crew was amazing.
Cons: The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight.
Pros: Great crew.
Pros: Great crew.
Pros: The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth.
Cons: Nothing it was perfect
Cons: Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID.
Pros: It was a nice, quick hop. Everyone played by the new COVID rules.
Pros: Took extreme measures for COVID prevention. It felt very safe
Cons: When I pick up my bags
Pros: We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David
Pros: Boarding was very efficient. Flight attendants were helpful and kind and seemed to care.
Cons: We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo.
Pros: These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!
Pros: On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth.
Cons: CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available.
Pros: The crew was very friendly. Boarding was quick.
Cons: Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)
Cons: No issues at all
Pros: Having three seats.
Cons: I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours.
Pros: Great employees, genuine, quick drink service, early arrival, available entertainment
Cons: Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily
Cons: Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold.
Pros: On time
Cons: Take a long time to taxi to the gate & getting off the plane.
Pros: Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system.
Cons: My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back.
Pros: It got me home, eventually.
Cons: Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!
Pros: Everything was in order
Cons: None really
Pros: The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable.
Cons: Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin.
Cons: On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF
Pros: Amazing crew and service! They are the best!!
Cons: Amazing crew and service! They are the best!!
Pros: The crew was good.
Cons: Poor planning on having the connection in terminals far apart from each other.
Pros: Great crew. I love Lufthansa. I just wish there was more room for my legs.
Cons: More leg room!
Cons: We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation.
Pros: The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options.
Cons: The seats reclined too far making me uncomfortable.
Pros: Worst ever
Cons: Poor service
Cons: We were unable to fly this trip due to United cancelling our flight.
Cons: Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it.
Pros: Crew amazing
Cons: No entertainment.
Cons: Flight was on time and food was very good. Took wonderful care of us. Our first flight to Europe and first time on Lafthansa.
Cons: We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers.
Cons: I havent gotten on a flight yet.
Pros: Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections.
Cons: This has been the worst customer service experience of my life. Never flying Lufthansa again.
Cons: Flight delay due to connecting flight
Cons: You lost my luggage !!
Pros: Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind
Cons: Just typically being on a plane not much can do about the space in economy
Pros: The boarding procedure was fast and efficient. There was almost no waiting in line and the crew got the plane ready in minutes. Entertainment and food on the flight were both pretty good.
Cons: Seats were not too comfortable. For long flights like this one, they could really use a bit wider and softer seats.
Pros: Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful.
Pros: The flight itself was on time, the food was basic, just like drink.
Cons: Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously.
Pros: Boarding was fast. Crew was good. Comfort level was good.
Cons: The requested meal was not delivered. However, the crew bring it from the extra they had with other classes.
Cons: Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence.
Pros: Crew was great. The frequent offer of water on a long flight was appreciated. The flight was on one, smooth and pleasant.
Cons: Meat in the casserole ( goulash?) was not chewable. Other meals were fine.
Cons: Not making the flight dinto issues caused by the airline.
Cons: All good.
Pros: The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them
Cons: Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane.
Pros: It was exciting to fly on a gigantic plane as the Jumbo
Cons: Not to many options of food. Dinner wasn't dinner. It was a snack.
Pros: Lufthansa makes coach travel tolerable. Blankets, pillows, free access to on board entertainment and a large selection of real food, not just snacks, and beverages. All beverages available the entire flight. Plane was clean and everything in working order.
Cons: Nothing to complain about.
Pros: The flight was right in time and the crew was good.
Cons: I couldn't get my phone to connect to the wifi.
Pros: See comments above.
Pros: The crew moved as quickly as possible, and this made bathroom access easier.
Cons: The small size of the plane made the long-lasting turbulence near the point of landing impossible to ignore. I don't consider this the fault of the pilot, more the size of the plane.
Pros: Staff on board was cordial und Wunderbar
Cons: Handle on wife's Travel Scoot was slightly bent but it still works.
Pros: Crew was good.
Cons: Not on time. Lost luggage.
Cons: Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark.
Cons: They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy.
Pros: The seats on the leg of this flight were much more comfortable and there was normal space for feet.
Cons: The boarding here was completely unorganized. After people had just been in a crowd, they attempted to have people love up, which was futile. Some of the seats were dirty and/or unkempt. The snack option wasn't to my liking and may have been the cause of a stomachache later.
Pros: The female flight attendants always look great.
Pros: On time
Pros: Very professional. Excellent service. Very good food (for a flight).
Cons: Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether.
Pros: It was unclear how to do the boarding after priority boarding. People seems to board whenever they wanted; so was a bit confusing.
Pros: Great service!
Pros: WiFi, entertainment and USB charging was good.
Cons: Felt herded like cattle during the boarding process. No children's amenities as advertised. Children's meal was so-so. Adult meals had chocolate included, which children's meal did not have. Seriously?! The snack provided was all inclusive for adults and children and was way too spicy for my 6-year-old.
Pros: Comfortable and clean. Staff was kind and helpful.
Cons: The food wasn't good. The pasta was soggy and the bread was hard and stale.
Pros: Quick flight good crew!
Cons: No in flight entertainment
Cons: Nothing. Flight was amazing
Pros: Terrific hot breakfast in bus. class
Cons: Window did not darken like the others.
Pros: Staff were professional and polite.
Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Cons: Flight was delayed, had to run to my next connection flight.
Pros: The crew was informative
Cons: Inflight sandwiches
Pros: Food was great, enjoyed watching videos, staff very profession and friendly.
Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.
Pros: Crew helpful. Food good.
Cons: Better range of movies please
Pros: Crew were great
Pros: Crew was helpful and food was very good
Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai
Pros: Nice staff and no delay
Cons: Instead of crisps maybe a bit of cheese or crackers
Pros: Seat comfortable
Cons: Flight was delayed and overhead bin space was very small
Pros: Service is awesome. Food is great.
Cons: People with short connection are affected by the 15 to 25 minutes delay.
Cons: There was no wifi on flight
Pros: My seat
Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor
Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)
Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.
Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got
Cons: The flight was cancelled and had to be rerouted on United Airlines.
Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.
Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.
Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
Cons: wasn't able to take the flight since I missed it
Cons: Very slow service at checkin, was not even available when I arrived at the airport
Pros: The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them.
Pros: The seats seemed to have more space on this plane which was nice.
Cons: It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.
Pros: Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
Cons: That it didn’t happen.
Pros: Fast boarding
Cons: The entertainment system wasn’t working for the whole 10 hour flight.
Pros: Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”).
Cons: About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course).
Pros: Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight.
Cons: Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine).
Pros: We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.
Cons: He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...
Pros: Boarding was quick, Flight on time....just a regular service and plane
Cons: Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old
Pros: Lovely staff, good food, great movies.
Pros: I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!
Cons: The snack & “ solid eggs” in breakfast. Fresh fruit was good.
Pros: The flight was great.
Cons: The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after.
Pros: Usual professional and friendly service from my airline of choice for most destinations.
Cons: The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop.
Pros: I really like the spaciousness, the plug ins and general service
Cons: I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.
Pros: It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate.
Cons: Nothing! It was all great!
Pros: Timing & efficiency. Good food though only a sandwich.
Cons: Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight
Cons: Long stop over at Schiphol. Too Long!!!!
Pros: Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice.
Cons: Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!
Cons: Only one queue for boarding. Flight late on arrival.
Pros: Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault).
Cons: No complaints at all.
Pros: Speed, crew, and reliability.
Cons: Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though.
Pros: Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas.
Cons: Nothing. This is filler text to meet min characters.
Pros: Good and plenty of food available.
Cons: No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard.
Pros: I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good.
Cons: my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to.
Pros: Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues.
Cons: Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew.
Pros: Overall very nice flight, even comes with free drink and snack
Pros: Leg room. Smiles of the cabin crew.
Cons: Not enough selection of Electronic Dance Music. Lol!
Airlines flying from Minnesota to Italy have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Minnesota to Italy
Masks required on board, masks provided on flights from Minnesota to Italy
Social distancing seating
Middle seats unavailable to book on flights from Minnesota to Italy
Testing for antibodies, testing for symptoms for flights from Minnesota to Italy
Waiving of change fees. Search flexible flights from Minnesota to Italy