I love to travel again and again in Emirates. Keep up the good work.
Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
The flight itself was fine, food was expired and gross, staff were mostly amazing! KLM messed up rebooking for our first two flights that got cancelled and we almost didn’t make it to Amsterdam for an additional two days
I could clearly see the difference of Air France from Atlanta to Paris and then from Paris to Bengaluru. To Bangalore the WiFi was not free and even the flight seemed an old one, I am just curious why.
I think I previously submitted my feedback about flight lead Katherine in a different field by mistake. Please see those comments. Comments for Hyd to AMS are it was good. The flight lead and service met expectations for satisfactory high quality service but the flight lead did not stand out as exceptional as did the leads on the other two flights so I don’t remember anything specific one way or the other besides the fact I was satisfied.
Had to cancel and rebook, KLM connection was cancelled prior to departure, ended up flying to Munich on non-Delta carrier.
The flight was delayed. The aircraft was unclean. Promised seat was not given due to change in Aircraft. Not one crew on ground was in a position to give any response. Amsterdam Airport is AVIODABLE Over crowded. Over Expensive. Poor Services.
It was really nice journey i personally recommend klm flight
Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!
Transfer at Amsterdam airport is very convenient and the airport is easy to navigate. Boarding was also quick and easy. Cabin crew were excellent and the meals were good, although lacking in options.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
Economy travel is really hard with no room to move especially when the person sitting beside you is an XL or XXL size person who if moving could hit your face
Being a platinum member, no attention given. No towel or tissue provided.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
No towels or tissue and chocolate and mint provided before arrival
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
The flight was quite comfortable for a 12 hour flight! Food was excellent. The service was good, the entertainment was fine. All in all, one of the better long-haul flights I’ve experienced.
Never got the chance to get on the plane as my inbound flight was delayed and the staff of qatar airways denied any help or support
Same as the flight to Doha. Very uncomfortable seats. No leg space
Except for the first row in business rest of the seat has less leg space while fully flat
Long wait transit service wasn’t good also I couldn’t check in online never happened me before other websites
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
Ok, the flight was not full yet I had people on both sided and the chairs were tight. Only 2 kinds of snacks didn’t even have milk for the coffee.
There is issue with first name and every thing is correct, and they did not onboard, it was really bad experience I recommend not to buy ticket and support team is very poor ever though online support is very bad
The entertainment system on my seat didn’t work for the whole length of the flight, staff was not helpful. Horrible experience. Its so hard to go through a flight from LA to jeddah with no movies.
Very friendly and efficient staff. Would definitely fly Saudia again.
Route from DC was ok nothing special or bad From Jeddah to cairo horrible First flight got delayed by 3 hours no explanation so what ever Arrived in cairo to find lock on my bag Saudia crew in cairo didn’t know who did could not open had to break my bag zipper to open my luggage
The menu options in business class were few and the crew kept running out of the desired options! So what seemed like 4 options for meals turned out to be just one option! The entertainment system had very few movie selections for Hollywood and Bollywood movies. The audio in the headphones was poor as it was difficult to follow the dialogues; my fellow travelers had similar complaints.
