BWI
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— BWI
Aug 12 — Aug 191
Round-trip
1 adult
Economy
From?
To?
Fri 8/12
Fri 8/19
Good to know
Low season | October |
|---|---|
High season | June |
Cheapest flight | $117 |
Average price round-trip | $294 |
Good deal round-trip | $87 |
Good deal one-way | $45 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 37% increase in price.
Flight from Jackson-Evers Intl to Baltimore/Washington
(avg. price over the last 2 weeks)
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FAQs for booking flights from Mississippi to Baltimore
Top 4 airlines serving Mississippi to Baltimore/Washington
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 31186 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "Old aircraft showing its age."
Pros: "Fast easy flight"
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Cons: "90 minute delay"
Pros: "all good"
Cons: "unsure"
Pros: "NOTHING."
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"
Cons: "Excellent"
Cons: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Pros: "Quick easy flight"
Pros: "Smooth flight. Everything was great."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Everyone was friendly and got us to our destination"
Cons: "None"
Pros: "Nothing"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Quick flight"
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."
Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "Snacks & beverages on a 1 hour flight. Very nice crew"
Cons: "Older plane, no entertainment"
Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Pros: "Nothing"
Cons: "Terrible staff"
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "The crew was very professional."
Cons: "Seats were to small and uncomfortable for us."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Comfortable seating and roomy"
Cons: "Nothing"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Pros: "Delta met and exceeded all of my expectations on this Atlanta to Baltimore flight."
Cons: "Wonderful service, on time departure and arrival."
Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"
Cons: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."
Cons: "Not a lot of leg room"
They are not transparent with their pricing. They add on extra charges for everything. After you purchase the ticket, be prepared to pay additional pricing per passenger per seat per leg of your trip. I paid an additional $44. They require you to pay the difference upon check in.
Pros: "Crew was terrific! Nice folks. Courteous and professional"
Cons: "I paid extra for a window seat and ended up next to a bulkhead with no window. I can get claustrophobic so concerning and Frustrating! Also, unlike the trip to Minneapolis where the Wi-Fi worked great the Wi-Fi was awful on the return trip and made watching a movie challenging."
Pros: "The pilot was great. The crew were always willing to help and were so cheerful. I found there to be plenty of leg room. I loved the menu options. Overall I had a great experience."
Cons: "I want free pretzels and peanuts throughout the whole cabin."
Pros: "Very friendly crew."
Cons: "No snack provided on the 3 hr flight back, just drinks."
Cons: "It now costs money to select ANY seat, to have ANY luggage whether it is carry-on or checked. The planes are old and poorly maintained. No longer a viable option to fly."
Cons: "Delayed 6 hrs"
Pros: "On time!!"
Cons: "Being in front of the exit row is always tough"
Cons: "Equipment got to LAS 1/2 hr late; so we arrived 1/2 late.... snowstorm in Minneapolis"
Pros: "I used to fly sun country every other month for work. It was affordable, reliable, great customer service. They were recently bought out by Apollo Investment Group and they have gone in serious decline since then. I will never fly this airline again. Hidden fees, poor customer service, 4 hour hold time to speak to an agent, *carry-on fees*-- just a bad airline at this point."
Cons: "They started to charge for carry on bags"
Cons: "They delayed boarding because they didn't want us to sit on the plane because we 'couldn't leave the airport early' but then we ended up taking off 20 minutes late. Jet bridge took 15 minutes to attach."
Pros: "Direct flight was very convenient"
Pros: "Awesome staff, great service and new plane."
Pros: "Need to improve on services skills"
Cons: "I love flying with Sun Country"
Pros: "the crew on board was great. no food options offered. no entertainment. are you kidding?"
Cons: "the flight was delayed so the boarding that was to start at 8:15 started at 9:00. We were all called to board within a few minutes, only to hurry up and wait in another line outside the plane for like 10-15 minutes before the crew actually let us board. The plane left the gate and then sat on the tarmac in another line where over 30 plus planes were also waiting to take off. WE SAT THERE ON THE TARMAC FOR OVER 2 HOURS. Not that Sun Country was at fault, but we should have never been able to board, knowing that the airport was that backed up. JFK is notorious for doing this to customers."
Pros: "Flight was on time and I had a seat. I got to my destination safely and had a restroom available and food for purchase. It's exactly what I signed up for."
Cons: "Seat space was smaller than most airlines when the person in front of me reclined."
Pros: "Bumpy, but a good fast flight. Polite and professional crew. Great leg room."
Cons: "The seats did not recline, so sleeping was a bit difficult."
Cons: "Our flight was delayed about an hour and 25 min. Also my tray was broke. Sun country should think about adding wifi like delta No snacks provided."
Pros: "Overall it was fine, got me from point a to b."
Cons: "Boarding was a bit slow Uncomfortable and cramped seats No food provided for free No free entertainment Screaming baby behind me Kind of frustrating that I paid $25 to check one bag, then because it was full they were offering to check people's bags for free at the gate..."
Pros: "short wait lines to check in and security"
Pros: "Left on time, arrived early and everyone the staff was very nice!"
Cons: "No free snacks"
Pros: "Decent amount of leg room, flight ran on time on both legs."
Cons: "The planes seem old and outdated, boarding process took a long time."
Cons: "Flight attendants were rude qnd unprofessional."
Pros: "Both flights arrived early"
Cons: "Seats were a little hard"
Cons: "Sun Country has confusing regulations about what is and is not oversize baggage."
Pros: "Great crew, clean plane, captain gave an update of the NFL playoff score"
Cons: "Plane left 20 minutes late and arrived 15 late"
Pros: "Great flight"
Cons: "Two hour flight delay"
Pros: "The Landing was smooth. The flight path seemed to run just south of the Missouri River though Montana."
Cons: "When I asked he pilot whether we flew along just south of the Missouri RIver, he said, we crossed it. Well of course we crossed it, but that would have been when it turned south in North Dakota. I would like the flight path to be made available to the passengers. It is very frustrating to me to not have any clear understanding of what the landscape features are that I am seeing out the window, and where I am in relation to the earth's suface."
Cons: "The seat was very hard, and the boarding was delayed without any reason"
Pros: "Professional courteous."
Pros: "Good but the ladies giving out water were mean"
Cons: "Service on the plane"
Pros: "Smooth process, direct flight."
Cons: "No peanuts or treat of any kind"
Pros: "Got seated in row 4"
Cons: "No snacks for free"
Pros: "Staff was great! Boarding was fast! Flight was quick. The price made the lack of internet, no food, and not so comfortable seats worth it."
Cons: "No internet! I would rather pay for internet than the entertainment console they offered for $8. The seats were really uncomfortable. Bathrooms were constantly crowded. No complimentary food was provided. I supposed"
Pros: "I thought the flight attendants (a gentleman in first class, also a woman for the first part) were perfectly lovely. I always feel a little silly asking for things, but I never felt like I was a burden. The gentleman was very pleasant and thoughtful (he was reluctant to wake my husband to put his seatback up before landing), and the food was surprisingly good."
Cons: "Right above my seat in 1A, the luggage bin above me was coming apart at the seam, and something gunky seemed to be coming out of it. There was some dampness on the wall in front of me. Also, the part my husband and I both lamented was the fact that being in the first row, we couldn't have bags at our feet for landing. Which we COMPLETELY understand and are happy to comply with. However, the luggage bin directly above us should have been empty and available for us to use. That was not the case, since the flight attendants used those two bins above the FIRST two rows, on BOTH sides of the aisle for their luggage. We had to put our bags above the third row, so that upon departure, we had to excuse ourselves through people standing in the aisle and hand our luggage back up to the front. It's annoying to us and annoying to people in the 2nd and 3rd rows to have us jostling past. The flight attendants should have a special closet just for them, not taking up valuable real estate for guests' luggage. OR, the flight attendants should use the back of the First Class luggage compartments, since they will be deplaning after us anyway. Just a thought. Please consider. Thank you! Sincerely, Emily Grosso"
Pros: "Safe travel"
Cons: "Flight was late to board and take off Food has limited gluten free options"
Pros: "Boarding was very smooth, gave early boarding to the military, 737-800's,"
Cons: "FA's were a little matter of factly."
Cons: "Making changes to our reservations was so difficult that I eventually drove to the airport to do it in person. Had been on hold for over six hours. That was not a typo. Fix your website or we will never use you again"
Pros: "Price"
Cons: "Pages removed from flight magazine"
Pros: "Flight back was smooth but going was a little rough"
Cons: "Counter agents were rude and flight attendant unfriendly"
Pros: "First time flying Sun Country. Great experience both ways. Will fly with them again."
Pros: "I happened to sit next to a wonderful couple - we talked the entire flight. It was over before I knew it."
Cons: "Serious butt pain. Wish I had brought a cushion with me."
Pros: "The crew were very helpful and pleasant. I was very satisfied."
Pros: "It was cramped. No food offered for free."
Pros: "Small terminal"
Cons: "7 hour delay"
Pros: "There was a male flight attendant (not sure of his name) that was wonderful. He was funny and personable"
Cons: "My boyfriend and I purchased our seats separately and we asked if there was a way that we could be seated together. The man that was checking in our bags said no and that the plane was full. We were fine with it, but after awhile he said that he found a couple seats together in the emergency exit aisle. It was great! We got on the plane and there were tons of extra seats, the plane was not full and I believe that he was too lazy to look for seats together upon our first request."
Pros: "$285 round trip MSP-SEA - make it doable to visit family out there."
Cons: "No free snacks - minor concern"
Pros: "I loved the amount of legroom in regular coach seating. ."
Cons: "There were no entertainment options, which is fine because I just slept the whole way."
Great
Food
A+
Boarding went fine, the plane was clean, and the crew was very friendly. Seats were a bit cramped, but that seems to be typical on all airlines anymore. Cookies and pretzels were offered as were beverages - the usual. I’d fly American again.
Pros: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Cons: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."
Pros: "Crew amazing!!!"
Cons: "Better maybe in giving drinks every once in a while like they use to."
Pros: "Crew was absolutely delightful! I love that hand sanitizer wipes. Great flights out."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."
Pros: "The seats were comfortable and it was easy to catch a quick nap."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."
Cons: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"
Cons: "Great"
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Pros: "The crew was great and provided a quiet environment for the red eye flight."
Cons: "The boarding process needs to be reevaluated. Perhaps the plane should be boarded from the rear to the front or from window to aisle seat. These suggestions would streamline the boarding process."
Pros: "Nothing"
Cons: "Flight was delayed 3 hrs"
Pros: "Awesome Customer Service"
Cons: "Nothing"
Cons: "More space."
Pros: "Easy flight. Free drinks and snacks. Nice crew."
Cons: "No individual entertainment. Do not help those that are AA members"
Cons: "There was room for my carry on, although they said it was full and cheked it"
Pros: "?"
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"
Cons: "Pushy crowd.."
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Pros: "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
Cons: "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"
Cons: "Same is last."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Cons: "The flight was cancelled. Transferred to Delta Air Lines and had no problem.. American Airlines kept us in the JAN airport way too long without helping us. fortunately Delta had a flight."
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Cons: "I didnt like that we were an hour and a half delayed and we werent informed why. Then as I am trying to update my pickup person one of the crew members was really rude and I tried to explain and it didnt help. She was rude infront of all the passengers. Not planning to fly in AA anymore."
Pros: "Got two seats to myself."
Cons: "I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault)."
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "People were nice"
Pros: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Cons: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."
Cons: "No carry on bags"
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Pros: "flight crew on my way to BWI were great!!!"
Cons: "american airlines does not care about the privacy of their passengers. even after several calls my information wasn't updated correctly and my flight confirmation was passed along to members who weren't even traveling. there was no in flight entertainment and in order to pick seats together i needed to pay extra (i thought i was flying with american not spirit) apparently the only way i can be helped is writing a letter to customer service which they will review within 10 business days. THANKS american for starting a war in my family and ruining my trip. unfortunate the crew is so awesome but the customer service is mortifying, rude, inconsiderate and completely mechanical. i dont ever intend on flying with them again unless necessary."
Cons: "Slight delay taking off due to lack of personnel at Jackson airport. They did not arrive until 600 AM. Flight was to leave at 550 AM"
Cons: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "the flight was great and comfortable"
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Cons: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"
Cons: "We sat on the plane for over 2 hours before takeoff. We were offered no competition other than a quick appology from the pilot."
Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"
Pros: "Ease of travel"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "The crew was outstanding and the flight on time."
Cons: "One of the bathrooms was not working properly so everyone had to do with two bathrooms."
Cons: "The boarding time"
Pros: "Fast flight. Made it 12 min earlier to the gate."
Cons: "THERE was NO flight! WTF were you sending me reminders for!!!!! There was complete disruption here, preparing for a surprise flight that did NOT exist!"
Cons: "Tv did not work, internet to bad"
Cons: "Poor communications, no apologies"
Pros: "The seats were comfortable."
Cons: "I didn't like that they charge for the direct TV and movies. I really think that should be included. The flight was delayed for a minor repair , for inconvenience, I think they should have offered the direct TV free. I didn't see anyone around us buy it. The crew was OK but didn't stand out sharp in their uniforms. I liked the ANA legs of our trip much better."
Pros: "The flight tracker on the Kayak apps is very helpful. Great job!"
Pros: "Plane arrived early and deplaned early. Crew pushed to serve drinks even though there were bumpy stretches."
Cons: "In boarding, putting groups 3, 4, and 5 in the same line works poorly. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification."
Pros: "The price was decent. The plane was delayed by about 20 minutes, and they worked hard to get us on the flight quickly so we could make our connector flights."
Cons: "For a 5 1/2 hour flight, the only snack we got was one cookie. For the 4 1/2 hour flight, the only snack we got was a very small bag of pretzels. There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless. You have to download their app before the flight starts. I was having issues with the app on the previous flight, so I tried to get help with it before we took off. Our flight attendant acknowledged she heard my question and then just walked off and didn't help me."
Pros: "I liked the flight attendant, who was kind and courteous."
Cons: "I hated the plane. I do not feel comfortable on prop planes, especially one held together by duct tape. My son pointed it out to me inside and outside. The plane should be. out of commission."
Pros: "Very couteous and helpful at gate"
Cons: "Delayed two hours which caused many travel problems"
Pros: "I rebooked on another flight very easily! That was excellent"
Pros: "Zero. Literally nothing."
Cons: "Delayed more than 4 times. And changed gate. Just terrible"
Pros: "Least expensive and quickest trip"
Cons: "Not always available on return trip"
Cons: "Seperated me from my partner after we originally had assigned seats. Middle seats non reclining - horrible"
Cons: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."
Pros: "Crew at counter n on plane were great. Perfect. Couldn't ask for more."
Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"
Pros: "Thought it was cool with the screens in the seat even though I didn't use them"
Cons: "Seats were cramped and the power outlet was to hard to reach since I couldn't see it. I ended up just using my battery pack."
Cons: "Very limited free entertainment"
Pros: "Quick flight and free checked bag."
Cons: "People took a long time getting off the plane in front of us."
Pros: "Attendants were nice"
Cons: "Switched from ANA to an ANA operated by United. I wish we could have stayed with ANA. Legroom was shorter by at least 3 inches, so knees hit seat in front. Made for an uncomfortable flight, reminding me of why non-US carriers are the better way to go"
Pros: "On time/early"
Pros: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"
Pros: "The low cost of fare. The ease of ticket purchase thru kayak. Convenient e-mail services. United Airlines service was courteous and very handicap friendly."
Pros: "Leg room. The app had movies. Friendly people. Not crammed with passengers. I FINALLY got a window seat"
Pros: "Your ground crew and flight crew is very professional. Thank you for an uneventful flight."
Cons: "Slight delay that was beyond anyone's control. We had a safe and comfortable flight."
Cons: "Day I did not select. I'm furious."
Cons: "Sat waiting to take off too long. Not enough of a beverage . No entertainment ."
Pros: "Seats were comfortable. I passed out so couldn't take advantage of the food and entertainment. Nevertheless, I was comfortable enough to take a snooze. Despite the turbulence, Captain remained in control and ensured smooth safe travel."
Cons: "Sitting in the middle. And the bright light from the TV kept turning on because I would lay my arms on the arm rest. Also, airline attendants were not friendly. Maybe, they too needed to take a quick snooze."
Pros: "Crew"
Cons: "Seat did not recline at all. I have no idea if the entertainment was any good because I did not experienced it"
Pros: "Updates to phone and pre checkin"
Cons: "Flight crew unfriendly"
Pros: "Friendly staff and working equipment wins!!"
Cons: "A one-way a form from BWI to Denver is $169. The cost of an upgrade for this flight from Houston to BWI was $589. Please explain that United."
Pros: "Leg room"
Cons: "A ok"
Pros: "It was a crowded flight home, I knew that when I checked in online. I was forced to check my bag plane-side...to be picked up at baggage claim upon our arrival. Inconvenient to say the least. The crew announced there was in-flight wi-fi {available for purchase, of course} only to come back on and apologize that the wi-fi was down for this flight. The crew did do beverage service, but never made it to the last three rows of passengers. Overall, just not the type of customer service I am used to from other airlines. I chose this flight based on the price. I don't think I'll chose United again in the near future."
Pros: "Nothing at all"
Cons: "Everything"
Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."
Pros: "I received my e boarding pass the night before"
Cons: "The boarding pass that was sent the night before had the incorrect gate and no seat assignment. I spoke w THREE agents at checkin and they all sent me to the (wrong) gate- C25 and wouldn't give me a seat assignment. That is a long way to go w a scooter and a bag, only to learn the correct gate is B4. I was the last to board, there was no bin space left. it shouldn't be so complicated."
Pros: "Customer service"
Cons: "No problem"
Pros: "Yes"
Cons: "All"
Pros: "Same as above."
Cons: "None"
Pros: "Amazing service."
Cons: "Bag pricing for overweight."
Pros: "I like that you guys offer the free wifi and entertainment. You guys should offer headphones as well. I had no idea that was offered until I got on the plane."
Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."
Cons: "flight was delayed for over 5 hours and gate was changed over 6 times"
Pros: "assigned seating"
Cons: "Hate the lack of leg room."
Pros: "Over all it was a great flight aside from the rain delay but that's Mother Nature for you"
Pros: "the crew handed out complimentary headsets which was nice"
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