Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Philadelphia
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Scores according to KAYAK customer reviews
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Cons: "Top carrier"
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Pros: "this is the airline"
Pros: "Nothing three hours late I went to dc and then took the train"
Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Pros: "Standard boarding The plane was on time"
Cons: "Better boarding process.Such as the one used by Southwest"
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Almost 3 hours of delayed"
Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."
Pros: "I like flying Delta. Make you feel comfortable and at ease."
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "We left early"
Pros: "Liked the food, the crew were cheerful and helpful. Service was great."
Cons: "KLM staff at the AMS airport were not helpful. She insisted that our luggage weigh exactly 23kg. At 23.7, she had us go back to take things out with only 45 minutes to boarding. She was rude and unprofessional. Taking off and landing was a little rough. Entertainment on the plane was limited and a little outdated."
Cons: "The flight was delayed over 5 hours."
Pros: "Flight was safe, smooth & fast."
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Cons: "Seats have no leg room!!!"
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Smooth , fast, comfortable"
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "Made it out of Detroit that same day! Friendly flight attendants!"
Cons: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Pros: "Seats were comfortable"
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Cons: "If flight is full all the time get a bigger plane"
Cons: "Delayed for an hour and fifteen minutes"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"
Pros: "Good entertainment system with movies and games"
Cons: "No fault of Delta's but we were delayed on the runway for over an hour and we're an hour late. I had to move seats twice the first time because the video screen was freezing up and the second time because it stopped working the third seat was good though. The airplane food was typically horrid."
Pros: "The attendants"
Cons: "The delay and no free wifi."
Cons: "No entertainment."
Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."
Cons: "Our audio did not work for movies. The food was super cheap"
Pros: "Great service. The staff was great."
Pros: "Very good service"
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "On time and clean"
Cons: "No legroom! Felt like a caged animal. No power for my devices."
Cons: "The food"
Cons: "Poor choice and food"
Cons: "Delays both ways"
Cons: "The touch screens were less than responsive. They weren't very touch sensitive."
Pros: "Each person having their own screen for movies and Tv is great! Food good/ too much but spaced apart very well...overall excellent service"
Cons: "Being pulled aside prior to boarding because we did I not have a sticker on our passports... otherwise boarding was excellent!"
Cons: "Shaky landing."
Cons: "Space too tight. Nothing was offered to us, not even a cup of water. Staff not friendly, mean even."
Pros: "Great service!"
Cons: "The touch screens were horrible and no Wi-Fi"
Cons: "Baggage took 1 hour after arrival1"
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Cons: "Unexpected layover in maine. Worst and oldest planes I have ever flown in. Absolutely no entertainment options or Internet from Amsterdam to san francisco!"
Pros: "No water no food nothing good"
Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."
Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
Cons: "No entertainment"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Cons: "No entertainment"
Pros: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Cons: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."
Pros: "Quick and easy"
Cons: "No individual video monitors. Poor choice of audio channels."
Cons: "4 hora de retraso ni una cortesía empleados bien carnepuercos"
Pros: "Staff was very courteous and friendly."
Pros: "No complaints"
Pros: "Prompt boarding & early arrival. Staff was also friendly"
Cons: "See my previous comment"
Pros: "On time"
Cons: "Food. Cold breakfast sandwich. Really? Cold bacon and egg."
Pros: "Everything was great"
Cons: "I like everything"
Pros: "Everything was great. I rated low on food and entertainment bc I didn't partake"
Cons: "After bomb scare at gate we had a simple mechanical delay us another hour that should have been noticed and fixed during bomb scare delay. Food was scary."
Pros: "Todo estubo muy bien"
Cons: "Turbulence, not there fault"
Pros: "too many gate changes and delays"
Pros: "See above."
Cons: "See above."
Cons: "Puddle jumpers are the hazard of living in a third tier market."
Pros: "No cancellations"
Pros: "Sat on Tarmac for 45 minutes and circled Philadelphia airport for 1 hour"
Cons: "The fact that we made it to Philadelphia"
Cons: "No wifi"
Pros: "Good staff"
Cons: "Both flights delayed"
Cons: "Kept getting delayed"
Pros: "Attendants were wonderful!"
Cons: "Baggage claim time - but that's a Philly issue."
Cons: "Overall good thanks"
Cons: "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"
Pros: "I typically have a way better experience with United than I do with the cheaper airlines (such as Frontier & Spirit.) I like that I can check a bag for free when I book with my mileage credit card and that I can carry on a bag without hidden fees."
Cons: "Long wait time"
Cons: "Worst crew, bad food, small personal space. Cheapskate company."
Pros: "Crew was nice"
Cons: "I hated my seat. Last row. Seat didn’t recline. Right next to the bathroom. That should not even be a row for passengers!"
Cons: "Luggage took 30 minutes to get to pickup and it was covered in vinegar. The snacks on the ride really stink. A little bag of pretzels. Boarding and I boarding took forever"
Pros: "Had an entire row to myself. So I stretched out to sleep all the way on the red eye."
Pros: "not much"
Cons: "too many crying babies"
Pros: "Flight was on time. Everything went smooth for being in coach."
Pros: "There were some great employees but unfortunately one of the team didn't share their personality"
Cons: "There was one employee or steward who just didn't seem to want to be there did his job but compared to the others was not on the same page of the team"
Pros: "Food was great."
Cons: "The WiFi was horrible. The provided movies to watch would constantly buffer."
Pros: "Nice crew"
Cons: "Hot, crowded. Wifi horrible"
Cons: "Delayed departure and several gate changes"
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Cons: "The Kayak interface messed up my flight schedule and I ended up getting a non refundable and unchangeable ticket. I lost all my money on that ticket. No more Kayak for me. Ever."
Pros: "The fact that we got there safely."
Cons: "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."
Cons: "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."
Cons: "Not enough leg room"
Pros: "FREE TV on the plane....all planes should have it."
Pros: "Crew was proficient."
Cons: "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
Cons: "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
Cons: "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."
Pros: "The crew was ok for the type of company they are."
Cons: "The plane was absolutely horrendous. Really uncomfortable. No TV, no outlet to plug in my own device. And garbage wifi."
Cons: "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
Pros: "Staff was very kind and genuine"
Cons: "the plane was absolutely freezing cold!"
Cons: "4 hour delay, no power in basic economy only power if you upgraded to economy comfort."
Cons: "Paying for baggage"
Cons: "Internet was down the whole time"
Pros: "Still stuck here"
Cons: "I hated not having access to movies on my personal device."
Pros: "Flihht was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed"
Pros: "With these short flights on small planes, the best we can ask for is an on-time departure and smooth flying - which is just what we got."
Pros: "very smooth and fast"
Cons: "some of the united employees were rude"
Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"
Pros: "Boarding on time, wi-Fi entertainment and staff were friendly"
Cons: "Nothing to suggest"
Cons: "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."
Pros: "Everything went smoothly and as planned"
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Cons: "There was a sick passenger on board. The crew spent 40 minutes trying to convince him to get off the plane. He refused and after 40 minutes, they left him on and we finally left the gate."
Cons: "United was boarding at least TWO flights out of the same gate, at the SAME time. My luggage was delayed and the United agents in philly told me it would be in at 7 pm... It was in at 7 pm two days later. They sent it to Knoxville for some reason? Will not fly United again."
Cons: "No hot food"
Pros: "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
Pros: "honestly nothing"
Cons: "Both my flights were delayed. The seats are cramped and uncomfortable. They don't give any food at all. There is no free entertainment."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Pros: "Quick boarding. Nice staff. You can pre pay Your luggage and pick a seat for a upgrade through the app. Very affordable."
Cons: "Flght was delayed by 3 1/2 hrs with no compensation whatsoever"
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Pros: "Not much"
Cons: "Almost everything"
Cons: "Staff was incredibly rude and made my sister wash her face before we got on the plane."
Pros: "It was like I was driving on a highway with my windows down"
Pros: "The attendants who operated the wheelchairs were fantastic!"
Cons: "Take off"
Pros: "I am claustrophobic and prefer an end seat. My discomfort even prevented me from ordering drinks and food."
Pros: "US130.00 for a suitcase, a ,TV and a carry-on ls too much. I Will never travel with you agaiin.."
Pros: "Delayed for absolutely no reason! They said that they were just waiting for a staff member to arrive in order to start boarding. Dont care about customers at all"
Cons: "Awful check in, many customers missed their flights. No back up for employees. Horrid"
Pros: "Inside staff where very friendly"
Cons: "Ground staff horrible , terrible"
Pros: "Cheap and convenient"
Cons: "Everyone trying to sell me something else at every turn."
Cons: "The plane was delayed and I was not notified by email."
Cons: "3hours delay"
Cons: "I did not like the long delay"
Pros: "Great. ..."
Pros: "Efficient and effective"
Cons: "Other passengers who didn't know what they were doing."
Pros: "Low fare but lay over too long I will only fly non-stop in the future. Service personnel were pleasant."
Cons: "Flying into Denver was delayed because of storm and lightning. I will avoid any lay-over next trip. Food selection wasn't good."
Pros: "Getting off and never turning back"
Pros: "Got in half an hour early"
Cons: "The fact we got diverted where Frontier wasn't"
Cons: "I didn't like the checking in process"
Pros: "Getting where I was going"
Cons: "Everything else."
Pros: "Everything was excellent"
Cons: "no place to hang my suit"
Pros: "Value priced, good service"
Pros: "Cheap prices. Clean plane. Felt safe."
Cons: "No comp soft drinks or snacks"
Cons: "Delayed 3.5 hours for no reason."
Pros: "That we landed safely and smoothly"
Cons: "Nothing negative to say"
Cons: "The delays to and from each destination"
Cons: "The woman at the check in counter was rude, and by the end she had me in tears my bag was fine on the fight in but she insisted on charging me 60 dollars on the way home I had no money or credit cards on me so I had to beg a stranger for money, and when I gave her the 60 dollars she said with a grin on her face we don't accept cash at that point I broke down not knowing what to do she announced one minute to board and finally they let me on I was a mess by then! Never again will I fly Frontier!!!!!!!!!!! Robin M. Cahill 215-669-1108"
Pros: "Leg room"
Cons: "Un processional"
Cons: "Seat do not recline"
Cons: "Horrendous. Don't fly Frontier if you are a fequent traveler."
Cons: "Two screaming babies. Great other than that."
Pros: "Comfort cleanliness"
Pros: "They could move my seat to accommodate me. Very nice."
Pros: "Roomy and lots of storage space"
Cons: "The long lines to board"
Pros: "They were smaller so they gave more room between sections"
Cons: "They did not have a table- which made it hard to hold the computer. That was a disappointing problem."
Cons: "got delay bad service"
Cons: "problem printing boarding pass on Frontier web site, had problem with this web site before- very unfriendly and doesn't work"
Airlines flying from Mississippi to Philadelphia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Philadelphia
Masks required on board, masks provided on flights from Mississippi to Philadelphia
Social distancing seating
Middle seats unavailable to book on flights from Mississippi to Philadelphia
Testing for antibodies, testing for symptoms for flights from Mississippi to Philadelphia
Waiving of change fees. Search flexible flights from Mississippi to Philadelphia