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They changed our flight to Kalispel and we ended up getting there close to midnight. The return flight got changed as well by a few hours. Then of course some issues with the plane and we were even later. First time flying Alaska, may be my last.

Missoula is a great airport. Desk and gate crews were very helpful and friendly

The flight was delayed out of BIL so many times that I was not able to make my connection. I was rebooked for the next day, losing a full day of my trip. I still have not been compensated as promised.

No communication with delayed and canceled flights. Completely in the dark for the whole experience.

The flight attendants were friendly. I liked that I got a mini soda can, not just a small cup. No issues with our flight departure, etc.

My wife and I had seats next to each other, but when our boarding passes were printed, British Airways had moved me away from her and refused to fix it. We tried to fix it at the boarding gate and were just told flatly "no". Never again.

Close boarding too early we’re willing to not let people on flight that could not check in. What ever happened to customer service? Three of us had to fight to get on plane shameful

On my trip from Seattle to San Jose it would’ve been nice to have the gate transfer nearby instead of at the opposite end of the airport that’s it

Personnel were helpful and caring. On my first flight I was seated near the rear of the plane. Before flight and after landing the smell of urine was strong. The nice stewardess tried to cover the smell.

Plane was supposed to leave at 5:40 left at 6:03 had to walk really fast to get to connecting flight just making the flight.