Find cheap flights from Missouri to Belfast

Pros: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Pros: "Very friendly crew. We boarded about an hour before so we were ready to go well before time."
Cons: "The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use."

Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."

Pros: "The roomie seats, the USB port, and in flight entertainment"
Cons: "Child free section"

Pros: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Cons: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Pros: "Sharp good atention in counter"

Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Pros: "Everything was good in this flight"
Cons: "N/A"

Pros: "Service, pilot updates, and seating were all great!"

Pros: "Staff. Very couteous.polite. friendly."
Cons: "Good.entertainment choices."

Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Pros: "Nothing much"
Cons: "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"

Pros: "Service and food are good. Crew very friendly and tries to please everyone."
Cons: "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."

Pros: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."

Cons: "Flight was an hour and a half late boarding, sat on the tarmac for 45 minutes, and there was no offer of complimentary beverages. Very barebones level of service."

Pros: "Excellent"

Pros: "Great crew, easy boarding, comfortable enough flight"
Cons: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"

Pros: "The onboard crew were lovely."
Cons: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."

Pros: "So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight"
Cons: "no complaints whatsoever!"

Cons: "Food was hard and little stale."

Pros: "Crew was professional."
Cons: "Couldn't stretch my right (window side) leg. Display quality was poor."

Pros: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Cons: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"

Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."

Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."

Pros: "Very nice staff"

Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."

Pros: "The crew where very attentive and helpful."
Cons: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."

Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."

Pros: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Cons: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."

Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."

Cons: "I couldn't rank the food or entertainment as I didn't try the food since it was for purchase only, and there was no entertainment offered."

Cons: "cabin was nice but cold"

Cons: "the seats are not as comfortable as those on new planes"

Pros: "Overall, great flight. The gentleman in LAX waiting for us late arrivals from the connecting flight from MSP was very capable and helpful, going into action for us so we could make our tight connection, in which the others should have already boarded."
Cons: "Knowing where my bags were, and if they'd made it with me."

Pros: "It was on time, and the crew was welcoming and helpful."
Cons: "The lack of healthiness of the snack--mostly sweets."

Pros: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Cons: "Hand luggage was excessive and the overheads were full and the flight was not full."

Pros: "Entertainment had a good selection"
Cons: "Seat very narrow. I'm a 5'5" 135 lb female."

Pros: "The Virgin Atlantic Club was nice. The special security line was a bonus."
Cons: "Selection of onboard movies not very good. The crew was not so friendly. Menu could be more varied. The A340 configuration is not so good for Business class. Staring at other people across the aisle is not so nice."

Pros: "Having partied until 6am for New Years I was grateful for a bed on the flight home! Fantastic crew, planes and overall service!"
Cons: "Wish the arrivals lounge was open for flights arriving in the afternoon."

Pros: "Made the long flight bearable to have good food, drinks, and entertainment provided."

Pros: "The crew were wonderful."

Cons: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."

Pros: "No food provided limited entainment"
Cons: "Chairs were comfortable"

Pros: "Food, crew, entertainment, captain announcements."

Pros: "The crew was nice"

Pros: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Cons: "My flight could have occurred or I could have been refunded."

Cons: "We arrived around 39 minutes early and the whole process was very smooth"

Pros: "Being on time with everything."
Cons: "Nothing"

Cons: "Really felt happy on time touch down nice journey with delta"

Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Pros: "Friendly crew"

Pros: "The entertainment"
Cons: "Departure times"

Cons: "Work on those delays"

Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."

Cons: "Nothing my timing was a bit off it all worked out well"

Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."

Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."

Pros: "Fawn on our flight from Atlanta to Newark was amazing."

Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."

Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."

Cons: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."

Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."

Pros: "Seatback tv."
Cons: "Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for."

Pros: "Good flight attendants.."
Cons: "Cramped"

Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."

Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Cons: "Ac not working at last 30 minutes of flight."

Cons: "The flight attendants weee rude, and no bar service"

Pros: "I, as a tall man, was allowed to move into an exit row with no additional charge. The flights were not full."

Cons: "Nothing"

Pros: "Nothing"
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."

Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"

Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"

Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"

Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"

Pros: "eventless"
Cons: "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."

Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."

Cons: "My flight got to New York so late!!!! I missed my international flight."

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."

Pros: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Cons: "Tiny old plane, props blocked my window view, no entertainment system."

Cons: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."

Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Cons: "Nothing."

Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"

Pros: "Daughter's first flight and the crew really made it a special experience for her."

Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."

Cons: "Delayed."

Cons: "turbulance"

Pros: "Staff friendly and helpful at gate. Aircrew staff handled one hour rain delay on taxiway with frequent updates and good attitude. New plane, and convenient electronic support."
Cons: "Peanut allergy on flight. No peanuts. No other options."

Cons: "Flight got cancelled"

Pros: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Cons: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"

Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"

Pros: "10 minutes early departure"
Cons: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"

Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Pros: "Comfort"
Cons: "Internet"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Cons: "The plane was very hot"

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Cons: "Larger meals."

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Very friendly and helpful crew."

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Pros: "Easy to board and easy flight."

Cons: "The movie selection did not seem extremely varied."

Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Cons: "Terrible service in flight and customer service wise .. app functionality was below"

Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pros: "Service was good"
Cons: "Delay"

Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."

Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Cons: "Toilets are not good"

Cons: "Rude check in lady who said I needed to check bag (but didn’t. Loads of space)"

Pros: "Crew was good. Seats comfortable."
Cons: "The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,"

Pros: "Leg room fantastic"

Cons: "First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!"

Cons: "On time departure"

Cons: "No entertainment on a 5 hour flight and uncomfortable seats."

Pros: "Nothing to complain about. It was a nice, calm trip."
Cons: "At least my wife and I were seated together on this trip."

Cons: "I am a 5’8 woman- pretty slim. I had a window seat in the main cabin. I barely fit! But the guy in the isle was bigger and had to wedge himself into his seat. As a result, I couldn’t leave my seat for the entire 9 hour flight. Come on BA! Have some compassion! These long flights need bigger seats."

Cons: "Lunch was adequate but evening meal was half a sandwich"

Pros: "Wonderful crew and flight. A380 smooth and quiet"

Pros: "Crew was wonderful, the boarding process was efficient. Heathrow Terminal 5 was chaotic and there are minimal amenities once you leave the main terminal to reach your gate."
Cons: "This was a codeshare flight operated by British Airways. The plane was an older, uncomfortable 747-400. I'm not sure how old it was, but there were ashtrays affixed to the doors of the bathrooms. It departed and arrived close to an hour late. There were also a number of hyper social passengers onboard who gathered in the aisle or near the exit doors drinking liberally and socializing loudly. While the excellent flight crew tried to manage them, they were undeterred. Food was mediocre. My entertainment screen didn't work, the passenger in front of me fully reclined their seat prior to takeoff (during the delay) and didn't return it to upright until moments before landing. All and all an unpleasant journey."

Pros: "Landing and disembarking"
Cons: "Paying $275 to upgrade and experiencing one of worst flights and service I’ve travelled. No water supply for hot beverages, wash hands or brush teeth during eight hour international flight, not given special diet meal requested as crew unable to locate it, Entertainment monitor not working or housed in seat back correctly to adjust angle, remote handset buttons barely working to watch or make selections, unable to call cabin crew who did not visit through cabin for approximately two and half hours as ‘assumed most passengers were sleeping’, no wine choice only Sauvignon blanc and I wanted Chardonnay so had nothing. Breakfast ‘special diet request’ meal was cold hard bagel with colourful lump of cream cheese, which seemed to be what everyone else had. No orange juice, grapefruit that can’t take medication with, so had nothing to drink except allotted splash of water into small paper cup. Dreadful journey"

Pros: "Nothing"
Cons: "Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me."

Pros: "You get what you pay for, the price for this flight was resolved able."
Cons: "There was limited time to manage credit cards and give out snacks. There really needs to be a better system."

Pros: "Efficiency"

Pros: "The flight was delayed due to a thunderstorm, something out of the control of BA or LHR Airport, but the crew never seized to deliver a superior service with a warm smile on their face even when the heat was unbearable coz the AC wasn’t working. The captain frequently gave us updates and even walked around the plane to answer our questions! Superior customer service..."
Cons: "My biggest complaint was that there was no AC while we were stuck for almost one hour on plane! BA should ensure that their planes are properly prepared for similar situations"

Cons: "They cancel my flight the day before"

Cons: "The food service had problems. When they got to our row they didn't have any more of our dinners left and without asking I was given a meal from first class with an entree I did not care for. My wife seated next to me gave me half of her entree. Then the snack towards the end of the flight I was given a burrito type thing without asking what flavor I wanted. All in all the food was poor and the attention to the passenger was poor also."

Pros: "Entertainment on board"
Cons: "Late. No other flights to Milan for 12 plus hours. Rerouted to a different airport. Rental car at Mxp so have to taxi back and forth. Missed tours etc. no apparent reason for being late. Weather was fine."

Pros: "Quick"
Cons: "Nothing. The flight was quick and boarding was easy"

Pros: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Pros: "Comfortable seat, good dinner, decent entertainment selection, a few very good crew members."
Cons: "IFE screens are rather small for it being a brand new plane."

Cons: "Nothing"

Cons: "No food unless it was paid for even water!!! Such a cheap move and sucked being hungry the whole damn time Gate assigned late and very frustrating to find on other end of terminal with a train to take to find it and feeling like you’d miss plane!!"

Cons: "Sitting on the tarmac for to long...."

Pros: "Friendly and attentive flight staff, excellent entertainment, pilot's candid messages."
Cons: "Strange seat layout. It felt crowded."

Pros: "On time"
Cons: "Paid for bulkhead seat and was not given a bulkhead seat."

Pros: "Funny safety video."
Cons: "Lost baggage. Still waiting on update and location for property. Clerk at lost baggage desk was rude and unhelpful."

Pros: "As always very police cabin personal and the flight was on time."

Cons: "A lot of flights park away from the terminal and you board a bus to get to/from the plane. No power outlets at seats."

Cons: "The credit/debit card machine didn't work on half the cards. It took about an hour for anyone to get food or a drink. The staff was more preoccupied with selling things than picking up the rubbish. It only takes a minute to walk down the aisle collecting cups and bottles. Some people never did have their items collected before the three hour flight ended."

Cons: "Flight attendant named IGOR skipped me when serving drinks and food. But then again when he he offered coffee, he again skipped my wife who was beside me. When I asked for coffee for my wife and that then again skipped us, he just responded, sarcastically, "Really?, really?" What a fool!"

Pros: "Ticket agent was courteous, helpful, set up the positive vibes for our flight."
Cons: "Our experience was great,"

Pros: "Nothing. A large group (100) of passengers flying from Venice to Heathrow to make our connections to the US were redirected to Gatwick Airport 10 hours after our original departure time. No British Airways personnel was presen"
Cons: "Hated every minute of it."

Pros: "Seats"
Cons: "No WiFi available. Bad flight tracker."

Pros: "The staff were very friendly and helpful."
Cons: "They were out of a lot of the food options on the flight."

Cons: "no complementary drinks, coffee, snack, nothing? not very hospitable"

Pros: "Comfortable and on time. We didn't have any food or entertainment so can't rate for them."

Cons: "We started out over 1 hour late. When we arrived in Heathrow we weren't able to take the aircraft to the gate, instead we had to wait for over 30 min for the bus to take us to the terminal which made me miss my connecting flight by minutes. Very frustrating"

Pros: "Fast boarding"
Cons: "No snack for the flight"

Pros: "The crew was nice in the wake of being delayed for hours."
Cons: "Check in took forever. I wasn't able to check in online and was told "this is the price you pay" when I received word that my wife and I wouldn't be sitting together. Then we went to board far later than we were supposed to. After boarding the plane we sat for easily a half hour not moving with no information. Then find out there is scheduled maintenance which would be another hour. AC was shut off and got hot. Started to deplane but we were in back and didn't make it because they reveresed their decision. Got back on and said we would be leaving shortly. In all we say on the plane over 3 hours prior to take off. Never flying with your company again. Easily the worst experience flying ever."

Pros: "Reasonably efficient and comfortable."
Cons: "Nothing."

Pros: "Great service!"

Cons: "My luggage didn't make it to NY. Very upset about this because I have no idea when it will be delivered!"

Pros: "Everything was on time. Flight was smooth."
Cons: "Checking in for BA was a headache because of my Alaska connection so I was unable to request a window seat. Not able to request a window seat prior to check in."

Pros: "Everything was good on this flight. The staff were excellent, very professional, and were very helpful. When they heard about our plight at LHR Term. 5 when connecting to this flight, they were very considerate and offered to send in a report (still waiting for the result of this, no contact yet 6 days later). Again, the luggage space and lie-flat seats (Club World) and meals (except my gluten-free meal) were very good, as was entertainment and cleanliness of the plane and lavs. This flight was supposed to be delayed by two hours, but in the end, they managed to take off at the originally scheduled time. More good news: the flight was smooth and arrived on time and most importantly, safely. Luggage arrived quickly and in good condition on the carousel. BA is really good!"
Cons: "Lavs: Lavs were clean, which is always good, but there was no red/green availability lights on this aircraft, those would be helpful."

Pros: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Cons: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."

Pros: "I liked that there was no one in the seat next to me. The seats were large enough. I am 5'9" so that is always important for me."
Cons: "The kid sitting behind me intermittently kicking my chair. I was awoken with 3hrs left to go with a hard kick. But kids what are you gonna do."

Pros: "Staff was friendly. Great snacks!"
Cons: "N/A"

Pros: "Good service and great customer service"
Cons: "App functionality"

Pros: "The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable"
Cons: "the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3"

Cons: "Better snacks"

Pros: "Nothing."
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."

Cons: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."

Pros: "Help with check-in"
Cons: "More friendly staff on airplane"

Pros: "Trip was wonderful."

Cons: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."

Pros: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Cons: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Pros: "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"

Pros: "I liked boarding first and the additional leg room that I purchased"
Cons: "My TSA Pre was not on my boarding pass even though I have had a KTN since this past May!!"

Pros: "The whole experience was stress free and comfortable."

Cons: "It was canceled and our trip has been delayed a day."

Pros: "On time. No delays. Smooth landing"
Cons: "N/a"

Pros: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Cons: "Everyone was really good"

Pros: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."

Pros: "On time, non stop"
Cons: "New higher prices for less service."

Pros: "No complaints. A smooth flight. Met my expectations. Would fly American again."

Cons: "I cancelled this flight months ago, yet it was still in your records"

Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"

Pros: "The flight was equal to AA service I have had on a regular basis."
Cons: "Nothing"

Pros: "The speed of service"
Cons: "We had several rude flight attendants"

Pros: "Nothing"
Cons: "Delays when other airlines with same destination did not have them. The constant asking if is move seats. No means no."

Pros: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Cons: "See above"

Pros: "The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh."
Cons: "My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight."

Pros: "Seats were mildly more comfortable than DELTA seats."
Cons: "Passengers with small children weren't offered to board early like with every other airline I've traveled with... Delta, spirit, united, etc. So I ended up being humiliated because we held up the line trying to get situated with the baby."

Pros: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"

Pros: "Courteous crew"
Cons: "The plane was tiny and old"

Pros: "Everything was on time and great."
Cons: "Ever thing was fine."

Cons: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."

Cons: "Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work."

Pros: "Haven't left yet don't leave until today the flight was behind due to maintenance"

Pros: "On time. Friendly."

Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Cons: "N/a"

Pros: "On time"
Cons: "Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings"

Cons: "- The entertainment system was not working - needed few restarts - on many seats - Food - horrible - Air hostess dropped water on me - not a problem by itself as accidents do happen. However her comment was more annoying - no sorries - not apologies - just said - "oh it's just water - it is refreshing" - Seats pushback was almost broken - it would break your thumb to push the button and then almost stand to push the seat back. - This was transatlantic flight and you charge for liquor? It is not free - you have to purchase - They ran out of red wine (which was free) by the end of the first meal. Do you keep just one bottle for this big 777 fight. - Overall experience was horrible."

Pros: "Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!"

Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."

Pros: "Friendly service"

Cons: "Small crew at Santa Fe airport so luggage took a while"

Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"

Pros: "It was on time, crew was very polite and attentive."
Cons: "Nothing to report."

Pros: "I like how they kept us updated on when the flight would leave"
Cons: "I didn't like that it took so long for us to actually get on the plane. My flight was supposed to leave around 4pm but it didn't actually leave till around 9pm so I had to sleep overnight when we landed in Dallas"

Pros: "Flight was ok"
Cons: "They lost my luggage and I haven't gotten it yet"

Pros: "Everything was smooth, even the getting through TSA process. I had minimal wait time."

Pros: "The plane we new and amazing, loved all the extra features."
Cons: "There was nothing that I did not like."

Cons: "This was my 5th American flight in 3 days, four of which were significantly delayed. I was supposed to meet relatives for dinner; instead I got there at bed time"

Cons: "That my earlier flight was cancelled."

Pros: "Excellent piloting (good driving) and communication during a torrential downpour. That's important. The two hours on the tarmac were unavoidable, so appreciated occasional comments about the storm and circumstances. Interesting parking. I didn't know a plane could pivot like that. Also, flying through cumulonimbus clouds was thrilling. Thank you."

Pros: "We boarded, then left on the plane for an hour, then offered the opportunity to unboard, then required to unboard. We left several hours late and missed our connecting international flight."
Cons: "Everyone was anxious about missing connecting flights. It was a chaotic scene. The flight staff were clearly annoyed with all the questions they were getting."