|October||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 4% increase in price.|
Average price of a round-trip
|$744||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Missouri to Birmingham.
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Scores according to KAYAK customer reviews
Pros: "Everything was amazing"
Cons: "Nothing really."
Pros: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Cons: "My flight could have occurred or I could have been refunded."
Pros: "Being on time with everything."
Cons: "Really felt happy on time touch down nice journey with delta"
Cons: "Great crew and flight! Cheers!"
Pros: "Friendly crew"
Pros: "The seat was ok, but the crew was very good and helpful"
Cons: "Good company, have the very good attendants"
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."
Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Pros: "Crew was amazing."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."
Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."
Cons: "Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons."
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Pros: "Everything, smooth flight with an entertaining crew."
Cons: "Ac not working at last 30 minutes of flight."
Cons: "I boarded and my assigned seat was 1B, I had no where to place my bag as all the overhead compartments were already packed. I asked the flight attendant to help me and she said, I can find a place for my bag further down the aisle. This is a complete inconvenience, as I would have to walk and hold off the de-planing while I find my bag. I have always met friendly flight attendants to assist me as I am boarding, until this one! she was so rude and not willing to help at all!"
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Pros: "Everything went off without a hitch."
Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"
Pros: "The flight was delayed 6 hours but the crew and captain were exceptionally accommodating, helpful, and informative on updates."
Pros: "Cabin crew and captain were great."
Cons: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."
Pros: "it was easy to navigate ."
Pros: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"
Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Cons: "My flight got to New York so late!!!! I missed my international flight."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Pros: "Everything was great. Staff were friendly and courteous, I only had one problem but even that was solved and I was taken care of."
Cons: "The only thing I didn't like was that wires got crossed and now I don't have my luggage because my check in agent from the start of my journey didn't send it to the right place."
Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"
Pros: "Got Home !"
Cons: "Waited one hour sitting on board the aircraft for it to be fueled!! That's not what you want to do when you have to get home! The aircraft should be ready! And already fueled!"
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "It was a really good flight minor turbulence towards the end. Flight was on time, smooth flight. NO tvs on this one."
Cons: "I wish they had more snacks like JetBlue but all was fine. TVs on every plane would be nice."
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Cons: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
Pros: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Cons: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"
Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"
Pros: "10 minutes early departure"
Cons: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"
Pros: "the flight transported me from PBI to NYC"
Cons: "Plane size small -- 2x2, vast majority of carryons were gate checked Worst of all, the gate at JFK was not in the Delta terminal. It was at Terminal 4 - the international terminal. All the way at the end. It took 20 minutes to walk to the exit of the terminal"
Pros: "Comfortable-love the 2 seats!"
Cons: "No complaints"
Pros: "It was great and very roomy I felt like a movie STAR!!!"
Cons: "Helpful flight attendant, kind check in attendant"
Pros: "Friendly crew. Good food. Uneventful flight."
Cons: "Flight was slightly delayed in departure."
Cons: "Again we had to climb down stairs with our luggage to get to the boarding area, then we had the typical ramp. What is it with Europe and stairs? If you have any issues beware. You better be strong and fit to fly in Europe. Not too many luxuries."
Pros: "New, clean airplane with a friendly and professional crew. It was not as uncomfortable as some of the other airlines I've used, though eight hours in economy is still too much. I chose it in part because of the connection through Copenhagen, which I recommend for an overnight stay. Great city."
Cons: "The chicken something or other on one of the flights was truly disgusting, but the rest of the economy food service was okay."
Pros: "entertainment in the back of the front seat with great choice of movies"
Cons: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"
Pros: "Plenty of seating room on this flight."
Cons: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."
Pros: "I liked the food, the pillow and blanket, they give you enough or plenty food."
Cons: "Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important."
Cons: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Pros: "The crew was great and the economy seating was roomier than expected."
Cons: "Long line just to drop bag off since I had already used the kiosk to check in, then 2 1/2 hour flight delay, charged for wine which should be complimentary on international flights."
Pros: "Timely & helpful"
Pros: "Free coffee in the plane"
Pros: "Friendly staff"
Pros: "Top notch service , catered very much to Americans . Would definitely fly again"
Pros: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Cons: "No major complaints on this flight."
Pros: "Efficient and friendly staff. Coach seats did recline on that Airbus model, which was nice."
Cons: "Had to pay for wifi in coach for internet access. It was dropping routinely, dial-up slow, and very frustrating. The food was on par with other airlines, minus the vegetable turnover. That was a bit odd. What was shocking to me, is that no alcohol of any kind was complimentary in coach."
Pros: "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Cons: "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."
Pros: "Relatively new aircraft. Estonian pilots."
Cons: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."
Pros: "Pleased with everything."
Pros: "Flights on time"
Cons: "The flight to Sweden was very very bumpy. Lots of turbulence very scary"
Pros: "Great movies. Lcd Screen is awesome"
Cons: "Somewhat unfriendly crew"
Pros: "Landing was very smooth"
Cons: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."
Pros: "Good flight attendants and a plus for the early arrival."
Cons: "The lack of lounge access at the airport in Rome (Fiumicino). Not receiving any food/snacks on a three hour flight is quite poor."
Pros: "I was able to sleep most of the flight."
Cons: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."
Cons: "Delay after delay. Screaming kid the whole flight. Could not sleep."
Pros: "On time and courtesy"
Pros: "I liked the movie quality and overall order of the stuff and the flight."
Cons: "Since when do I have to pay for wine? :( Also, too few movie choices."
Pros: "Traveled business class after winning the upgrade bid. Really felt like there was little room for improvement. The physical set up, the service, the entertainment were all delightful. The privacy, the horizontal sleep option on a 9 hour flight were just special."
Cons: "Felt the food choices needed an upgrade. Fresh is not the only important ingredient."
Pros: "New airbus with good entertainment screenset clean"
Cons: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Cons: "My daughter was feeling nauseous the whole time. She pressed the button to ask for a moist towel but was ignored after much waiting; she pressed again, and more waiting came with no response. She got yelled at when she went to ask politely. I understand the crew can get busy but where is compassion for a customer in need?"
Pros: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Cons: "Food was just okay, some beverages had to paid like in low cost flights"
Pros: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Cons: "On the domestic flight you only got a drink."
Cons: "Unfortunately we had to postpone our trip due to a family crisis. I called in an attempt to receive a voucher or some credit. I was advised that a change was possible, but that with penalties and taxes, it would amount to MORE than the price of the ticket. Hell of a way to run a railroad!....speaking of railroads, that gives me an idea for when we reschedule!!"
Pros: "Everything was great! At check-in I upgraded to SAS plus. Will choose that again.comfortable, crew was so nice and friendly. Food was amazing. Made my 10 hour flight great. ."
Cons: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"
Pros: "I tried to check in a 30 lbs suitcase. There was no gate and they asked me to carry the check in plus my carry on down the steps to the airplane on the field. I had to refuse and then one of them carried the checkin down the steps."
Cons: "Not much. Bumpy flight. Lousy coffee."
Cons: "Norwegian gives you nothing on international flights. We got no meal, no blanket, no pillow, and no leg room. The flight attendants never came by to give out drinks, or even to take trash. We could not even get a glass of water. They were not concerned at all with whether we had a pleasant flight."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have."
Cons: "Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago."
Pros: "same as above"
Pros: "Excellent communication through email the few days before departures eg confirmation of flight,gate numbers ect. It was my first time with Kayak and will definitely not be my last."
Cons: "nothing !"
Pros: "Everything, especially the entertainment. Food was delicious as well and the flight attendants were very accommodating."
Cons: "Small screen tv's that were mounted on the bathroom walls at the middle of the plane remained on during sleeping time and were too bright. Difficult to sleep during this as the scenery pictures continually changed."
Cons: "My flight from Copenhagen to Washington was cancelled. I was returned from Copenhagen to London. No one apologized."
Cons: "Food wasn't so great."
Pros: "A nice flight attendant got me a vegetarian meal even though I didn't request it ahead of time. I enjoyed the movies. Every flight was on time."
Cons: "The food on the outgoing flight was too greasy. Even though I usually don't eat meat. I ate some of the chicken dinner and didn't like it. My husband did."
Pros: "The airplane and individual tv screens were great, more choices of recent movies would be better. Cabin crew was nice and flight was smooth throughout. Even with a 2 hour delay the captain was able to make up 1 hour in our 10 our flight."
Cons: "Requested water and flight attendant infromed me to go to the back and get it myself. When I did go to the back, both were on their mobile phones. Would hope to have water go around more frequently instead of me having to go to the back and get it myself, especially on a long flight."
Pros: "I made it to where i wanted to be, Seats were comfortable, there were movies and TV."
Cons: "The person behind me kept hitting the screen on my seat which caused my seat to move, nothing your company can do about that. Any thing else I did not like was outside SAS's control."
Pros: "Entertainment system and choice of movies was great."
Cons: "Seats have become to small and crowded together. A new plane but it looks like the last inches were taken to compress the coach seats closer together."
Pros: "Everything was a dream. The flight crew was very nice. The aircraft was modern and clean. Flight came with entertainment(movies and such at no hidden or extra charge) they even hand out complimentary headphones which u keep. Blankets and pillows were provided. And the food was light and healthy and wasn't bad at all. Obviously it's not fun being trapped in a small place for 10+ hours but everything else was good."
Cons: "Length of trip, however this will take some technological advances. Not much can be done to improve this yet."
Pros: "Confortable seat, easy to board"
Cons: "Crew unwilling to help in any way. Weird old cold feeling"
Pros: "I liked Air Lingis. The crew and entertainment set up."
Cons: "I had to RUN to get to this gate. And the number changed. I was the 2nd to last person on. International flights should have a small area to stretch and loosen up. Being large and stuffed into a small seat for so long is not good."
Cons: "the worst gluten-free food of any airline, and I've tried quite a few! And when the person in front reclines their seat, there's very little space left."
Cons: "My bags didn’t make it to my final destination."
Pros: "Check in was a breeze with all so helpful. Cabin crew very pleasant. Very comfortable on time flight."
Pros: "Entertainment selection was great."
Cons: "Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late."
Pros: "We loved this land of green but especially the good people. Aer lingus staff everywhere treated us with kindness and necessary help. Already plannng on returning. They only slight problem was that it was difficult to hear the pilot because of poor speakers. But the crew was wonderful."
Pros: "US Customs and Immigration pre-clearance in Dublin allowed me to avoid filling out a landing card and dealing with long immigration lines at JFK. Very good selection of films and TV shows via on board entertainment system. Food decent."
Cons: "Selection of amenities at Dublin Airport in the US pre-clearance area is poor."
Pros: "Flight crew were super friendly and helpful."
Cons: "AerLingus representatives noted that my luggage would be shipped directly to Ottawa (Madrid-Dublin-Toronto-Ottawa) - this was false and caused significant pain in Toronto,"
Pros: "The first plane left without us, so I didnt like anything about it"
Cons: "We arrived at the airport late because our first plane arrived at the airport late, then we were held up because of poor weather. When we arrived at the Dublin airport, we had to run the gauntlet, only to be told our plane had already left- a few minutes early - thanks a lot. I wanted a drink on the plane and had to pay for it- I’ve always had free drinks before."
Pros: "On Board Gate Connection info. A great convenience. Also, NO SECURITY check! for connecting flights. Why not at other airport-hubs?"
Cons: "Most of the flight 'COLD WIND DDRAFT'. Had to use 2 blankets. Staff said it will warm up as we cruise higher! Where does that logic come from? Outside temperature plummets as one goes higher!"
Pros: "Good selection of movies ."
Cons: "Delayed flight and Lost luggage ."
Cons: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"
Cons: "Overall poor customer service!"
Cons: "Staff was very rude and not accommodating. I asked for water at one point and I was told I could only get tea or coffee. The team lacked a human component. I had been traveling since 8am Milan time without being able to get any food or coffee because I was jumping from plane to plane when I finally had 10 minutes to spare I grabbed a coffee and before even taking a sip I was told I couldn’t bring hot beverages on the plane. I wasn’t given an explanation just that I had to toss it out in a waste basket before even stepping onto the platform. I travel a lot for work and have always been allowed to bring my coffee onboard so this was not only a shock to me but very upsetting because this coffee would have been the only thing I would have in my stomach since dinner the night before, it was already 3pm Dublin time. Highly suggest customer service training for this airline. Another note, your team at baggage claim in Dublin gave us the wrong information about hour Aer Lingus and British Airways work. We were told that since we were switching airlines and even though our bags were tagged to go from Milan to London to Dublin to LA that we were responsible to recheck our luggage in with Aer Lingus. So not only did we have to grab our bags but go through customs and check in lines from departures. Needless to say we were running to our gate but not before someone in checking station telling us that we didn’t have to worry about the bags because they would have made it even though they were on the baggage claim belt in Dublin. It goes without saying, I will never fly with Aer Lingus or recommend it to anyone I know."
Cons: "The entire crew needs to be a little attentive to their passengers you could visually see when they needed to assist a guest it was a bother to them."
Cons: "Seemed like when we landed the crew didn’t seem to know how to assist such a large crowd. When we did ask if we were in the right boarding area attendant was rude. Seemed like we were a bother."
Pros: "More comfortable than overseas flight"
Cons: "No snacks available without cost or drinks"
Pros: "Basicbflight. Got us there."
Cons: "Late leaving resulted in huge rush through transfer in Dublin. Not really a fan of the "just go ahead and board" approach, bit it seems to work."
Pros: "Short but great had a window seat so slept most of the time"
Cons: "Staff didn't engage much"
Pros: "Boarding was good....overhead room for carry-ons probably due to a less than full flight. The entertainment was varied, current movies, and wide selection of music. The crew was as efficient as possible and accommodating. However, we all have learned not to expect much."
Cons: "Comfort is lacking as is the case with jammed seating on all planes these days. It would be nice to be able to recline the seat, but since I resent it being done to me, I do not do it either out of respect for the passenger behind me."
Pros: "everything was fine"
Pros: "Entertainment was OK. Ground and air crew were understanding and professional."
Cons: "Plane was more than one hour and a half late boarding. During that wait, did not provide any information on expected length of delay. After landing, baggage kept rolling off plane for more than one hour, and my bag didn't arrive. At least three other passengers were in same situation - waited more than one hour for bag, and it didn't arrive after all."
Pros: "I didn't like anything."
Cons: "The service was really poor. An international flight wee u have to pay for the alcohol, and no cheap either!! The food was mediocre! The plane was outdated. No USB or headphone. Only those offered by the airline and the sky da was awful!! The seats were small and not comfortable! The tv screen wasn't responding to the fingers, had to use the remote!! Everything was not nice at all. The stewardess and steward were not pleasant, it looked like they didn't want to be there or they were bother!! I will never fly again either British or Aer Lingos."
Pros: "Crew was very considerate."
Cons: "Two hour flight delay small aisle/seats."
Pros: "Nothing but the price, flight was Aer Lingus to PRA and was less than expected"
Pros: "The staff was very courteous and nice. The dinner and breakfast were good quality. Highly recommend Aer Lingus"
Cons: "We had a crying baby behind us and the parents didn't do anything to alleviate the situation"
Pros: "The crew was nice"
Cons: "Boarding was elated for two hours due to a problem with the air conditioning. We sat on the tarmac another hour before take off. The seats are uncomfortable, especially when sitting for nine hours."
Pros: "Please see end of negative comments."
Cons: "Four hour delay that started out as a one hour delay, then we were told it would be a two hour delay. Ended as four hours. First mechanical and then fuel spill. Since the delay was so long the hallway lights in gate area seemed pre-set to turn off; so they did turn off, leaving travelers in the waiting area in semi-darkness. On the positive, we were each given 7euro food voucher and closest food vender remained open for us. Ground crew maintained their professionalism and good humor... even when all could see jet fuel leaking out of the fuel truck lines attached to the aircraft and runway/taxi/apron staff scrambling as the fire trucks pulled up. Fuel pooled around the truck and formed a riverlet flowing about forty feet .Yikes! ...but in the end we got home safe!"
Cons: "That the brekfast was not served"
Pros: "Loaded plane back to front. Organized."
Cons: "Hard seats."
Cons: "No movies, no entertainment and the crew were not polite"
Pros: "Our first Are Lingus flight - would do it again!"
Cons: "We didn't have inflight entertainment at all. 1/43 the tvs were broken. our airplane was changed which we were supposed to be emailed about and never was. Only got 1 soft drink on an 8.5 hr flight."
Pros: "It got you from point A to point B safely."
Cons: "The flight within Europe had no food or entertainment options. I would have expected a bit more, if even just a bottle of water and a snack."
Pros: "friendly cabin crew."
Cons: "Our flight was cancelled without a reschedule"
Pros: "On time and very comfortable."
Cons: "They lost one of our two bags and were completely unapologetic about it. We had to cancel our car rental, the location we were planning to drive to where we had a reservation and get a hotel near the airport to wait for them to figure out where in the world the bag is."
Cons: "The flight was cancelled"
Cons: "The problem I had is that this was not a British Airways flight, nor were my flights to Dublin. I was not aware of this. When I checked in online I was allowed to check in with British Airways, so I had no idea that this was an Aer Lingus flight, which is in a different terminal with a different flight number. My phone didn't work in Ireland so it was extremely difficult figuring out where I should have been. If I was on a different airline that is affiliated with British Airways, and I booked through British Airways, there should be some way of looking up where I should be going. Also, any emails about my trip should have told me which airline I was on. I fly often, and often to other countries. This was the most confusing and difficult flying experience (the entire trip -- getting to and from Dublin) I have ever had."
Pros: "The choice Seats did not disappoint. Plenty of room to wiggle around. Food was ok."
Cons: "My seat was in a permanent slightly reclined position even though it's not because when the person behind me pulls himself up he would grab the back part. So it's probably broken. And so every time the crew member would check, she would say to keep my seat upright when it already is. It became annoying at some point. The touch screen did not work so you have to push several times to get the movie working."
Pros: "Very helpful and kind"
Pros: "Good amount of legroom, nice plane in good condition. Friendly professional staff."
Cons: "They have a rather meager selection of movies and TV to watch. My flight over to Europe was on British Air, and the comparison in this regard was stark. BA has tons of movies and TV to choose from, and lots of first-run. This had about 6 TV shows, 2 episodes each, and maybe 20 movies, ranging in age but mostly not very new. When you're on a daytime flight for 7 hours, this becomes something you care about."
Pros: "We had a very pleasant experience with Aer Lingus and will not fly to/from Ireland on any other airline from now on!"
Pros: "The crew were lovely from beginning to end. The direct flight to SFO was stellar after traveling for three weeks. The pilots' directions, decisions and effort were very professional. The selection of movies and entertainment were great. The meal and snack were good."
Cons: "All seats should now have a USB port, not just a power outlet. The sound system for the entertainment is terrible. The connection should allow for personal headphones, earbuds to be used. Watching a great movie on a terrible sound system is quite frustrating. Also, the crew needed to include another full pass through of sodas/juices and a few more trips to collect waste. There was way too much of a dry spell for a 10+ hour daytime flight."
Pros: "Average flight to get you where you want to go. That's it."
Cons: "Rude air hostess. Very poor customer relations. Very poor."
Pros: "Nice crew"
Cons: "I booked my flight in March (for travel this June) to make sure I got a window or aisle seat. When I checked in (on this flight and on my flights to Dublin) my seat had been changed to a middle seat, and there was no way I could change it back. Also, I was not able to check-in online the night before, like I have been able to do on some other flights in the past."
Pros: "flight was on time. staff friendly & helpful"
Cons: "absolutely no leg room-my knees were injured when person in front reclined their seat. No food choice-also too hot-potatoes mushy. entertainment- need more episodes of shows for a 10+ hr. flight"
Pros: "crew was friendly, lots of room"
Cons: "Wi-fi and tv, movies were unavailable the entire trip"