Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price of a round-trip
|$1,101||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Missouri to Cape Town.
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Scores according to KAYAK customer reviews
Pros: "Super confortable"
Cons: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Cons: "My seats were broken on two flights--could not recline. Maintain the equipment better."
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Pros: "Flight crew and airport crew very helpful"
Cons: "4 hrs delayed which delayed my whole trip over 6 hrs"
Cons: "Airplane food eatable"
Cons: "Passport control in Frankfurt was slow, very long linen under staffed"
Cons: "Ac leaking water on my head. The seat not working properly, I had push it upright with my own hands to get it to be upright."
Cons: "Long delay in taking off. Terrible food."
Pros: "Promptness Excellent cabin crew"
Pros: "Wi-Fi and in flight entertainment"
Cons: "I'm 6'3" cramped in economy"
Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "Crew did a great job making up time for late start"
Cons: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."
Pros: "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. The boarding, for such a large flight, was pretty smooth."
Cons: "The small screens for entertainment need to be updated. It took mine a few minutes into the flight before I could access all of the entertainment options. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. The headphone audio setup at my seat did not work very well."
Pros: "Firstly, the food was great!"
Pros: "overall good flight"
Cons: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"
Cons: "1 person working the service desk. I had a question about our connecting flight from Frankfurt and I was told to call the 1-800 number. When I went to check my bag the woman was very rude and asked me "why do I think I can check two bags?" and questioned my Star Alliance premium silver status, demanding I show her my card (I have no card). My friend was flying with me and she was told that her carry on, mind you had flown to and within europe, was too big for the overhead storage and she had to pay 90 euros to check it and the woman held her boarding pass and wouldn't give it to her. we waited in line at the service desk for over 40 minutes so that she could pay. We arrived to the airport 2.5 hours early to eat and shop for souvenirs. We barely made it in time to get to our gate because of the inefficiencies of Lufthansa. 1 person working a service desk for a large airport is unacceptable, especially when they are 8-10 waiting to scan your baggage and not helping out at all. I had a wonderful flight to Europe on Lufthansa and was absolutely appalled at the attitudes of the airport staff and their lack of customer service."
Cons: "Flight was delayed and LH had booked too tight a connection (55 minutes) so we missed our flight and had to stay overnight. I was unable to check in on line due to bad wifi and was assigned the last row of seats that don't recline."
Cons: "Flight was delayed"
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Pros: "Good service."
Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."
Cons: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."
Cons: "Space and overall comfort of economy class"
Pros: "Good gate agent, legroom was actually okay."
Cons: "Missing assigned flight (see previous flight comments), lack of crew service"
Pros: "Our experience flying with Lufthansa was very pleasant. The overall process of making connecting flights through Frankfurt was much easier than we had anticipated. The cabin crew was friendly and courteous. I will be flying Lufthansa again."
Cons: "I would appreciate the ability to check in and get seat assignments at least 2 days before the flight. The day before traveling can be fraught."
Pros: "All good"
Cons: "No bad"
Pros: "A380 flies smoothie."
Cons: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."
Pros: "Food was pretty good except for breakfast. Hospitality is great. Wish there was more access to water."
Cons: "Big passengers sitting near smaller passengers is annoying as they encroach on the limited space that exist and armrests suck as per usual."
Pros: "This plane was an airbus, while the plane I took to Europe was a boeing something. Economy was much more comfortable and there were great entertainment options. I also like the frequent brandy, Bailey's, and water service. The flight attendants were nice and at least appeared to care about the level of service they were providing."
Cons: "This probably is just personal preference, but I didn't like the meal options all that much. But that's about it. Mind you, I eat German food often in the States, so the type of cuisine wasn't the problem."
Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."
Pros: "nothing to say - low cost carrier level"
Cons: "nothing to say - low cost carrier level"
Pros: "Everything is very good!"
Cons: "Not enough leg ro in economy section."
Pros: "I got the meal of my choice. Excellent attention and check in experience was smooth and quick"
Pros: "Flight was on schedule, food was good."
Cons: "Could add more to the entertainment list"
Pros: "The crew was very carrying and attentive. Even food was okay."
Cons: "I asked at the Frankfurt Airport if we could do upgrade to Economy Premium.... The answer was NO !! The plane was full. On the plane there was an announcement that there is 2 seats available at EP..... At this point I was so upset that decided not to go for it. The land crew didn't do their job !!! Well...."
Pros: "The politeness and friendly demenor of the LH crew is very refreshing and makes for easing the stress of a long journey. The seating arrangement and the below deck toilets were also nice. Seating next to toilets is never comfortable and moving them downstairs is a great idea,"
Pros: "Everything was great. Thank you"
Pros: "Smooth and safe"
Cons: "Landed or parked in the maintenance section of the field; therefore we had to take a shuttle bus to a building where we board lite rail to our terminals. It was a distance away; I didn't like that at all. Expecially since we arrived late due to bad weather at Dallas metro."
Pros: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Cons: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"
Cons: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Cons: "Lufthansa canceled my flight and we were rebooked onto a 7 am flight out of Naples."
Cons: "Flight had no movies/in-flight service. Departed an hour late."
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "The crew."
Cons: "The time between flights."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Cons: "Boarding was crazy. Could not everyone in the gate area."
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Cons: "Staff rude and short"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Cons: "The plane was very hot"
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "Friendly staff"
Cons: "Leg room"
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Cons: "Didn’t happen."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Left ontime and service was excellent."
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Cons: "The streaming service didn’t work"
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "Great service"
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Cons: "OLD plane without comfort or entertainment"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "Same as above"
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Pros: "Flight was quick, professional, friendly."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."
Cons: "It’s a hop and a skip, just 2 1/2 hours. But. Nice flight"
Pros: "The crew was good and friendly. The seat was good for a domestic business class"
Cons: "The food was not good. Chicken was very overcooked and the mashed potatoes tasted like they came from a box"
Pros: "Business Class on the Code Share, South African Air was superb"
Pros: "Was surprised with a meal and all beverages were free including alcohol."
Cons: "Entertainment limited to predetermined programming on screens every 5th row or so."
Cons: "I was not allowed to bring my carry-on luggage on to the plane. Even though I was permitted to carry it on the in-bound flight. When I surrendered my bag at the plane's door I was assured that it would be safe. Once I got to JFK and passed through customs, I retrieved my bag and the Laptop was gone!"
Cons: "The touch screens for entertainment barely responded"
Cons: "Business class was a joke"
Cons: "Bumpy landing Delayed departure"
Pros: "The last leg of our trip was very comfortable, modern seats, pleasant service, and great food."
Cons: "Our audio did not work on the whole flight."
Pros: "Only good things about this flight were the price and the fact that it’s direct from NYC to Johannesburg."
Cons: "The plane is very outdated, the seats were uncomfortable, the food was barely edible, and the movie selection was almost as outdated as the plane. There was one flight attendant who was extremely rude as well"
Cons: "Was delayed by and hour and given a bad seat even though I am a premier member"
Pros: "Cabin crew was great and the landing was sublime!"
Cons: "The food could have been better."
Pros: "We landed"
Cons: "Delayed departure No priority luggage handling (not in Iohannesburg and not in Cape Town). Luggage was marked “Priority” by carrier but it came out last off both legs. Not sure that works. Seated a super sized human in middle seat; this person could not even open the tray fully. Overflow several inches into my seat. Made for a very uncomfortable last 2 hours of a long journey."
Pros: "Crew was accommodating. The food was fine and the trip was smooth"
Cons: "The delay"
Cons: "No entertainment"
Pros: "Liked the flight crew"
Cons: "Hated the meal, hated not having power, hated the uncomfortable seats"
Cons: "Terrible experience with a kayak agent! I need my money back!"
Cons: "Dishonest and unhelpful airline"
Pros: "friendly staff and arrived on time"
Pros: "The vibe was happy and welcoming and the cabin was clean. Overall it was a well managed flight and friendly staff throughout the plane. Enjoyable and relaxing"
Cons: "All good"
Pros: "Nothing really great stood out. Normal trip"
Cons: "They lost my bags. Also the staff failed to properly ticket us for a new flight and were told to just run to the gate. The gate person was confused and it just made the whole event stressful."
Pros: "Steward was very attentive"
Pros: "They waited for the several people who were running behind because of the delayed flight."
Cons: "There was a maintenance issue that delayed us another 40 minutes that would've been nice if they'd checked for it while they were waiting for the late arrivals."
Pros: "Good space and legroom."
Cons: "Option to get more food would have been better since I just got off a long flight. Tray for food and laptop was broken."
Cons: "Continued to lose my luggage."
Pros: "Fast flight, meal was unexpected but nice. SAA is helping me find my lost bag from another flight which is great."
Pros: "The flight itself was comfortable and the service attentive."
Cons: "Poor connection in JHB - Immigration at O R Tambo chaotic and took more than 95 minutes. Nearly missed this connecting flight to Cape Town. Literally ran from terminal A to B with my on board luggage over my shoulder. I had rechecked my main bag for the domestic flight but, nevertheless, it was left in JHB and had to be forwarded on a later plane. The folks meeting me in Cape Town had to wait an extra hour at the airport to collect it. Very unsatisfactory. As the national airline, SAA should pressure O R Tambo into improving their terrible immigration services."
Pros: "Very pleasant flight attendants. Extremely clean plane. Quick and smooth flight. Overall very pleasant"
Pros: "On time Courteous, profesional"
Cons: "Sliced chicken loaf, with rice salad"
Pros: "Didn't make it."
Pros: "Went as scheduled"
Pros: "Good food, friendly crew, clean airplane."
Cons: "Flight was delayed but no announcement was ever made about the delay or the gate change that occurred. Very confusing to have one person walking around telling a few people here and there what the flight status was. Should have been informing everyone at the same time."
Cons: "Ground staff was rude when we were going to miss our scheduled flight and needed to be rescheduled. Then because they refused to help me rebook, I had to pay a "no show" fee (even though I was standing right in front of them at the airport), as well as a rebooking fee."
Pros: "Clean cabin, reasonably comfortable seat."
Cons: "Tons of extra security checks, totally unneeded. Staff are overly concerned with useless details (stow your blanket for takeoff, don't even think about ever using your phone until the door is opened, etc). Food was pretty lousy, as expected. Video system had tons of problems, old units."
Cons: "Toilets were clean"
Pros: "leather seats were nice, airplane was clean"
Cons: "if asked for something, it felt like the crew didn't want to be bothered"
Cons: "Kosher food awful"
Pros: "Uncomfortable seat , attendants unfriendly, air conditioning cold and they didn't adjust when asked. Was unaware of the stop in Accra, which made the flight difficult."
Cons: "We left and arrived safely, and on time."
Pros: "We were boarded quickly and the staff ... most helpful We also did not have to buy our seats which I thought was ridiculous on British airways Flights were packed but that was okay"
Pros: "The Asian vegetarian meal was pretty good, for plane food."
Cons: "The crew was dismissive and rude and toward myself and my travel companion. At one point we compared the same crew member's behavior toward a business class passenger and it is evident the crew member did not think economy passengers worthy of minimal courtesy and respect. Someone had thrown up on the plane in a seat near us early on the flight and there was a terrible smell on account of the passenger not disposing of her air sickness bag. When we asked the crew for help in kindly reminding passengers to dispose of their airsickness bags, if used, they were very dismissive rather than helpful."
Cons: "Boarding was messed up with wrong information on the monitors, 2 lines formed. Service was not ok considering it was business class."
Pros: "No one next to me, stretched out and had very comfortable flight"
Pros: "Efficient boarding and polite staff"
Cons: "Entertainment was terrible and on repeat. Also, I was seated next to an obese man who spread into my seat. Such passengers should be seated next to no one. It was a terrible experience."
Pros: "The seats were way more comfortable than the first (and longer) leg of the trip. The staff was incredibly kind and attentive."
Cons: "The entertainment system wasn't activated :/"
Cons: "This flight never happened and South African Airlines knew it was cancelled, yet we did not receive a notification. Instead, I lost a day of travel in Cape Town. I had to be re-routed through Johannesburg and then to Cape Town. Both flights were late and my luggage came in on the wrong plane. An absolutely nightmare of an experience."
Pros: "Plane had nicely redone interior decoration"
Cons: "Usually SAA has a veg option for food, but this time it was beef or chicken."
Pros: "Seats were much more comfortable - wider and at better angle than Etihad."
Cons: "Entertainment was lacking"
Pros: "I liked that they were efficient and friendly."
Pros: "Very attentive crew"
Cons: "The plane was not at its original time"
Cons: "I didn't get to fly because there was a mismatch in the booking for my name. Listed as Michael Murray Joseph but my name on my passport is Michael Joseph Murray"
Pros: "Great flight! On time. Pleasant crew. Good snacks"
Pros: "Traveling fast"
Cons: "To pricey"
Pros: "They knew of the issue and kept us on the plane for 2 hours before letting us deboard. The plane was 90 degrees and miserable."
Pros: "The flight crew tried to make the best of a bad situation."
Cons: "We paid good money for first class tickets expecting to get a hot dinner meal on the flight so we had not eaten. By the time the flight was allowed to take off, the dinner onb the flight had sat too long and they were not allowed to serve it. They gave us a coupon for $20 buck to eat dinner at San Francisco airport upon arrival but of course no restaurant is open at 2:00 am."
Pros: "Everything went perfectly! Check-in easy, security line fast...gate support was professional and pleasant, flight attendants great, pilot very friendly & it was a jammed packed flight!"
Pros: "The flight left and arrived on time."
Cons: "United cancelled my flight to Kansas City on short notice, with no explanation and no alternative flight offered."
Pros: "Free movies/TV with an app"
Cons: "Very small plane, felt every bump as well as every passenger that walked by"
Pros: "Online movies and TV"
Pros: "Easy to board friendly"
Cons: "The snack food selection, price on wifi"
Cons: "A passenger had to move because of an allergy to the "emotional support dog" in the seat next to her. They moved her before the rest of the flight had boarded, so the seating got messed up and took quite a bit of time to sort out. The flight crew seemed to be extremely put off by the whole scenario and couldn't seem to keep their displeasure professionally under control. I ended up volunteering to move because the passengers who caused the problem refused to bend. For all the crew's displeasure, they didn't handle the passengers, the passengers handled them."
Pros: "No turbulence. Easy-in, easy-out"
Cons: "Not much leg room or seat space. Also for over 2 hour flight, no food was offered."
Pros: "Good flight. On time. Good crew. Decent legroom."
Cons: "Not enough room for suitcases in overhead bins. Crew could tell people not to put jackets in overhead bins but did not. Food selection - would be nice to have a choice of 2-3 snacks."
Pros: "Both flights were delayed."
Pros: "Kind flight attendants and quick early arriving flight"
Cons: "Nothing, everything was food"
Pros: "Got us here early, smooth ride"
Pros: "The crew was polite."
Cons: "The plane was flithy. The crevice between the seat and the wall of the plane was caked with filth. The beverage served was lukewarm water, with no other choices. The plane was uncomfortably hot."
Pros: "Great, friendly crew. Nice snack!"
Cons: "Seat was not as comfortable as some flights I've been on."
Pros: "Crew was courteous and professional"
Cons: "Like all airlines, need to expand leg room and chair size"
Cons: "My suitcase was ruined in transit to Kansas City. The help desk basically asked me to leave my bag behind for three weeks to see if they can fix it. They had no means of looking after the contents. Was I suppose to carry my content???This was ever so frustrating since the suitcase was brand new. Then the lady told me that my warranty on the bag will cover the damage. It was obvious she was not willing to help and did not have a clue what she was doing thus I just logged the complaint and had by suitcase sorted out the San Francisco Airport. They were very helpful."
Pros: "Able to pick seat"
Cons: "A little tight"
Cons: "there was no outlets on the flight for me to conduct business and to use my laptop to access wifi."
Pros: "The pilot comes on and tells us what's going on. I like being informed."
Cons: "When offered a drink, how come we aren't offered the whole can of coke? If we don't want that much we can always say no. Also, I rated entertainment and food low only because there weren't any of these to rate. The overhead was so full that I couldn't place my bag in the overhead. The luggage check in is no longer a service a customer is provided if 1) I have to pay to check one in. 2). I have to lug it around with me only to have no place to put it. 3) the amount of time it takes to get off and on the plane because the line backs up while everyone waits on prior passengers to get their luggage into or out of the overhead (some are too short, too weak, ot placed their overhead ten rows away). Yikes!"
Pros: "I asked for assistance because I have a hurt foot and wear a boot, so walking is difficult. There was someone at every stop wAitng on me with a wheel chair and they quickly got me to my next gate and also asked if I needed the rest room or wNted to stop and get a drink or food. Very very Attentive and friendly!"
Pros: "Crew was awesome on both trips!!"
Cons: "Both flights were delayed, completely obliterating my whole purpose for travel."
Pros: "Mostly nothing"
Cons: "The flight was delayed, not a lot of information conveyed to passengers. The aircraft landed more than 4 hours late, could've gone to Kansas City and come back twice in the same amount of time. No apology by the crew for the delay"
Pros: "Considerate crew"
Cons: "Late, plane problem, replacement needed hasmat, blood, missed connection, sent to hotel, two hours sleep before I had to spend $60 for taxi to get back to airport, baggage mishandled, baggage arrived two days late."
Pros: "When l got to airport I was advised my flight had been canceled. Rerouted on United airlines thru Washington Dulles. Waited on Tarmac 2 1/2 hours due to bad weather, etherwise everything was good."
Cons: "the flight attendeds werent friendly"
Pros: "It eventually ended"
Cons: "Spent almost an hour before actually taking off. Terrible service. No"
Pros: "The seats were comfortable."
Pros: "The stewardess that tended to me was extremely nice and had a wonderful attitude. Effortlessly, she accomplished her job and made myself and everyone around feel comfortable with limited means."
Cons: "Flight delay. Some flights have phone chargers-This flight did not. no pillows"
Pros: "Leg room on the flight was better than expected."
Cons: "I slept most the way. So which I had my pillow and blanket. Lol"
Cons: "Seat in back of plane from Houston to Tampa horrible seats would not incline foot space barely big enough for legs <9 inches. Those seats should never be assigned I feel like I wasted $ by the horrible seating!"
Cons: "Seat cushion uncomfortable, seat back wouldn't stay forward"
Pros: "Nice flight and on time."
Cons: "I don't like small crowded planes. You get off at gate 50 and have to race to gate 20 to catch your next flight."
Pros: "I have no compliants at all. :)"
Cons: "Three gate changes prior to departure"
Pros: "On time!"
Cons: "No jetway, long walk to the next gate and then the same long walk back down to board the plane for the second leg of the trip."
Pros: "The new planes are great."
Pros: "The staff was fantastic, they were cheerful and full of energy. They made the flight have a relaxed atmosphere but still professional."
Cons: "They served these waffle snacks that weren't very good, and didn't have a salty option."
Pros: "It was seamless. Everyone excellent and flights on time."
Cons: "Still would like a snack choice."
Pros: "uneventful - great pilots, made effort to correct for turbulence when they could."
Cons: "no food or entertainment."
Cons: "Even though international flight was allowing 2 piece baggage.. United charged me for one bag 100$.. they allowed only one. and they took long time to to issue the boarding pass as the ticket was not confirmed. I will never buy a ticket from Kayak"
Cons: "My luggage it get lost and delayed, im at home 2 days latter and I can't do anything cause my luggage still not her. Houston airport baggage people has enough time to put it in a plain that was going to my final destination (Guadalajara), after I got there and still waiting for the next flight wondering if my luggage was there and nothing. My whole trip was absolutely terrible, worst experience ever!!!!"
Pros: "United gave us maximum vouchers for bumping us involuntarily."
Cons: "Our return home from a holiday family visit was oversold causing much stress for my family/small child. Our luggage went but we DID NOT."
Airlines flying from Missouri to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights