Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Costa Rica
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Costa Rica with an airline and back to Missouri with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Costa Rica from Missouri up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Value of purchase was great"
Cons: "Food options"
Pros: "In flight entertainment"
Pros: "Seats were pretty roomy in coach."
Pros: "Crew was amazing"
Pros: "My bags were about 3 pounds heavier than allowed and she let me in with them. The crew is overall very nice and professional."
Pros: "decent leg room and the headrest could bend to allow you to sleep upright."
Pros: "From the friendly welcome greeting at the terminal to the smoothest landing, comfortable seats with lots of legroom and long seatbelts, everything was great."
Cons: "My seatmate was a snob but you couldn't control that!"
Cons: "No food, just snacks."
Pros: "New and clean aircraft."
Cons: "Very few movies available. Huge delay to get off ground."
Pros: "Plenty of space. Arrived early"
Cons: "Boarding process is too slow due to passengers stowing carry on bags. Need a improved boarding process"
Pros: "A good flight, as always with Alaska. Experienced crew makes the flight seamless, and it is much appreciated."
Cons: "Meal provided in FC, the bean stuffed ravioli, less than stellar."
Pros: "I had plenty of room to sit in comfort."
Pros: "Everyone was nice and helpful, it was a nice trip!"
Cons: "Headphones/tablet needed to be louder, paid $8 for a tablet I couldn’t hardly hear"
Pros: "Flight attendants"
Cons: "Complete failure to announce that passports needed to be verified. Telling you as you board is infuriating. This was Alaska’s fault, not TSA’s."
Pros: "The crew was excellent and the flight went smoothly."
Cons: "We were delayed 50 mins on the tarmat. We made up a lot of time in the air but was still frustrating."
Pros: "The cabin crew on Alaska Air was great. Efficient, helpful, and even on holiday flights! The food selection was average."
Cons: "Boarding would be so much easier if the ticketing agents,.gate agents or a person standing at the plane door would enforce the size of carry on bag rules, and take the bag from the passenger, before they board the plane. that would decrease the waiting time on the plane, significantly. Leave the flight attendants out of it, and make some one else, on the ground, "The bad guy". With all of the time standing around waiting to board, there would be plenty of time."
Pros: "Helpful staff, very open for customer."
Pros: "Warm greeting at KCI airport from the attendants of Alaska Airlines. Short flight from Seattle to Portland."
Cons: "Changed flight status from a direct flight to a 2 hour layover in Seattle, especially with a small child. No soda for drinks, just alcoholic beverages and juice. Flight a little noisy."
Pros: "We arrived on time"
Cons: "Brenda at LAX called me jerk and was a terrible representative for your company... To say the least"
Pros: "We've never boarded a flight that quickly. Amazing! Comfortable plane, nice flight attendants. We even arrived 15 minutes early!"
Pros: "The purpose of our trip is to be in a wedding. The suitcase may ,or may not arrive in time. I was told it would be delivered to the Costa Verde Quepos, Manuel Antonio hotel. I will be without any clothes for at least two and a half days. Please help! My cell is 209-549-6276, but I don't know if it will work while I am in Costa Rica The suitcase tag number is 10-65-88"
Pros: "It was so easy to find my way around because everyone was so nice and helpful even though I was late I got there on time thanks to the staff. The flight was fast, smooth, very enjoyable. Thanks Alaska air:)"
Cons: "I didn't like the fact that I picked a isle seat instead of a widow seat so I know better now because I will fly again"
Pros: "This is my first trip on Alaska Airlines and it is now my number 1 airlines. They were welcoming and everyone was smiling. Wow what a difference."
Pros: "Free movies, free messaging. Crew was delightful, and the plane itself seemed brand new. Smoothest take off and land I've ever had."
Cons: "Outlets only for first class. No hard alcohol, still had beer and wine, though."
Pros: "The flight price was very reasonable. There was a ton of leg room between your knees and the seats. The seats seemed thin when we got on the plane and I was worried at first but they were actually reasonably comfortable! The crew was very friendly and helpful! And free wifi for messaging services was awesome as I was able to iMessage my family during the flight! Didn't try any of the good while on board."
Cons: "On the return flight it was cancelled and they put us in a flea bag hotel and I have written Alaska and requested a FULL ROUND TRIP TO COSTA RICA and they haven't had the courtesy of responding. I wrote Wayne Newton 2x. b"
Pros: "Alaska airlines is a great airlines -- efficient, clean, on time, helpful staff."
Pros: "The bisquit cookies."
Cons: "The staff weren't that friendly! Gone are the helpful employees! My daughter's seat wouldn't go back and they did nothing to accommodate her! LAME! Not overly friendly, need to take notes from JetBlue!"
Pros: "The entire crew seemed very pleasant and helpful. I know their jobs are extremely stressful, but they all maintain a very professional demeanor. May God bless them and keep them safe on all their journeys."
Pros: "on time; (small) free snacks; enough room; modest free Internet capabilities (movies) -- download gogoinflight app before takeoff."
Pros: "I need to give a shout out about the staff and the passengers. My two young grandsons flew for the first time. Due to plane size we could not all sit together. Several offered to switch seats to accommodate."
Cons: "I have NO complaints."
Pros: "Pretty spacious"
Cons: "Guy next to me all up in my space"
Pros: "On-time departure and arrival, friendly flight attendants, and great amenities on board (charging stations at seats, free in-flight entertainment on your device, & affordable wifi)."
Pros: "On time departure & arrival! And love the ability to connect to wifi on board."
Cons: "Nothing it was great. I rather enjoyed my trips and the airline had the facebook messager on there wifi for free. Made it 2000% better."
Pros: "i really liked everything about the flight. great meals, comfortable seats, friendly service from MCI to PDX."
Cons: "sadly my luggage/cargo which had fragile placards posted on it still got damaged. it was oversized (113 linear inches) and i tried to protect it as best as i could with cardboard and plastic wrap but somewhere between TSA manually inspecting it in kansas city and inflight, it got broken, so hopefully i find a way to fix it."
Pros: "Very good flight and service. Seats are standard not the mini seats that some airlines expect a 6 ft person to squeeze in. I would definetly fly them again."
Pros: "Decent leg room, very nice staff, the plane was in nice condition and we left on time. Also, I had no problems with my luggage. I didn't utilize your entertainment nor did I get food. Wish there had been an N/A option in the survey"
Cons: "There wasn't anything that I didn't like"
Pros: "Very pleasent and we'll up kept airplane with plenty of over head storage"
Pros: "Comfortable seats and nice crew."
Cons: "It was a very long flight, but no meal or entertainment was provided. On other airlines I've flown in the past, these things were included on international flights."
Pros: "I like flying Alaska because their employees are always helpful and professional. Checking in for my flight is effortless with the Alaska app on my phone. I really like that all I have to do is print my bag tag and drop my luggage at the desk. I don't ever have to wait in long lines except for security at PDX. I fly often and will continue to fly Alaska!"
Cons: "I had two different trips planned with Alaska. I ended up staying in Kansas City, and Alaska cancelled my flight. Said the only option I had was to pay $500 for a new flight. I found a delta flight form $300. Not the kind of service I had expected from this airline"
Pros: "Most everything besides them seats being to close in proximity."
Cons: "That they seats weren't wide enough."
Pros: "Nice plane. Nice people."
Cons: "Boarding slow. $17.95 Internet -- YOU KIDDING ME? This is 2016 people. You canceled my return flight and made me stay another day. Airport terminal too small and packed."
Pros: "Everyone was nice"
Pros: "Plane was clean and roomy. Crew was awesome very friendly."
Pros: "Love how there are individual usb chargers at every seat. Snacks are reasonably priced."
Pros: "New plane it was a nice ride,the best most comfortable trip I've ever had. Flight attendants were awsome"
Cons: "There was nothing bad about this trip"
Pros: "It was nice that middle seats were not filled."
Cons: "It was silly that the flight attendant said we had to pull mask up between bites of food."
Pros: "Competent crew"
Cons: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"
Pros: "Crew was great!"
Cons: "Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers."
Pros: "Accommodating a lot more than American Airlines."
Pros: "The delta checkin desk were exceptional."
Pros: "Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!"
Cons: "I can’t think of a thing."
Pros: "Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything."
Cons: "New Flight crew."
Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."
Cons: "Better choice of snacks"
Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"
Pros: "Nothing horrible service"
Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Pros: "I have flown with Delta for a number of trips now. I seem to receive middle seat allocations even with the freqent flyers partnership with Virgin Velosity program shared."
Cons: "My seat allocation."
Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"
Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Cons: "Great flight. On time and friendly staff."
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Cons: "The flight was delayed by six hours, for no other reason than the airline itself, not the weather. Change of planes, emergency landing back at Atlanta, changed to another plane, no flight crew for over an hour, then to top it off, the final landing was the hardest I’ve experienced."
Pros: "Getting offered a stipend to change flights - getting my preferred rental car"
Cons: "A direct flight"
Pros: "The flight was fine"
Cons: "I had twenty minutes to make my connecting flight after my first flight was late to leave. I barely made my connecting flight and my luggage didn’t. It’s very inconvenient to arrive to my destination without clean clothes or a tooth brush."
Cons: "delayed flight"
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."
Cons: "On my trip from Atlanta to Mexico City it was overbooked, they booked me on a different plane, which was 2 hrs delayed...which caused me to missed the flight from Mexico City to leon."
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Pros: "Nice updates"
Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."
Pros: "really nice cervices"
Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."
Pros: "The service was exelente"
Pros: "Comfort Plus allowed us to board early, useful USB ports."
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"
Cons: "Flight was delayed by 2 hrs. Annoying!"
Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."
Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Pros: "The temp"
Cons: "It was too hot."
Pros: "I like Delta. They are organized and professional. They treat traveler with dignity."
Cons: "Flight was delayed"
Cons: "Kids yelling"
Cons: "There was a loud ringing sound at boarding & it continued through the flight. Very annoying. Hurtful to my ears."
Cons: "Takeoff was delayed approx 4 hours which made me miss my connection and prolonged the whole travel day."
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Cons: "The flight from Las Vegas was delayed for a very long time, and then diverted to Huntsville, Alabama, because of weather in Atlanta. I understand that was beyond Delta's control, except for the fact that its Atlanta hub is grossly overused. But my connecting flight in Atlanta was canceled, and its "dedicated" phone line to re-book the flight was completely unresponsive. The employees in Atlanta were, as they usually are, surly, and myself and fellow passengers had to wait on line for hours in the wee hours of the morning to be re-booked. Oh, and Delta lost my suitcase in Las Vegas, with all my clothes and a business file, and it has not been located."
Pros: "Boarding time and schedules were as expected or faster and other than the food incident, good attention from the flight crew."
Cons: "No choice during for lunch since the flight crew didn't have enough meals to cover the preferences of the first class travelers."
Pros: "Excellent service and on-time"
Cons: "Baggage charge"
Pros: "Quick, clean"
Cons: "I was in the back seat"
Cons: "No alcohol was available"
Pros: "Delicious pretzels and sparkling water."
Cons: "Horrible at customer service and those travelers with no status."
Pros: "The crew was polite and friendly."
Cons: "Not canceling the flight with no reason given."
Pros: "Clean airplane."
Cons: "The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke."
Pros: "Good service and great customer service"
Cons: "App functionality"
Pros: "The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable"
Cons: "the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3"
Cons: "Better snacks"
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Cons: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."
Pros: "Help with check-in"
Cons: "More friendly staff on airplane"
Cons: "Thank reserved seats at time of purchase for a British airways plane and paid for extra legroom. When I checked in, I was routed to American Airlines and the seats were the same in the entire aircraft except for first class. Why did I pay and shouldn’t I get a refund?"
Pros: "Trip was wonderful."
Cons: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."
Pros: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Cons: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."
Pros: "I liked boarding first and the additional leg room that I purchased"
Cons: "My TSA Pre was not on my boarding pass even though I have had a KTN since this past May!!"
Pros: "The whole experience was stress free and comfortable."
Cons: "We booked our airline tickets at the same time and our seats were separate. This was the first time flying for my wife so she was very upset when we found out our seats were not together. We had to pay an extra $60 to have the seats moved to an exit seat."
Cons: "It was canceled and our trip has been delayed a day."
Pros: "On time. No delays. Smooth landing"
Pros: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."
Pros: "On time, non stop"
Cons: "New higher prices for less service."
Pros: "No complaints. A smooth flight. Met my expectations. Would fly American again."
Cons: "I cancelled this flight months ago, yet it was still in your records"
Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"
Pros: "The flight was equal to AA service I have had on a regular basis."
Pros: "The speed of service"
Cons: "We had several rude flight attendants"
Cons: "Delays when other airlines with same destination did not have them. The constant asking if is move seats. No means no."
Pros: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Cons: "See above"
Pros: "The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh."
Cons: "My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight."
Pros: "Seats were mildly more comfortable than DELTA seats."
Cons: "Passengers with small children weren't offered to board early like with every other airline I've traveled with... Delta, spirit, united, etc. So I ended up being humiliated because we held up the line trying to get situated with the baby."
Pros: "Courteous crew"
Cons: "The plane was tiny and old"
Pros: "Everything was on time and great."
Cons: "Ever thing was fine."
Cons: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."
Cons: "Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work."
Pros: "Haven't left yet don't leave until today the flight was behind due to maintenance"
Pros: "On time. Friendly."
Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Pros: "On time"
Cons: "Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings"
Cons: "- The entertainment system was not working - needed few restarts - on many seats - Food - horrible - Air hostess dropped water on me - not a problem by itself as accidents do happen. However her comment was more annoying - no sorries - not apologies - just said - "oh it's just water - it is refreshing" - Seats pushback was almost broken - it would break your thumb to push the button and then almost stand to push the seat back. - This was transatlantic flight and you charge for liquor? It is not free - you have to purchase - They ran out of red wine (which was free) by the end of the first meal. Do you keep just one bottle for this big 777 fight. - Overall experience was horrible."
Pros: "Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!"
Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."
Pros: "Friendly service"
Cons: "Small crew at Santa Fe airport so luggage took a while"
Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"
Pros: "It was on time, crew was very polite and attentive."
Cons: "Nothing to report."
Pros: "I like how they kept us updated on when the flight would leave"
Cons: "I didn't like that it took so long for us to actually get on the plane. My flight was supposed to leave around 4pm but it didn't actually leave till around 9pm so I had to sleep overnight when we landed in Dallas"
Pros: "Flight was ok"
Cons: "They lost my luggage and I haven't gotten it yet"
Pros: "Everything was smooth, even the getting through TSA process. I had minimal wait time."
Pros: "The plane we new and amazing, loved all the extra features."
Cons: "There was nothing that I did not like."
Cons: "This was my 5th American flight in 3 days, four of which were significantly delayed. I was supposed to meet relatives for dinner; instead I got there at bed time"
Cons: "An hour delay"
Pros: "They really help out families with young children."
Cons: "Internet wasn't working."
Pros: "Easy on and off"
Pros: "The attendant was nice about it"
Cons: "They tried to still get me home on the same day. They even put me on a different airline. It did not work. I am in Chicago for 24 hrs with one $12 meal voucher. A burger at the hotel is $17"
Pros: "The captain was wonderful"
Cons: "The crew were jerks"
Cons: "They delayed so long that I had to reschedule for another day. This is after watching planes to other possible locations take off before United would switch peoples tickets. This was after a 4 hour layover completely disappeared. They should have been able to reroute planes or something after the first 2 hours of delays since it was for a weather phenomena that gives tons of warning (at least 24 hours)."
Cons: "After being so delayed on our first flight from San Francisco, I was nervous about getting to our connecting flight in Houston. We were assured by the flight attendant that when a flight is delayed and has connections, they communicate that to the gates and we would be fine. It was the OPPOSITE of fine. We landed with 10 minutes until the flight to Costa Rica left and they let all of us who were connecting deplane first, only to run full speed to a gate who’s plane left 10 minutes EARLY and decided that it was not going to wait for the 12+ passenagers who had no control of the delayed flight. My fiancé and I were flying to our WEDDING. So now I’m sitting here in Houston for a full 24 hours waiting for the next flight to take me to my wedding. The only “accommodation” united airlines gave us was a hotel. No compensation for the night we paid for at our resort in Costa Rica that we are missing, no upgrades to a better class on our new flight and no reassurance on how terrible they feel for this giant and heartbreaking inconvenience. I am furious."
Pros: "It was great... all staff where very courteous and helpful. A very comfortable ride. A 10 in my books!!! Love you guys!! Barb Langman from Lafleche Saskatchewan Canada"
Cons: "I didn't like getting bumped and having a 15 hour layover and having to find accommodation in Houston.. that was awful."
Pros: "Thanks for the free cocktail"
Cons: "Gate personnel was unable to direct my 77 year old mother where package claim was. Being unable to go to the gate without a ticket I was unable to assist her. She wandered for about 35 minutes before I could decipher where she was at and was able to direct her by phone. The gate personnel just told her to follow everyone else. What a thing to say to someone."
Pros: "Forthright on giving out informatiom"
Pros: "Security was quick and easy to get through."
Cons: "There were only 2 stalls in the bathroom in our gate area."
Cons: "Not enough room!"
Pros: "Agent at check-in was very, very helpful and accomadating"
Pros: "Great flight! On time. Pleasant crew. Good snacks"
Pros: "Traveling fast"
Cons: "To pricey"
Pros: "Everything went perfectly! Check-in easy, security line fast...gate support was professional and pleasant, flight attendants great, pilot very friendly & it was a jammed packed flight!"
Cons: "Everything was good"
Pros: "Online movies and TV"
Pros: "Easy to board friendly"
Cons: "The snack food selection, price on wifi"
Cons: "A passenger had to move because of an allergy to the "emotional support dog" in the seat next to her. They moved her before the rest of the flight had boarded, so the seating got messed up and took quite a bit of time to sort out. The flight crew seemed to be extremely put off by the whole scenario and couldn't seem to keep their displeasure professionally under control. I ended up volunteering to move because the passengers who caused the problem refused to bend. For all the crew's displeasure, they didn't handle the passengers, the passengers handled them."
Pros: "Good flight. On time. Good crew. Decent legroom."
Cons: "Not enough room for suitcases in overhead bins. Crew could tell people not to put jackets in overhead bins but did not. Food selection - would be nice to have a choice of 2-3 snacks."
Pros: "Both flights were delayed."
Pros: "Got us here early, smooth ride"
Pros: "The crew was polite."
Cons: "The plane was flithy. The crevice between the seat and the wall of the plane was caked with filth. The beverage served was lukewarm water, with no other choices. The plane was uncomfortably hot."
Cons: "My suitcase was ruined in transit to Kansas City. The help desk basically asked me to leave my bag behind for three weeks to see if they can fix it. They had no means of looking after the contents. Was I suppose to carry my content???This was ever so frustrating since the suitcase was brand new. Then the lady told me that my warranty on the bag will cover the damage. It was obvious she was not willing to help and did not have a clue what she was doing thus I just logged the complaint and had by suitcase sorted out the San Francisco Airport. They were very helpful."
Pros: "Able to pick seat"
Cons: "A little tight"
Cons: "there was no outlets on the flight for me to conduct business and to use my laptop to access wifi."
Pros: "The pilot comes on and tells us what's going on. I like being informed."
Cons: "When offered a drink, how come we aren't offered the whole can of coke? If we don't want that much we can always say no. Also, I rated entertainment and food low only because there weren't any of these to rate. The overhead was so full that I couldn't place my bag in the overhead. The luggage check in is no longer a service a customer is provided if 1) I have to pay to check one in. 2). I have to lug it around with me only to have no place to put it. 3) the amount of time it takes to get off and on the plane because the line backs up while everyone waits on prior passengers to get their luggage into or out of the overhead (some are too short, too weak, ot placed their overhead ten rows away). Yikes!"
Pros: "I asked for assistance because I have a hurt foot and wear a boot, so walking is difficult. There was someone at every stop wAitng on me with a wheel chair and they quickly got me to my next gate and also asked if I needed the rest room or wNted to stop and get a drink or food. Very very Attentive and friendly!"
Pros: "Considerate crew"
Cons: "Late, plane problem, replacement needed hasmat, blood, missed connection, sent to hotel, two hours sleep before I had to spend $60 for taxi to get back to airport, baggage mishandled, baggage arrived two days late."
Cons: "I paid for the internet access and it says all flight, but that's not true, it doesn't cover the whole flight."
Pros: "The price for the flights was great."
Cons: "The airplane was cramped, legroom nonexistent (and I'm small and skinny). The plane was delayed and hot. The ride was bumpy. The crew was slow. I thought United was a premier carrier. I've had better experiences with Frontier and Spirit recently."
Pros: "It eventually ended"
Cons: "Spent almost an hour before actually taking off. Terrible service. No"
Pros: "The seats were comfortable."
Pros: "The stewardess that tended to me was extremely nice and had a wonderful attitude. Effortlessly, she accomplished her job and made myself and everyone around feel comfortable with limited means."
Cons: "Flight delay. Some flights have phone chargers-This flight did not. no pillows"
Pros: "Leg room on the flight was better than expected."
Cons: "I slept most the way. So which I had my pillow and blanket. Lol"
Cons: "Seat in back of plane from Houston to Tampa horrible seats would not incline foot space barely big enough for legs <9 inches. Those seats should never be assigned I feel like I wasted $ by the horrible seating!"
Cons: "Seat cushion uncomfortable, seat back wouldn't stay forward"
Cons: "I don't like small crowded planes. You get off at gate 50 and have to race to gate 20 to catch your next flight."
Cons: "Service. Flight attendant negative attitude and disrespect for customers."
Pros: "I have no compliants at all. :)"
Cons: "Three gate changes prior to departure"
Pros: "On time!"
Cons: "No jetway, long walk to the next gate and then the same long walk back down to board the plane for the second leg of the trip."
Pros: "The new planes are great."
Pros: "It was seamless. Everyone excellent and flights on time."
Cons: "Still would like a snack choice."
Pros: "uneventful - great pilots, made effort to correct for turbulence when they could."
Cons: "no food or entertainment."
Pros: "Nothing. One flight attendant gave me a gingere when I was sick from landing and that was helpful."
Cons: "Compeltly ridiculous that you had to pay for every single thing. I think the only complimentary thing was cranberry juice and water. Paying for entertainment and wifi with seperate fees felt really cheap and tacky along with the plane itself. It was run down and looked and felt even more that way when you're competing with flights from companies like JetBlue where they work to make you feel comfortable and provide free entertainment. We also were an hour delayed and sat on the runway for an hour before we left due to too much traffic over Cuba. It felt as a customer that it was poor planning on the companies part and that that could have been avoided earlier. Companies that put effort into a comfortable flying experience and care about customer satisfaction will be getting my money in the future. United would be my last choice when make travel plans in the future."
Cons: "Better bag prices"
Pros: "Excelent cree"
Cons: "They are overbooking flights."
Cons: "At checking the machine wasn't reading our passports and then we also got charged for luggage at security while the desk rep said that was not applicable."
Cons: "Use American Airlines"
Cons: "Todo! Everything"
Pros: "All went well. Seat was comfortable."
Cons: "Kiosk agents need to be more customer oriented."
Cons: "- they call for parents and children’s and later they forgot us at the side. - No AC... - Bad Actitud from the stewardess. - 1:30 waiting for my baggage. - Incomplete luggage."
Pros: "It's pretty cheap until you have to pay for your bag, carry on, food, seat, counter assistance, etc."
Cons: "My flight was delayed and the crew and the company had different versions of the situation, plus if you sum all the extras you need to pay I'm no longer sure if the flight is still cheap."
Pros: "Flight attendants were great"
Cons: "Todavía estoy en Fort Lauderdale no pudimos cojer el vuelo por un imprevisto en la carretera y a pesar de que llegamos 40 minutos antes el personal nos atendio demasiado mal no nos quisieron solucionar de ninguna forma es la primera vez q utilizamos esta aerolinia y su personal no sabe nada de servicio al cliente ni mucho menos de humanidad todavía estamos aquí en FLL viendo cómo solucionamos por nuestros medios pasa una vez dos no y más q pensábamos seguirlos utilizando y recomendarlos pero veo q lo q les interesa en asegurarse el dinero en sus cuantas y NO el bienestar de sus clientes"
Cons: "Helen the superviser dont let me go she is no good superviser no good no frienley no nathing"
Cons: "Flight cancelled"
Pros: "Timely and efficient boarding"
Cons: "Bare minimum but no complaints"
Cons: "They didn't have a 1st officer present and could not get a hold of him. Instead of telling all the passengers, they decided to let us board and made us wait forever before they finally told us we didn't have a 1st officer. After all this they told us to get off the plane and they would let us know when to board again. Finally after the flight had been delayed almost 2 hours, the 1st officer arrived, we boarded and were on our way."
Pros: "The flights where on time"
Cons: "The lauggage I checked in arrived in San Jose completely demolished. I can't even carry it anymore. There is a big whole in my bag pack, so my close are hanging out and the shoulder strap is ripped of completely."
Pros: "STAY AWAY FROM THIS AIRLINE NOT WORTH THE SAVINGS AND YOU REALLY DON'T SAVE THAT MUCH AFTER YOU PAY FOR EVERYTHING"
Cons: "THIS IS A HORRIBLE COMPANY"
Cons: "No beverage additional seat and carry on charge."
Pros: "Everything it was nice"
Cons: "We were super delayed and the crew was very unhelpful. Wouldn't keep us updated and didn't know what was going on."
Cons: "The crew handled the situation poorly."
Cons: "Spirit canceled the flight and had to find me another one"
Pros: "Getting to destination safe."
Cons: "Too .many to talk about. But the main thing is the airplanes are uncomfortable. The seats are awfully tight. The carryon baggage fee is highway robbery. I cannot wait for more competitive flights from Ft Lauderdale to Costa Rica. I only use Spirit for my Costa Rica trips."
Cons: "Delayed, poor service"
Pros: "Colorful crowd"
Pros: "So many add ons - you have to pay for a carryon. No upholstery on the backs of seats, tiny tray tables, no free water. Crowded. But we landed safe."
Pros: "The crew was fine , not recleaning seats which is horrible in a night flight . The plane looked new"
Pros: "Terrible customer service. Rude agents, poor understand of regulations, awful management."
Pros: "Not the seats"
Cons: "I don't know from which forbidden bowls of the earth Spirit conjured up these forsaken seats, but the wizard who did so much have been through a fresh divorce because these chairs are built from hate and spite. If you get off the plane with out needing to see a chiropractor, Spirit hasn't done their job."
Pros: "on time"
Cons: "crammed space, small legroom"
Pros: "seats need better cushions"
Pros: "Good price, arrival on time. It is a nice flight if it is a short time on the air. No food, no fancy seats but the price for a little over 2 hours flight was ok."
Cons: "The take off was late, but the arrival was almost on time."
Pros: "a flight attendant was attentive"
Cons: "$82 for overweight bag; wouldn't let me remove stuff"
Pros: "The aircraft was clean and the crew was nice"
Cons: "I was seated next to two heavy individuals, I couldn't even move I felt like I was suffocating, worst experience of my life"
Pros: "Crew was very friendly. We upgraded to have more space so my boyfriend could sit without being in pain by the small seats and limited leg room and that was much better. The crew gladly gave me some water for medicine and said it was something everyone is suppose to do if needed to take meds. why didn't the first flight??"
Cons: "We had to pay for the upgrade on a pretty empty flight so that we could be comfortable. We also saw people move to the better seats when the flight got going, and we paid $50 each for them and they took them for free."
Pros: "Friendly staff to makeup for the unprofessional services of the airline two and a half hour wait to checkin."
Cons: "What a waist the plane was full and we all had to get off the plane with all of our items..I tried to print my boarding pass on line but their system crashed and was not up to finish on line."
Cons: "Once they have your money the staff doesn't care. Lack of communication and over priced for the "quality""
Cons: "Not only do you have to pay extra to sit next to your traveling companion but I was also forced to pay an additional 40 bucks in order to leave San Jose CR. All other airlines include these taxes/fees in their ticket prices. Please factor in an additional 100 bucks for any Spirit prices once additional taxes and landing fees, baggage fees, seat costs, etc. also remember they wont even give you a free soda or 1 peanut on the flight."
Pros: "the pilot and the attendants. soooooo nice."
Pros: "Same as above"
Cons: "Same as above."
Cons: "I have flown spirit a few times and each time all the staff from ground to stewards... are unfriendly, unhelpful, sour people. i believe it's because of your management style. I fly southwest and delta often and their staff is happy, helpful, delighted to be of service. while your fares are low, it's only 100$ more to fly better. and you coverup charges like departure taxes that are included with other fares in other airlines, so, hence, the fees, add up so quickly, it's become easier and more cost effective --even-- for the budget travelor to fly other airlines. we need friendly people in airlines. folks who love their jobs and treat each other respect. you can do a whole lot better Spirit airlines. really. everyone is becoming disgusted with your service."
Cons: "After an hour and a half on the plane, passengers were offered a glass of water and a small cookie. After the flight was cancelled, we waited in line for up to 3 hours for re-booking. No effort was made to make passengers feel comfortable, and communication of options/process was minimal, leading to a lot of confusion."
Cons: "Arrived at the airport three hours early and still only just made the flight. When we arrived the lines were out of the door and we had to stand outside with no shade in 90 degree heat for half an hour until the line finally led us inside. We flew with Spirit two years ago to Mexico and experienced exactly the same issues. We thought this might have been a one off and so gave them another try this year. Never again. There are never enough agents at the desk and $50.00 per bag is ridiculous. For three of us, $300.00, OUTRAGOUS! I looked for lines at other airline desks and there were none. Don't be pulled in by the prospect of a cheaper flight. By the time you have taken into consideration all the extra charges for luggage, checking in online and selecting your seats, one of the most expensive carriers in the airline business. Seats don't recline and no padding!"
Cons: "On top of the general and unavoidable things that make spirit awful like the ridiculous prices you end up paying with all its extra fees, for a very poor experience, the planes are rarely on time. Mine was an hour and a half late, luckily this was a small delay compared to my last experience with Spirit. I don't know why I booked with them again but I won't be making that mistake anymore."
Cons: "Seats don't recline. High fees for luggage."
Cons: "All the extra fees for baggage."
Cons: "Baggage fee"
Cons: "This was a terrible flight experience with awful customer service. I was scheduled for flight 498, Houston to San Jose. This flight was cancelled after sitting around for 3 hours due to a flight attendant not showing up. This was deemed as uncontrollable, which I have no idea how your staff members mishap is not controllable. We then had to drive 4 hours North to Dallas to catch flight 972 at 6 AM, which was also delayed. We had to go to Dallas because there was no other Houston flight until Saturday night. Once in Ft. Lauderdale, we boarded and de-boarded our flight, due to a pilots flight hours being over the limit. This is deemed controllable. I don't understand how two similar situations are deemed controllable and un-controllable. I lost money on hotels, time, taxi's, and gas. Spirit owes everyone of this flight a voucher for the future."
Pros: "The best part of this flight is that the boarding agent switched my seat at the last minute. I had been talking with a gentleman inline and we were getting along fabulously. When it came time to board, I told him it was nice talking but we were on opposite sides of the plane. The woman taking our tickets said "Let me fix that". I usually fly a different airline and prefer that other airline in every other way, but THIS was the best case of customer service I have ever received from any airline personnel."
Cons: "By the time we landed, my back was sore. Really uncomfortable seats. This is Spirit so I expected that there would not be any free water or snacks, yet that is still disappointing."
Airlines flying from Missouri to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Costa Rica
Masks required on board, masks provided on flights from Missouri to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights from Missouri to Costa Rica
Testing for antibodies, testing for symptoms for flights from Missouri to Costa Rica
Waiving of change fees. Search flexible flights from Missouri to Costa Rica