Daily cleaning, installation of cabin HEPA filters on flights from Montego Bay to Rochester
Most visitors from Montego Bay need to provide a negative COVID-19 test result and/or quarantine to enter Rochester. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Rochester
Visitors from Montego Bay are not required to quarantine after entering Rochester.
Visitors from Montego Bay must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Rochester.
Current regulations for vaccinated travelers to Rochester: most visitors from Montego Bay may enter Rochester but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 14m.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($247) and Multiple Airlines ($315), and the lowest round-trip tickets have been found on JetBlue ($563).
When flying out of Montego Bay you will be using Montego Bay Sangster Intl, often referred to as Montego Bay Airport. You will be landing at Rochester Greater Rochester Intl, also known as Rochester Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Montego Bay to Rochester.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Rochester from Montego Bay is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Rochester with an airline and back to Montego Bay with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Rochester from Montego Bay up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Serve hot sandwiches."
Cons: "Terminal 5 TSA closes at 8:30p when there are still many flights for many hours later. The people working at the gates, shops and food court were all sullen and unwelcoming. The tap water in the food court is yellow."
Pros: "The crew was amazing but the communication could have been better with the flight."
Cons: "The flight was very turbulent. Upon approaching NYC-JFK the aircraft was bouncing all over the place. The aircraft was given a cleared for landing however I assume the flight speed and the winds was so bad that the aircraft aborted landing at approximately 50 ft from the ground and took back off."
Pros: "I was able to sleep the whole flight thanks to the eye mask and ear plugs. Keeping me informed about the delay."
Cons: "Nothing at this time."
Pros: "Crew was friendly. Plane was clean, comfortable and well-appointed."
Pros: "Timing, confort easy board ING"
Cons: "The snacks"
Pros: "The crew was amazing"
Pros: "Lots of space."
Cons: "Could have cleaned the spilt coffee from the tray table which was dry and sticky. Flight delays could have been communicated earlier (instead of after we were already delayed in boarding and it was already obvious)"
Pros: "Flight was on time."
Cons: "The planes are incredibly outdated. The flight was delayed due to maintenance issues and I see why! The life vests under the seat were falling down and sliding all around the floor. It was a mess."
Pros: "Ride was great"
Cons: "Had to pay for earphone"
Pros: "Very little"
Cons: "Very unorganized. They called Grioup A, then before that group was 1/2 done they called the next, and then the next. Passengers were crowding in. The check-in people were disorganized"
Pros: "The flight was very smooth and the staff was very nice."
Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."
Cons: "The flight boarded late and got in about 30 minutes late. A shame for such a short flight."
Pros: "Departed on time arrived early Good legroom and ambiance"
Cons: "Delay on 2nd leg. Price high for a one way ticket."
Pros: "Great and easy flight to Boston. Pleased with all of the leg room and snacks."
Pros: "The crew was really nice. The plane boarded and left on time"
Cons: "I can’t say if there was anything I didn’t like"
Cons: "No gluten free snacks !!!"
Pros: "The hospitality of the staff"
Cons: "No complaints"
Pros: "The staff"
Cons: "Never leave on time. Always sitting on plane forever"
Pros: "Crew was friendly, snacks were plentiful, there was a nice selection of movies."
Cons: "None. Lost my wallet but that was not JB's fault :O"
Cons: "I didn't like that the only options I had to get to my destination, that's only about 3 hours flight time, was thru 2 flights with long layovers and both flights were delayed due to miscommunication I guess bc the weather was not an issue."
Cons: "Delayed got here at 2:30"
Pros: "Ontime departure and arrival"
Pros: "No crash is big on my lists of likes. Plus very helpful staff from the Kiosk to boarding."
Cons: "The Fly-Fi didn't work and the snacks were OK but hot food is always better."
Pros: "Pilot letting us know as we experience turbulence that arose from severe weather conditions, which we would pass through."
Cons: "Pilot predicting before take-off that there would likely be no turbulence; then there was turbulence due to weather conditions."
Pros: "Crew was excellent, had a lot of fun with the vacation crowd on their way back to reality"
Cons: "Our prior flight arrived 30 minutes late and we had to run to the opposite side of the airport. We were there before the departure time but the staff gave us a hard time saying they were going to lock the doors on us. It wasn't until the flight crew ran up behind us that they finally didn't have an attitude and said we were fine. Online entertainment didn't work, no shows, the map doesn't have a time or useful info. My row was skipped by the crew for snacks. The guy came from behind first, which I didn't see and then one the way back, he didn't even look at my row or the row in front of me."
Pros: "Seats were wide .lots of leg room..very friendly accomedating staff:) they smiled..imagine that!and snacks ...omg!!that we didnt pay for:) and teleivsions in the back of you re seat.great flight:)"
Cons: "Absolutely nothing not to like:)"
Pros: "Short, but a great flight"
Cons: "The flight left New York more than 2 hours late and got into Rochester very late also"
Pros: "Service and customer support"
Pros: "Service and clean plane."
Cons: "40 min delay"
Cons: "Being check by security while almost everybody pass. I didn't have a problem being check but y just a few"
Pros: "I was looking forward to riding Jet Blue, I had heard many great things over the years & never had the chance to use them. We did like that we had extra leg room in the regular seats! Very nice."
Cons: "My tv didn't work, poor movie choices, attendants not very friendly. They told me it was too bad but they can't fix tv. Also we flew for 4 1/2 hours & got a water & bag of chips! We flew out on another airline & were treated to a gourmet choices! It can be done folks. Plane seemed a bit older than others. All in all I was disappointed in the whole ride."
Pros: "There was a delay on my flight from Dubai to New York... as a result I missed my flight to Rochester. Now I am being told to rebook the flight and pay full price. I am getting the short end of the stick here. This is totally rip off"
Pros: "Great support from the crew for when there was turbulence, I'm usually supremely satisfied with this airline but this time not so much."
Cons: "Flight was initially delayed 2 hours, then back to scheduled time, then updated saying it was delayed 3 hours.. Ended up being delayed 4 hours and once boarded we didnt leave for another hour. It was brutal. I was traveling for 24hrs that day."
Cons: "Paid more to upgrade to even more space seating, yet no indication I would not have in-flight entertainment, a tray table and power stations in this seat. I would have kept my original seat and my money in my pocket had I known these standard amenities would be restricted."
Pros: "Better than most of the horrible airlines out there. Wish I could take only JetBue and Southwest everywhere, but alas..."
Cons: "I wish all airlines would go back to building checked ba prices into their upfront pricing, but I guess enough people don't need to check bags anyways. I wish they served more snacks and drinks. I wish they still had more legroom."
Pros: "The leg room and stretch out was good. Seat was comfy The crew was very attentive and supportive. Pilot was informative"
Cons: "Some of the snacks could be more healthy There was a take off delay (mechanical) which was only explained when solved"
Pros: "On my way we got delayed 6 hrs and way back 2. Ruined my trip as I was only going for two days and I lost a day. Never flying with Jet Blue again. Terrible airline."
Pros: "Boarding was prompt and departure from Montego Bay. Flight Attendants were very polite."
Cons: "During the flight, the TV's did not work. Once we landed in Orlando, we sat on the plane for about 30+ mins waiting for the gate to be cleared. Once in the baggage claim area, the wait continued. These delays impacted my schedule by 1.5 hours. I arrived at my next destination extremely late. I'm usually pretty happy with Jet Blue, but this time, not so much."
Pros: "Knowing that I'll never fly them again feels good."
Cons: "Disaster. 3pm flight became a 10pm flight with no explanation. Question--- how does an airline know at 7am that a 3pm flight will be delayed? I received an email at 7am saying my 3pm flight would be delayed to 4:15.... then 5:26...... then 6:20...... then 6:50...... then 7:15..... etc. We were given a $16 meal voucher for fast food restaurants only. No explanation. Tried to get earphones on the plane at 11pm--- flight attendant apologized for not geittibg them for me the first time I asked. We landed an hour ago and I'm still waiting for my earphones as I'm driving home. JetBlue is awful."
Cons: "Flight was delayed for 5 hours without reasons given"
Cons: "Flight was cancelled while I was in air over Atlantic. Claimed "weather" but the weather was fine at both departure (JFK) and destination (ROC). Only found flight cancelled after schlepping luggage from terminal 5 to terminal 7. Waited a very long time for customer service. Told bascically "too bad, its your problem." Great, a 68year old man, scared and lost in NYC at 9:00PM! Up till now they have refused request for hotel reimbursement."
Pros: "It was a short flight"
Cons: "Everything about the stews reflected that they'd much rather be somewhere else. Boarding was made into a ceremony worthy of the Papal Stations of the Cross - for God's sake, you were only boarding 40-odd people! Food...??? You're willing to SELL me junk food, water?!!! Far and away the worst aspect of this flight, though, was the ticket counter personnel, timing, process-boundness. A. the counter did not open until 0930 for an 1130 flight....you require me to be present 2 hours prior to takeoff, yet your people are not available to service B. the woman at the counter forced me to check luggage that I have carried onboard aircraft all over the world with no flack from anybody, my protestations notwithstanding C. she then explained that our checked luggage could and would not be checked through to our final destination and when I protested that I had had no such issues coming east and could not understand why we were having this conversation, she referred me to "policy." Malarkey. Want to hear something funny? The bags ended up being checked all the way, making my departure from the secure area to claim my bags at JFK pointless, and necessitating my submitting to security lines and scrutiny once again. As I said to my wife at the time of this debacle, if Aer Lingus is the only airline flying US-UK and a rowboat is my only alternative, please pass me the oars."
Pros: "Free wifi, premium snack options, leg room."
Pros: "The comfort of the seating, the flight crew, and the services Delta provides. I always have a pleasant time flying with them."
Cons: "The exit row 12B kept making a high pitch squealing noise...very unnerving"
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Cons: "Get us off plane. Been stuck at gate in plane for over an hour."
Cons: "the crew seemed be very stressed!"
Pros: "Great crew great pilot great entertainment"
Cons: "The way we board feels very classist."
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Cons: "Im paid for confort. But give a economic. Maybe mix with golairline."
Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."
Cons: "They were great"
Pros: "Crew was great"
Cons: "Late departure"
Cons: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"
Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."
Pros: "Yravelling goes well when workers are competent and organized."
Cons: "Boarding front to back seems counterintuitive. People carrying 2 bags appear more hassled bumping through people to get to their seats further. Ack"
Pros: "No food or entertainment on a short hop of ~ 150 miles by air; I would have preferred to rate “N/A” but this wasn’t an option."
Pros: "Friendly crew"
Cons: "Not enough leg room in seat"
Pros: "Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight."
Pros: "Excellent support from all the Delta associaties"
Cons: "Missed connection"
Pros: "Are usually fly international, and I really enjoy it. Flying domestic inside the US is bad because you never know when you will get flight delays, like we got. It wasn’t the fault of Delta, but it sucked."
Cons: "Small seeds, no food, the flight delay"
Pros: "I arrived safely."
Cons: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."
Pros: "Everything was perfect and most of all ON TIME Thank you Delta!"
Pros: "The flight was smooth and on time. We even arrived a little early in Rochester."
Cons: "LaGuardia Airport was the worst airport I have ever been in. It was so crowded that people were sitting on the floor! The gates are squished together with totally inadequate seating. It was extremely noisy."
Cons: "My luggage was sent to another city"
Pros: "Im a delta traveler I prefer delta over any other airlines so everyg went great kudos to everyone specially to my very friendly flight attended he was a male really funny. Movies great to bad I couldn’t finished the movie I was watching we arrived 20 minutes earlier so awesome."
Cons: "None everything great"
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "Time of the flight"
Cons: "Space in the plane"
Pros: "Jamaica security and boarding, despite a crowded airport and gate, was very quick. Appeared chaotic but was friendly and efficient. Boarding was orderly and efficient. Flight was smooth, seats luxurious (comfort+ aisle and window seats with an empty center!). Arrival into ATL half an hour early."
Cons: "Only one offer of beverage on 3 hr. flight. "Food" at dinner time was chips or crackers. Arriving 1/2 hour early we sat on tarmac for 50 minutes before reaching gate. 20+ minute walk to customs, 30 minute line."
Pros: "A screen with free movies is nice."
Pros: "Staff. Beautiful excellent"
Cons: "Need more food"
Pros: "Friendly Crew"
Cons: "Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight"
Cons: "That most of the seats do not recline do they could sell more seats."
Pros: "Flight crew was good, we arrived early on flight out and back! Feel like seats are tinier than ever, maybe it was just me. Food (water & pretzels) were OK, but nothing special (then again it was a short flight, so I didn't expect anything). Plane was small so we needed to gate check bags and the gate attendant came around and tagged everyone's bag for us, well before boarding which was hugely efficient - kudos to her on that!"
Cons: "Gate attendant's mic was broken (or she didn't know how to use) so she had to yell into the boarding area."
Cons: "No check in to Minsk from Paris"
Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"
Pros: "Kind bar"
Cons: "Booked my flight and paid to pick my seats. Did not end up getting the seats I booked. Boarding and departing was extremely slow."
Cons: "Delayed by 3 hours"
Cons: "Missed our connection due to not enough time between connecting flights, Change of plans due to missed connection not anywhere near each other, one hour spent on the The tarmac... No earbuds available, No drink or food service... Worst flight experience ever"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Pros: "Everything is perfect"
Pros: "Service and staff."
Cons: "No entertainment system on a very new A320. Gate G14 and G15 in Minniapolis is always vey contested"
Cons: "Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule."
Pros: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Pros: "Upgrades, staff on and off the plane"
Cons: "The reservation system crash, it happened less than 24 hrs before our return flight to come home, fortunately it was resolved but it was a bit stressful"
Cons: "it took 7hours due to storms"
Pros: "Good movies"
Cons: "Unsmiling, miserable staff. Seats like concrete. Cheap and nasty snacks"
Pros: "As always seats are spacious"
Cons: "They weren't selling food on this flight which is entirely too long to be without a meal"
Cons: "Same shows & movies"
Cons: "Me and my husband traveled with my infant son and thebstaff was very accomodating. They evn allowed us to change seats to ensure my son was not next to another person."
Cons: "Have the pilots come to fly the plane on time"
Pros: "The pilot did a great job navigating around the bad weather and the landing was amazing, I barely felt anything! Thank you to them and the flight attendants!"
Pros: "crew and clean plane"
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Pros: "The size of the plane."
Cons: "Wider seats. More entertainment options other that the Limited Live Television options."
Cons: "Entreteinment. More room in the plain"
Pros: "The flight was on time and things went smoothly for the most part!"
Cons: "The male flight attendant was rude and short when answering questions and providing service!"
Pros: "Crew was fine but you can’t hear anything they are saying over intercom"
Cons: "Plane was late getting to gate then lightning kept luggage from being taken off and put on and on top of continued lightning, plane was 1 hr plus late getting out"
Pros: "Smooth ride"
Pros: "Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job"
Cons: "We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice."
Pros: "Not enough leg room and children sat behind me kicking the seat the whole trip"
Cons: "More leg room"
Cons: "A small meal would’ve been appropriate on this flight considering it was first class. Only thing offered was a cookie"
Pros: "The inflight enternet selection was great, totally enjoyed it. Crew service was good and kept us updated as we approached Charlotte."
Cons: "Gate C19 was hot and didn’t have adequate seating for passengers in the area"
Cons: "Last minute (after partial boarding) they had to switch planes due to a "maintenance issue" which I would think they would have caught earlier."
Pros: "I had a good experience, the flight was on time and it was smooth. The boarding process was good."
Cons: "I know the flight from Miami to La Havana is very short, but I would have liked a glass of wine just to relax during flight."
Cons: "Awesome Customer Service"
Cons: "I will never fly with American again."
Pros: "late boarding - Chaotic at the boarding gate"
Cons: "BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received"
Pros: "Crew was excellent, very polite, very helpful."
Cons: "Entertainment system would not play any movies or music. Eventually they got it working for most passengers, but around 20% including myself still had no service."
Pros: "See above"
Cons: "See above"
Pros: "Lovely Flight. Crew was excellent . Clean plane"
Cons: "I was in such pain by the time I left this flight, the seats were horrible."
Pros: "Trip duration, coordination of the crew"
Cons: "The food. They need to bring back complete meal for the customer. Enough with chips and soda."
Pros: "Arrived on time despite late departure"
Cons: "Bumpy ride in CLT but uncontrollable"
Pros: "Our flight was delayed somewhat by a service door not completely latched. The plan returned to get it closed, then was promptly airborne. After the delays, the flight actually made it to our destination by our scheduled arrival time."
Pros: "We did get a beverage and snack."
Cons: "Flight attendants don't even acknowledge the passenger s existence. They talk to each other and ignore the passengers."
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "The cost for the internet was great"
Cons: "Hmm can’t think of anything at this time"
Pros: "Service was one of the best I have received for an airline."
Pros: "AA flight was relaxed and smooth, crew was respectful and warm can’t think"
Cons: "Can’t think of anything I didn’t like"
Pros: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Cons: "See above."
Cons: "24 hr trip. Morning business meeting- How did my bag not make my flight? I would have carried it on, if I didn’t trust AA to provide excellent service. This is now impacting my business."
Pros: "Crew was friendly, seats were comfortable."
Cons: "Didn't receive any snacks for the flight Had to pay for any use of wifi. Entertainment used to be provided along with trip."
Pros: "Great flight & got in early"
Pros: "Service in coach was nice and attentive."
Pros: "Boarding was prompt, flight attendants polite and accommodating."
Cons: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."
Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."
Pros: "Great flight, on time, seat upgrade"
Cons: "Stop serving early"
Pros: "Premium space"
Pros: "Ecerything from the boarding to the seating assignment"
Cons: "Just have to be organize as they do the boarding process"
Pros: "Good pilot communications. On time departure and arrival."
Cons: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."
Pros: "The smooth flight."
Pros: "Quick boarding, no shuttle! Pilot very informative"
Cons: "We were never asked for beverage service.Also when arriving and exiting to retrieve our bags when congested with baggage no room to stand and wheelchairs all at once trying to exit up ramp.Very unorganized and chaotic."
Cons: "Flight attendant rude. No smile, only saw them once"
Cons: "Flight was delayed due to a "computer problem" that was subsequently deemed to be eligible for a paperwork fix."
Cons: "Everything was perfect"
Pros: "Good schedule"
Cons: "the commuter terminal in Dulles is miserable and chaotic, but not really United's fault"
Pros: "the crew was great! boarding was a breeze - not a single flaw!"
Cons: "Honestly, one of the best flight experiences ever."
Pros: "Uncomfortable worn seat. Too small."
Cons: "Plane smelled."
Cons: "Air conditioning was not working. Very hot on plan. Light switch above my seat was broken. Luggage crew cracked off one of the “feet” on my luggage. Overall terrible service and flight."
Cons: "The pilot to be on time"
Pros: "Great crew!"
Cons: "Everything was pleasant."
Pros: "FA did his best"
Cons: "Flight not cancelled"
Cons: "cramped seats made for an uncomfortable flight."
Cons: "People that were on the plane should throw away their garbage and stop being slobs"
Cons: "Ground crew and in Jamaica was horrible. They asked me if I have flew United before when I asked her a question."
Pros: "The flight attendants were very courteous."
Cons: "Seats are way too close together. I am 6’ tall and if I wasn’t sitting with my rear pressed against the back of the seat, my knees were jammed into the seat in front of me. Zero elbow room. I’m fairly skinny and still thank god I had the aisle seat because with arms at my sides, my shoulders touched the small woman next to me and stuck into the aisle so that when the drink cart came by I had to physically lean toward the windows to get out of the way. No entertainment unless paid for, which is fine, except that the flight attendant and the announcements both stated that at least a movie was included. Outdated jet. No where to charge anything. Couldn’t work on my computer because to type, my elbow took up most of the other persons seat."
Pros: "I cant say nothing but can say everything was good"
Cons: "I cant say nothing but can say everything was good"
Pros: "The crew was awesome"
Cons: "3 row seats such a tight squeeze"
Pros: "Not a whole lot, the flight and comfort were fine. The flight attendants were great."
Cons: "There was NO entertainment on board unless you paid $7.99, including watching the progress of the flight from Montego Bay, Jamaica to Newark."
Pros: "Made up all delays in the air"
Cons: "My united app didnt find my flight;"
Cons: "I don’t like that you have to purchase WiFi and movies. My first flight was with JetBlue and they provide those things for free. I do not understand why United doesn’t do the same. Overall I was disappointed for the amount of money I spent on the flight and being told I’d have to purchase movies and WiFi"
Pros: "Plane was delayed 87 minutes because the plane had maintenance issues that the air and did not organize and plan better. For their error, I missed my client and got fired."
Cons: "The airline not getting me on the Dayton-Newark then Newark-Rochester flight so I could get to my destination on time. The agent at the airport was not helping or listening. Now I miss my client loss a lot of money for the day and I got fired."
Pros: "Again, boarding was very quick and the flight did not take as long as anticipated."
Cons: "There was a leak from the overhead panel directly ahead of me. I had planned to do some reading on the flight, but after noticing the water was splashing on my paperwork I opted not to."
Pros: "Complimentary drinks"
Cons: "Boarding was long"
Pros: "The crew was cool very nice and helpful"
Cons: "Too cramped and took forever to board"
Pros: "same as above"
Cons: "same as above"
Pros: "The fact that the flight was untime and the staff courtious"
Pros: "Smooth flight. Great landing."
Pros: "Crew was great"
Cons: "2 hour delay"
Cons: "See above."
Pros: "That i made it home"
Cons: "This flight is always late. And the original arrival time is late to start with."
Cons: "After a three hour layover we were all set to board our jet when we were told that there were issues and would be delayed. After 2 hours they boarded us on an old propeller plane that was loud and uncomfortable. A man was forced to move from his seat in the front of the plane to the back because of weight balancing problems."
Cons: "Departure was delayed. No explanation. The boarding area is crowded and confusing. The plane's bins were too small for roller boards so passengers had to carry bags outdoors in snow and terrible wind, to get them loaded. The Newark airport where the plane landed was miserable! Departure from Newark was worse than landing if that could be possible! Awful!"
Cons: "Boarding by zones causes passengers to have to stand longer while waiting to board, inconveniences them by having passengers seated in window and middle seats often arrive after the passenger in the aisle seat, and slows down the entire process because passengers settling into the front part of the plane frequently board and stow luggage while those seated in the back queue up behind them. Compared to boarding by row, the entire process is now one lengthy mess."
Cons: "My flight was delayed by a hour and a half. They originally advised us that the delay was due to cleaning the inside of the airplane for the next passengers then they said they were fueling the plane then finally admitted there were maintenance issues with the plane. The delay cause most people to miss there connecting flights and have to stay the night since it being late evening. Inconvenience to customer"
Pros: "Seating felt like cheap european carriers. Limited seat pockets as they try to improve legroom. Didnt let seats come back too far. so design of the cheap seating actually worked as i was not pinned in seat when jerk in frong of me put seat back."
Cons: "Aisle Narrow. People at checkin were grumpy...telling us to get back ...."
Cons: "Loaded us all on the plane stowed our luggage all belted in they then announced a few minutes later to get off the plane because the pilot was still in Burlington Vermont and take luggage with us, including red tag luggage. Never should have loaded us when pilot not yet arrived. Plenty of irate customers."
Pros: "The staff were good."
Cons: "I didn't like how we left more than two hours late. United always pulls this kind of thing. The flight was overbooked, so we weren't going anywhere until people volunteered to take later flights. To allow enough time for someone to volunteer, aircraft maintenance was 'required', a scenario I have seen on a few other United flights. Honestly, I will never fly United again and am cancelling my future flights in favor of taking the train instead. It takes eight hours instead of a theoretical 1.5 hours, but at least it is reliable and not much worse than the ACTUAL time it takes to fly United. Worst airline ever. Barf."
Cons: "Not even beverage service. Water only"
Pros: "I liked that the crew tried their best to make sure that everyone was happy. Key word was tried"
Cons: "Everything almost we was delayed by almost 3 hours. Crew members kept giving us false hope for no reason"
Cons: "They kept pushing back take-off, pretending we were going to board, and then rambled into the microphone so no one could hear what they said."
Pros: "In air television .. Seats were comfortable. Arrived earlier than expected"
Cons: "Enjoyed the entire flight."
Pros: "I was so happy to find a cheap one way flight at the last minute. Was able to get my son home for the weekend. Otherwise he would hace had to stay in Chicago for the night. Super easy and efficient."
Pros: "The flight arrived 20 mins early."
Cons: "Had to wait too long to pick up luggage at baggage claim."
Cons: "Did not offer much food or entertainment options that were free. Flight was also delayed a hour and 45 mins."
Cons: "4 hour delay out of DC"
Pros: "The flight was good the pilots made up the delayed time and the flight was fairly smooth"
Cons: "Paying for checked baggage It's impossible to go on vacation with only a carry on bag"
Pros: "It was fine for the most part. No frills, quick flight."
Cons: "With a tight connection, they should really at least sell snack boxes on these quick flights. By the time we arrived in ROC, all the restaurants were closed. Hungry humans."
Pros: "The staff were very professional yet friendly"
Cons: "boarding needs to be more organized.... the group numbers was a no go. food choices sucked"
Pros: "The pilots and flight attendants were excellence..."
Cons: "The boarding procedures are too long and unorganized."
Pros: "The flight was short once we finally got in the air."
Cons: "Waited forever for plane to arrive. Waited for repairs. Once boarded, waited for more repairs. Supposed to leave at 12:30pm; left at 4:30pm."
Pros: "On time Fast Snoith"
Cons: "Seat was hell Boarding !!!!! The terminal was hot old confusing Even if local think about the wonderful new bus terminals that are being built Tech could go s long way Use apos to highlight boarding ligistics Location and direction sids Etc etc etc Dulles gets an F here"
Pros: "The flight was delayed 5 hours and the staff made fun of the passengers and you have to pay for seats, suitcases and hand luggage apart from the price you pay with the package almost 200 dollars more"
Pros: "Overall flight was good however seats could have a little more comfort"
Cons: "Seats and the fact I was flying alone and got put in the middle of two people that were flying together and the room between us was cramped I felt like I was smooshed in the center the whole time"
Pros: "Nothing, absolutely nothing, due to the problems below & others you're not providing me space below to list. CALL ME PLEASE 760-591-4748.Maybe you can help....I need info from you on my booking for the Visa investigation"
Cons: "1)Honoring their quoted prices & not charging me for flights I didn't book.Visa now has to investigate, a 30 day process. Frontier won't deal w/it !! 2)My bag didn't arrive when I returned (I dealt w/this diligently due to a canceled flight),then refused to have it brought to my house. There's more"
Pros: "Liked the price"
Cons: "Choice of seating if available."
Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"
Cons: "The flight was first delayed from 10:40 pm to 11:20 pm. After boarding to leave by 11:20, the pilot announces they have a problem with a seat belt in the cockpit. This leaves us grounded till 1:00 am. The crew didn't lower the lights in the cabin so people could sleep, and this was due to "policy". If I can avoid it, I will never fly with Frontier again. What a disaster of an airline."
Cons: "Baggage fees higher than expected and seats don’t recline"
Cons: "The flight was delayed an hour and the website would never work on my phone to check in and pay for our baggage."
Cons: "Paying for water"
Cons: "Bags cost extra. The website said I reserved them but it didn't go through so at the airport I was charged $20 more. Water and coffee isn't even free! Such a rip off."
Pros: "The trip was excellent, the flight boarded and took off on time, and we arrived early! Great flight"
Cons: "The seats are not angled to fit the figure of a person. The back of the seat leans back and the head of the seat is perfectly straight up. It meets at a point where that does not line up with the persons body height depending on the person. If you just leave it at one angle of give it the potential to lean back just enough, People will be that much more comfortable. I wasn't the only person who mentioned this on my flight, in fact I spoke with 3 people and overheard others complaints as well. One angle or at least a centimeter of space to lean back...I don't think it will mess with people behind them since there's no tv or entertainment and I think it will continue to bring more people into frontier."
Pros: "Plane departed on time, boarded quickly, and arrived head of schedule."
Cons: "Uncomfortable seats but not torture devices like some have suggested. just uncomfortable to sleep in, but I sleep horribly on most flights anyway."
Pros: "Wish seats reclined. Didn't know you had to pay for drinks. Other than that it was fine."
Pros: "It was inexpensive."
Cons: "I did not know that I was going to be charged to take even a carry-on on the flight. That added $70 to my total. Had I known that I would have gone with a more comfortable airline for less that included a carry-on."
Pros: "Flight was fine. Charging for a carry on was unacceptable"
Cons: "Brought a carry on and a personal item with me from CLE. On the way back they said I couldn't take the carry on with me unless I paid $45. Total ripoff!!"
Pros: "We got from point a to point b. 1 included personal item was perfect for my quick trip."
Cons: "1 hour delay on a 3 hour lay over. I did not have space or accommodations to be able to work comfortably on my laptop. Tray tables were entirely too small. No ability to recline seats on 10 day old plane. No plugs on plane."
Pros: "Was booked for the wrong date, and when arrived even though there was a flight at that time, there was no agents and the self check in kiosks were off, no one to answer questions."
Cons: "Wasn't able to find out."
Pros: "The flight was delayed, but the pilot still got us back to Atlanta on time."
Cons: "There were no TVs, free snacks, or free drinks. We're as with other airlines, any trip over 250 miles in the air you get all of those items listed."
Cons: "It was fine. It's low cost and the other passengers were loud"
Pros: "The boarding experience is terrible. The PA system and boarding announcements are poor, can barely be heard. On the video screen that lists the flight and (revised to an hour later) departure time, list the boarding zone(s) currently loading. It's a free-for-all among the passengers in the lobby jockeying for position to load."
Pros: "I like averything about timing and been punctual."
Cons: "You have to pay for everything! The seats are uncomfortable. They should have at least free WiFi, so you feel the pain of the seats!"
Cons: "I will NEVER fly frontier again! Besides the unexpected high extra fees the day of travel totalling about $100, my seat being reassigned without any explanation or apology and no entertainment being available, the horrible customer service on board was insurmountable. The flight attendants disrespected several passengers directly and complained about several passengers in a degrading manner to one another, a conversations that i could hear from my seat in thhe 1st row of the cabin. When one passenger had too much luggage on board one flight attendant said to him "the world is not all about you". They complained about a passenger who answered them "yes" instead of "yes please". When giving the safety instruction demonstration one flight attendant made an uncomfortable comment/joke about how a "fat person" had been wearing the life jacket before her. At one point in the flight an elderly man used the resrroom and when he returned to his seat two flight attendants made complaints about the smell and made a spectacle of using several different air fresheners while laughing and complaining about the situation. I could continue to go on with the disgraceful behavior i saw. I am so glad that i did not have to interact with them directly myself. I have never seen such unprofessional and abusive behavior by flight attendants. I am very disapppinted with the experience and will never fly with Frontier again."
Cons: "7 hr. In-announced delay"
Pros: "The help desk was very helpful in helping me get the next flight."
Cons: "boarding was slow,. Desk attendants seemed to have to many things to do at once. They could not help effectively. We were delayed in take off. Gate was changed. I did not hear the announcement due to a hearing defect. Sound for announcements cannot be heard well in several places of airport.even at the gate area where i was. In landing we were delayed 45+ min. due to other planes needing repair. It made other fplks late to plans made."
Cons: "Never flying this airline again. They Cancelled my flight without telling, I had to call to ask why."
Cons: "Paying for a seat"
Cons: "We boarded an hour late on the return trip. We were never informed that there was going to be a delay,"
Cons: "When we were in the air, the plane faced some problems and we had to turn back to origin terminal. Then we had to wait 3 hours so they can tell us they replace it with another plane. After that they were missing one crew member and we had to wait another one hour for her to arrive."
Pros: "I was impressed with how smooth the takeoff and landing were in addition to the kindness of the crew."
Cons: "The hidden charges and random fees got me sweating as they piled up, but nothing too terrible that it actually made flying Frontier more expensive than other airlines."
Cons: "The pilot seemed inexperienced . Felt like on the job training during the decent and landing in OC"
Pros: "Flight attendants were polite. The flight was smooth and relaxing."
Cons: "The seats were not the most comfortable so toward the end of the flight my lower back and legs were becoming stiff."
Cons: "We were on the pane for 30 min past take off time when two passengers complained about their seats. It was a full flight and me and my girlfriend were the last to check in (despite being at the ghate 2hr early) so we got kicked off the flight with 2 open seats. There was no manager to meet us at the ghate, though we were told there would be. Once we got back to the ghate they said a manger would be at the baggage claim office (10 min of walking away) and told us to go there. No manager here either. We had the employee here flag down a manager. At this point we were told we would get 3x the cost of the flight to book a new flight and our bag back. The only flights we could get didnt land in time for my cousins rehearsal dinner. After adding the costs of adding up all the money we had to spend to get to denver, the trip cost 600$ more after they paid us back. They assured us that this was breaking even. Oh, and our bag? Went to denver without us after we were told it was already taken off the plane. Never, never, never fly this airline."
Pros: "The boarding was good and the crew was supper nice."
Cons: "You have to pay for everything on your flight. Bags were more then normal pricing. Seats you had to pay for were very uncomfortable!"
Pros: "I liked that I received a text from Frontier at 430am letting me know about the first delay. Unfortunately not everyone was as lucky as me. I liked how polite the crew was. I liked how they provided me with a $100 voucher to make up for my delayed flight and allowed me to use it to pay for my carry on bag and seat on my return flight."
Cons: "The flight was scheduled to take off at 8:00 but was delayed over 8 hours until 4:30pm. It was then delayed again and ended up take off at around 530pm. Then upon landing we were told there was no gate available and we ended up sitting on the runway about 20 minutes. So I got off the plan about 10 hours after I was scheduled to get off the plane. I also didn't like that you had to pay for everything: checked bags, carry on bags, snacks, soda. I mean I thought we would at least get one free cup of soda."
Pros: "The crew was helpful when I didn't feel well. Helped with a plan if I needed one."
Cons: "There was nothing to not like. I think a small beverage should still be free but all in all I would use this group again."
Pros: "Price was terrific"
Cons: "Ordered sodas from in-flight service and then was charged for them! They should let you know that coffee, soda, juice, etc are not free as they are on other airlines."
Pros: "On time"
Pros: "appreciated not having to pay extra to carry on my bag"
Pros: "Affordable round trip fare"
Cons: "Fees for carry-on and seat reservation."
Cons: "This flight was no longer a deal after I paid an additional $80 at check-in to bring a carry-on bag with me. They don't tell you about that when you book... Will def be flying Alaska or Southwest next time."
Cons: "No reclining seat Charge for carry on No entertainment food very limited and overpriced"
Pros: "Boarding was good."
Cons: "Seats were very uncomfortable. Frontier jabbed with additional fees at every opportunity, including charging us for our carry-on luggage, which I had never seen on any other carrier. Also charged for any beverage or snack -- unheard of!"
Pros: "Early Arrival"
Cons: "Paying for a seat"
Pros: "The lower fare"
Cons: "Everything else. Felt like we were being punished for paying less. It was s surprise e we had to pay for our carry on. Lack of comfort was the worst part."
Pros: "The crew was fantastic. They were funny, polite, and very professional. The boarding process was very smooth and quick."
Cons: "The seats are awful as they no longer recline and have very little padding making the trip seem exponentially longer than it actually is. Carry on prices are absurdly expensive ($45) at the airport for one little duffle bag that was barely too big to fit under the seat. Food and entertainment are no longer provided on short routes so you better bring something to do!"
Cons: "They delayed this flight until 945, published it on the screen at the gate, we left to grab a drink, upon coming back to the gate at 9:20, the plane was GONE! Frontier is the worst consumer experience in any travel category I have ever had."
Pros: "Staff were nice"
Cons: "Paid $85 for my 2 pieces of luggage - what a trap!"
Cons: "Took forever to get luggage off plane, then, my luggage wasn't there. They told me it didn't make it and they'd deliver. 20 min later, after I already waited an hour and a half since getting off the plane and had left she calls me and says its here and she'd be waiting on curb with my bag. She wasn't and when I got there she looked at me she had never seen me before. They've got complete morons working for them. Also in the luggage office they leave people's bags unattended so someone could easily steal. Wouldn't trust them with my stuff ever again."
Airlines flying from Montego Bay to Rochester have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Montego Bay to Rochester
Masks required on board, masks provided on flights from Montego Bay to Rochester
Social distancing seating
Middle seats unavailable to book on flights from Montego Bay to Rochester
Testing for antibodies, testing for symptoms for flights from Montego Bay to Rochester
Waiving of change fees. Search flexible flights from Montego Bay to Rochester