MRY - ISP
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Top airline flying Monterey Regional to Islip Long Island
Scores according to KAYAK customer reviews
Cons: "This was the most uncomfortable flight of my life. We were packed in like sardines during COVID. This was the least amount of legroom I've ever had on a flight."
Cons: "A movie player"
Pros: "A wonderful crew!"
Cons: "Less turbulence on take-off; but I don't really think you can control such things!"
Pros: "Cabin kept dark for majority of flight, good for sleep."
Cons: "More Main Cabin Extra searing. Besides bulkhead and exit rows, no Main Cabin Extra seating. No power outlets (again) for mobile phones. It’s just unacceptable this day and age with the use of handhelds for in-flight entertainment."
Cons: "Nice crew. Nice flight. Wish there was a bit more legroom"
Pros: "Fast Flights were a major plus!"
Cons: "Crew could’ve been more enthusiastic"
Cons: "The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me."
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Cons: "plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this."
Cons: "Very old airplane used for this route. Upgraded to business but seats and pods are old fashioned, uncomfortable. Newer pods and planes used in other routes make the entire trip more comfortable. The video system didn’t work properly, hard to figure out what to watch."
Pros: "I like the fact that I made it to Raleigh on time to make my connection"
Cons: "the fee should be more clearly explained for example many times you offer flights that have two connections or more to get a seat assignment on each connection you are required to pay unless you want to wait until the last minute also with this ticket you have to board last on the plane when you board last on the plane chances are there will be no place for your carry-on bags so I don't understand why this type of fair you promote because it's useless"
Cons: "The flight attendant dint even offer me water and just passed by me."
Cons: "They did not honor my isle seat request, no inflight entertainment at all in my seat and lost my luggage! This is unacceptable!"
Pros: "On time and the staff was great"
Cons: "Delayed more than once missed connecting flight and didn’t put me up in a hotel for the night"
Cons: "Un necessary delays from start to baggage pickup"
Pros: "Everything went smoothly. Standard flight and good landing. On time."
Cons: "Need more space in coach."
Pros: "very nice crew"
Cons: "small jetcraft"
Pros: "The actual flight itself was fine and the inflight entertainment provided good entertainment."
Cons: "From the begining the trip was plagued by delays. I was supposed to leave Monterey at 0600, we didnt leave until 0630. Then my Phoenix flight was delayed by two hours that caused me to shift flights in Charlotte because i would miss my connection. Lastly, they had to change a break on the plane leaving Charlotte so instead of getting home at 7 like i was supposed to, i got into Norfolk at 1139 pm."
Cons: "Boarding is always awkward on any airline. If you boarded back to front and deplaned front to back, time and aggravation would be reduced."
Cons: "The only problem that I had with my flight is that my luggage did not arrive on the same flight. Possibly due to my connecting flight from DCA to JFK. Both American Airlines and British Airways reassured me that it would be at Gatwick Airport when I arrived. Unfortunately, it did not. It took approximately four days to get my luggage. This was definitely a lessons learned."
Pros: "Pleasantly surprised by AA. I would definitely fly AA again"
Pros: "The Monterrey airport is very comfortable and fast. The trip was pleasant. The staff very attentive."
Cons: "On this trip I wanted to see snow and I did not see it."
Cons: "Late leaving Monterey. Other than that, fine trip"
Cons: "The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service."
Pros: "Boarding and flight was on time."
Pros: "Flight was on time."
Cons: "Awful, dirty, tiny plane with no amenities."
Pros: "Crew made the best of a bad situation: originally planned plane with sold-out seats replaced by a smaller one -- BAD! Extra kudos for crew for creative swapping to move me to an emergency row seat when I discovered that my **extra-charge** aisle seat was damaged and unusable. Food & beverage service -- adequate, timely (though some nutrition concerns.) Good, current entertainment selections."
Cons: "The obvious -- the switch to a smaller plane, causing some passengers great distress; not realizing that a sold seat was damaged; selling me that damaged seat, and at a premium. Food nutrition -- tasty, but carb-heavy, fatty and salty. Bathrooms -- became rather smelly and unkempt toward last 1/4th of 9+ hour flight."
Pros: "Pleasant crew and flight was comfortable"
Cons: "Plane was a half hour late and had to run to catch our connecting flight"
Pros: "American Airlines are getting worse and worse with each trip."
Cons: "Left over 2 hrs late. First excuse was that they had to fix a seat cushion!!! Then news of technical problems were kept vague. Eventually we were out on a different plane. Apologies and the like were nothing more than minimum necessary politeness."
Pros: "Very smooth trip from beginning to end."
Pros: "Smooth flight with no issues at all"
Pros: "I cannot comment because the total journey was without food."
Cons: "The crew is so rude that I was asked to remove the meat and eat the remaining. Is there no value for Veg eaters in American Airlines."
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Pros: "Left an hour late, but it was the airport's fault, not the airline's. Arrived very close to the original arrival time."
Cons: "I'm a bit confused by the airline's identity crisis. It was an Avianca flight, not an American Airlines flight."
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Cons: "Because it was a day later!!!"
Pros: "We were able to get to Denver"
Cons: "Jammed in like sardines, rude flight staff, extremely hot aircraft for November"
Pros: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Cons: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."
Pros: "Cabin crew (one person) was courteous and professional, but definitely in charge."
Cons: "AA has the same shuttle problem at DCA."
Pros: "Good service, good snacks/lunch"
Cons: "Really old plane,9 hour flight should be something newer and nicer"
Cons: "The flight crew was very rude"
Pros: "I liked that the pilots didn't have any trouble with flight"
Cons: "I didn't like how there was wifi available, but it wouldn't work"
Pros: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Pros: "Food was great and the service!!"
Pros: "Boarding was pleasant, flight attendant was very nice. Served several snacks and choice of drinks."
Cons: "no entertainment"
Pros: "The aircraft was new, clean and had a nice in seat entertainment system."
Cons: "The boarding process is total chaos, self organizing by groups is not as efficient as some airlines. Flight departed over 45 minutes late and arrived late, no concern for any passengers who might be missing close connections."
Pros: "Updated A319 on the route."
Pros: "Nothing at all."
Cons: "Sat for 45 minutes on the runway in 100- degree heat. Death."