Cons: "Flight was over an hour late. We had to get off the plan because of a fuel problems."
Cons: "I was able to connect to internet and watch movie Thank you"
Pros: "The entertainment was great. I wish WiFi would have worked."
Cons: "We had to cancel because of the hurricane, already switched the flight. You need to update that in your system faster"
Pros: "New plane. Much quieter and nicer. Also got aisle seat in emergency row, so had plenty of room."
Cons: "I still think the charge of $8 for internet is just too high. Although I enjoyed watching football game, I would rather listen to Apple Music subscription. But I’m not paying $8 for this pleasure for 2 hours. How about reducing the price to $2 or something else that is less."
Pros: "The ability to sit next to my person."
Cons: "Soccer team of over 20 kids who were allowed to act their age. Also, your pretzel bags are hard to open. Southwest flight attendants were awesome."
Pros: "The shortness of the trip and the flight attendants were very friendly."
Cons: "It was packed full of people, the plane was old, and the seats were uncomfortable."
Pros: "Danielle, the lead flight attendant was exceptional. She was knowledgable, professional and added a bit of humor to her announcements. It made the flight an excellent experience rather than an average flight!"
Pros: "The flight was 4 hours but u could barely tell being loaded up on snacks and drinks. The bathroom was tolerable"
Pros: "I love flying Southwest! It is always a quick and easy boarding process. The flight attendants are always nice and attentive. Overall, my favorite airline!"
Cons: "This has nothing to do with the airline itself, the flight was just a bit bumpy due to turbulence."
Crew was inconsistent in instructions in advising passengers about seat backs during take off. Perfunctory announcements except from cabin.
The experience with Breeze was really great. The app makes managing flights easy. You can check in on there 24 hours in advance, and your boarding pass is there, too. The flight crew and the staff at both our airports were wonderful. Snacks and drinks were reasonably priced. The seats were very comfortable, they even had adjustable headrests on every seat. The only downside is not having entertainment or Wi-Fi available onboard.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.
Pros: "The crew was very nice."
Cons: "Frontier has actually become less comfortable than Spirit. And your bag charges are outrageous."
Pros: "The cheap price of the flight."
Cons: "The flight attendant took my bag out of the overhead compartment and made me check it. It was the same bag I used flying to Florida and did not have any issues with it. She insisted it was too big. I told her it obviously fit just fine because she took it out easily and that it was regulation size and weight. I was not happy at all. I paid to sit up front and get on first to put my bag in the overhead compartment for a reason! I’ve used this bag several times with no issues. I spent an extra 35 minutes trying to get my bag and leave the airport that I didn’t have to spare. She had no regard for incredible inconvenience it caused me."
Pros: "I like the convenient flight from Islip to RSW."
Cons: "Every bag is an additional charge, most every choice of seat costs more. There are no TVs, minimal snacks and beverages have to all be purchased. Snack tables are super tiny, seats do not recline."
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"
Pros: "I survived!"
Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."
Cons: "At least let the people with no baggage go 1st"
Cons: "Offering WiFi would make the cramped and uncomfortable seats a little less unbearable."
Pros: "Everything was excellent. One of the best flying experiences that we've had as a family.we flew in with AA and the difference was clearly evident. Excellent flight crew and customer service"
Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"
Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."
Pros: "Off boarding was fine"
Cons: "So, Fort Lauderdale doesn’t have much Frontier service, so the desk is only manned about 90 minutes prior to boarding. No signs or indication of this means a lot of angry travelers standing inline for unknown amount of time. I’m sure the desk staff love everyone yelling at them. Dumb business model."