Pros: "Crew was great and made boarding easy!"
Cons: "Couldn't have been better."
Cons: "Wifi would be nice on the smaller flights"
Cons: "Horrible 4 hour delays and no ETA on take off time."
Pros: "I finally got home. An 4-5 hours flight ended 12 hours later."
Cons: "United Airlines sucks. If you can avoid United Airlines you should. They might seem like a better price but what they don’t tell you is they are going to burn your time and waste your money. - They are not accountability for delays or non - delivery of service. Their customer service mantra"
Pros: "crew good, seats good"
Cons: "The delay was over 2- 1/2 hours on the run way to honolulu.."
Cons: "Baggage took a long time to come out. Meanwhile they had the buzzer going non-stop to announce the bags for the entire time from when we got there until they started the belt. It’s around -10 degrees outside so the guys getting our bags are saints and the delay is to be expected, but the buzzer..."
Pros: "From checkin to landing, it was a good and comfortable flight."
Cons: "No problems."
Cons: "Flight attendants didn’t care about service!!"
Pros: "United got me from Dulles t o Zurich. The boarding, flight, and food was as expected."
Cons: "Not being able to select my seat in advance of the day before the flight is not ideal."
Cons: "Flight delayed in Chicago with no one at gate ro provide any information on when flight would actually leave. Plane was scheduled to leave at 8:40pm and finally left at 12:43 am. Will never fly United through Chicago again."
Pros: "I enjoyed the elbow room from lack of passengers. This was less than an hour long. Everyone was nice onboard this flight."
Cons: "No free internet and flight was to short for food to be served."
Cons: "Late and confusion, slow boarding, plane not smooth."
Cons: "Web have to pay extra for acces internet, and they give you a little bag of mix of peanuts and little cup of coke, think in travels to more than 3 hours its not enough"
Pros: "perfect timing, nice plane"
Cons: "Restroom not clean"
Pros: "Food and entertainment was good..."
Cons: "Baggage delayed for three days... had a terrible unnecessary painful stay at delhi,india.. claimed for compensation since July 19th, still on pending..."
Pros: "Business clas worth the money for this long trip"
Cons: "all was okay"
Pros: "I had a very nice flight from Denver to Newark today . Very nice and Thank you !"
Pros: "In general crew is awsome, the things I didn't like are from the airlines administration."
Cons: "First of all I have to pay for my first bag even If it's an international flight?!?! It was a one and a half hour flight just to cross the border, the ticket cost over $300 and still I get charged for my first suitcase... Second of all, SINCE WHEN PEOPLE HAVE TO PAY TAXES JUST TO BRING THEIR BABY IN THE LAP?!?! C'mon!!!! And the worst, you don't let people now about this so at least we can pay it in advanced since we don't have a choice, but it is anoying that someone leave USA without paying extra just to bring your baby with you and then flying in the same aerline you are not aware you have to pay for him without notice and been inform in advanced. Third and last ... I NEVER GOT MY BOARDING PASS TO PRINT AT HOME by email, either any information or update about my flight...."
Pros: "Comfortable all the way."
Pros: "The flight was delay by 2.5 hrs"
Cons: "Delay by 2.5 hts"
Cons: "Air Canada flight from Ontario to SFO was operated by United. Our flight was delayed by 2 hours and we ended up missing our connection. The customer service on the phone from both Air Canada and United would not take responsibility and continued to advise to call the other company to reschedule the flight. Not only did we miss our connection but our checked bag was rerouted onto another flight with no formal notification."
Cons: "I had to be switched to a different airline, arriving 3 hours after I was supposed to I was late to my grandmother's funeral and had the most difficult time even arranging this, as the rep rebooking was adamant about me getting on the next United flight 12 hours later Then, my $310 luggage failed to arrive and I had no clothes to wear to my grandmother's wake. When it did arrive, my suitcase was broken. I tried filing a claim with United and they dismissed it and stated that they were not responsible - a recurring theme from this entire experience"
Pros: "a little bit more foot-room than my previous flight on a different airline."
Cons: "no food or entertainment"
Pros: "Everything was great. Service. Attention. Cleanliness. Quick flight"
Pros: "friendly staff"
Cons: "seat in last row of plane. no outlet under my seat for charging. listened to flight attendants conversation the whole time. in flight entertainment system was not working on whole plane and could use the in-app entertainment either since it was assuming we had a working infotainment system. seat would not recline"
Pros: "Our flight attendant on 4789 was exceptional. She was funny entertaining. Nice lady"
Cons: "My flight out of traverse city was cancelled but I rebooked on a different airlines through united to be able to get to my destination in time for an event that day. It was a long process but I made it and really appreciated all the work the agent on the phone did for me. When I arrived at the airport they had my resvervation but no ticket... luckily we worked it out"
Cons: "That was the worst travel experience of my life. All flights were delayed, customer service was rude, made me sleep on the floor in the airport, recieved no compensation. A 6 hour flight took 36 hours"
Pros: "Everything went by smoothly, no problems"
Pros: "Thank you for a job well done!"
Pros: "Very good ,service from.service desk and people on the plane veri nice ."
Pros: "the flight was very pleasant thank you very much"
Pros: "Good in-flight entertainment using the app. Decent staff overall."
Cons: "On our booking through Kayak, this was only listedas an Air canada flight, however, when I couldn't check in online and phoned Air canada (which took 30min), they said it was operated by United and had to check in on united.com. Why was there. o mention of this?? It took me phoning to find out what airline I was flying with! Also, a United staff person told us we didn't need to touch our bags in calgary en route tonour final Saskatoon destination, which was wrong."
Pros: "Like the treatment,very gentil personal and the attention whit the passengers,like the way to precede my boarding pass, luggage,i like that way to explain process of emergency situation does tips save life's iam happy Great very satisfied services."
Cons: "No coments"
Pros: "Great experience on time"
Cons: "Seats very uncomfortable for bigger guys and no source of entertainment"
Cons: "there weren't any movie options. the crew put on three or four movies that started and ended at their own designated time."
Cons: "Will absolutely pay extra to never fly United ever again"
Pros: "Service during flight"
Pros: "The Inited Club"
Cons: "Flight never took off due to engine problems, That is understandable. What was not fun was the "every man for himself" trying to get to an agent to get alternate flights out. If you were sitting at the back the of the plane you obviously we're at the back of a long line and had no good options by the time you got to someone"
Pros: "did not crash"
Cons: "It appeared that flight was not ever scheduled to go to Providence, The plane was too large to land in Providence. United probably sold too many tickets. Arrived at 130 a.m. next day -- not 9 p.m. lie I was supposed to arrive. United offered a $100 e-ticket gift. I do not fly very often. Could use $100 cash or free flight to Providence -- not Boston"
Cons: "My flight was delayed for more than 3 hours. The plane had technical difficulties... But the delay was sooo long."
Cons: "The movie I was watching ended 20mins before the end.."
Pros: "The crew was awesome!"
Cons: "Everything went very smoothly. No real complaints"
Pros: "Everything was excellent, but the best was that the flight time was shorter than expected....coming abd going."
Pros: "Great service. Free Internet and movi9"
Cons: "Seat next to the restroom"
Cons: "The crew did not seem to enjoy their jobs and can the seats get any more uncomfortable? It really is okay to put some padding in the seat cushions. Is it really necessary to charge for the movies?"
Pros: "Salir a tiempo"
Cons: "Como tratan los equipajes en el aeropuerto de Houston"