Daily cleaning, installation of cabin HEPA filters on flights from Monterrey to Minnesota
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 10m
The cheapest ticket to Minnesota from Monterrey found in the last 72 hours was $161 one-way, and $286 round-trip. The most popular route is from Monterrey to Minneapolis, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $161.
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Scores according to KAYAK customer reviews
Cons: "The puntuality"
Pros: "Missed it"
Cons: "Give back money"
Pros: "That it was not to crowded"
Cons: "That their was not much communication when it looked as our flight was not leaving on time"
Pros: "Crew was great"
Cons: "More leg room"
Pros: "on time"
Cons: "AC on boarding!"
Cons: "Not every flight has internet access"
Cons: "Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable"
Pros: "Excellent flight. Aeromexico is great"
Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"
Cons: "Entertainment system stopped working 1/3 of the way into the 4 hr flight. Gate personnel at LAX were not ready for our arrival and it took an exceedingly long time to deplane. Initial beverage service was slow - didn't begin until 30-40 minutes after take off"
Pros: "The crew was amazing"
Cons: "Not charge for the extra bag"
Cons: "We arrived to the airport over two hours before our departure time. We waited in line for over an hour to check our bags and get our boarding passes. When we checked our bags, we were told to hurry as our flight was boarding. We rushed through the airport to get in line to board the plane. When we got to the line to board the plane, we waited another hour before we were told to get on a bus to take us to our plane. Our plan left 45 minutes later than expected, but the airport never communicated any details about a delay. We rushed to wait in line instead of having time to get things at the airport or sit."
Cons: "I did not like that I was assigned a seat at the back bulkhead when there were several empty seats available)"
Cons: "2.5 HOURS DELAYED"
Pros: "Aeroméxico has the best in flight service aboard of any airline today!"
Pros: "vuelo sin demoras"
Pros: "No puedo creer que estuviéramos 15 minutos esperando al personal de tierra para que. Nos abrieran la puerta . No es la primera vez que me ocurre ."
Pros: "Brand new plane"
Cons: "Flight was delayed"
Cons: "Did not let me check in so I missed my flight. Last time I will ever pay for an Alaska airline flight."
Pros: "Soft flight"
Cons: "Little bit of turbulence for wheather conditions"
Cons: "3 hr delay...."
Cons: "No food, no entertainment"
Pros: "Not much"
Cons: "Korean translation sucked. Also food was bad."
Pros: "Thank you my flight was great the airline took tine to make changes to make my flight less stressfull"
Cons: "Nothing I disliked."
Cons: "Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence"
Pros: "Staff was very friendly and helpful."
Cons: "Aeromexico is the worst airline I have ever flown including many throughout Latin America, Africa and other developing regions of the world. Our first flight was delayed an hour not because of weather or maintenance, etc. Just because “our planes always late” as the person at the gate put it. Because of he delay, we missed our connection and we have been delayed 24 hours. Horrible."
Pros: "They were friendly and professional"
Cons: "hablo Espanol no bien"
Cons: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"
Cons: "Amazing flight"
Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"
Pros: "Good flight, excelent schedule"
Cons: "Flight Over sold (20 people)."
Cons: "This was the last time we trust kayak"
Cons: "On June 29 Aeromexico Flight 2683 arrived in Mexico City airspace and the Captain informed the passengers that the plane would have to refuel in Alcapulco due to inclement weather in Mexico City. The website https://www.timeanddate.com/weather/mexico/mexico-city/historic reports NO inclement weather on that date or at the time that AM 2683 was to land. I observed partly cloudy skies from my window seat as well. The ground crew in Alcapulco was unprepared for AM2683 and the fueling was delayed. After doing so, AM 2683 landed AFTER my connecting flight AM 684 was scheduled to depart at 1:05 AM on June 30. A female connection agent met me at the baggage claim and informed me that that AM 684 had not been held and had departed. The female agent was unhelpful, dismissive and rude. In fact, she had taken a personal cell phone call at the connections desk prior to assisting passengers of AM 2683 which lasted many minutes. She escorted us to the Aeromexico counter where I waited 30 or more minutes to speak to a representative. The representative at the Aeromexico counter informed me that there were NO flights to Quito until 1:05 AM on July 1. I asked if she could book me on another airline and she informed me that because the delay was weather related Aeromexico had no obligation to accomodate me. She booked me on AM684 for July 1. I asked where I was to wait for the next 24 hours and she said Aeromexico had no obligation to pay for lodgings. She gave me food vouchers for the airport. I immediately logged onto Travelocity.com and found a Copa Airlines flight to Quito leaving that afternoon which was in fact OPERATED BY AEROMEXICO! I booked that ticket myself and waited in the Mexico City Airport for 14 hours. What would have taken 10 hours took me 22."
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Pros: "Provide a service of excellence when the delay is so great because people are upset and should mitigate the anger."
Cons: "Why leave first flights that originally departed 1 hour or two later"
Pros: "The works at AeroMexico where all very courteous and professional."
Cons: "The food could have been a bit better but I have had far worse on flights."
Pros: "Flight was only minorly detailed (this is a major plus for Aeromexico, which is ALWAYS late)."
Cons: "Flight was minorly delayed"
Pros: "Flight attendant they were very nice and helpful"
Cons: "The boarding in Guadalajara"
Pros: "The crew were very nice and the liked the movies they have available."
Pros: "Once again I expected to had at least in this flight a decent meal on board cause I was starving, I overpay this flight from Houston to Guatemala City it was a last minute ticket, so at least I expected to have a good meal instead of snacks, peanuts and a small drink. The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Cons: "The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Cons: "Older aircraft, tight seats."
Pros: "Restroom was clean"
Cons: "I was seated in the last row of seats in the plane in the aisle side. Passengers annoyed me while making the line to access the restroom. And a flight attendant kept complaining in a bad mood about the line in the bathroom. All these factors made my trip not to be the perfect experience I always have with Aeromexico."
Cons: "Flight was delayed, Mexico Coty's airport does not have enough screens that show status of flughts. My bag did not arrive and I can't get a hold of anyone at aeromexico that will take responsibility or guve me an update on when will I be able to get it. Very disappointed. Fly copa or any other airline instead!!Flight was delayed, Mexico Coty's airport does not have enough screens that show status of flughts. My bag did not arrive and I can't get a hold of anyone at aeromexico that will take responsibility or guve me an update on when will I be able to get it. Very disappointed. Fly copa or any other airline instead!!"
Pros: "an employee in Mexico City, Alejandro, assisted me get on the next flight with no problems. i was stressed when my bags were very late but he assisted me get a new ticket and i was impressed with his professionalism despite this stressful situation for him. my whole flight was looking to him for assistance"
"Check-in was a nightmare. At least half the self-serve kiosks were out of printer paper so were out of service. It was chaos. No one was directing traffic, so you had to hope you were in the right line. We finally got to a kiosk and checked in, and printed one bag tag for checked baggage. We were in line to drop off the checked bag, and the lady working that station just walked away and didn’t come back. After we waited a bit, another person in line went to ask at the nearby counter if the bag check person was coming back, and she wasn’t, so we had to find a new line and wait all over again. Once we got our bag dropped off and our tickets, the rest was easy. The security line went quickly, and the terminal was clean and nice. Our flight was great and the flight crew was excellent. I think if someone had kept up with the kiosk printers, a lot of the check-in headaches and stress would have been solved."
Cons: "Excellent service!"
Pros: "Crew was great. Plane was clean."
Cons: "My bag could have arrived with me in Des Moines. Instead I had to go back and pick it up the next day."
Cons: "Great flight"
Cons: "We were packed in during coronavirus. I am never flying American again. Profits over health"
Cons: "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"
Cons: "Flight was delayed several hours due to an issue with the plane. Didn't get to our destination until close to 2am."
Cons: "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."
Pros: "Crew was professional and accommodating, everything went smooth and quickly"
Cons: "App continued to crash. Couldnt watch movies."
Pros: "The was plenty of leg room."
Cons: "One flight attendant was pretty unfriendly."
Cons: "Baggage claim was terribly slow and we were director the wrong carousel."
Cons: "The delays due to software"
Cons: "5 hour delay including multiple gate changes, being pulled off the runway and poor communication"
Cons: "I will never, ever book with Kayak again"
Cons: "Flight was delayed for more than 4 hours with little communication from staff as to why, gate was changed to a gate across the airport."
Cons: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"
Pros: "This is such a quick flight, and the staff made it quite easy."
Cons: "My in Flight Wi-Fi did not work. Not a huge deal, because it's such a quick flight, but it is a little Annoying, and may have just been a bad day for the system."
Pros: "On time, not completely full, good staff at gate & on plane"
Cons: "All good."
Pros: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Cons: "25 min to get from late push-back to throttle-up. Late arrival at destination."
Cons: "Tight seating"
Pros: "not much, on time, but that is a low standard of something to like"
Cons: "Crew attitude,"
Pros: "They refunded my ticket (although I spent over $65 on cabs to and from the airport)."
Cons: "The flight was delayed by almost two hours - I knew I was going to miss my connection before I even left my airport. They told me they could not put my family and myself in a hotel and that we would need to take another flight the next day that had ANOTHER layover."
Pros: "Smooth Travel! AA is great"
Pros: "Felt very quick, I supposed after a 15+ hour flight from Sydney."
Cons: "As always tight seats."
Cons: "The trip is still ongoing 6 hours after it was to have been over and we still have a couple more hours to go. I understand that things happen, but most of the problems today seem to have been preventable. First, our plane in Lihue was delayed for over 3 hours because they could not get a working fuel truck to fill the plane. Three hours? This caused us to miss our connection in LA, although just barely. We had to wait onboard so that we could use the same gate that our outgoing plane was departing from. If we had just been sent to a different gate we. Oils have made our original flight. So, they put us on a flight to Chicago because there were no more flights to Minneapolis. Then, once in Chicago the incoming plane was delayed and we sat on the tarmac for 40 minutes before deplaning. Then after an hour delay we were told the crew was on the ground and we were boarded. Sat in the plane for another hour, then we’re told we were still waiting for crew members that were delayed so we deplaned again. Another 90 minutes past and we got back on the plane and sat for another 45 minutes. We are finally pulling away from the gate. Hallelujah!"
Pros: "The touch down at MSP. Was sitting over the wing and barely felt it."
Cons: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
Pros: "Crew; snacks are okay, but could be better."
Cons: "Coffee is always burnt; overhead compartments too small; too little space for legs."
Pros: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Pros: "Reliable and efficient."
Cons: "It took a while for the luggage to be delivered to the claim area, but it was very late in the day so I guess it is to be expected."
Pros: "Perfect quiet comfy flight"
Cons: "New cheap fare is honestly offensive trash."
Pros: "Crew was friendly and provided good service."
Cons: "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"
Cons: "I find this fairly serious! All people were boarded on the plane In a timely manor. We were then informed that one flight attendant had not made to the flight and we were to wait until the flight attendant arrived. We waited over 20 minutes for the employee to arrive to work rather late. This put out over 200 people for one irresponsible employee. In my business that employee would of been fired unless there was a very serious reason. So a full plane of passengers were inconvienced as well as many people that were helping the passengers what maybe 300 + for one employee! Doesn't make sense!"
Pros: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Cons: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."
Pros: "I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey."
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The handle for the window shade was torn off"
Pros: "Again the wheel chair attendant was helpful, patient and considering we were not feeling well, assisted us at customs. We are seasoned travelers and this is not usually how our travels usually go. We appreciated the wheelchair services, the flight attendants."
Pros: "The in-flight snack and the flight attendants on the flight were great."
Cons: "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."
Cons: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."
Pros: "More spacious seating."
Cons: "All ofd the overhead bin carry on luggage left no room atg all by the time we boarded So hence the leg room was very crowded. When will the airlines stop the ridiculous over use and abuse of carry on unchecked bags?"
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."
Pros: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."
Pros: "Hospitality, service, flight, and crew!"
Cons: "Requested for wheelchair assistance but none provided?!!"
Cons: "Two hour delay due to mechanical issue was a showstopper."
"My screen didn’t work at my seat. Communication at Toronto airport between the two flights was non-existent. We were not given TSA precheck, we weren’t told we were going through US customs in Toronto, we were given instructions like go into that room and sit down. Really, really poor quality airport. Walkways were turned off, poor air conditioning, lack of food services, etc. I will try to avoid Toronto airport in future travels."
Pros: "The crew was great."
Cons: "There were no phone chargers and no snacks."
Pros: "Typical flight"
Pros: "Comfortable seat"
Cons: "There wasn’t much for social distancing. Was kind of disappointed."
Pros: "The airline tried to keep us as comfortable as possible in the airport. The crew was fantastic."
Cons: "Since we were in DC, I don't know why it took four hours to bring in another plane, since we were so close to major cities."
Cons: "Flight left 2.5 hrs late. Had to wait on tarmac 45 minutes then had to change planes and run to other end of Chicago airport. My friend was in a wheelchair so extremely inconvenient."
Cons: "Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport."
Pros: "I thought it was awesome to see the crew assist with holding babies so parents could get a little respite on the flight."
Pros: "Better comfortable seats. And snack options"
Cons: "It was delayed due to my earlier trip but united tried to get me a connection which was atleaogood. The overall trip was 24 hours and due to all these delays my trip took 31 hours."
Cons: "The flight was delayed for a half hour. No one announced anything about the delay until we were almost leaving. It would have been nice to at least share what was happening and when we could expect to leave. Delays are always frustrating but especially so late at night and when no information is given."
Pros: "Our family was able to sit together"
Cons: "The flight left late It arrived late and we sat out away from the gate for 15-20 minutes before getting up to the gate to deplane."
Pros: "Standard, quick domestic flight home. Nothing special."
Cons: "I paid for power, entertainment and dinner and I got none of that. My legs were FAR too long for sitting there. I am a disabled vet, the whole trip was PAINFUL."
Cons: "Late and confusion, slow boarding, plane not smooth."
Cons: "Still sitting anothee 6 hours until departure"
Pros: "Crew was nice"
Cons: "Wi-Fi dropped for an extended period of time during the flight. Seat was not comfortable."
Cons: "Web have to pay extra for acces internet, and they give you a little bag of mix of peanuts and little cup of coke, think in travels to more than 3 hours its not enough"
Pros: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."
Cons: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"
Cons: "Many delays I can't believe you're making people pay now $25 to check Carry on bags. That makes me want to use Delta every single time"
Cons: "You cannot check in online so you have to wait in line for an agent to check you in. The fare only allows you a middle seat. There is really not much good about this low fare. I'd rather take a low cost airline then get treated like you get treated on the basic economy fare."
Pros: "I got some unexpected exercise running to three different gates that turned out to be wrong yet UAL sent the entire plane to each gate only to send us back to the initial gate."
Cons: "Apparent lack of planning and coordination on part of UAL when confronted with mechanical problem in initial plane."
Pros: "I survived."
Cons: "Just before takeoff we had to abort and the crew slammed on the brakes. It was entirely frightening. We sat on the runway for a long time after that while the crew did not have clear answers for what was happening or why. Several things happened while we were on that plane that were unnerving for the passengers. So much so that at least one passenger threw up. Very scary. We did end up taking that plane on to our destination two hours later, but it was the worst flight experience of my life."
Pros: "the flight was very pleasant thank you very much"
Pros: "I had a enjoyable flight look forward to flight with them again."
Cons: "Terrible customer service. Will never fly united again."
Pros: "Flight attendants were very nice. The plane was clean."
Cons: "The economy seats are TOO CLOSE TOGETHER. Attendants NEED to be more aware of the size of carry-on items and the amount each person brings onto the plane. People in the front 10 rows of the plane should not be putting their luggage in the back, taking up space so people in groups 3-5 have space to put their luggage."
Cons: "There was a very large couple sitting in seat to my right. I'm 6'3 250 so not small. It had a rear bathroom and I had people banging on me the whole flight!!!!!! She could have moved some people around!!!! The worst flight of my life!!!! It's about customer service."
Pros: "Quick to dapart"
Cons: "Quick to de-board"
Pros: "Service during flight"
Pros: "Nice new plane"
Cons: "We were not seated together and had to pay 84 dollars to get preferred seating together and this was booked 2 mos ago???"
Cons: "I did not have an assigned seat upon arrival despite buying the ticket several days in advance. I almost was bumped. VERY FRUSTRATING."
Pros: "Liked the leg room. Flights were on time"
Cons: "Glass of soda with more ice than soda kinda sucked."
Pros: "Crew was really friendly, and the boarding was quick."
Cons: "There was no snacks or anything to eat during the flight ."
Pros: "The crew was very considerate and nice to all passengers."
Cons: "It took forever to board and people had to move because the plane was unbalanced. That shouldn't happen in 2016."
Pros: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."
Pros: "First of all, the crew was amazing. I had just been traveling for about 20 hours and I had a seat towards the back of the economy section. After traveling that long, I was getting antsy to be at my destination, and I asked the gate agent if she could bump me to a row towards the front of economy- thankfully the plane wasn't full, and she was able to! It's the little things like that, that are what make me fly United. Also, the cabin crew on the flight was great! Of course, the economy section of the plane wasn't an ideal amount of space, but come on- it was an hour flight, and they did a good job of trying to spread people out so that the rows weren't packed."
Cons: "Boarding took a little longer because the plane was being cleaned. I believe they said the overnight flight got in a little late and they still had to clean the plane. We boarded late, but still got to our destination early. Negative turned into a positive- you can't beat that!"
Pros: "This flight was very relaxing as it could be. I do not like to fly but the crew made it very easy to relax and get comfortable."
Pros: "This was a nonstop flight with Air Canada, in cooperation with United Airlines"
Cons: "A small plane, crowded and full, for a non stop, international flight. Obviously, United prefers to use the larger, more comfortable planes for flights through their hub in Chicago- which is always a hot mess!"
Pros: "The flight attendants were great, and the in cabin experience went smoothly."
Cons: "It took over half an hour, for the plane to depart from the runway. In addition, the gate was changed three times without overhead announcements from O'Hare."
Pros: "It was my grandson's first plane ride. They let us board early because I was managing two carry on suitcases. The flight was smooth and he loved the apple juice. He learned so much by looking out the window and seeing the ground and the clouds."
Pros: "Internet, tv"
Cons: "Flight was 1.75 hours late"
Pros: "Price was good. Flight attendant was particularly good and promptly checked and verified I had a wheelchair secured for Mpls. Alll flight attendants held positive personable attitude. Arrived on time"
Cons: "No wifi. No movie."
Cons: "One of the crew members was very mean towards some people I was sitting near. They were older and didn't realize that once we pushed off you had to remain in your seat and she came and told them they were breaking the law and would be arrested for standing up, in such a nasty tone they didn't say another word the whole flight. When we were offered something to drink they declined. I jumped out of my seat realized I forgot to ask where the bags were placed that were collected on the jet bridge and went back to ask if they were in baggage claim or not and she yelled at me for turning around and told me she could not speak me because I had exited the plane already."
"1 30 minutes delay 35 minutes weating on plane to take a bus from plane to terminal ."
Cons: "Comfort of seats and when checking in being checked in with your party not scattered around."
Pros: "Amazing crew"
Cons: "More comfortable seats"
Cons: "Hand sanitizer and temp check at gate. I watched a crew member pick her nose."
Pros: "Good price, cheerful people, direct flight."
Cons: "Not charging extra for everything-- bag, carry on, seat selection, etc."
Pros: "Great crew- fast boarding"
Cons: "More comfortable seats"
Cons: "Giving food to passengers as it used to be."
Pros: "the price"
Cons: "Volaris's system apparently was malfunctioning that prevented anyone from checking in online or through any app which caused stress the day before travel. Even worse, they couldnt even check in at the gate and had to fill out forms by hand, which caused a 2 hours delay!"
Pros: "Affordability, that's about all that is good with Volaris. Everything else is either bad or mediocre."
Cons: "Don't board passengers onto the aircraft until it is ready for passengers. Both direction (OAK to MEX and MEX to OAK), we were boarded onto a hot (not aconditioned) aircraft for at least 15 minutes before the A/C is turned on. In addition, boarding were completed and all passengers were sitting in the aircraft for over an hour before it started the taxis to the run way....why board passengers so early? At least turn on the A/C and let the cabin cool down before boarding passengers."
Cons: "None , everything worked out well it was an excellent fly"
Pros: "Seat was comfortable, plane was quiet!"
Cons: "Terrible boarding process, with buses from the terminal to the flight ..."
Pros: "Efficient at the desk getting boarding passes. Flight was on time. Got us safely to and from Mexico."
Cons: "Offer some type of food, not just chips. Return flight I asked 3 times for a glass of water and was never given one."
Pros: "The crew was ok no contact no interest on mi is ok"
Cons: "The checking line ,soo bad , need much improvement!"
Pros: "It was awful"
Cons: "The airline needs to change and advance it was awful uncomfortable and miserable"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"
Pros: "good crew-efficient"
Cons: "uncomfortable seats-nopadding"
Cons: "Never booking with this airline again."
Pros: "Crew was pleasent once in the air, and seats were good by emergency exit"
Cons: "Communication with why the hell we kept changing gates and why we were delayed almost hours, especially the crew at the gates. Compensation once I the air with snacks or drinks, something that says that you guys care about the delay and horrible communication."
Pros: "Nothing to say"
Cons: "We had a bad experience with one of the seats. It was totally in a bad condition. The seat was destroyed, totally uncomfortable. It is a shame to pay so much for flights and receive this kind of "standard" in an airplane."
Cons: "a lot"
Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"
Cons: "Volaris only offers snacks for sale. I wish they also offered the sandwiches they show on their menu"
Cons: "More options to fly out of Chihuahua because Volaris is horrible."
Cons: "That they could wait for me i lost the flight"
Pros: "The price was low."
Cons: "Through the reservation website, at the last minute I paid extra to have a window seat. When I boarded, I didn’t have a window seat, so I paid for nothing. Flight was too warm. Only time I was able to get some sleep was when I turned my air blower full blast aimed at my face. Long and slow check-in."
Pros: "Changed seat easily."
Cons: "Flight was late, little organization at gate, seats so small you hit the seat in front of you so never comfortable, no complimentary food and drink, extremely loud airplane noises throughout flight."
Cons: "vender mas cervesa"
Cons: "Asientos más blandos"
Pros: "The service"
Cons: "The space"
Pros: "crew was friendly"
Cons: "no entertainment choices offered - RADIO OR VIDEO."
Pros: "The movie selection."
Cons: "This was probably one of the worst flights I’ve ever had to deal with, the plane was 3 hours late causing me to miss my connection and having to buy a completely new flight. I’m very very displeased and they didn’t offer to help anyone get to gates with connections or for vouchers or refunds."
Pros: "Good time and no delays."
Pros: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Cons: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."
Cons: "Flight Network never booked my ticket, you need to remove them"
Pros: "The aircraft seats were nice. The departure was delayed, but the takeoff and landing was fine."
Cons: "Which airline operates today where the ground staff and the flight crew don't speak or understand English? All announcements at the gate were in Spanish and most of the announcements by the flight crew were in Spanish too. Only the pilot made announcements in both Spanish and English. Thank God! And what's with not letting passengers have their headphones on during take off and landing. Low-cost airline doesn't mean Low-IQ."
Pros: "The food and the place"
Cons: "The weather to hot"
Cons: "I had to pay an extra $ 26.00 for my only carrying on bag. Which states on my purchase One bag free."
Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Pros: "Ticket agents we're respectful"
Cons: "Never received email boarding pass. No kiosks. Charged for boarding pass even though they could see my reservation/confirmation# Website States checked bags15kgs/carry on 7kgs. At check-in stated only 10 klgs total so we had to pay again due to overage. Only water free on flight. I fly every week for work."
Pros: "We boarded and left on time"
Cons: "Seats were a little small legroom wise"
Pros: "The airfare is cheap but they nickle and dime you for everything else. I paid 30 dollars for 1.4 Kg above the set weight for the cabin carry-on yes they weighed my purse and carry on bag. But, my regular luggage was 5KG below the allowed rate. And they attached luggage tags them. They were charging about $5 dollars if you did not print out your boarding pass. I couldn’t because their website was inaccessible. It kept kicking you off. You couldn’t update yard your passapprt number Air attendants waited for a half hour before arrival for food service. And then they rushed you through it because they were yapping away during the flight and we were landing."
Cons: "NONE OF IT IT WAS AWFUL.!!!!"
Pros: "I like the customer care from the crew but the crew from the airport could have been more helpful in helping me figure out where I needed to go to catch my flight. The app also failed on me when I needed my boarding pass. But the flight and the crew that attended it did a fine job. The space is justifiable for the price of the ticket, unlike other airlines that boast value. As always the flight was on time. I didn't have any food or entertainment."
Cons: "The accessibility of the boarding passes. The app needs to be revised for bugs."
Pros: "Me gustaria que sean mas profecionales y respeten ustedes mismos su politica ,,para que todo salga bien en cada viaje y salgan a tiempo siempre ,o tengan otro avion disponible para cual quier emergencia"
Cons: "Siempre buscan excusas para quedar mal con el pasajero ,,si no llega tarde el avion y nos deja el otro cuando uno ase transferencia ,,salen con que el boleto esta vendido y uno sale perdiendo porque tiene uno que pagar mas o comprar otro boleto"
Pros: "Everything was well organized and the flight arrived early, bags on belt in less than 15 minutes from arrival"
Airlines flying from Monterrey to Minnesota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Monterrey to Minnesota
Masks required on board, masks provided on flights from Monterrey to Minnesota
Social distancing seating
Middle seats unavailable to book on flights from Monterrey to Minnesota
Testing for antibodies, testing for symptoms for flights from Monterrey to Minnesota
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