Excellent service and a safe flight.
Read above!! WORST EXPERIENCE EVER!!!!
the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline.
very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!
The service and constant mistakes on rebooking a cancelled flight that ended in more than 6 hours delays and luggage lost
Crew was friendly and plane was comfortable.
There were no free food or beverage options.
Absolute nightmare dealing with British cancelled flight and then having them rebook me with American, their "partner" company. Spent three hours this morning dealing with these two unprofessional companies and their lack of communication between each other.
Connecting flight experience - Had to wait in a line for around 5 hours just to speak with a customer service representative at the London airport because my previous flight was delayed and I had missed my connecting flight.
My seat was comfortable, with good head and neck support.
BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy.
Uneventful, other than having missed the original connecting flight on account of delays.
There was no food or entertainment, so I can't rate them.
This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
please send us an email and someone from our team will get back to you promptly.