Find Deals on International Flights to Phoenix Sky Harbor Intl

Flight was short

I was not informed that I would be forced to pay for a carry-on, which was more expensive than checking my bag. I checked it, which then forced me to have an additional 30 minute wait at baggage claim. Horrible experience especially due to the splitting headache from the child who was screaming louder than I ever thought humanly possible (that obviously wasn't the airline's fault though).

Boarding seemed to move really quick and seats were comfortable and seemed roomy.

Flight was an hour late leaving. Check in at ticket counter was beyond packed, the line wrapped around.

The scheduled departure time was moved forward, thus creating confusion and inconvenience.

There was a snow delay in Chicago, but nobody offered assistance when we were on the ground. We felt abandoned by American Airlines because we asked three different people for assistance and they didn't seem to want to take on the problem. They were like Pontius Pilate, and "washed their hands" of us!!!

I love the crew, they're always so funny and make it easy for us passengers to pay attention. I love the cleanliness and, honestly, the temperature. I fall asleep so quickly!

Nothing really to complain about. You get more than you pay for :)

We paid extra $60 for getting the wide seats in the front. Well, I can tell that we paid for be seated on the leftovers of the previous flight. Crumbs, papers, dirt and even full size nuts over the seats. Disgusting!!! I won't flight with spirit never again.

Was late but the time was made up in the flight. Was quick and fine.

That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do.

Flight delayed To much extra charges (seat, carry on, etc)

I've never felt more tricked into paying more money after my initial ticket purchase. The seats are way too close together, the boarding process doesn't make sense, and it was just all together a frustration experience.

I like the friendly crews

No snacks and no drinks were served, no even water

Flight from Dallas to Phoenix Very good flights who cares and seats don't go back or did not get any food or drink excellent service overall

Nothing excellent price

Mechanically safe Entertainment monitor and USB charging

Loading up a plane to sit in for >1.5 hrs waiting for a pilot and de-icing rushed service

Very helpful cabin help

No significant Gluten free/Dairy free options - just a couple of snack items, nuts and hummous & chips. A significant meal option with no milk or gluten would be wonderful

Frontier is cheap as hell. They charge you for baggage but aren't as bad as Ryanair. If you check in online and pack a reasonable amount of toiletries and a laptop into a travel bag, you can expect a travel experience that is superior to Greyhound for the same or less. Don't compare them to first class on Emirates, that would be unfair. Compared to Greyhound or Ryanair, it was a superior travel experience.

Small in flight tray tables unable to hold a laptop. No biggie.

Would liked to have known I was going to have to pay for my carry on bag prior to purchase to fully understand the costs

The crew was very gossipy and not as professional per other experiences flying

Very professional. On time. Fun crew.

Tight space. Chairs don't recline.

The seats don't recline and not enough space between legs and the seat in front. No entrainment like music or movies

I made it to my destination even though people took forever to stow their luggage. We Taxid to the terminal fast and got out of the plane fast. Which was nice.

Cramped spaces even for a larger plane. A woman behind me had 2 younger children and her and her kids would continuously walk about the plane. Even while we were getting ready to take off. And the flight attendants couldn't control her or her kids.

Everyone was friendly and helpful

I thought that the rate is paid was great cause the leg from Dallas to Phoenix is a regular route. I only usually paid about $15.00 more. But my surprise came when I was ready to board. My carry on was a regular sized back pack that weighed 9lbs , Because it was 4inches taller than the carry on sizing box I had to pay $55.00 in order to board my flight. Now keep in mind I only $69.00 dollars for the flight it self. The ticket agent was rude and threatened to charge me $100.00. I would never fly this airline ever again, and I will spread the horrible experience

Many people who were waiting to board other flights shared my feelings of being dooped by this airlines strategy. If you have to wait and charge people ridiculous prices at the boarded point I feel that is being dishonest. I would rather be told all of the fees upfront without surprises at the end.

We landed in Dallas at 1 am, when we were suppose to land at 10:45 PM the day before. This was due to weather, and I know that Spirit can't control that, however, they PROMISED us that our connecting flight to PHX would be held for us. I would have understood if they said they cannot do that, but they promised us that it would be and then let that flight leave 10 MINUTES before we arrived. That makes no sense to me. Either hold the plane or don't, but why let it leave 10 minutes before we landed??? Anyway, I was then in the front of the line for information and was told that I could get on a flight to Las Vegas in 10 minutes and then get a flight to PHX later that morning, or risk not getting to PHX until 10 PM that night. They rushed us onto the plane and gave us a boarding pass for this flight and said that our boarding passes and hotel information would be waiting for us in Vegas. We landed in Vegas, and NO ONE from Spirit knew what was going on. It took another 1-2 hours for them to have our information sorted, and the only reason they had any customer service present was because a different flight had been delayed, otherwise we would have been alone at this airport with nothing set up. It was a really disappointing way to start a vacation.

There were no usb jacks to charge phone.

My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far.

The seats,no cushion ,no pillows.