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Pros: The crew was very rude, and ignorant, the only thing I did like was that the pilot let us know what was going on

Cons: I was the last one on the plane, because I did not check my carry on bag before hand, I was charged 60 dollars. After the fact, I was waiting to get to my seat behind a mom, and her approximately 6 year old son. As I am waiting to find my seat an attendant says to mean, "sir can you please find your seat, we can not back away until you sit down." At this point I am thinking what in the neck do you think it is I am trying to do, but I keep my mouth shut. Then, of course, I have a window seat. So I ask the people in my row to kindly allow me to get into my seat. While an elderly woman is in the process of moving so I can get to my seat, the same attendant says to me in a very demeaning tone "sir please find a seat." Again, I keep my mouth shut, but I am about to lose it on this guy. I finally am moving into my seat, and the attendant announcing over the speaker says, "we can play musical chairs later." I am just disgusted with the way these situations were carried out by the frontier staff. First I pretty much get 60 dollars stolen from me, then I get yelled at and made fun of because I was being kind, and not bashing through people to get to my seat. Not a very pleasant situation, I will never fly frontier again, spirit staff is way nicer, and the prices are cheaper too.

Pros: No crew interactions

Cons: Honestly, this was the cheapest, dirtiest and most uncomfortable flight I have ever been on. Charges for everything, evev carry on bags; no inflight service, not even a glass of water or peanuts offered, no inflight TV, movie, etc. Bathroom filthy, NO padding to the seats at all. Horrible!

Cons: If I had known I need to pay for carry-on, I would have opted for "real" airline. The additional fees should have been stated clearly.

Cons: seats are very very non conformable I would say its a bench.

Pros: Great for anyone simply looking to get from point A to point B - no fuss!

Cons: Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline

Pros: Crew was great!

Cons: Original gate number was incorrect, but they fixed and sent an email informing everyone. Ensuring the correct gate from the start would be nice.

Cons: Delay 3 hours

Pros: The flight attendants, the departure gate attendants and the pilots were wonderful; both kind and helpful. Also, the aircraft was clean and my accommodations were as comfortable as could be; seats are NEVER wide enough for my shoulders and all airlines pack too many passengers too close together.

Cons: The initial fare seemed to be very reasonable, but I felt "nickel and dimed" to DEATH. I had to pay extra money to sit with my husband, even though I bought our tickets months in advance. The weight limit for a suitcase is 10 pounds less than the industry standard; I was charged another 25$, since ours weighed 48. Water, coffee and other beverages that are normally complimentary...another charge. You want to bring a carry-on item along with your purse/personal item...CHARGED AGAIN. All said and done, our tickets, with all of the extras came to $950; even flying Delta, with two tickets, one checked bag and two complimentary beverages would've been less expensive. While your competitors may charge more money initially for a flight, at least they are upfront about the fees/charges. I have learned my lesson and in the future, would choose to rent a car and drive to my destination before I'd ever fly Spirit again.

Pros: The flight was wonderful. My seat was comfortable. Flt crew was very good.

Cons: Na

Cons: I made a mistake and booked the wrong date, so that was my fault. I tried to contact both Just Fly and Spirit Airlines but couldn't make contact. 800 numbers do not work outside the USA. I tried to change the date on line but was informed that they would take 72 hours to get back to me. My flight had already taken off. When I finally got an email back from them they could do nothing. I will never use Just Fly or Spirit. I had to book a new flight on American Airlines.

Pros: On time and actually early

Cons: Seats not very comfortable and tight

Pros: Crew was great, smooth flight, empty seats to sprawl out, we left late but arrived early somehow, free personal bag

Cons: not having to pay for water

Pros: The crew was amazing all very nice but the seats!!!! Were absolutely too small I sat in my Niebor lap the whole flight

Pros: Nice crew. Smooth process overall.

Cons: Seats were tolerable for a short flight but not for much longer.

Pros: Crew was funny. Price was good and the plane seemed new.

Cons: No fees --but that's Spirit

Cons: Delay 3 hours

Pros: The check in was quick and easy. The boarding was quick and easy. The plane was new and the seats were comfy, so everything looked clean and nice.

Pros: Easy check-in

Cons: Charge for carry-on

Pros: It was a good ride

Cons: Food prices for everything and seats

Pros: The spacious exit row seating.

Cons: One of our checked bags didn’t arrive with us. We paid for the checked bag and now have to go replace items that are needed for an event tonight. It is a hassle but spirit says they will reimburse us for the items we purchase to replace our lost belongings.

Cons: Everything.

Pros: I didn’t take the flight. The state was on lock down.

Cons: I wasn’t notified the notice of lock down. Or that my flight was canceled and refunded

Cons: We paid $50 to check my wife's bag and they lost it! They also charge you $55 for a carry-on bag. We are only in Arizona for four days and it had everything important in it for us and our baby. The sad thing is that my smaller checked bag was shipped properly but we had nothing important in it. If they hadn't lost our luggage I think my review would be a lot different or our experience would be much better.

Pros: The flight attendants, the departure gate attendants and the pilots were wonderful; both kind and helpful. Also, the aircraft was clean and my accommodations were as comfortable as could be; seats are NEVER wide enough for my shoulders and all airlines pack too many passengers too close together.

Cons: The initial fare seemed to be very reasonable, but I felt "nickel and dimed" to DEATH. I had to pay extra money to sit with my husband, even though I bought our tickets months in advance. The weight limit for a suitcase is 10 pounds less than the industry standard; I was charged another 25$, since ours weighed 48. Water, coffee and other beverages that are normally complimentary...another charge. You want to bring a carry-on item along with your purse/personal item...CHARGED AGAIN. All said and done, our tickets, with all of the extras came to $950; even flying Delta, with two tickets, one checked bag and two complimentary beverages would've been less expensive. While your competitors may charge more money initially for a flight, at least they are upfront about the fees/charges. I have learned my lesson and in the future, would choose to rent a car and drive to my destination before I'd ever fly Spirit again.

Cons: Seriously the worst. I'm not that tall, and my knees hit the seat in front of me. They charge $55 for a simple carry on and $3 for a 12 oz bottle of water. The plane shook the entire time, and was incredibly noisy. Only time I've ever been scared that a plane might go down, and this wasn't because of turbulence. Or if it was, they didn't turn on the seat belt sign, so they don't really care. I would gladly have paid more to have taken another airline, and will in the future.

Pros: Nothing good about it. from the gate personnel charging $65 per bag for carry on to 2hour delay taking off to flight attendant with a surly personality Rest assured we will never fly Spirit again.

Cons: Having to figure out on my own to check bags days before so I wouldn't get charged a ridiculous amount when I arrived. Wasn't allowed a carry on for free. Be sure to print your boarding pass a day ahead of time or they will even charge you for that! Fly name brand airlines, it will cost the same on the end if not less.

Cons: Everything.

Pros: The crew nice The seat are bad, especially for the back

Cons: A better seat, it doesn't matter where you seat it should be better for any client. Make us feel that you don't appreciated your customer.

Pros: It was cheap. The airline gets you to where you need to go... The flight attendants were very nive. Well, I slept the entire flight, so I'm just going to assume they were nice. No complaints about them from me.

Cons: I mean, obviously the flights are cheap for a reason. Buy your bags online or else you're paying $100 for each. (which absolutely sucks) They have no charging ports on the plane, so if your phone dies on your four hour flight only one hour in, then that's too bad.

Pros: Comfortable with great low pricing

Cons: No free amenities

Pros: I was lucky to get an exit seat at the last minute

Cons: Food choices

Pros: Good Stewardesses - good service. I like the Airbus jets.

Cons: 50.00 to check a bag bites.

Pros: The price and professionalism of the employees!

Cons: Seriously the worst. I'm not that tall, and my knees hit the seat in front of me. They charge $55 for a simple carry on and $3 for a 12 oz bottle of water. The plane shook the entire time, and was incredibly noisy. Only time I've ever been scared that a plane might go down, and this wasn't because of turbulence. Or if it was, they didn't turn on the seat belt sign, so they don't really care. I would gladly have paid more to have taken another airline, and will in the future.

Cons: Free carryon bags

Cons: Free drinks

Pros: The crew was ok The seat terrible, uncomfort, really bad for the back and no elbow room, felt like petzels.

Cons: At least give a glass of pop free, the second to buy. The seat, that was the worst one I have ever been on. Sorry to be so honest.

Pros: Crew was great, smooth ride, on time

Cons: Having a seat recline, not having to pay for water

Pros: The flight attendants, the departure gate attendants and the pilots were wonderful; both kind and helpful. Also, the aircraft was clean and my accommodations were as comfortable as could be; seats are NEVER wide enough for my shoulders and all airlines pack too many passengers too close together.

Cons: The initial fare seemed to be very reasonable, but I felt "nickel and dimed" to DEATH. I had to pay extra money to sit with my husband, even though I bought our tickets months in advance. The weight limit for a suitcase is 10 pounds less than the industry standard; I was charged another 25$, since ours weighed 48. Water, coffee and other beverages that are normally complimentary...another charge. You want to bring a carry-on item along with your purse/personal item...CHARGED AGAIN. All said and done, our tickets, with all of the extras came to $950; even flying Delta, with two tickets, one checked bag and two complimentary beverages would've been less expensive. While your competitors may charge more money initially for a flight, at least they are upfront about the fees/charges. I have learned my lesson and in the future, would choose to rent a car and drive to my destination before I'd ever fly Spirit again.

Pros: Price, crew, check in

Pros: Nice plane, good boarding process, friendly crew, on time.

Cons: Cramped uncomfortable seats, had a steel bar in my back, very little padding. Exorbitant baggage fees and seat charges - I could have flown the majors for less!

Pros: I was lucky to get an exit seat at the last minute

Cons: Food choices

Cons: This airline charged me nearly $100 in hidden fees. When I asked a representative why how I could get my money back, she was unable to help. She couldn't even tell me why I was being charged extra. Don't waste your time with this garbage airline. Complete joke. Looking forward to promoting Southwest to my friends and family.

Pros: Comfortable with great low pricing

Cons: No free amenities

Pros: Friendly & polite with sense of humor!!!

Cons: I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed.

Cons: No room, very uncomfortable

Cons: My second bag overcharged, it wasn't over the weight limit and the airline charge 45 dollars

Cons: The flight was delayed, and we were not given any information as to what the issue was (e.g. weather, previous delay, mechanical issues, etc.).

Cons: My bag was 6 lbs the weight limit, so I had to pay $115 for one checked bag and $40 for a carry on. Not sure if it is on PHX or Frontier, but waited 25 minutes for any luggage to show up to the carousel.

Cons: The flight was delayed, and we were not given any information as to what the issue was (e.g. weather, previous delay, mechanical issues, etc.).

Pros: Fast boarding.

Cons: Staff was rude. Seats uncomfortable. Sat on the runway for 30 minutes because we we're a half hour early.

Cons: You need bigger tray tables!

Pros: Absolutely nothing. The worse airline out there. Bunch of crooks. Kept 150 more people in the dark while we were delayed for almost 7 hours! Did not offer any information, did not solve any issues, did not even offer a damn bottle of water! GOD AWFUL customer service. Never again will Frontier get my business. Neither us or anyone else that I know.

Cons: Everything about it was horrible. I will make sure our Awful experience will be heard every where in the media. It's a shame that Kayak supports such a low rate airline. Next time around I will check other sites before finalizing my ticket with Kayak.

Pros: Do attendants spent the flight scolding passengers for needing to use the rest rooms. We had terrible turbulence so seatbelt sign was on most of the time. So when captain turned them off people understandably got up to use restroom. The fl attendants then told people to stay seated during service!!

Cons: Don’t charge for snacks and WATER!!! Fl attendants talked very loudly and everyone has to listen to their conversation. What happened to customer service and making the fl enjoyable to us. Disappointing! My seat squeaked like it was built w substandard metal and hardware.

Pros: Friendly staff

Cons: Flight was delayed, for some unknown reason and they even printed the wrong hate number on my ticket, then switched us on two other gates later on by the time we boarded.

Cons: Expensive items were taken from my checked baggage.

Cons: My second bag overcharged, it wasn't over the weight limit and the airline charge 45 dollars

Cons: Attendents seemed as if they didn't want to be on the flight. My luggage was broken upon receiving and I had to pay $50 for my bag and now I can't even use it anymore. Thanks Spirit!

Pros: Nothing

Cons: Every thing

Pros: Direct flight Phoenix to Dallas

Cons: Price once everything was added in. Noisy aircraft, no reclining seats.

Pros: Hassle free, smooth trip.

Cons: A bit uncomfortable and packed/tight.

Cons: I'm a big man... hard to sit on your plane any longer than 2 hours.

Cons: Flight was cancelled because spirit is a horrible airline.

Pros: Are you kidding? The landings were good. I have rarely been more uncomfortable

Cons: The seating is narrow and very uncomfortable. I felt like a sardine in a can. I do not plan to fly Spirit again. I plan to tell everyone I know to avoid this airline at every opportunity.

Pros: Nothing

Cons: Was not on time to Phoenix.

Cons: kAYAK DOES NOT LIST ADDITIONAL PRICES FOR CHOSING A SEAT, OR CHECKING BAGGAGE WHICH COULD HAVE LEFT ME WITH A MUCH HIGHER TOTAL AMOUNT FOR THIS FLIGHT. IF YOU EVER BOOK A FLIGHT WITH SPIRIT DO YOUR HOMEWORK BECAUSE THE LISTED PRICE FOR THE FLIGHT IS ONLY TO STEP ON THE PLANE AND NOTHING ELSE.

Pros: I did't board your flight again. I went to America airline. I didn't want to wait another 12 hours waiting for replacement plane.

Cons: Attendents seemed as if they didn't want to be on the flight. My luggage was broken upon receiving and I had to pay $50 for my bag and now I can't even use it anymore. Thanks Spirit!

Pros: Nothing

Cons: Our flight home was cancelled "because the pilot didn't want to fly" on an 11pm flight. Chaos ensued and we ran for the ticketing gate. We arrived 4th in line. We were assured we would be ticketed "in order" and we had asked for the earliest flight back. Needless to say, we were NOT given an early flight, yet others after us were. There was no refund issued for baggage and this process took 2 and a half hours--remember, we were at the front. There was rudeness to many upset or frustrated passengers from the staff that seemed unwilling to assist people to the best of their abilities. More so seeming more agitated than the sleepless passengers. NEVER save a little money by taking this airline!! There are many reasons this airline has 1 star ratings!!!

Pros: Co.fortable seets

Cons: Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline

Pros: New plane, Smooth on time departure and landing.

Cons: Small seats, charging for carry on bags and to pick your seats, website didn't function well when I tried to get boarding passes, automated customer service was not helpful.

Pros: Nothing

Cons: Everything

Pros: Hadto pay for my carry on bag..that expense was not expressed to me prior to check in and put me in a hole never flying this airline again

Pros: same as above

Pros: Service

Cons: None

Cons: Flight delay just so airline could change equipment