Find Cheap Flights from Moscow to Washington Dulles Intl (MOW - IAD)

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FAQs for Booking Moscow to Washington Dulles Intl Flights

How long does a flight from Moscow to Washington Dulles Intl take?
An average nonstop flight takes 13h 35m, covering a distance of 4869 miles.
How many flights are there between Moscow and Washington Dulles Intl?
There is 1 (nonstop) flight between Moscow and Washington Dulles Intl per week.
Which airlines provide the cheapest flights from Moscow to Washington Dulles Intl?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($495), Turkish Airlines ($521) and KLM ($524).
Do I need a passport to fly between Moscow and Washington Dulles Intl?
Yes.
Which airlines fly most frequently between Moscow and Washington Dulles Intl?
Aeroflot (0 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Moscow to Washington Dulles Intl?
For Moscow to Washington Dulles Intl, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Washington Dulles Intl back to Moscow, the best deals are generally found on Monday, with Thursday being the most expensive.

Book cheap flights from Moscow to Washington Dulles Intl (round-trip)

Airports
Origin
Moscow
$521
only
$521
$512
only
$512
$495
only
$495
Destination
Washington
$495
only
$495
Tue, Mar 20
SVO
IAD
35h 35m
Sun, Mar 25
IAD
SVO
26h 30m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jan 15
VKO
IAD
35h 30m
Mon, Feb 19
IAD
VKO
29h 30m
Trip: 36 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16866 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

IST
IAD
Excellent 10.0

They crew were very pleasant and polite. It was one of best flights I have had internationally

The heavy turbulence but, that's beyond their control

DYU
IST
Mediocre 2.0

Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.

KBP
IST
Excellent 10.0

They crew were very pleasant and polite. It was one of best flights I have had.

They're wasn't anything I didn't like.

DXB
IST
Mediocre 3.0

Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again.

I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it.

Mon, Jan 15
SVO
IAD
13h 35m
Mon, Feb 19
IAD
SVO
13h 55m
Trip: 36 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
LHR
AMS
Good 7.6

I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly

Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!

DMM
AMS
Okay 4.3

staff was fine

old old plane, very uncomfortable. Tiny bad screen made movies pointless

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

Sun, Dec 24
DME
IAD
19h 10m
Wed, Jan 10
IAD
DME
13h 20m
Trip: 18 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17218 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
BLR
Mediocre 3.6

seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag..

ORD
FRA
Okay 4.3

Passenger behind me was kicking my seat. I called on flight attendant to resolve situation and they could not care less to resolve issue.instead asked me to move.my 6 year old son who was flying with me was terrified of the man that was kicking my seat.

MUC
FCO
Okay 4.0

Plane was clean, crew nice and courteous.

Food.

FRA
ATH
Okay 5.6

All flights in Frankfurt boarded via jet bridge. Flight to Greece boarded via a bus. Freezing weather in Frankfurt. Are Germans prejudiced to Greek passengers?

FRA
IAD
Excellent 10.0

Hospitable service

Service/hospitable

Mon, Dec 25
SVO
IAD
14h 45m
Thu, Dec 28
IAD
SVO
22h 52m
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1932 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
MAD
CDG
Okay 4.3

Crew was nice and responsive

The overall experience is regular at best

CPH
CDG
Okay 5.0

Nice food Right in time Police and customs formalities easy

Poor comfort in business class No entertainment at all

OUA
CDG
Okay 5.6

Seat comfort in business class Professional and friendly crew

Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?

CDG
PRG
Excellent 8.6

It was on time and the crew was good

The food wasnt upto the mark

YYZ
CDG
Okay 4.6

Got pillow, blanket, headphone and eye cover

Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge

Mon, Jan 15
DME
IAD
16h 50m
Mon, Feb 19
IAD
DME
14h 10m
Trip: 36 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Dec 16
DME
IAD
21h 10m
Mon, Dec 25
IAD
DME
14h 25m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17218 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
ORD
FRA
Okay 4.3

Passenger behind me was kicking my seat. I called on flight attendant to resolve situation and they could not care less to resolve issue.instead asked me to move.my 6 year old son who was flying with me was terrified of the man that was kicking my seat.

FRA
IAD
Excellent 10.0

Hospitable service

Service/hospitable

MUC
FCO
Okay 4.0

Plane was clean, crew nice and courteous.

Food.

IAH
FRA
Okay 5.3

Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!

Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!

DEN
FRA
Excellent 9.6

The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable.

It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up.

Sun, Dec 24
SVO
IAD
29h 50m
Tue, Jan 9
IAD
SVO
26h 05m
Trip: 17 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

DMM
AMS
Okay 4.3

staff was fine

old old plane, very uncomfortable. Tiny bad screen made movies pointless

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

Sat, Dec 16
SVO
IAD
51h 39m
Mon, Dec 25
IAD
SVO
17h 25m
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

LHR
AMS
Good 7.6

I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly

Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

Fri, Dec 22
VKO
IAD
35h 30m
Tue, Jan 2
IAD
VKO
29h 30m
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16866 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
CPT
IST
Mediocre 2.0

The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel.

IST
BGW
Good 7.0

Boarding was completed very quickly. Flight arrived on time

Screens were very small Issue with with overhead space

DXB
IST
Mediocre 3.0

Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again.

I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it.

ATL
IST
Excellent 10.0

Everything is just done way better than all the other airlines flying to Europe from America !!!

IST
YYZ
Mediocre 3.0

Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again.

I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it.

Tue, Dec 26
VKO
IAD
30h 20m
Mon, Jan 8
IAD
VKO
29h 30m
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16866 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

DXB
IST
Mediocre 3.0

Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again.

I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it.

IST
BGW
Good 7.0

Boarding was completed very quickly. Flight arrived on time

Screens were very small Issue with with overhead space

DYU
IST
Mediocre 2.0

Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

Wed, Jan 3
DME
IAD
15h 35m
Mon, Jan 8
IAD
DME
12h 50m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 3
SVO
IAD
31h 15m
Mon, Jan 8
IAD
SVO
20h 45m
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
LHR
AMS
Good 7.6

I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly

Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

JFK
AMS
Good 7.6

Two hours delay in the start.

Wed, Jan 3
VKO
IAD
30h 20m
Mon, Jan 8
IAD
VKO
29h 30m
$1095
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16866 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
DXB
IST
Mediocre 3.0

Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again.

I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it.

IST
BGW
Good 7.0

Boarding was completed very quickly. Flight arrived on time

Screens were very small Issue with with overhead space

ATL
IST
Excellent 10.0

Everything is just done way better than all the other airlines flying to Europe from America !!!

IST
YYZ
Mediocre 3.0

Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again.

I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it.

IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

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