For a quick trip to athens they did a great job plane was spacious, and we boarded quickly.
it was hard to find the check in at the airport no signs food was average
Short flight. Was not told if there was a kosher option for the snack.
Lost my bagage on the first leg of our trip. Not even on the transfer but on the first flight they didnt put our bagage
The crew aboard Aegean were excellent, they picked on our son’s anxiety and immediately came to the rescue to see what they could do to make it go away.
My experience with a GNA was extremely poor. My original flight was canceled. They put me on another flight. Four hours later. They changed my seat number to the last row where I had no room at all and it cost me $120 for luggage. Additionally, I missed my ferry in Paris Athens. I had to rebook my ferry and I could not get a refund so by them canceling the trip for four hours it caused me no ferry to go to Betsy. I had to find a room that night. The only one I could find was at the Hyatt grand in Athens And I lost a night. Stay at Betsy that I had already prepaid so no my experience was awful. Additionally, they never said on any intercom that Greece was one hour ahead of Paris so that was a problem. We had no idea and when it was never communicated to us
Ove Aegean Airlines! Used them for several flights over past 4.months. never flown w them before but will certainly use in the future!!!
A thoroughly enjoyable experience in business class, which we “won” in the airlines lottery In exchange for a relatively small deposit. The breakfast served at the beginning of this three hour flight was absolutely phenomenal. I would be tempted to fly Aegean airlines on a transatlantic flight in light of this experience.
Was grateful that this flight was held for us as we were late from our prior flight.
Our connecting flight from Barcelona to Athens was late and it appeared that we would not make the connectimg flight to Telaviv. The plane ended up waiting and we made the connection. The airline redeemed itself.
Plane from Skiathos was 40mins late and we arrived at Athens in a completely different terminal to the departure gate. Myself and my daughter had to run for over 15mins to get to the gate at the far end terminal and we made the flight by 3 mins. The distance from arrival and departure should have been explained, so very stress full of r myself and daughter.
The weight and balance of the aircraft was wrong. It took the ground staff 2 hours to find a forklift to reposition a large heavy crate from the back cargo hold to the front cargo hold. I watched this from my seat. The pilots told us we would be 20 minutes then another 10 minutes delayed waiting on the tower to release us.
There was a departure delay of at least one hour. We also waited in line for 40 minutes and then in the bus for 20 minutes.
It was a short flight so food and entertainment wasn’t necessary
The flight went well, but boarding via a shirtless bus was unpleasant
My flight was supposed to leave at 8:35 and arrive at 9:35. The plane took off at 9:20 and we arrived after 10am. Horrible experience and zero organisation.
Relatively good for a LCC, free water and a biscuit, free standard seat selection at check-in. Just be wary of legroom if you're tall, and the boarding process was very disorganised with no announcements and no queue management.
Do not check bags with Sky Express! We were flying from the Milos airport to Athens. Sky Express lost our checked bags. We were on our way to a wedding in Athens.. In fact, more than half of the flight’s passengers had their bags lost / left at the terminal. This was not a large plane (~50 people), so having left that many bags at a very very small airport where there was only one other flight (from another carrier) scheduled that day, is a ridiculously large oversight. Our bags were sent on a meandering ferry to Athens the following day, to arrive at our hotel 3 days later, but it was too late to be helpful. We had to buy outfits and toiletries, etc when we arrived for the event. We are filing a claim with Sky Express for partial reimbursement.
Never heard about them before and was surprised how organized and efficient they are.
These were tickets purchased with a stolen credit card number.
Welp - they boarded us appropriately...then had us sit on the plane for over two hours before cancelling the flight...which meant another night in Munich. I probably had it a little better than most as over 500 people had to be accommodated/re-booked etc. The next day I boarded the same flight (for which I had now been ticketed 3 straight days) and - with "only" an hour delay, managed to finally get home over 2 days later than scheduled. I haven't flown Lufthansa to Europe in years...and I won't be looking to do so again in the future. To be clear, though, the people I interacted with - flight crew, Service Center, check-in were all professional and courteous - management is clearly to blame for their lack of communication and unpreparedness for when things go wrong.
Seat very cramped, could not recline. No cheese with meal. Staff very helpful.
Staff was very professional friendly food was okay i used the lufthansa app and it was great told me immediately what gate I should go i would fly with lufthansa anytime
Food was terrible. They ran out of options and gave me a bland undercooked pasta and veggies. Only middle seat was available to select although I paid extra. Baggage delayed at destination. Flight attendants not really helpful.
One one boarding scanner was working to scan 400+ passengers to an Airbus 380. Food in premium economy was mediocre.
As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.
This flight had way more space than my international flight which is just embarrassing
The flight crew was friendly and accommodating. I witnessed one of the flight attendants deal with a difficult flyer with extreme calm and compassion. I was so annoyed with the passenger and so impressed by the flight attendant. His quick action de-escalated what could have been a major incident. He was awesome.
I was told in Florence my bag would go directly to Indianapolis. I had to wait to get it. Then security in EWR was slow so I missed my flight as United would not allow me on the plane even though it was still on the tarmac and the door to the tunnel was open. I blame both Lufthansa and United for refusing to allow me on board a plane that was clearly still on the tarmac. Behind me two grandparents and their ten year old grandson were on same flight from Munich to EWR. They were refused to board the United flight. So we had to sit for 12 hours in airport until next flight. No compensation has been offered either by Lufthansa or United.
Flight was delayed and luggage was delivered day after arrival. In Bilbao they told me day after would be delivered faster if I went to Bilbao to get my own bags so I did. Wasted my morning.
