Don't change gates at the last minute.
Tarifas muy altas...servicio de silla de ruedas excelente
Little space between seating
Cons: "Flight attendant was very aggressive and confrontational."
Pros: "Delicious pretzels and sparkling water."
Cons: "Horrible at customer service and those travelers with no status."
Pros: "On time flight, entertainment and food options."
Cons: "Uncomfortable seats."
Cons: "On time and a little early"
Pros: "Easy boarding. Crew was friendly."
Cons: "Both the to and return flights, I was never able to get their entertainment to work on my iPhone. The website fails to load in the browser even though I’m on their in flight WiFi and following instructions specifically"
Cons: "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."
Pros: "Great Crew"
Cons: "More room"
Pros: "After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319"
Cons: "Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels."
Cons: "Your staff needs to utilize better communication. I scheduled the first flight of the day, and it was delayed. We were stuck on the tarmac for an hour without anyone telling us what was going on. We had to return to the gate to refuel and we left at the time we were suppose to arrive to Charlotte."
Pros: "Very good service"
Cons: "Mobile boarding passes did not work and required us to go back to the service counter and print the tickets. Luckily we had time but this was a hassle given we were traveling with our 3 year old. The woman at the service desk quickly helped us print the passes but stated the mobile boarding passes tended to not scan. They should have told us to print the passes the first time we were at the counter if they knew the mobile passes tend to not work."
Pros: "food, drinks, seats, price"
Cons: "Terrible service from crew. Bad odors from bathrooms."
Cons: "Leaving MKE was organized and orderly. No problems noted. Once in PHL, flight was delayed due to no crew. After an hour or so, boarded the plane. Was on the plane for 45 minutes with no explaination from the crew. It was an electrical problem. Had to inboard and wait 45 more minutes. Allow weld to rehoard again. Waited another 20 ministrations before leaving. I am all for safety, but communications need to improve."
Cons: "My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances."
Pros: "Flight attendant actually seemed to enjoy job even had genuine smile. Made that the most enjoyable flight I’ve had in awhile"
Pros: "Great entertainment. Ok food and drinks. Newer777."
Cons: "Long flights are pure torture in these small seats."
Cons: "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"
Cons: "The crew met their requirements. I dont think you’ll survive they dont go beyond."
Cons: "Flight network sent an incorrect name to the airline and i had to go under so much trouble the day before just to correct itz"
Pros: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."
Pros: "Everything but the boarding."
Cons: "The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait."
Pros: "Flight was on time"
Cons: "The plane was too old. It is shameful. Avianca should stop using this plane"
Pros: "Seats were comfortable"
Cons: "We landed at a different airport than we were supposed to and no announcement was made. We weren’t updated at all! When we finally landed in bogota we missed our connections and couldn’t get on another flight for 14 hours"
Pros: "Very little legroom for a 5 hour flight."
Pros: "Accommodation of letting me and my kids sit together."
Cons: "Flight delayed"
Pros: "The flight was delayed 4 times until we were unable to make our connecting flight. We were sent home to try again tomorrow. Meanwhile other flights AA made their connections. Total bullshit. I suggest they couldn't round up a crew."
Cons: "You are kidding."
Pros: "The food, entertainment and crew were satisfactory."
Cons: "I did not like that my original flight was flat out cancelled. It made for a stressful trip."
Cons: "we had to wait for the 4th flight attendant for almost 3h in la. The Crew at the gate wasn't even able to make proper announcements. The plane didn't provide charging stations for your devices, I would expect for a flight like this that you either have screens on each seat or you're be able to charge your devices"
Pros: "Nice staff"
Cons: "Luggage is lost"
Pros: "Awesome crew. Comfortable seats. Great entertainment options. Good food."
Pros: "In seat entertainment screen and USB charger. The chicken salad"
Cons: "Flight crew were rude, wasn't sitting next to my partner on the same booking for both flights. Had to pay for wine, they couldn't even give just one complimentary wine with dinner. Dinner was bad except the small chicken salad was good"
Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"
Pros: "Food was goof"
Cons: "Staff never smiled or even said hello. May be culture but better training is needed."
Cons: "Entertainment is rather limited."
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Pros: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Cons: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"
Pros: "They got us seats on a Latam flight later in the day."
Cons: "I don't like being bumped from a flight when you have e-tix in hand from a month previous purchase for three travelers."
Pros: "La puntualidad de los vuelos."
Cons: "El vuelo lo operaba American Airlines y no parecía una línea con alianza de vuelo ..chek-in automatizado no apareció mi boarding así que hacer fila para resolver..afortunadamente lo hicieron de una."
Pros: "Great food and headphones"
Pros: "Entrtainment and food."
Cons: "Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem."
Pros: "Flight is only an hour so not much to get wrong."
Cons: "We were delayed and I felt like information could have been shared with passengers in a better way."
Flight delayed for over 3 hours while other flights to region took off.
Boarding process was confusing. No signage of where the groups should line up especially for group 1 & 2. Flight crew’s service was excellent.
Due to running on one engine there was no cool air in the aero plane so the entire flight was warm without a AC.
Pros: "On time"
Cons: "Upgrade seating"
Cons: "We had to wait for about seven hours at the airport because the flight was delayed."
Cons: "The flight was delayed for almost five hours."
Pros: "Crew didn’t interact-but in all fairness it was only a 2 hr flight"
Cons: "Plane moaned groaned and squeaked with every movement. Turbulence was nasty in the first stage decent"
Pros: "Just outstanding handling of any upcoming issue, comforting travelers, helping lost moms not knowing what to do with their unbehaving sceaming kids. Helping rude business travelers to get more alcohol without charging them, and many challenges along that line, just handled amazingly!"
Cons: "just the food items available, would be so nice to have a few more options for purchase!"
Cons: "It would be great if airlines would identify where infants are sitting when it comes to upgrading seats. I spent $350 so my husband and I could be kicked and pushed non-stop by a screaming and crying infant. If we had known, we would’ve saved our money and just sat in economy."
Pros: "No problems"
Cons: "No issues"
Pros: "Crew was friendly."
Cons: "Very uncomfortable decents."
Cons: "Despite dozens of empty seats in Economy Plus, flight attendants refused to allow anyone to move into the 8 vacant rows keeping us crowded in coach economy."
Pros: "Great crew"
Cons: "More legroom"
Pros: "On time and great professional staff throughout"
Pros: "I enjoyed purchasing a full fare first class ticket for my vacation"
Cons: "I didn’t like being bumped off my flight and being placed on a later flight in coach section. No refund for lesser service."
Cons: "The flight was delayed more than 4 hours. It was a bad experience with United."
Pros: "Quick and easy flight- not much to say, which is always good news while flying."
Cons: "Small seats."
Cons: "A very old B757. late departure. No explanation."
Pros: "Left on time, friendly crew, comfy flight."
Cons: "For reasons I still don’t understand my baggage didn’t travel with me and I was not able to get it until several days later"
Pros: "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
Cons: "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"
Pros: "The flight attendants very sincere & nice. I love that their was a lot of leg room on the flight as well."
Cons: "There was no entertainment alternatives."
Pros: "Very friendly staff. Very smooth bag check. It was crowded but the line moved quickly. Boarding was very organized and easy to maneuver. The flight was very enjoyable and we actually landed 20 minutes early. United has once again provided an excellent flying experience!"
Cons: "There was no part of the entire united experience I did not like."
Cons: "One hour delayed departure after an already too long 3.5 hour layover."
Pros: "Don't do it."
Cons: "The ticket was over- priced, the staff was untimely and indifferent, they were overbearing and incompetent."
Pros: "The wi-fi entertainment was good"
Cons: "Unfriendly crew. Broken seat back, would not recline. Made crew aware and was basically told to deal with it. Delayed twice on my return lay over. Not a good experience overall."
Pros: "The flight was smooth. The crew was great."
Cons: "The snack."
Cons: "I bought tickets for a Lufthansa flight with a Lufthansa flight number and confirmation notice, only to wait in line to find that it was a United flight and United didn't list the baby's ticket number that was in the Lufthansa confirmation! lost an hour resolving ticket issues. When I pay for Lufthansa tickets, I expect to have a Lufthansa flight with their great service."
Cons: "Airline would not help in any way. Tried rescheduling flight and they wanted to charge me over $500 when I could simply book a $170 Delta flight. I thought they'd help me replace my ticket with another or at least something, but I guess we all know now how United treat their passengers."
Cons: "AC was extremely cold"
Cons: "Crew did not communicate well with ground crew on maintenance issue, causing us to sit on plane for 2:20 hours."
Cons: "Still sitting at the airport. Flight delayed :("
Pros: "Trip and treatment were ok... but tv is way expensive. Avianca offers you a wide range of movies and tv series for free."
Pros: "Wonderful atmosphere despite turbulence"
Cons: "No dinner :) (not crucial, but is often nice to have)"
Pros: "Very organized boarding process."
Cons: "Entertainment/tv none unless you pay. Food...small bag of dry mix snacks or pay. Not asking for prime steaks, but a fruit would have been nice."
Pros: "Flying in America gave me no problems. Things only got terrible after we left Denver."
Cons: "I was pretty upset that I had to go down to baggage claim to get my bag which didn't show up along with any of the other passengers bags for about 35 to 40 minutes. The person who was designated to pick me up was none too happy"
Cons: "I sat between two oversized men and was uncomfortable the whole flight"
Pros: "Quick flight back home, crew understood my needs of having to move 18 days from acl replacement surgery."
Pros: "They gave us free entertainment"
Cons: "We took two hours in taking off"
Pros: "Two flights delayed and one cancelled later. Didn't make my second flight because of that. At the end I didn't get my luggage"
Pros: "The pilot and cabin crew"
Cons: "We boarded the plane on time then were delayed by 1 hour and parked on the Tarmac to wait for air traffic control to give us clearance to take off from Las Vegas to Los Angles, knowing that the LAX airspace was busy, it would of been wiser to of kept us waiting in the terminal, rather than in the plane with no facilities, drinks, and limited air conditioning in 90 degree heat."
Pros: "My wife and I are celebrating our 22nd wedding anniversary and we spend 6 hours at LAX. Two of 6 hours where sitting in the plane. This is the first and last time I'm flying with United. I'm extremely disappointed and I'm not looking forward to flying back to California on Sunday."
Cons: "I also hate the KAYAK update. I feel like I was being lie to for those this hours. For my experience I should be refund for my trip to San Francisco. On Facebook my experience is mention to all my wife and I friend, family and co workers. Again, I'm not looking to my flight back home."
Pros: "I like very much, nice and smooth, I'll recommend this company, food was good attendant excellent and friendly crew. Thank you it was a pleasure travel with United Airlines"
Pros: "Vegetarian food was available and that was the only likeable part for me. Every else was strictly ok."
Cons: "Nothing exceptional. The flight crew definitely needs to to tone down on their attitude and customer service skills. Short distance traveling is fine but definitely not recommended for long distance."
Cons: "The flight was starting to be delayed from 8 am in the morning, but did not take off until 5:55pm. Kept getting delays with no information. They could at least give detailed information as to why the delays..In this day and age they should we pay the bills."
Pros: "Direct flight"
Cons: "Seat is very uncomfortable Bad odor on plane"
Pros: "No surprises which is good"
Pros: "We did leave on time"
Cons: "The fact that we arrived 30 mins early and have to wait to get off"
Pros: "Absolutely nothing"
Cons: "Delays on take off, for a variety of reasons, terrible service, non communicative staff, extremely uncomfortable seats for any period of time longer than two hours. Spirit is so cheap, that it’s reaching a point of diminishing returns; the service is so poor is not even worth the low cost. Will never make the mistake of flying spirit again"
Cons: "Crew from Ft Lauderdale was very unprofessional and were hanging out as a group, laughing nearly the entire flight; they could not even get through an announcement without busting up."
Pros: "I arrived safely"
Cons: "Crew was not welcoming, seating was very tight, we boarded late and if you cant carry a purse and a carry on because you will be charged $45 online. $55 at the airport or $100 at the gate. Fees for this airline are insane!"
Cons: "Spirit website is horrid Had to wake at 4am to finally get my boarding pass"
Cons: "The woman at the gate was not very helpful about accommodating me bringing my needed medications on the plane that were in a cooler. Once the crew came, they were much more helpful and willing to assist in getting my needed medications on the plane and traveling with me. Also, it was my first time flying Spirit Airlines so I was not aware that although the initial price for the ticket was very competitive, they nickel and dime you on everything from carry-on baggage to a nonalcoholic beverage on the plane, so when comparing it to other airline prices it's really not as cheap to fly as you initially think it is when you purchase the ticket"
Pros: "Assistance with printing Boarding Passes"
Pros: "Sprite is a ripe off"
Cons: "Show respect to thé black community."
Cons: "Was a few minutes late no help, compassion or anything for a handicapped person alone"
Cons: "Excessive baggage charges"
Pros: "Good for the price of the round-trip ticket."
Cons: "The cost of the carry-on is more then the check-in for baggage. The Ticket Service Agent at Myrtle Beach Airport - John Griffith was very rude and had an attitude. We didn't know we were standing in the wrong line, he didn't want to accept our baggage. Was going to take the 2 others who had came after us, but the lady had said to take us first. Then he told me not to give him an attitude. When he gave us a really dirty look about it. He acted like he didn't want to be there and we were bothering him, he was very irritated. I have never in my years of flying, had anyone every do that to me. I give his service a "F", he failed to meet all of his requirements: professionalism, respect, misreprensenting Myrtle Beach, Spirit Airlines and his duties of his job. He needs to be retrained or find another job!!"
Cons: "These were the most uncomfortable flights ever. I understand their pay for what you get ethos, but it needs to be much clearer up front."
Pros: "A direct flight."
Cons: "My return flight from Dallas to Myrtle was canceled after check in. There was poor communication as to what to do next, ultimately we were rebooked on American. If it happens to you don't be the guy yelling and screaming, we quietly asked what to do and we're rebooked amidst the chaos within 20 min or so, while the aggressors were still waiting several hours afterwards."
Pros: "I loved the personalities of the crew and pilot; they were very warm and I felt as though they were comfortable being themselves. We arrived 1.5 Hours early to our destination which was great except there was no gate for us when we arrived..which brings me to my qualm.."
Cons: "We were on the plane for 2.5 Hours waiting to be assigned to a gate, which was very frustrating."
Cons: "The staff weren't professional.they did a horrible job in letting us know what we can carry on to the plane and what we couldn't. We ended up having to pay more"
Cons: "I was blind sided by the luggage fee for a carry on. It made my flight cost $84 more. For the total price of my flight I could have found something cheaper & more convenient. Also, the website was difficult to use. I wasn't able to purchase bagge on the website even with the help of a spirit agent. I was very unsatisfied."
Cons: "They cancelled for no reason at the gate"
Cons: "I didn't like that my flight was cancelled! Instead of a refund we got a 50$ voucher, what the he'll is that. Had to pull a bunch of strings to get the airline to book our other flight through 4 different layovers. Ended up in Cartagena 12 hours late."
Pros: "On time great service and the pilot did an outstanding job."
Cons: "No issues with this trip it would be nice if my Pre TSA number showed instead of making me go to the counter and get new boarding pass every trip"
Pros: "Smooth flight"
Cons: "My seat did not recline. My carry-on would have been $59 so I checked my bag for $52nat the airport. There was nothing to read on the plane. There was no TV or music. We were not offered any complimentary beverages or snacks. The flight was delayed 15 minutes. I was seated in the back of the plane, and could hear one of the flight attendants talking loudly non stop during the entire flight."
Pros: "crew very nice"
Cons: "2 delays and then when arrived to counter wasnt let on plane 40 minutes before flight although already check in done, ticket printed, and bag paid for on line before getting to airport. had to be rerouted 2 1/2 hrs to atlantic city from nyc and pay for taxi and bus to get to nyc bc needed to get to nyc before 12 noon for a funeral. I was concerned if took next day flight it would be delayed and would miss funeral."
Cons: "It is really necessary to charge for everything. Coffee or drink."
Pros: "On the way from Boston to Myrtle Beach (which is not what you are asking but I wanted to tell you anyway), I LOVED the flight attendants. The gentleman was SOO FUNNY, he told people that in the 17 years he has been "standing up here, inevitably some of you will not turn off your cell phones. You won't do it. Don't make me come back there after you". Then, the woman attendant did "In Flight Yoga", it was soo fun and soo funny. We all were laughing, it made for a great flight down to Myrtle beach. It even made the turbulence not so scarey."
Pros: "we booked a flight in January for a family member's 90th birthday party in April. The confirmation ticket said the flight took off at 4:15 but when we got there they said the flight was changed to 3:45. We missed the flight because no one notified us of the change. We also had purchased insurance. We deserve either a refund or a free flight to our next destination. Some sort of compensation is deserved."
Cons: "Imagine an all you can eat buffet for $5 with all the best things like prime rib and king crab legs. The reality sets in when they charge you $55 for a plate and an $25 for a fork to eat with. If you want to drink there is an additional $25 water service fee. If you need to use the bathroom that will cost you an additional $50. Your $5 buffet has now cost you $160. The only difference between the above scenario and my flight was the buffet actually cost $300 to start with before piling on the additional fees. It is the only airline that flies directly to Myrtle Beach from here. I had no zero options otherwise without long layovers. The one redeeming thing about this flight was the crew."
Pros: "I was able to easily cancel my reservation"
Cons: "Not a penny was reimbursed so I paid for a service for which I could not use, despite cancelling early (>30 days in advance of the reservation and due to a work conflict, which was the reason I purchased the insurance to begin with!). This insurance is a complete scam!"
Pros: "The crew was very nice."
Cons: "The boarding process was very difficult. Our flight was delayed due to weather but there was no communication between the spirit agents and the passengers. It was very frustrating."
Cons: "I ended up paying bag-check fees I didn't need. It was an honest mistake and I should've been able to correct it. The web site and phone resources were inadequate to address. Spirit treated a first-time customer very poorly. They're cheap, yes, but be prepared to feel cheated"
Pros: "I haven't flown on Spirit for awhile and even though I know it is stripped down to be more affordable it has become ridiculous. If we were told once over the intercom, we were told at least 20 times that if we dared to put our "personal" item in the overhead compartments we would be charged $100! So they said that you had better come up to the desk so it would be only $65! These threats worked and people who really did have personal size items paid $65 when it should have been free. Also, I suppose we were on a newer plane because I could not believe that the seats were actually hollow and there is no padding! It looks like a normal seat until you sit down and realize the seat in front of you is hollowed out. The tray tables are the size of a smart phone and were too small to support an iPad! I was glad it was only a two hour flight because it was extremely uncomfortable. It made me wonder (and pray) what other shortcuts Spirit has taken recently. The crew wasn't rude but they were so busy checking overhead departments to see who they could charge that I don't think they gave the passengers any thought. We did make it to our destination safely and that is really the most important thing. However, I will really shop around for a different alternative before I flight on Spirit again."
Pros: "Got from point A to point B and back... Alive."
Cons: "Cheap flight... wait for it... until check-in. Then, baggage fees. Then seating fees.. Didn't fall for that one though. $45 per carry-on, per person, per direction. And a seat selection fee. Bogus. If you waive that guess what.. you get seats anyway. So we decided to just bring one bag after paying for two and I called Spirit for a refund. 30 minutes later I finally got a refund. Keep 'em on the phone.. You'll win. Seats are cramped and they cost the same as better airlines after all their extra, hidden fees. Enjoy it Spirit. That was our first, and last flight with you.. ever. I'd rather take a three stop flight to get to my destination from a reputable airline."
Pros: "The only thing i liked was that i didn't have to drive ten hours."
Cons: "I didn't like the ridiculously hight fees i had to pay for a carry on bag carry on luggage should be free. I also didn't like the three hour delay i had."
Pros: "The ease of using Uber and flying through the shortest security line EVER? PRICELESS!!"
Pros: "The AC airport was easy to get through and boarding was pleasant. There were also no delays which was nice."
Cons: "Spirit airlines is the worst with their uncomfortable, cramped seats and their ridiculous policy of charging extra for just about everything."
Pros: "Can't complain when departure and arrival are on time and and all employees were nice. All I could have hoped for."
Cons: "Surprised Spirit doesn't offer any entertainment options..... even if they charge for it. Internet or TV? Don't other airlines make money on that?"
Pros: "I liked how inexpensive it was."
Cons: "Trying to navigate the spirit website is a nightmare. I booked through Kayak and there was no provision for booking the checked bag at that time. Trying to go to the spirit website and booking a bag was a total nightmare. Whoever designed the website is a very disturbed individual and if his mind reflects the website, I feel great empathy for him. Jim."
Cons: "Fees for baggage, fees for snacks,fees for seats if you want to sit together, and to top it off, the plane was late arriving for boarding, and sat on the tarmac for 45 mins to take off on our flight in New York! And another thing, the seats are so close together that the passenger sitting behind you ends up with their knees in your back the whole trip. Every move or shift they make is a thump in the back. My kidneys may never recover! Ugh!! Will only use your airline as a last resort."
Cons: "I had an Isle seat and the person next to me was 6 foot plus and approx 300 lbs. I had to sit with one side turned because his body was so far into my space I could not sit straight back. I ended up with a cricket in my neck and back as a result. They should akermann people like that buy two seats. He was so overweight he had to keep his head resting against the seat in front most of the trip."
Pros: "Nice plane"
Cons: "Counter Service at Myrtle Beach, attendant's were rude, I wasn't aware of the weight limit for bags at 40 lbs.. I had to pay extra for 15 lbs. I mentioned it wasn't a problem at LaGuardia and he told me they all need training there ands he should go train them."
Pros: "I liked the timeliness, efficiency and straightforward approach to flying."
Cons: "I don't love the bag fees - but plan ahead and be smart...and it won't really cost you much at all."
Pros: "Getting off of there flight. Otherwise not a damn thing."
Cons: "Got to my gate, the computer said my flight was arriving on time for myrtle beach, so as I was sitting there waiting, I just so happened to hear one of the employees passing into elevator that my flight had changed to a different terminal (at the other end of the airport). So I quickly got up and went over (along with a handful of other passengers). When we got there, we had asked if it indeed got switched. With a snobby reply, were told yes. When we asked why there was no announcement, she said that she was just going to (not even 5 minutes before we were about to board. Then she got on the PA system and said "all zones boarding" so it was like a damn mob scene loading. Additionally, the plane was terribly small. I'm not a big guy by any means (tall but not wide) and I had to sit all prim and proper with my legs straight facing forward and my arms squeezed together or else I would of been bumping into the other passengers. There was also not complementary snacks or soda (which is fine) but they charged $3 for like 6 ounces of soda or a little snack pack of pretzels. Furthermore, there are no tv's, arm rests with the audio jacks (arm rests were maybe a foot long), they had no magazines, and the trays that fold down were the size of like four note cards. A just a heads up, don't buy the cancellation package/insurance for your ticket. I'm starting a new job at the end of the month and had to change my ticket. When I called, I was then told that this could only be used for job layoff or death in the family. I then told them job layoff, I was then asked if I was there for more than a year (I was only there for 6 months) and said no but lost that job because it went out of business. I was then told this wouldn't count and that there was nothing they could do for me. So then I had to end up buying another ticket at full price."
Pros: "The simplicity"
Cons: "bags lost not apologetic took 7 days to get bag"
Cons: "Being told that the flight was cancelled after I left for the airport 2 hours away. Spent an additional $300 to stay in NY so that I could fly home 2 days later. First & last time I will ever fly Spirit"