This was managed by Bulgaria Air. Lots of confusion to whether we had tickets or not. Aegean Airlines also printed both our Aegean Airline and American Airlines flights on the same boarding pass. This caused multiple issues in the Sofia and Athens airports. We could not get a boarding pass from American Airlines since it was booked through Aegean. At passport control in Athens we were so delayed that we almost missed our flight. Passport control was not going to let us pass. They let us go when they announced our flight was boarding.
Bulgaria Air should stop using buses for boarding if possible. It is very inconvenient and delays the departure
Easy check in. Hot snack with wine if desired. Then chocolate, tea or coffee. Altogether excellent.
Seats are quite small, but due to the plane being empty we were aloud to switch seats to have more room
The water was handed out as we were entering the plane, instead of when we are set down and our hands are free of luggage. There was absolutely no food offered from Sofia to London, except a low quality chocolate, which was not delicious. The flight between London and Miami was ok, as far as service and food, but it was absolutely freezing, throughout the whole aircraft, especially in the back seats, I had to cover my head with a scarf, besides using the blanket and still I was feeling extremely uncomfortable. The passengers seating around me shared the same opinion. We did ask for something to be done about it. The gentleman did try to adjust it, but the effect last very short time, and towards the end of the flight it was extremely cold and blowing strong again ….
Had no disruptions or delays. Did not order any food.
It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year
From boarding to disembarking, the whole operation was very efficient.
The staff were very helpful with getting the wheelchair for me and bringing my carryon down the stairs from the plane.
Booked extra legroom seats but as plane had changed we ended up with normal seats. Very little attempt from staff to sort it out
The distance between seats was narrow. So my recommendation is to increase it
It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.
Flights were on time. The crew was efficient and friendly.
I wouldn't like to fly with them anymore, I don't like their service, you can hardly take carry-on luggage because they charge you for everything, you can't ask for a glass of water, and the flight attendant tells you that they don't have any, that you have to Paying 3 euros for a bottle of water horrible, I don't recommend it, and they don't have anything low cost, because the plane ticket may not be expensive but what they charge you later for the rest, the flight becomes more expensive, it's the only airline that I don't like it so far, and I traveled a lot.
The flight was delayed by more then 5 hours and we lost our connecting flight. We had to purchase new connecting flights to our expense.
The seats were not very comfortable and very close together.
I canceled the flight but not wizz nor kayak replied to my messages. Worst experience from both
Typical wizzair flight, nothing special , but as there were flight in the evening we got sandwiches with 50% discount. Terminal wizzair is using is awful. Separate from normal airport, no duty free and only one cafe. Also was late for more than 2 hours but we didn’t got any food or water vouchers.
Boarding was fine, crew professional but not very friendly. Seats are very tight & uncomfortable. 1h delay due to crew change and mechanical issues - no communication whats going on.
After adding baggage costs, and considering the necessity to re-checkin at each stop, and the €50 I was tricked out of for the ridiculous 3 hour min check in, I’ll never fly this very hungry Hungarian airline again!
This airline is routinely voted the worse airline in Europe for good reason. If you have an option, just avoid them.
Very very very…… uncomfortable seats /does nor reclain/ and so little space /this was 5:30 hours flight- and quite expensive no longer low cost airline/ 5:30 hours flight and no water or snacks was offered anly very expensive sales.
The flight was 1.30 hour late because of the Police checking 4 passengers. This was not Ryanair fault but was quite ennoying.
The boarding process was fast Uncomfortable seats ,do not recline.
My fligh was suddenly canceled and no ine approached me The web response was the only one and it was poor and not satisfactory Wizz did not take care for moving me and my family to another flight instead and simply gave us back the flight credits which i cant do nothing with !!
