Daily cleaning, installation of cabin HEPA filters on flights from the Netherlands to Mobile
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 580 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "I like that there are multiple bathrooms onboard."
Cons: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."
Pros: "The crew was so kind and amazing. They definitely made our flight great!"
Cons: "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"
Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"
Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."
Pros: "Everything was easy"
Cons: "Business class seats are snug for big people compared to other airlines"
Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."
Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."
Pros: "It was empty so we were told we could move around in the empty seats"
Cons: "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."
Pros: "Comfort, service food and entertainment. What more can you ask for."
Cons: "Nothing. ]"
Pros: "They didn't serve any refreshments or even water"
Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Pros: "Staff. Very couteous.polite. friendly."
Cons: "Good.entertainment choices."
Pros: "Loved the food and ambiance"
Cons: "The on air entertainment was surprisingly low quality"
Pros: "Nothing much"
Cons: "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"
Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."
Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."
Pros: "Nice airline, great crew and service."
Cons: "Leg room and space was great but the seats could use some more cushion."
Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."
Pros: "I like flying Virgin whether Australia or Atlantic!"
Cons: "Just a little bit more leg room."
Cons: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Pros: "Efficient, friendly, on-time!"
Pros: "Virgin atlantic is the best airline with Dreamliner"
Cons: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."
Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."
Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"
Pros: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Cons: "Vegetarian food selection could be better, need more content in movie selection"
Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."
Pros: "comfort, entertainment, food"
Pros: "very incompetent crew carrying out orders for a very cheap airline."
Cons: "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"
Pros: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Cons: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"
Pros: "Getting off the stinky airplane...peeyoo!"
Cons: "The three hour delay in departure."
Cons: "Why are there no plug-ins?! That was very disappointing..."
Pros: "Dont whish to comment unless a human being can contact me and help me get the $200 travel voucher I was promised. It was so stressful its the least that can be done"
Cons: "the seats are not as comfortable as those on new planes"
Pros: "It was a great experince we enjoy the flight other than the delay on the luggage"
Cons: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."
Pros: "Getting off the flight"
Cons: "The seat was excruciatingly uncomfortable. My legs went numb within an hour. It was hot and stuffy in board, the head rest kept slipping down and hurt my neck the legroom was tiny and cramped my knees and feet. The jerks behind me shoved their feet in the seat and I was disturbed every rime they tapped their screen. Mine wasn't working well so I had to repeat pressing my screen the entertainment selection was lame. The food was stodgy undercooked glutinous and bland. The snacks were stale and the tiny drink servings were almost pointless. Clint think I'll fly Virgin australia again"
Pros: "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Cons: "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"
Pros: "It was on time, and the crew was welcoming and helpful."
Cons: "The lack of healthiness of the snack--mostly sweets."
Pros: "It arrived on time"
Cons: "The most miserable 10 hours of my year, so far. Sat in economy. Small seats. Uncomfortable seats. Design of headrest made comfort an impossibility."
Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."
Pros: "Great food/service/options, nice crew, on-time/early"
Cons: "Entertainment system is quite aged, but selections were OK"
Pros: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."
Pros: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Cons: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"
Pros: "Service. Addrional snacks serbef ice cream lollipop"
Cons: "Seat was hard need padding"
Pros: "Frequent drinks, attentive stewards/stewardesses, good gluten free meal, comfortable seats smooth flight First checked bag is free."
Cons: "Seats were very slim - armrests were pressing on hips when trying to shift my bottom to change position. The 45 minute delay due to fog. No snacks - like nuts, pretzels, etc"
Pros: "It was a lot faster than originally predicted."
Cons: "The inflight entertainment system kept glitching and needed to be reset a few times"
Pros: "Everything was better than expected."
Cons: "This flight was probably great but I was not on it"
Pros: "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
Cons: "Luggage still in Atlanta with Delta."
Pros: "quick and efficient"
Cons: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."
Pros: "Crew was very pleasant"
Cons: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."
Pros: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Cons: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"
Cons: "Unbearably hot!!"
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Cons: "Didn’t like the fact that online check in didn’t work on the Delta app.di"
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Pros: "The crew, the food, the amount of beverages served"
Cons: "Leg room"
Pros: "Entertainment, crew, food"
Cons: "The seats were a little tight for an international flight"
Pros: "The flight could not be have been nicer. Lovely crew!!!!"
Cons: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."
Pros: "Good flight overall"
Cons: "Although I have priority status -The ground crew in Amsterdam gave me hard time with 7 extra Pounds, and I was trying to take it out of the suitcase to no avail. Eventually the agent I was checking in with got busy, I went to a new agent, and with a flick of a keyboard he approved the extra rate based on my status, without even have my to request it."
Pros: "See above."
Cons: "Nothing. Really."
Cons: "No dairy free options!"
Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."
Pros: "seat was fine."
Cons: "A/C was blowing right on our heads. Asked to have the A/C turned down. They said sure. The nothing. Asked again? Nothing. 3rd time, my neighbor and the people in the seat ahead told them that we were ll cold. Nothing! I was sneezing by the time we landed."
Pros: "Friendly and courteous crew, great food, comfortable seating, quick luggage retrieval. Wow!"
Pros: "Friendly staff, good service and on time departure/arrival. Was also quite pleased with the food options available during such a long flight."
Pros: "On the first leg I liked the entertainment options. There were plenty of current content to watch and the screen was good enough. I still resorted to my iPad after a while but it was more because I wanted to watch something specifically rather than I had to. The food was decent but as usual the good stuff runs out before you get your turn. Order special food next time."
Cons: "I don’t like any airlines boarding process in general. They always seem inefficient and slow. I didn’t like the free headphones they passed out. They’re so awful that they really ruin whatever you’re trying to watch."
Cons: "Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight."
Pros: "The seat in Comfort+ was comfortable. The crew was very professional and also friendly and pleasant. The flight departed on time and arrived early."
Cons: "Food was mediocre."
Pros: "Food was better than the usual airline food. We also got a Valentine's day chocolate."
Cons: "seats too narrow, barely have room to sit and stand. No USB charger"
Pros: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Pros: "A good basic no frills flight"
Cons: "Luggage missed the flight and was delivered later that say. It is the same as happened the last time we took this flight."
Cons: "The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Everything was Excellent"
Cons: "Excellent job and keep it up"
Cons: "Pasta on board is heavy, lighter meal option is preferred"
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. Food and beverage service was excellent along with entertainment options."
Cons: "Boarding process"
Pros: "Entertainment system was good, great crew, great food, great service"
Cons: "Smooth and easy"
Cons: "Delayed over 3 hours with no explanation from Delta or any information. Once boarding finally began, another 30 min went by before they closed the plane again without any explanation. As a connecting flight after a long international flight, it was awful. Unfriendly and impatient staff."
Pros: "Nice service for short flight"
Cons: "Lost luggage for 2 days."
Pros: "Comfortable seats, pleasant crew, excellent entertainment, all good great but burrito snack."
Cons: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."
Pros: "Helpful crew, more food than usual, entertainment system and choices."
Cons: "Didn't get meal request even though we did on flight to Europe and despite phone agent working to generate and verifying them before both flights."
Pros: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Cons: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Cons: "As usual, a small space on a full flight. Pretty uncomfortable."
Pros: "Lots of seat space even in economy, I felt very comfortable and not cramped on my flight. Food was decent and flight attendants were very attentive. My flight was kind of an outlier experience as someone on my flight fell very ill and needed immediate medical attention. The KLM employees on board did a very good job of taking care of the situation and making sure everyone else on board still had a calm flight experience."
Cons: "My connecting flight was scheduled too close to my landing time."
Cons: "That when ever I try Delta there is a dramatic event that is mishandled and causes my flight to be extremely delayed or canceled. Promised to never take delta. I booked KLM and didn't know delta would be involved. Horrible."
Cons: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Pros: "Great stewardesses, good food"
Pros: "Good Comfort+ seat, but needs a bit more recline - especially on a 9+ hour flight. Nice crew."
Cons: "Glad I have the comfort+ as the other seats have minimal leg room. Bathrooms could use a refresh."
Pros: "Good staff, crew, amenities in the airport, courteous and helpful."
Cons: "Schiphol has an excellent system in place -- you get through all the checkpoints to the gaits in less than 15 minutes. Then at the gait, at least at Delta/KLM they re-check all the documents twice, and that part takes 40 minutes -- so be prepared to come early to take that into account."
Airlines flying from the Netherlands to Mobile have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the Netherlands to Mobile
Masks required on board, masks provided on flights from the Netherlands to Mobile
Social distancing seating
Middle seats unavailable to book on flights from the Netherlands to Mobile
Testing for antibodies, testing for symptoms for flights from the Netherlands to Mobile
Waiving of change fees. Search flexible flights from the Netherlands to Mobile