Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|November||Most popular time to fly with an average 13% increase in price.|
Average price of a round-trip
|$271||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Nevada to Charleston.
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Scores according to KAYAK customer reviews
Cons: "I had 15 hour transit and they didn’t provide any hotel not even a food coupon."
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Pros: "good food and good movie selection."
Pros: "I liked the cool fuchsia vibe"
Pros: "Not much to like about this entirely unexceptional airline."
Cons: "Everything costs money - food, entertainment, luggage - and far too much at that, which is unacceptable for such a long flight."
Pros: "I slept the whole way, so wouldn't know other than that they didn't bug me"
Cons: "First time on Alaska in 30 years, still impressed. The seat had plenty of leg room which is rare on other airlines."
Pros: "Boarding and entertainment."
Cons: "No snacks at all!"
Pros: "most everything"
Cons: "flight was delayed an hour"
Pros: "The airline is great"
Cons: "Tight seating !! And not very happy with how the Stewartess was so abrupt with me,that could be better!!"
Cons: "My checked bag didn’t make the flight. Now I have to wait for it to be shipped to my house."
Pros: "I love flying on virgin.. very clean and friendly employess.."
Cons: "I understand Alaskan Airlines and Virgin American is merging but i couldn't check in online for faster service. I had to walk over to virgin and stand in line which was a inconvience because I was traveling with a person with disabilities. If companies are merging it should still be a seamless transition for both the client and companies involved. The confirmation information from Alaska doesn't work for Virgin. This should be updated."
Pros: "Alaska Airlines has always been a great airline to fly on. They have always treated myself and my family courteously and respectfully."
Pros: "I like everything the attendance flight everything"
Pros: "I upgraded my seat at the Kiosk to an exit window seat with more leg room."
Cons: "Have to buy snacks"
Pros: "I was asking for a beverage and the flight attendant scolded me for me voice?! Very embarrassing."
Cons: "The connections waiting from one flight to another were extremely ridiculous."
Pros: "almost everything"
Cons: "there was a last minute gate switch. not sure why that happens."
Pros: "Very routine flight, no hiccups."
Cons: "Initial check in was extremely slow...minimum staffing when the line formed."
Pros: "The in flight crew is friendly and courteous."
Cons: "My 06:05 am flight was cx'd on 12/6 due to weather condition. I was moved to another flight which would turn a 2 hour direct to 8+ hours to Las. It would not work for me, and there is no other resolutions that Alaska airline could offer. So I had to buy a new ticket from Delta at the airport and flew out at 7:30am. Noted the very next Alaska flight @7:30am and the rest of the direct flights for the day to Las were all on time departure flights. I must say that i am disappointed for Alaska's emergency contangecy plan and its response to a mild conditioned winter weather, and afterall the "best resolutions" that the airline could offer."
Pros: "Boarding the plane was quick / efficient. Flight was on time."
Cons: "The plane was disgusting hot. The gentlemen sitting behind me asked a flight attendant if the temperature could be turned down and nothing was ever done about it. I've flown about 100 times in my life and I can honestly say that was the hottest / most uncomfortable flight I have ever been on."
Cons: "It's always a let down when transferring from an international airline to a domestic one that nickels and dimes you for food and drink"
Cons: "Printed TSA Precheck on wrong boarding pass. Customer service verified it was entered correctly. Told to reprint at airport and would be fixed. It was not and nearly missed flight waiting at ticket counter."
Pros: "The assistance I received was excellent thank you"
Pros: "Smooth flight nice crew !"
Cons: "The cheese on the fruit plate was dry but everything else was good"
Pros: "Staff was nice but o can't choose my seat when I book the flight ticket."
Cons: "I can't choose my own seat"
Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "The new interiors on the 737-NG aircraft are fitted with vents which are pretty inadequate. They don't open very wide and then don't provide very much air at all. Headrests on window seats in the exit row don't move. No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."
Pros: "I love Alaska airlines. Seattle was experiencing a windstorm and Alaska did it's best to accommodate those that were bumped from the cancelled flights. Even through high winds we landed safely and the crew gave excellent service. Alaska also has free streaming tv shows if you have a tablet or cell phone and download their app. The pilots communicate wit you through out the trip and get you to your destination early if not on time quite often."
Pros: "Flight was not full so the little extra room was nice"
Cons: "There weren't any small "extras" as they have on other airlines. No wifi or free entertainment."
Pros: "You have always been the best at treating your customers and providing the best service"
Pros: "Food comfort and quick flight"
Cons: "also cut my lock off my checked bag I'm a welder and travel Back and fourth often and this is the first time they've ever done this."
Pros: "Weather wise, plane left late but the whole flight, layover, puddle jumper.... Was awesome! Best airline ive flown yet! Kudos!"
Pros: "This was a great flight, though perhaps that was more about the circumstances. A view of lightning strikes in the distance after takeoff followed by a flight into the sunset landing shortly after the sun disappeared over the horizon, all aboard Alaska's specially-decorated Spirit of Disneyland II. It was a smooth flight with friendly employees at the gate and onboard. Window seat in coach was comfortable enough. I didn't buy any food onboard, choosing to stick with the traditional complementary pretzels and a glass of water, which I got refilled once. There was no entertainment provided, but the flight wasn't long enough to need it."
Cons: "I don't really have any complaints about the flight itself."
Pros: "Peope were helpful and friendly."
Cons: "I have habit of resting my elbows outside of the area boundaries of any chair I sit in. It is startling how many times, by surprise, my elbow was momentarily caressed by the buttox of a beautiful woman walking toward the front of the airplane, just back from the restroom. I don't fly much and it was cracking me up. I was trying to focus on a book."
Cons: "IT WAS DELAYED 1 HOUR AND 50 MINUTES WITH NO EXPLANATION AND NO EMAIL WARNING,,DIDN'T FIND OUT TILL AT THE GATE COULD HAVE DONE SOMETHING ELSE FOR 2 HOURS OTHER THAN SITTING AT GATE,,,"
Pros: "All aspects of the flight ran on time and the luggage was available in a timely manner. Also 5he kiosks to check in make the process extremely easy."
Pros: "Friendly flight crew. Easy flight. Non stop=huge bonus! Arrival 5 minutes early. All good!"
Cons: "The seats are very stiff and felt worn out. It would be nice to have more food options that are included with our flight purchase."
Pros: "I was booked on another flight leaving at 1105 I was at the airport 2 hours early, got through security so fast and arrived at my gate in time to hear the final boarding announcement for an earlier Seattle flight. I went to that gate and asked if There was room for me, they got me on the flight with no problem, I just had to pay $25.00 Well worth it to not have to sit around for two more hours..."
Cons: "Overbooked flight, almost didn't get to fly on a reservation I had for a month in advance. Attendant made me stew until last person boarded the plane. Not very polite or customer service oriented. I will look to other airlines in the future"
Pros: "Friendly and efficient Flight on time"
Pros: "Very few people on flight. Lots of room."
Pros: "Great employees, Checked my bag for free. Let me board first"
Cons: "Landing a little jerky. Didn't like pretzels. Wanted peanuts."
Pros: "Quick boarding. Short flight. Fast luggage service."
Cons: "Seats were small. Not for big people."
Pros: "Cheap upgrade to first. not the best first, however."
Cons: "Grouchy crew."
Pros: "Safe, on-time travel. Efficient boarding. Mostly friendly staff."
Cons: "I think a healthier complementary snack option (other than biscotti) would be nice. It is a long enough flight, more should be offered in the price of your ticket, in my opinion. Some with entertainment and wifi. Better complimentary options are appreciated when flying when other airlines."
Pros: "Love Alaska Air, great crew"
Cons: "Noting I didn't like, cheers!!"
Pros: "Amazing Staff Through and Through. Kind. Attentive. Nurturing and Professional."
Cons: "The man sitting next to me was coughing and not covering his mouth. I am especially concerned given the recent Coronavirus outbreak."
Cons: "Provide earphones or headphones"
Pros: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Pros: "Crew was nice the flight was smooth and comfortable seats."
Pros: "Flight was cancelled - we were moved to an Alaska Air flight. That is why all of the NAs. What was good is that the moved us to another flight in a timely manner. Also, the gate attendant kept everyone informed of what was happening."
Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."
Cons: "Food service Leg room"
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Pros: "Connecting flight attendant was extremely helpful"
Cons: "Delayed due to weather this missed the first connection then bumped from first class by a rude gate agent in Atlanta"
Pros: "Amazing crew"
Cons: "Left A bag behind in NY"
Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."
Cons: "Slow WiFi"
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"
Pros: "comfortable flight"
Pros: "36 minute flight.."
Cons: "Not really much you can do"
Cons: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."
Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Cons: "I missed my flight due to Tsa"
Pros: "No problems"
Cons: "Takes so long to board plane"
Cons: "Food, cramped seating."
Pros: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Pros: "On time. Connecting through Atlanta is quick and efficient"
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Cons: "The customer service and the strict nonsense rules"
Pros: "Flight attendants very friendly."
Cons: "Being next to lavatory."
Pros: "Got upgraded to comfort class it was comfy"
Pros: "The space"
Cons: "No TVs"
Pros: "Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!"
Cons: "No LCD screen for entertainment."
Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"
Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"
Pros: "Direct flight"
Pros: "Friendliness, spirit, organization of crew."
Cons: "The obvious- no leg room, no food"
Pros: "Crew very nice"
Pros: "LGA caused massive delays due to construction."
Cons: "Nice airplane with good seats and legroom"
Cons: "Nothing. Delta is the best airline in North America"
Cons: "Rough flight and landing."
Cons: "Delta costumer service was terrible. Cancelled my trip twice. They lied to us saying that they were going to give vouchers for hotel, that we were going to be automatically booked for next flight and that our bags would arrive with our flight. Waited 7hs to talk to an agent in the airport. 24h wait in Atlanta had to sleep in airport. They wanted me to wait three days in atlanta. They forced me to check a carry on because they didn't have room in the plane. They told me my bag would arrive with my flight. It never did. I still dont have by only bag. Unbelievable."
Pros: "The only thing I liked was that I was one fight closer to home. This flight was awful."
Cons: "The aft lavatory had a broken seat lid so they took the entire lavatory out of commission for our flight, and our flight knowingly experienced ground delays so one lavatory for 100 people for several hours is UNPLEASANT. One crewmember was in a foul mood, and due to the lavatory issue, refused to let anyone use the forward lavatory while she was doing drink service, even during an emergency."
Pros: "My Delta flight from Salt Lake to Orlando was the dreaded redeye. Flight was packed, no empty seats. I had a middle row seat. But the plane was new and the seats were comfortable. The flight arrived early.I slept or tried to sleep the entire flight. No complaints."
Pros: "I definitely like the variety of entertainment that was given throughout the flight."
Cons: "The flight attendant was so rude to others including myself. I'm not one to be to needy but when i was about to ask the lady if I can switch seats to the fair back where there was two empty seats she gladly let the other person but not me. She said no that if I wanted to sit back I needed to set with the other person. Our flight was from NYC to PR 5hour long and in between those hours she let a couple sit together on the other empty rows while I was feeling supper sick. Other passengers notice and had told me that they felt sorry for me. I was Embarressed. I was debating on venting on Twitter just yet and also on this review because what difference does it make. What matters the most is that we all got to our destination safely."
Cons: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
Pros: "My seat location and comfort was good"
Cons: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Pros: "Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing."
Cons: "The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room."
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "The flight attendants were helpful and friendly, the plane was clean and food was ok"
Cons: "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"
Pros: "Everything was good"
Cons: "No wifi, no personal TVs"
Cons: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Pros: "Crew was quite attentive and professional."
Cons: "Ground time after leaving the gate was over 30 minutes. Much too long!"
Cons: "Movies was good."
Pros: "wi-fi access"
Cons: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Pros: "On tome"
Cons: "2hour and 45minute layovet"
Pros: "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
Pros: "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
Cons: "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Cons: "The flight never happened, so all in all, things we're pretty terrible!"
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Cons: "Really unorganized this time around. They couldn't seem to get it together."
Pros: "The flight was short."
Cons: "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."
Pros: "great gate personnel"
Cons: "late times loading and taking off"
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "Bumping passengers with seated tickets so you can fly additional crew elsewhere is 100% unacceptable. Luckily I got on the flight last minute but only after dealing with extremely unprofessional staff/supervisors at the gate"
Cons: "The people by the check in were HORRIBLE. Almost missed my flight!!"
Pros: "The crew was wonderful and ny seat had plenty of space."
Cons: "My flight times kept changing every 20 minutes. It drove me crazy to keep informing my family about constant delays."
Cons: "They changed my flight at the last moment and my connection was 2 hours delayed"
Cons: "We were not advised that we had to change planes. Our original iteniary was an one hour layover in Chii, and continuing on the same plane. If my wife did not ask a flight attendant a question I might have missed my connecting second flight. I never heard of the same flight number being used on a another plain."
Cons: "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
Pros: "Boarding was quick and easy and the flight was on time."
Cons: "No entertainment was offered and leg room was minimal."
Cons: "Bathroom didn't work, flight late, no air conditioner, rude staff"
Pros: "I slept the whole way!"
Cons: "Because I arrived 40min before my flight was scheduled to leave the kiosk wouldn't print my boarding pass. I was forced to stand in a line that took 18min for a customer service representative. I was then told I couldn't board my flight. I was then put on standby for a flight that would leave two hours later. I went through security it only took 10min because it was 8am on a Saturday morning in LAS VEGAS. I was through security and my original flight still hadn't left. If the kiosk had just printed my ticket I would have made my flight with plenty of time."
Cons: "Kayak keep giving me the wrong information. So I ended up canceling my flight and i had to pay for another ticket."
Pros: "The crew was top notch. Friendly engaging"
Cons: "I'm not sure but yet again we had to sit for 30 mins before taxing to the terminal."
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "Everything was very professional."
Pros: "Nothing will never book with aa again"
Cons: "Everything terrible no internet no tv no food not even to buy. 2 hours sitting on plan with 2 babies before taking off then another hour in circles waiting to land. Girl on plane with loose dog up and down aisle and more"
Pros: "THERE WAS NOT FOOD MAYBE ONE DRINK THAT WAS IT. ON MY RETURN ONLY A DRINK AND SMALL BAG OF PRETZELS VERY POOR SERVICE. I'D NEVER TAKA AN AMERICAN AIRLINE FLIGHT. THEY KEPT MY SUITCASE IN LAX WHEN MY DESTINATION WAS GUADALAJARA. I HAD NOTHING TO WEAR IT TOOK 2 DAYS FOR ME TO GET MY SUITCASE VERY FRUSTRATING AND POOR CUSTOMER SERVICE WHEN I CALLED TO ASK FOR INFORMATION REGARDING MY SUITCASE."
Cons: "I'D NEVER FLY THAT AIRLINE AGAIN."
Pros: "excellent crew members, kindness and sympathy. Very friendly persons all of them."
Cons: "food is totally absent unless you pay extra money. Just a drink and a bag of pretzels."
Cons: "Lac of professionalism from American employe I lost the flight and the ticket . I don't think I will ever choose American to fly again in the future."
Pros: "everything was very smooth american airlines in my opinion was top notch free wifi was a hit"
Cons: "one problem was i couldnt access the ticket on my phone which would have made the airport much easier and i was unable to have an option to upgrade to first class"
Cons: "My flight was delayed an hour and half. Witch made me miss my connecting flight to LGA."
Pros: "The flight was a breeze, very nice. This aircraft didn't have the little tv's on the back of every seat like some others so I purchased the in-flight wifi beforehand, downloaded the app and was SO WORTH IT! I watched Star Wars The Force Awakens for a few dollars more and time flew by! No pun intended :)"
Pros: "Online services"
Cons: "Security lines"
Cons: "Paid $33 for upgraded seat and it had no storage and just as cramped...total waste of Money."
Pros: "Flight attendant's service, lots of leg room"
Pros: "The crew was excellent which is not common on American."
Cons: "I had a first class ticket and the plane was a mid to small size plane with executive coach seats. There was no entertainment. Dirty arm rest and partitions. The plane needed to be vacuumed and cleaned."
Pros: "The crew were"
Cons: "United first class - no food"
Pros: "The crew was very courteous and smiling all the time. Always nice to see."
Cons: "Except for the three hour delay due to a broken part on the plane leaving to Vegas, no other complaints. Round trip flight was very pleasing."
Pros: "Received a text that the flight from Denver to Frankfurt is delayed 2 hours."
Cons: "Delay notification message did suggest calling the airlines to make change nor stating that I'll miss my connection in Frankfurt. I assumed I'll be missing it so I called Lufthansa to make changes. Their attempts to help took too much time, they did not look tat the trip from origination to provide best alternatives until I arrived to airport in Las Vegas to find out that again they had to change the booking and issue a new ticket. This took more than two hours. Had I not was preemptive I would have been stuck in Frankfort for an extra day."
Pros: "Excellent service from crew during flight. Luggage was lost and can not be found"
Cons: "Luggage was lost and cannot be found today is day 7 in Kiev Ukraine and no details about my luggage."
Pros: "Porter Service in Las Vegas. The gentleman who helped us was awesome. The rest of the crew don't even compare to the Japanese in service"
Cons: "why would you charge $6 for a 1.5 hour flight to watch TV. Didn't even have time for a movie..."
Cons: "Left my Kindle on the plane. It has yet to be returned/found."
Cons: "My flight was significantly delayed. They kept changing the departure time and we ended up getting in very late."
Cons: "Both domestic flights got cancelled. I lost the first day of my vacation and had to miss an extra day of work on the way home."
Cons: "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
Pros: "Loved that it was an empty flight"
Cons: "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."
Pros: "Great crew, very efficient boarding"
Cons: "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"
Pros: "Nothing worse time ever"
Cons: "Flight got changed and delayed."
Pros: "Quick check in!"
Pros: "Plane was new and nice"
Cons: "Flight delayed 6 hours with inadequate information and no compensation plan, no customer service in the LAS airport"
Pros: "Everything was wonderful the crew was very knowledgeable of something."
Cons: "there was nothing I didn't like. Everything was good"
Pros: "They made"
Cons: "Flight was 2 hours delayed due to a mechanical issue. Why wasn't the plane inspected and maintained prior to the flight boarding, and having everyone deplane and move to another plane?"
Cons: "Seats didn't recline, wifi wouldn't work, and none of the 110v outlets actuall had power. Pretty sad for a brand new 737."
Cons: "Terrible. Missed my flight and didn't get a refund or rescheduled flight. Just out of money. Why to get paid."
Cons: "No one was there to help when it came to checking in, they just left it to the machines to do everything and they weren't helping at all. They should really offer a free checked bag like Southwest does."
Pros: "We left on time"
Cons: "No leg room what so ever. I was cramped into my seat. The service was terrible"
Cons: "cost me a fortune in missed plans back in new york"
Pros: "I didn't like anything. Airlines staff is hopeless and non-cooperative. When we arrived at LAS airport, they informed us flight is closed for check in and baggage can't be checked. Next minute I received a message that flight is delayed by 3 hours because flight is delayed from SFO. Staff lied and didn't cooperate at all"
Cons: "Flight was delayed three times in a day due to which we left in a limbo. Flight was delayed because of non-staff availability and they give us 20 different reasons to lied about actual fact. Luggage was delayed and pledged to take United never again"
Pros: "The app is helpful when notifying you of cancelations or delays"
Cons: "United canceled my flight due to weather conditions. The rep on the phone suggested no alternate airports and was not helpful with making my way to my arrival destination. They said all flights were booked going out of NY/PA for at least the next 3 days. I will definitely be looking at other airlines and now have to book a second flight as I will be missing 2 days of work already."
Cons: "No in-flight entertainment. No screens in the back of the seats and no wifi videos - poor for a 5 hour flight. Leg space was almost none existent and seat did not recline."
Pros: "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."
Pros: "Good service"
Pros: "The flight was quick and on time."
Cons: "The cabin was too warm."
Pros: "Flight was great the crew members were friendly and attentive it was a relaxing trip"
Cons: "We sat at the gate because United oversold the flight. They offered passengers a great comp and a woman gave up her seat. It took 30 minutes for United to get her off the manifest and the other passenger on it. What a joke"
Cons: "My flight was canceled... so they put us on another flight, in seats with no windows, the other we was not even sitting next to each other. Will never fly United again"
Pros: "Generally, I've been satisfied with United flights, but this one tried anyone's patience."
Cons: "The heat turned up no space"
Pros: "Not much"
Cons: "The smallest and tightest plane I have been on and one of the worst landings I could not believing experience with united"
Pros: "The fast boarding"
Pros: "Friendly stewardist"
Cons: "My flight was delayed for close to four hours. Staff at the airport did not keep us updated about the flight changes. Nothing was offered to passengers as compensation for our missed family activities, wasted time away from out loved ones, etc. This is my first time flighting with United Airlines and I did not have a good experience."
Pros: "That i could ask information about my flight without any negative attitude towards me 8_)"
Cons: "Last minute flight schedule changes because of previous flight delay"
Pros: "Very spacious and comfortable"
Cons: "Took a while to board and to get off the plane"
Pros: "I liked that the aircraft moved me from Las Vegas to Newark. The aircraft was clean, and the cabin crew was friendly."
Cons: "Pillows were not provided for an overnight flight, only blankets. The seats are hard and uncomfortable, even though there is extra leg room in Economy Plus. The seats are leather, which in some ways may be nice, but without a pillow, having your head resting on the leather headrest for hours is not comfortable. The cabin interior is mostly a cold blue color with accents of grey, with harsh cold lighting. Not inviting or relaxing at all. Other recent longer United flights that I've been on have been nicer, but the seats were no more comfortable."
Pros: "Customer service is the best"
Pros: "Flights on time prompt easy to pick seats. friendly"
Cons: "My flight was canceled and has ot stay an extra day, but I was given complimentary stay at a hotel, and food vouchers. the next day the flights went very smooth."
Cons: "Flight was delayed by an hour for apparently the crew members being late. This is by far the most unprofessional flight crew I've seen. Space was cramp and there was not enough overhead space for carry on bags. About 15 people had to check in their bags, aren't overhead spaces calculated based on the number of seats? Shake my head."
Pros: "Very smooth flight and courteous flight crew."
Cons: "No carry on allowed. It took forever to get out gate checked bag on arrival as all passengers were jammed on gangway waiting for theirs."
Cons: "5+ hour delay the only compensation was a voucher for a cup of coffee"
Cons: "I did not like it took an ENTIRE hour for the passengers and MYSELF to get our bags off of baggage claim. Our flight landed @ 11:38 pm we did NOT get till an hour later! I will be contacting corporate!"
Cons: "Every thing was ok"
Cons: "Delayed both ways to start out. Got to the airport 2 hours early and the workers were not even there to check our luggage. Had to wait until 4:30-4:45 before checking luggage and going through TSA when flight left at 6:20. Delayed due to losing log sheet after everyone already boarded, $45 checked bag (ridiculous), no complimentary drinks have to pay $2.99, flight was FREEZING to the point where I couldn’t sleep and I didn’t sleep the night before, talked about their credit card for way too long like they were in dire need of your business, landed and had no one to bring the walkway so we could get off the plane. Very disappointed in this airline"
Pros: "The flight was smooth and arrived early."
Cons: "The seats were extremely uncomfortable. After 30 minutes, it felt like you were sitting on ply-wood. Seats did not recline at all. No leg room. Flight attendants stayed to themselves during the flight and seem to do the absolute minimum. Luggage retrieval took forever."
Pros: "Checking in was easy"
Cons: "Most uncomfortable seats ever. They don't even recline. NO Wi-Fi, no entertainment at all! Roughest landing ever on a plane."
Pros: "The design of the seats"
Cons: "The staff did not work they sat in the back of the plane the whole time talking about other employees captains and how dissatisfied they are with the shifts that they work etc. The crew even had passengers move from the back row 30 so they could have a place to sit in the back of the plane ."
Pros: "I like that the flight was nonstop early morning and late evening. That's it!"
Cons: "I hate all the fees. It is a wonder Frontier airlines is not charging to breathe their air, I hate that! The seats are too tight, and the airplanes are old."
Pros: "non-stop flight"
Cons: "The crew was unfriendly. Had to pay for carry on's. Also had to pay for drinks and snack. Took over an hour to even be offered a water."
Pros: "The staff was funny and created a light-hearted and relaxed atmosphere. The flight overall was comfortable and the plane was nice."
Cons: "Paid for the flight initially. Thought it was a great rate. As it came closer to my trip all these hidden fees such as paying for the seats, paying for carryons began to appear, which was very inconvenient and unusual for a flight."
Pros: "The fares are unbeatable"
Cons: "Consistently late."
Pros: "The crew provided great service. Very friendly."
Cons: "Not very comfortable. Doesn't not have small things like a port to charge phones. Things that are needed for long flights and are provided by other airlines. Seems outdated."
Pros: "Everything went smoothly and on time"
Cons: "Having flown multiple times on Frontier, I find it odd that you never hear anything from the cockpit. Like: Welcome passengers. estimated time in flight, crusing altitude, estimated arrival time, weather at destination, starting decent, etc. Of course, as an ex-military and corporate aviation pilot, the more I know the more comfortable and connected I feel."
Cons: "The boarding process was hectic and not organized. Seats extremely uncomfortable. Flight was freezing the entire time. Having to pay additional for every single additional bag brought on board."
Pros: "The price was the draw, but it is very true on Frontier Airlines "you get what you pay for""
Cons: "Seats were very thinly padded, small and non adjustable. The price for both CARRY ON and checked luggage was the highest I have found, $45 carry on and $40 checked. The price for a drink of any kind, water, soft drink and so forth was way too high. Anything to eat was also out of line. If you are diabetic be for warned, bring your own. My flight from Nashville to Las Vegas was so bad, as far as hidden fees and customer service goes, I tried to book a on any other airline for the return trip to Nashville. This was even though I had a round trip ticket on Frontier. To my dismay all other airlines were full. I am writing this review as I wait at the gate for a departure time on my Frontier return trip, we are 2 hours late for departure with no new departure time given. There are not any Frontier employees in the gate area to give updates. This is the bottom of the barrel for airlines and I will not ever be flying Frontier Airlines again."
Pros: "The staff was amazingly helpful, empathetic, and kind. I genuinely enjoyed the experience because the gate attendants, crew, and pilot were fantastic."
Cons: "I did not like that I did not read the fine print and ended up having to pay at the gate for a carry on. I'd never flown Frontier before . . . but I'll know for next time: one personal item only. :)"
Pros: "Most everything else was oK."
Cons: "As I said, the seats don't recline, and are shy on padding. Very uncomfortable. Might be ok for a short flight, but, NOT 3-4 hours. Won't do that again!"
Pros: "Good price; easy to book; easy boarding; very punctual (everything on time)."
Cons: "Plane was very uncomfortable and cramped; Charged extra for everything (I thought they would ask for more money for carrying my wallet and a pocket comb.). Traveled as a couple; had to pay extra to insure that we could sit together. Are you kidding???"
Pros: "Hummm, landed safely! I do like that "carry on" people have to pay extra."
Cons: "No reclining seats even after paying an extra $50 for the good seats (and to ensure sitting by spouse). Cannot even get a glass of water without an extra charge."
Pros: "Everything went smoothly"
Cons: "Paying extra for what would have been a carry on for UA or AA"
Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."
Pros: "Smooth effective boarding to the plane."
Cons: "Seats were like the park bench, hard as rock. By the time we landed I had a sore back and neck. I don't think cabin was pressurized properly or there was something not right as my Airpop during landing was much more savior than I have even had and was very painful. his was first and will be last flight with them. Not worth the $30/$40 saving you make."
Pros: "Crew much friendlier than the crew we had from St. Louis to Las Vegas. Unlike our flight from St. Louis to Las Vegas e were boarding properly with Zone 1 going first. (We paid extra for Zone 1)"
Cons: "Seating room left much to be desired. No room for my long legs"
Cons: "Delay of two hours"
Pros: "worsts seats ever. unknown $ 40-45 to check a bag. Will never fly again.. if southwest is a 7/10, you are a 2"
Pros: "The smooth flight"
Cons: "The cramped seating"
Pros: "Flight was fine, golf clubs made it OK."
Cons: "Be prepared to pay extra for EVERYTHING!"
Cons: "en retard de 2h pour l'embarquement et payement du bagage au retour de 45$"
Cons: "That the plane was three hours late and no one would explain why, almost as if it were a secret for some reason. Then there was gate confusion which did not help at all. Seemed very disorganized. No real issues with the flight once we got on. Was bumpy, but not pilots control. Also, charging g for water is I deed uncalled for. What would happen if circumstances called for water for someone who was I'll and they had no way to pay?"
Pros: "Did not have food"
Cons: "My original flight from MIA to Las Vegas was cancelled 1-1/2 hours before takeoff. There was no reason provided by the CSRs. Their instructions on rebooking the flight were severely insufficient and led to much frustration. My 9 am flight had to rebooked to 5:20 pm. I spent all day at the airport and no reason whatsoever was provided. No meal vouchers were provided either. That was a terrible experience."
Pros: "The crew was very friendly."
Cons: "I have a problem with having to purchase a ticket and then have to pay extra in order my wife and me to sit together."
Pros: "For sure flight this airline is great but for longer flight No way."
Cons: "It's a bit confusing when you have to drop your luggage and also upon arrival in Las Vegas there was no information on our baggage claim and it took an hour to find."
Pros: "Frontier claims to be the cheapest, but they add additional fees to bring a carry on item (it ends up being cheaper to check your bag) and to select your seat when checking in."
Pros: "Getting off the plane at my destination"
Cons: "Plastic lawn furniture for seats. I'm 6'1" and my knees were literally wedged against the hard plastic back of the seat in front of me. Seat backs have no cushioning or lumbar. Seat backs are short so I couldn't rest my head. No recline, no cushion on the hard plastic armrests. Crew was mediocre at best. Nickel and diming is horrible on this airline and in the end you pay the same as most other airlines. I was absolutely miserable and will never fly Frontier again. If I could give comfort a negative rating I would. My back and neck still hurt two days later. This kind of seating cannot be encouraged by frontier or any other airline"
Pros: "Flight left on time and arrived a little early. Staff always offering seatbelt status in a prompt manner, keeping our safety in mind."
Cons: "Hard to get any sleep in a cramped space, but that's how it usually is on a redeye."
Cons: "No reclining seats!"
Cons: "Delayed, baggage took an hour to arrive to carousel"
Pros: "Nothing stood out to like."
Cons: "The flight attendent had a hard time explaining things over the loud speaker. To high on in cabin food."
Pros: "My experience overall has changed for the worse within the last year when traveling via Frontier. I particularly do not like the extra fee to sit in a chair that declines. What happened to declining chairs being the standard?"
Pros: "Charged for everything 45dollars. For carry on"
Cons: "I don't know why I chose to fly frontier again. Cheap rates, but you have to pay for a carry on, which is ridiculous. You don't get a free beverage, the crew is alright and the seats are so uncomfortable and small. I can't imagine how someone bigger than a 5'4, 120lb female could sit through a flight. This was my last time flying with this company and I will not recommend it to anyone!"
Pros: "- Price. It's the cheapest way from A to B, which is the only reason I would fly again."
Cons: "- Seats were very uncomfortable. They do not recline unless you're first class. - Nothing besides the flight is included in ticket price. Drinks, snacks, blankets, in-flight entertainment, even baggage fees (unless you're military) are all extra $$. - "First class" is laughable. The seats are a different color and can recline a few inches. That's literally it."
Pros: "The good thing about my experience traveling with Frontier was safety, I don't care about hours waiting to depart as long as technicians staff gives the great light to get on board. Last and not forgotten is a non stop flight so to me al the compliance end up within 4 to 5 hours .The flight crew was very kind with the passengers."
Cons: "Carry on prices wasn't expected at all, snacks are very limited, seats couldn't lean back. Had this experience by been delayed for 4 hours because technical problems and didn't have the nerve to apply a discount or refund on the trip . Some passengers were upset and concerned about connection flights."
Pros: "First of all they charge you 40$ in internet for your carry on bag ! You dont have food or snacks Its cheap only If you dont have any bags otherwise take an other airline !"
Cons: "Over 1.5 hr delay in Las Vegas- sometime cannot be helped, I understand."
Pros: "The price"
Cons: "We waited for over 5 1/2 hours for the pilots to get to the airport. The reason given by the flight crew was weather related. We were offer nothing in the was of compensation for our time. The delay caused me to miss a day of work."
Pros: "I have to say I love the price. I visit my daughter in Las Vegas every year and it cost her so much money but your flight price was amazing. Because of Frontier I got to see her twice this year and I only plan on using you."
Cons: "The line to check in was so long but then someone from Frontier came and got all the customers who checked in on line already. That made a big difference."
Pros: "$45 to carry on a bag and put in the overhead bin. Ticket was cheap but after paying $45 EACH WAY I spent more than buying a ticket on another airline that lets you carry on a bag for free. They even charge for soda. Ripoff. Will never fly this airline again. Buyer Beware. There is no way to know about the hidden fees before buying your ticket unless you want to spend an hour or more combing through the multiple pages of fine print."
Airlines flying from Nevada to Charleston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights