Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$704||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Nevada to Milan.
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Scores according to KAYAK customer reviews
Cons: "Good for now"
Cons: "The man sitting next to me was coughing and not covering his mouth. I am especially concerned given the recent Coronavirus outbreak."
Cons: "not the cleanest seat/tray table"
Cons: "Food, at least for first class."
Cons: "Appreciate the communication from pilot when on tarmac"
Cons: "Brighter, kinder and nicer faces."
Pros: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Pros: "Al the amenities were provided."
Cons: "In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles."
Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Cons: "The area in the back of the plane by my seat smelled like dirty feet."
Pros: "First class flight attendant shantee was fantastic. Breakfast was strange menu...but tssted ok."
Cons: "Better menu choice."
Pros: "comfortable flight"
Pros: "Attendants, food and entertainment very positive"
Cons: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."
Pros: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."
Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Cons: "Flight delayed on runway in NY for 90 minuted"
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."
Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"
Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."
Pros: "The pilot was extremely informative The stewardesses were helpful It was a delayed flight and they made it relax"
Cons: "Bad weather at LGA"
Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Pros: "Friendliness of attendants. Quality/quantity of snacks."
Cons: "Hip room/leg room."
Cons: "Cramped seating for premium Econ"
Pros: "The pilots were communicative of why and what the reasons were of delays as far as the landing and getting the plane to the gate."
Cons: "Attendants that offered drinks and snacks offered me coffee or water but didn’t offer a snack. But asked the girl next to me if she would want one. No consistency"
Pros: "Everything was executed well. Flight attendants were lovey & attentive"
Pros: "The crew was gracious and accommodating."
Cons: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Pros: "Flight attendants very friendly."
Cons: "Being next to lavatory."
Pros: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Cons: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Cons: "The flight was delayed for 4 hours."
Pros: "Over all everything specially we got in earlier than expected"
Pros: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Cons: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."
Pros: "Crew was curious and quick to think of alternative solutions."
Cons: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Cons: "Kids yelling"
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Pros: "The crew was amazing and the food was pretty good for airplane food."
Cons: "The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable."
Cons: "Even though all the seats weren't sold out I couldn't upgrade my seat afterwards"
Cons: "Reservation. Checkin. Seating. Flight."
Pros: "My Delta flight from Salt Lake to Orlando was the dreaded redeye. Flight was packed, no empty seats. I had a middle row seat. But the plane was new and the seats were comfortable. The flight arrived early.I slept or tried to sleep the entire flight. No complaints."
Pros: "On time departure and slightly early arrival"
Cons: "Airline food is just so inadequate in every way."
Cons: "in Amsterdam any DELTA crew helm us, only KLM"
Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Pros: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Pros: "Great newer plane, great service!"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Cons: "No entertainment facilities"
Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Pros: "Liked the transfer"
Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Pros: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Cons: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Pros: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Cons: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Cons: "Flight cancelled because of weather"
Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Cons: "Horrible Crew..."
Pros: "La entrada"
Cons: "El resto de cosas"
Pros: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"
Pros: "Nothing particular"
Cons: "Nothing particular"
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"
Pros: "Great people"
Cons: "It was an hour late"
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Pros: "The flight attendant was very nice to me. TV was very good. space was enough ."
Cons: "We had to pay for wi fi."
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "Free drinks and snack!"
Pros: "Excellent choice of movies. Great service. Friendly crew."
Cons: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"
Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."
Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."
Pros: "Average flight"
Cons: "Food on AF montreal - paris flight and totally rude stewardesses"
Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Pros: "Pleasant staff."
Cons: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"
Pros: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."
Pros: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Cons: "Nothing that I can remember, again I was too tired to stay awake."
Pros: "should let first board passenger in rear rows and not everybody together."
Cons: "2h delay for "crew reasons" TV had only 7 of the 22 channels with reception"
Cons: "Did not inform me of the shut down of Nice airport that Monday night July 25 from 11:30 to 4:00. I was stranded in nice. I planned to take a taxi to have it take me around a nice at night to see the city. But lost that opportunity.. Then the next morning before boarding I got inquired by French police asking why did I stay in Nice over night. My suitcase locks was cut open and a special silver plated cup,handle,was broken in my suitcase."
Pros: "Crew was super nice"
Cons: "Don’t pack people in like sardines! Our seats were so close it was in humane! Also we were in the back of the plane and it was uncomfortably hot! Why are there no individual a/c blowers over each seat!! Because of the heat and the cramped seats had to keep getting up and standing in the back because I was so claustrophobic!! Miserable, miserable, miserable!!!"
Cons: "Sorry the attitude to help people after a cancelled flight is sucks,"
Pros: "The crew was very nice"
Cons: "Long delays, started in Las Vegas all the way thru to Athens"
Cons: "Stop losing my luggage and stop charging for food."
Cons: "They broke my guitar"
Pros: "Seats were nice"
Cons: "Complementary water... It was a decently long fly not to offer anything."
Pros: "Comfortable seats"
Cons: "Inadequate frequency and quality of service by flight attendants, mediocre food, small portions at dinner service, poor responsiveness of seat controls, incredibly poor resolution and small sized video screen in business class. Nothing but candy and pretzels available for snacks between the long time between meal services. No separate jetway for first and business class passengers. Several hour delayed takeoff after boarding due to multiple maintenance issues and equipment failures."
Pros: "New plane and good service"
Cons: "Delayed 1.5 hours."
Pros: "Crew was great. Accommodating and welcoming."
Cons: "Food quality could have been better. Snack was very poor before landing."
Pros: "boarded and landed on time. staff was nice."
Cons: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"
Pros: "Flavor was fine"
Cons: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."
Pros: "Very good"
Cons: "same as above"
Pros: "Very room seats."
Cons: "They even charge for water."
Cons: "There was no food or movie"
Cons: "Cramped seats. Hot and sweaty. Poor food quality. Stingy on beverages"
Pros: "I managed to get onto an earlier flight than anticipated when my original flight to Milan was canceled. The flight went well and service was certainly completely acceptable. I don't recall many details more than two weeks later."
Cons: "The exit row seat available on the rebooked flight was a middle seat, and I can't really complain since I did get the extra leg room I originally booked. I didn't like the length of time I had to wait at Heathrow, however, due to the canceled flight. It was several hours! My apartment rental landlord and I were both inconvenienced somewhat by the late evening arrival when an early afternoon arrival was initially scheduled."
Pros: "Food good! Crew friendly"
Cons: "Food was great and plentiful! The crew were friendly and helpful. Seats were compact. But that’s usual for airlines. Plan extra time for customs...aaaaugh!!!! Two hours! I’ve never had to wait that long before."
Pros: "Service was excellent"
Cons: "Food was served cold. They came back later and offered it hot, but it was way later."
Cons: "In flight service needs to be improved"
Pros: "cheaper pricing"
Cons: "no mention of visa entry to US when I booked my trip !! caused me all sorts of problems .... you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks"
Cons: "I paid for TWO EXTRA suitcases for my flight. I carefully packed and weighted them in advance. The "lady" on the counter made me remove one jacket and one pair of boots from each suitcase because it was GRAMS over the limit. Grams those that my hand scale did not accuse at all. The following customer right after me had KILOS OVER the limit (almost SEVEN) and were not flying business or first class, regular economic class just like me. And they did not had to remove a thing from their extra heavy suitcases. What is the company criteria? Anyway, I bought me another return flight on OTHER airline and simply lost my return flight on BA. I am never flying this horrible company again."
Pros: "The seats were surprisingly comfortable."
Cons: "The service was kinda rude."
Pros: "Seats fairly comfortable (by incredibly low economy standards), leg room decent, good selection of free movies and TV shows, meal was free and actually pretty good! Provided blankets to make up for the fact that it was frigidly cold."
Cons: "Not enough overhead storage space, some rude flight attendants. First half of flight was FREEZING!"
Pros: "British AIT flight attendants are the nicest"
Cons: "The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs"
Pros: "Leg room was good. Direct flight to Europe."
Cons: "Old plane. Poor seat entertainment - TV was terribly old and outdated. No plugins at the seats. Seats were smaller than most economy seats. Food was pretty poor, and drinks were very small and not enough for a 10hour flight. Expected A LOT more from British Airways. This flight was poorer standard than many low cost flights. We have done a lot of traveling overseas and this was one of the worse flights."
Pros: "There were no passengers in middle seats. I liked the M&S food for purchase, although they ran out of sandwiches by row 10."
Cons: "I made the connection from T3 to T5; my bags didn’t, again, BA!"
Pros: "Staff was very pleasant. However the airline charges for everything! Coffee, tea, water. As a result it took 1 hour and 40 ministers to get to my row! Everyone had to pay by charge card. A disgrace to wait so long. Greedy leeches."
Cons: "Charged fir water and coffe."
Pros: "The flight was great. Business class is the way to go if it’s in your budget. However, the British Airways photos of business class does not quite reflect reality. It’s just a regular seat with more leg room."
Cons: "We waited 3 hours in the airplane before they would take off, first because they said there was a line for the taxi gate, then they said something was wrong with the airplane they needed to fix it. Shouldn't they do maintenance before they load a plane?"
Pros: "It was a smooth landing."
Cons: "Do difference between business and coach except no one in the middle. Same seats, same everything. Save your money."
Pros: "Nice, smooth flight, no complaints."
Pros: "Great crew who managed brilliantly under the circumstances...."
Cons: "The aircraft was unbearably hot - crew member in rear economy member said it was 42 degrees at one point. Took almost 2 hours to get the back of the plane (where I was sitting) down to 27 degrees. Understand that temperature can only be reduced in small increments but why was the temperature on board allowed to get to 42 degrees prior to boarding?? The crew were brilliant, and hats off to them for working in such difficult conditions."
Cons: "Flight was late. Poor support from ground personnel in LHR Poor service"
Cons: "Food are discasting"
Cons: "Our bags were lost. Only water was offered."
Pros: "Safe flight"
Cons: "Very poor service. Did not offer drinks. When asked for drinks the crew said they are doing duty free and did not serve water or drinks."
Cons: "The fact that even water is for purchase is disgraceful"
Pros: "nothing to be noted"
Cons: "late departure"
Cons: "The plane was an hour late and there was no snacks served, you had to pay even for water."
Pros: "This was maybe a regional carrier, the flight was a bit more mundane compared to the wide-body crossing the Atlantic, however, there was nothing to really complain about. Boarding was a bit of a madhouse, but in the end not too eventful."
Cons: "We booked a wheelchair transfer from the connecting flight, and BA refused to provide the service. My elderly mother in law with limited mobility was left alone and stranded at Heathrow and was only assisted by fellow passengers (NOT BA staff). Unbelievable."
Pros: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Cons: "no food, no entertainment system, no facility to charge cell phones."
Pros: "Arriving safely."
Cons: "The temperature was annoyingly hot on board."
Cons: "luggage was on another flight - i got my luggage 24 hours later"
Pros: "exelant crew ans service"
Cons: "overprice for extra bag"
Cons: "The plane is not comfortable. Especially the number of toilets is very small: only 1 (ONE) on each side in the touristic part. And it is on the flight London-Las Vegas (10 hours)! One has to go for taking some drink himself. Not enough drinking was suggested during the flight. The screen is very bad. No real choice of movies."
Cons: "The food was not that good. The crew wasn't smiling at all."
Cons: "Our BA flight from Rome to Paris was operated by Vueling. Vueling staff in Rome lacked knowledge of whether or not our bags could be transferred properly to our BA connection and onto our home city. Our bags did not connect and arrived 2 days after we did. Vueling desks were extremely unorganized, staff were not helpful, and boarding the plane after 2 buses hauled the passengers far out onto the concourse was a nightmare. We love BA, but we will never again purchase a flight where Vueling is involved."
Cons: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
Pros: "My seat location and comfort was good"
Cons: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Pros: "Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing."
Cons: "The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room."
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "The flight attendants were helpful and friendly, the plane was clean and food was ok"
Cons: "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"
Pros: "Everything was good"
Cons: "No wifi, no personal TVs"
Cons: "I found out at the airport the day we were leaving for Spain that my daughter's passport had to be valid for 3 Months after we returned home from our trip. When booking a flight out of the country it would be nice if Air .com could of mention that to me. We were trying to get to a cruise we had already paid for that was going out of Spain. They would not work with me at all and cx my whole booking. When I tried to talk to them on the phone the man could not speak very good English and was not making any since at all. I let him talk to the British Airlines counter manager and the manager tried to explain that he would have to rebook us that he could not. Air.com was horrible and never helped us out at all. They should not be in business . I paid them of course months ago and I was just out the 1400.00 dollars. British Airlines was amazed that they did nothing to help us out."
Pros: "No ac, left late. Can't pull in bc our gate is occupied. I never have complaints, but I'm hot and my back hurts."
Cons: "Prior flight had a problem Apparently. It affected our flight. Hot and tired. I want off.....still sitting here..."
Cons: "Servicio a bordo; un sandwiche viejo y agua!"
Pros: "Flight was delayed in classic AA form, ten minutes at a time, leaving you standing around the gate picking your nose with no information! An hour later we board. Our flight attendant Nicky was awesome!"
Cons: "The plane had no power outlets and spotty WiFi. Even though they knew we were late to Charlotte, they let our connection take off EXACTLY on time while dozens of us rand through the airport. AA does this to themselves, they are the worst!"
Pros: "Nice crew"
Cons: "Slow and confusing boarding process"
Pros: "Plenty of room in first class. Flight crew was efgicient"
Cons: "Flight was not catered, therefore we ended up with only a small cup of water. It wasn't worth the upgrade to first class. Also, the upgrade indicated our luggage would be a priority at baggage claim. We had connection to make for an international flight, but here I sight at baggage claim 1...waiting and waiting."
Cons: "The flight attendants were Garbade"
Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."
Cons: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
Pros: "It got me home in one piece."
Cons: "The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground."
Pros: "Nice staff"
Cons: "This thing that they called an exit row had no extra legroom whatsoever!"
Pros: "Staff was friendly and flight was timely."
Cons: "Bad smell on the plane and 20 minutes of turbulence."
Pros: "Offer to send the carry on for free at the gate."
Cons: "Have to pay for check in bag. Used to be free!!!"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."
Pros: "Better than united. Customer service is awesome"
Pros: "The crew was friendly"
Cons: "We sat behind a 3 year old child. Very loud screaming jumping. Parent did not have control over child. The stewardess did not seem bothered. The longest most miserable flight EVER!!!!"
Cons: "Movies was good."
Pros: "wi-fi access"
Cons: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Pros: "On tome"
Cons: "2hour and 45minute layovet"
Pros: "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
Pros: "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
Cons: "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Cons: "Really unorganized this time around. They couldn't seem to get it together."
Pros: "The flight was short."
Cons: "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."
Pros: "great gate personnel"
Cons: "late times loading and taking off"
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "The people by the check in were HORRIBLE. Almost missed my flight!!"
Cons: "They changed my flight at the last moment and my connection was 2 hours delayed"
Cons: "We were not advised that we had to change planes. Our original iteniary was an one hour layover in Chii, and continuing on the same plane. If my wife did not ask a flight attendant a question I might have missed my connecting second flight. I never heard of the same flight number being used on a another plain."
Cons: "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
Cons: "Bathroom didn't work, flight late, no air conditioner, rude staff"
Cons: "Because I arrived 40min before my flight was scheduled to leave the kiosk wouldn't print my boarding pass. I was forced to stand in a line that took 18min for a customer service representative. I was then told I couldn't board my flight. I was then put on standby for a flight that would leave two hours later. I went through security it only took 10min because it was 8am on a Saturday morning in LAS VEGAS. I was through security and my original flight still hadn't left. If the kiosk had just printed my ticket I would have made my flight with plenty of time."
Pros: "The crew was top notch. Friendly engaging"
Cons: "I'm not sure but yet again we had to sit for 30 mins before taxing to the terminal."
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "everything was very smooth american airlines in my opinion was top notch free wifi was a hit"
Cons: "one problem was i couldnt access the ticket on my phone which would have made the airport much easier and i was unable to have an option to upgrade to first class"
Pros: "Online services"
Cons: "Security lines"
Cons: "Paid $33 for upgraded seat and it had no storage and just as cramped...total waste of Money."
Pros: "Flight attendant's service, lots of leg room"
Cons: "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."
Pros: "All services were very good."
Cons: "Overnight sleeping in extended seats in Business Class were cramped."
Pros: "New plane, great seating."
Cons: "Food should be tastier and boarding should be more efficient and on time."
Pros: "Food was great, seat was amazing"
Cons: "Boarding was done by bus and it took too long and it want comfortable"
Pros: "Crew was awesome, seat spacing comfort not so much."
Cons: "Need to have seat upright to use trays to eat on flight"
Cons: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."
Cons: "Grab business class upgrade offer - worth every penny."
Pros: "Food taste"
Cons: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."
Cons: "They don’t even give glass of water in business class. Terrible attention."
Pros: "The crew was great."
Cons: "My baggage did not get delivered to the final destination, that could have been handled better."
Cons: "It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable."
Pros: "Great entertainment selection."
Cons: "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."
Pros: "Everything was on time"
Cons: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"
Cons: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."
Pros: "Service was good and the food was better than average."
Cons: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."
Cons: "The flight was with some delay."
Cons: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."
Cons: "No film"
Pros: "The planes were fantastic, wish all other airlines provided the same amenities. There was ample leg room (even in the economy peasant class), there were innovative changes in the pullout tray, beverage holder, convenience of charging devices, a mirror, specific pockets for books/glass cases/snacks. And a very comfortable headrest which made snoozing easier."
Cons: "Contacting TAP Customer Service was a nightmare. It took forever before anyone answered the phone &, when they did, it was VERY difficult to understand their English. Forget reaching ANYONE after 9 pm; ditto for trying to do anything online, e.g., checking in, picking seats, modifying reservations, etc. If you are forced to do anything at night, prepare yourself for total frustration."
Pros: "All except for service to handicapped."
Cons: "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."
Cons: "Flight was three hours late."
Pros: "Staff were pleasant"
Cons: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."
Cons: "Seats are very tight had more room on earlier jet blue flight"
Cons: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."
Pros: "The stewards and stewardessen were very professional and friendly"
Pros: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Cons: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."
Cons: "TAP seems to have trouble landing at its own global hub. Three hours wasted in Porto before the traffic over LIS had cleared up. First time TAP, last time TAP."
Pros: "Flight was on time and landed early. We got small samdwiches with a snack and juice."
Cons: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"
Pros: "Crew and captain we're very kind and friendly"
Cons: "Poor entertainment"
Cons: "Flight was delighted and service staff was slow"
Cons: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"
Cons: "Rock hard seats. Surly stewardess. Mediocre to poor food."
Pros: "Hot food and real utensils Good entertaining selection Very nice staff"
Cons: "Everything went well."
Pros: "Very friendly staff and well organized."
Pros: "Decent staff on the plane"
Cons: "Could not move my seat the plane was very uncomfortable"
Pros: "The flight attendants were very professional and helpful. The food wad good."
Cons: "There is nothing that I did not like."
Pros: "The crew was exceptional. Very, very friendly and professional. It stood out."
Cons: "The airplane was pretty old and it's time for a makeover."
Cons: "The monitors did not work."
Pros: "Movie selection was good."
Cons: "Staff was rude and food was terrible."
Pros: "Crew was nice"
Cons: "Flight from Porto to Lisbon was late. We almost didn't make our flight from Lisbon to Barcelona. Our luggage didn't make the connection."
Pros: "Left on time. Served food and drinks. Friendly staff."
Cons: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."
Pros: "New plane. Great service."
Cons: "Seats are very small. No entertainment system."
Pros: "The flight was mostly ok minus squeezing in seats. Crew was delightful. Delay lowered my rating."
Cons: "Severe delay. Almost missed connection."
Pros: "No delays, quick boarding and deboarding, friendly staff."
Cons: "Very limited legroom, no free checked bag without MileagePlus status."
Pros: "Excellent crew and pilot."
Cons: "No entertainment."
Cons: "Seats were uncomfortable"
Pros: "Big space between seats. Best screen entertainment."
Cons: "Food was only average. Especially fish."
Pros: "No comment on this flight"
Cons: "No comment on this flight"
Airlines flying from Nevada to Milan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights