Daily cleaning, installation of cabin HEPA filters on flights from Nevada to South Dakota
Allegiant Air has waived its change and cancellation fees on flights from Nevada to South Dakota. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Cons: "At least free water"
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Pros: "Staff were friendly and helpful. Planes were clean and food excellent in first class."
Pros: "Everything else was okay"
Cons: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"
Pros: "On time"
Cons: "Small air craft"
Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "Great flight attendants and very clean"
Pros: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Cons: "WiFi wasn’t working but we were informed so not really a negative just an observation."
Cons: "No issues. Smooth ride. Decent service."
Cons: "Everything was to my satisfaction."
Pros: "Time of the flight"
Cons: "Space in the plane"
Pros: "Every single detail was outstanding"
Pros: "Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew"
Pros: "Great movies...."
Pros: "early take off and early landing"
Cons: "crying baby... passengers hanging out in the aisle... also lady sat in my emergency row seat and would not leave so I let her have it. also the lady next to that seat complained the whole time we tried to negotiate that seat. also the flight attendant that gave our section drinks seemed irritated and very rude. Older african american woman that stuck her finger in my face and the person next to me to ask her to stop her question as he picked up snacks that she dropped in the aisle. Kind of rude and kind of uncalled for. And the lady next to me (lauren) is an ER dr that had a layover in Atlanta for 4 hours to vacation with her fiance in the Caribbean..."
Pros: "the seats were ok"
Cons: "was little late"
Pros: "Understanding crew, and a helping attitude"
Cons: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."
Pros: "Standard Flight boarded fast everything went smooth"
Pros: "Row 40 was uncomfortable due to inability of seat adjustments."
Cons: "Couldn't adjust seat"
Pros: "Flight was smooth and pleasant. Cabin crew was very kind."
Cons: "I flew on a 15 year old plane. After my excellent flight to LAS with AA, flying DL was a notable downgrade. No drinks and nuts/pretzels."
Pros: "the staff"
Cons: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"
Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"
Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."
Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"
Pros: "Never ever get economy fare! Getting a seat at he gate is a nightmare!"
Cons: "Seating assignment process. Length of time to talk to anyone at the gate. Pregnancy priority seating is impossible."
Cons: "We were delayed. Then they boarded us and we left the gate to then sit out in the 108F sun. They knew before we pushed back the wheels up time was extended again."
Pros: "Left on time and got in early"
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"
Pros: "Overall great experience"
Pros: "Liked the selection of channels and movies."
Pros: "Overall this was a great flight. The entertainment system wasn't always working, but I was reading and its a short flight, so I didn't really care."
Pros: "I love that I was upgraded to first class!"
Cons: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"
Pros: "Nice chairs with built in pillows. J"
Pros: "Tv s food drink seat size"
Pros: "Held the plane for a late connection . Trackble luggage"
Cons: "No screens. No food. A320 mechanical issues on both planes."
Cons: "My plane was delayed 2 hours, additional wait while taking off. There was about 3 hours in Utah for me to connect to the next flight to Dallas. When getting off at Utah, I could not get off plane early to catch the plane. In the past the flight attendants were very well informing people. I was at the gate only 5 mins late before catching the flight. Now I am stuck in the airport for 5 hours on standby!!!! It can be avoided totally."
Pros: "Entertainment and screens were awesome - worked perfectly"
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Pros: "I always like Delta's flight service and efficiency. There entertainment onboard is good too."
Cons: "It was very turbulent."
Pros: "I liked the in flight entertainment"
Cons: "We sat in the plane at the gate for a hour, boo"
Cons: "Should have weight limit for people taking up one seat. I was squashed with her hanging over me"
Cons: "Very rough landing."
Pros: "attendant and gate crew were very pleasant. Once the paperwork mess was corrected we did not have to wait in line to take off"
Cons: "Sat on the plane at the gate for close to an hour. Very warm It was quite a while before they told us that paperwork had been done wrong. More waiting. Plane was late by 30 minutes arriving"
Cons: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
Pros: "My seat location and comfort was good"
Cons: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Pros: "Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing."
Cons: "The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room."
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "The flight attendants were helpful and friendly, the plane was clean and food was ok"
Cons: "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"
Pros: "Everything was good"
Cons: "No wifi, no personal TVs"
Cons: "I found out at the airport the day we were leaving for Spain that my daughter's passport had to be valid for 3 Months after we returned home from our trip. When booking a flight out of the country it would be nice if Air .com could of mention that to me. We were trying to get to a cruise we had already paid for that was going out of Spain. They would not work with me at all and cx my whole booking. When I tried to talk to them on the phone the man could not speak very good English and was not making any since at all. I let him talk to the British Airlines counter manager and the manager tried to explain that he would have to rebook us that he could not. Air.com was horrible and never helped us out at all. They should not be in business . I paid them of course months ago and I was just out the 1400.00 dollars. British Airlines was amazed that they did nothing to help us out."
Pros: "No ac, left late. Can't pull in bc our gate is occupied. I never have complaints, but I'm hot and my back hurts."
Cons: "Prior flight had a problem Apparently. It affected our flight. Hot and tired. I want off.....still sitting here..."
Cons: "Servicio a bordo; un sandwiche viejo y agua!"
Pros: "Flight was delayed in classic AA form, ten minutes at a time, leaving you standing around the gate picking your nose with no information! An hour later we board. Our flight attendant Nicky was awesome!"
Cons: "The plane had no power outlets and spotty WiFi. Even though they knew we were late to Charlotte, they let our connection take off EXACTLY on time while dozens of us rand through the airport. AA does this to themselves, they are the worst!"
Pros: "Nice crew"
Cons: "Slow and confusing boarding process"
Pros: "Plenty of room in first class. Flight crew was efgicient"
Cons: "Flight was not catered, therefore we ended up with only a small cup of water. It wasn't worth the upgrade to first class. Also, the upgrade indicated our luggage would be a priority at baggage claim. We had connection to make for an international flight, but here I sight at baggage claim 1...waiting and waiting."
Cons: "The flight attendants were Garbade"
Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."
Cons: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
Pros: "It got me home in one piece."
Cons: "The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground."
Pros: "Nice staff"
Cons: "This thing that they called an exit row had no extra legroom whatsoever!"
Pros: "Staff was friendly and flight was timely."
Cons: "Bad smell on the plane and 20 minutes of turbulence."
Pros: "Offer to send the carry on for free at the gate."
Cons: "Have to pay for check in bag. Used to be free!!!"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."
Pros: "Better than united. Customer service is awesome"
Pros: "The crew was friendly"
Cons: "We sat behind a 3 year old child. Very loud screaming jumping. Parent did not have control over child. The stewardess did not seem bothered. The longest most miserable flight EVER!!!!"
Cons: "Movies was good."
Pros: "wi-fi access"
Cons: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Pros: "On tome"
Cons: "2hour and 45minute layovet"
Pros: "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
Pros: "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
Cons: "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Cons: "Really unorganized this time around. They couldn't seem to get it together."
Pros: "The flight was short."
Cons: "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."
Pros: "great gate personnel"
Cons: "late times loading and taking off"
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "The people by the check in were HORRIBLE. Almost missed my flight!!"
Cons: "They changed my flight at the last moment and my connection was 2 hours delayed"
Cons: "We were not advised that we had to change planes. Our original iteniary was an one hour layover in Chii, and continuing on the same plane. If my wife did not ask a flight attendant a question I might have missed my connecting second flight. I never heard of the same flight number being used on a another plain."
Cons: "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
Cons: "Bathroom didn't work, flight late, no air conditioner, rude staff"
Cons: "Because I arrived 40min before my flight was scheduled to leave the kiosk wouldn't print my boarding pass. I was forced to stand in a line that took 18min for a customer service representative. I was then told I couldn't board my flight. I was then put on standby for a flight that would leave two hours later. I went through security it only took 10min because it was 8am on a Saturday morning in LAS VEGAS. I was through security and my original flight still hadn't left. If the kiosk had just printed my ticket I would have made my flight with plenty of time."
Pros: "The crew was top notch. Friendly engaging"
Cons: "I'm not sure but yet again we had to sit for 30 mins before taxing to the terminal."
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "everything was very smooth american airlines in my opinion was top notch free wifi was a hit"
Cons: "one problem was i couldnt access the ticket on my phone which would have made the airport much easier and i was unable to have an option to upgrade to first class"
Pros: "Online services"
Cons: "Security lines"
Cons: "Paid $33 for upgraded seat and it had no storage and just as cramped...total waste of Money."
Pros: "Flight attendant's service, lots of leg room"
Cons: "The padding on these seats."
Cons: "I see no reason why the airlines cannot provide a beverage and snack - I think they still make plenty of money off our tickets and how much could this really cost them?"
Cons: "Hsve to pay for drinks & snacks"
Cons: "Delayed flight"
Pros: "Seating assignment before the flight. Direct flights."
Cons: "Felt nickel and dimed to death by extra fees for trip insurance, luggage, and picking advanced seating. Ended up spending more than if we had just chose another airline."
Pros: "The friendly staff made our daughters 21 to Vegas absolutely perfect"
Cons: "Both original and 2nd plane had malfunctions which caused extensive delays and doubled boarding time"
Cons: "Flight was delayed for hours then canceled"
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Cons: "We were moved gates a few times. Delayed a few times, finally on a plane and they deboard the whole thing. No one seemed too apologetic at all. Pretty much who cares, after spending money and being moved all over seeming like they cared would've been nice."
Pros: "Flights were all on time"
Pros: "friendly staff and clean enviornment. no nonsense flight."
Cons: "nothing to say except that seats could be a little more comfortable."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "The speed"
Cons: "Leg room"
Pros: "While I enjoy the fact that Allegiant offers direct flights to Laredo at an affordable price, the planes really need to be updated."
Cons: "We really disliked that we boarded the plane and just before taking off they made us get off again and never did confirm the real reason. The planes really need better maintenance since this is the second time in two weeks we have to change planes due to problems."
Pros: "Well-priced. Good seat spacing and aisle size, good atmosphere. Easy to find overhead storage and boarding is quite fast and well organised."
Cons: "No complementary drinks, no TV to watch. Which is fine since those aren't necessary, but it's good to know if that's something you're willing to pay extra for."
Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."
Pros: "Fast flight"
Cons: "Charge for carry on and in flight snacks and drinks (sodas,juices,water)"
Cons: "I flew to my "surprised" 50th bday party with family and to meet more family. The aircraft problems overheated engine, caused us to get out of the plane, move all luggages and wait foe a new plane that also had to be cooled off before reboarding. We were tired and hungry. Missed my bday with family. Very very disappointed."
Pros: "The price."
Cons: "The customer service. The plane breaking down and causing a 2 hour delay. The lack of compassion from the flight crew. The fact that the seats don't recline. The fact that our baggage was $222 one way."
Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Cons: "I paid for 1A. Was moved because "the crew needed the seat" to the middle. There were SO many open seats. Was unacceptable."
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Pros: "The food vouchers for 5 hour wait and water/beverages available. Liked alligent app for boarding pass available without printing."
Cons: "The 5 hour wait while the plane was worked on was unexpected. Not a lot of extra space for a near 6 hour flight. Seats do NOT recline at all. The other plane they boarded us on smelled like dirty shoes or diaper."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Pros: "I arrived less then 5 hours late"
Cons: "No free peanuts, no free pritzells,no tv show, no movie"
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Cons: "They booked me and two others for the same seat"
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."
Pros: "The flight was smooth and quick once we were in the air..."
Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."
Cons: "Paying for my carry on bag."
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."
Cons: "The flight from Las Vegas was changed twice"
Pros: "Staff was wonderful!!"
Cons: "The flight was late and we were not given updates until the time we should have been taking off."
Pros: "pleasant flight got there and back safely"
Pros: "The crew was good and had customer service"
Cons: "After an 36 hour delay and only $8 meal voucher in Las Vegas, highly disappointed!!! The next flight was late arrival and Late boarding. everything to include water and sodas are extra fees. not impressed and will never fly Allegiant again"
Cons: "Delayed. Unprofessional. Attendant laughing while reciting safety announcement."
Pros: "Leaving Bellingham great service wheel chair service great nice leg roome friendly service"
Cons: "Return flight no leg roome well chair pick up in Bellingham none existing especially the long ramp"
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Pros: "The crew were"
Cons: "United first class - no food"
Pros: "The crew was very courteous and smiling all the time. Always nice to see."
Cons: "Except for the three hour delay due to a broken part on the plane leaving to Vegas, no other complaints. Round trip flight was very pleasing."
Pros: "Received a text that the flight from Denver to Frankfurt is delayed 2 hours."
Cons: "Delay notification message did suggest calling the airlines to make change nor stating that I'll miss my connection in Frankfurt. I assumed I'll be missing it so I called Lufthansa to make changes. Their attempts to help took too much time, they did not look tat the trip from origination to provide best alternatives until I arrived to airport in Las Vegas to find out that again they had to change the booking and issue a new ticket. This took more than two hours. Had I not was preemptive I would have been stuck in Frankfort for an extra day."
Pros: "Porter Service in Las Vegas. The gentleman who helped us was awesome. The rest of the crew don't even compare to the Japanese in service"
Cons: "why would you charge $6 for a 1.5 hour flight to watch TV. Didn't even have time for a movie..."
Cons: "Left my Kindle on the plane. It has yet to be returned/found."
Cons: "My flight was significantly delayed. They kept changing the departure time and we ended up getting in very late."
Cons: "The plane temperature was ice cold and I was miserable the entire flight home"
Cons: "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
Cons: "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."
Pros: "Great crew, very efficient boarding"
Cons: "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"
Pros: "The crew were great, the service was great. The ticket agents were great and gave me the best possible option given I was going to miss my connecting flight."
Cons: "That I missed my connecting flight and got home 4 hours later than I had planned. I specifically bought an earlier flight so I could get back in time for a 6pm event, which I missed by 3 hours."
Pros: "Great experience. Quick and well executed boarding/deplaning"
Pros: "The seats were a lot more comfortable then other airlines I've flown with. I also enjoyed the personal monitors in the back of every seat."
Cons: "I did not like that you had to pay to watch TV. I did pay to watch TV during my flight, and there were times that the connect was spotting and the picture or sound would go out. Also, in the middle of the flight, the TV did a reboot. If I am paying for this service, I expect it to work. I also did not like the boarding process. I don't know when there became so many preferred groups, but it became a little ridiculous. I felt like half the plan was in one of these numerous preferred or special seating groups. The crew was mediocre. They weren't overtly rude or anything, but they certainly weren't going out of their way to be friendly either."
Pros: "Plane was new and nice"
Cons: "Flight delayed 6 hours with inadequate information and no compensation plan, no customer service in the LAS airport"
Pros: "flight was on time, clean and reached safely."
Cons: "absolutely no crew courtesy. Very unprofessional behavior. Lazy staff. Never EVER going to travel with United Airlines again."
Pros: "Direct flight."
Pros: "I was put on a different airline"
Pros: "The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful."
Cons: "The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all."
Cons: "I mistakenly booked my flight from LAS > SFO. I called within 24 hours, and they charged me $159 to change the flight! Which was more that the flight itself!"
Pros: "We still were able to get seats in the next flight which was 1.5 hours later."
Cons: "We were just 4 minutes late to boarding. The security personnel at the airport had told us that we would have time to catch our flight so we weren't given any priority for the security control. And in the end we missed our flight."
Pros: "They made"
Cons: "Flight was 2 hours delayed due to a mechanical issue. Why wasn't the plane inspected and maintained prior to the flight boarding, and having everyone deplane and move to another plane?"
Pros: "Same as above"
Cons: "Seats didn't recline, wifi wouldn't work, and none of the 110v outlets actuall had power. Pretty sad for a brand new 737."
Cons: "Terrible. Missed my flight and didn't get a refund or rescheduled flight. Just out of money. Why to get paid."
Cons: "No one was there to help when it came to checking in, they just left it to the machines to do everything and they weren't helping at all. They should really offer a free checked bag like Southwest does."
Pros: "We left on time"
Cons: "No leg room what so ever. I was cramped into my seat. The service was terrible"
Cons: "cost me a fortune in missed plans back in new york"
Pros: "I didn't like anything. Airlines staff is hopeless and non-cooperative. When we arrived at LAS airport, they informed us flight is closed for check in and baggage can't be checked. Next minute I received a message that flight is delayed by 3 hours because flight is delayed from SFO. Staff lied and didn't cooperate at all"
Cons: "Flight was delayed three times in a day due to which we left in a limbo. Flight was delayed because of non-staff availability and they give us 20 different reasons to lied about actual fact. Luggage was delayed and pledged to take United never again"
Cons: "No in-flight entertainment. No screens in the back of the seats and no wifi videos - poor for a 5 hour flight. Leg space was almost none existent and seat did not recline."
Pros: "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."
Pros: "The flight was quick and on time."
Cons: "The cabin was too warm."
Pros: "Flight was great the crew members were friendly and attentive it was a relaxing trip"
Cons: "We sat at the gate because United oversold the flight. They offered passengers a great comp and a woman gave up her seat. It took 30 minutes for United to get her off the manifest and the other passenger on it. What a joke"
Cons: "My flight was canceled... so they put us on another flight, in seats with no windows, the other we was not even sitting next to each other. Will never fly United again"
Cons: "The heat turned up no space"
Pros: "Not much"
Cons: "The smallest and tightest plane I have been on and one of the worst landings I could not believing experience with united"
Pros: "The fast boarding"
Pros: "That i could ask information about my flight without any negative attitude towards me 8_)"
Cons: "Last minute flight schedule changes because of previous flight delay"
Pros: "Very spacious and comfortable"
Cons: "Took a while to board and to get off the plane"
Pros: "I liked that the aircraft moved me from Las Vegas to Newark. The aircraft was clean, and the cabin crew was friendly."
Cons: "Pillows were not provided for an overnight flight, only blankets. The seats are hard and uncomfortable, even though there is extra leg room in Economy Plus. The seats are leather, which in some ways may be nice, but without a pillow, having your head resting on the leather headrest for hours is not comfortable. The cabin interior is mostly a cold blue color with accents of grey, with harsh cold lighting. Not inviting or relaxing at all. Other recent longer United flights that I've been on have been nicer, but the seats were no more comfortable."
Pros: "Customer service is the best"
Pros: "Flights on time prompt easy to pick seats. friendly"
Cons: "My flight was canceled and has ot stay an extra day, but I was given complimentary stay at a hotel, and food vouchers. the next day the flights went very smooth."
Cons: "Flight was delayed by an hour for apparently the crew members being late. This is by far the most unprofessional flight crew I've seen. Space was cramp and there was not enough overhead space for carry on bags. About 15 people had to check in their bags, aren't overhead spaces calculated based on the number of seats? Shake my head."
Pros: "Very smooth flight and courteous flight crew."
Cons: "Carry on fees"
Pros: "On time and cheap! Crew was hilarious and kind."
Cons: "Be aware-Frontier's initial low rates are much higher with $35-45 PER checked bag and per carry on. Nothing is free on these flights- not even water...."
Pros: "They made me feel like it was safe to fall asleep"
Pros: "I liked how both outgoing and returning flight were early/on time! Crew was very friendly. Plane clean. Will definitely fly Frontier in the future."
Cons: "Of course, paying for carry on is absolutely ridiculous. I don't really drink pop while on plane, BUT $2.99 per can of pop is robbery. I can't even tell you how greedy that is."
Cons: "Comfort was almost unbearable"
Pros: "The price."
Cons: "The space"
Pros: "Not much"
Cons: "Flight delay. Missed my flight and attendant at gate 16d was very rude when she returned. I could have got on plane If she had been at her station."
Pros: "Checking in was easy"
Cons: "Most uncomfortable seats ever. They don't even recline. NO Wi-Fi, no entertainment at all! Roughest landing ever on a plane."
Pros: "I like that the flight was nonstop early morning and late evening. That's it!"
Cons: "I hate all the fees. It is a wonder Frontier airlines is not charging to breathe their air, I hate that! The seats are too tight, and the airplanes are old."
Pros: "non-stop flight"
Cons: "The crew was unfriendly. Had to pay for carry on's. Also had to pay for drinks and snack. Took over an hour to even be offered a water."
Pros: "The staff was funny and created a light-hearted and relaxed atmosphere. The flight overall was comfortable and the plane was nice."
Cons: "Paid for the flight initially. Thought it was a great rate. As it came closer to my trip all these hidden fees such as paying for the seats, paying for carryons began to appear, which was very inconvenient and unusual for a flight."
Pros: "The fares are unbeatable"
Cons: "Consistently late."
Pros: "They delayed then cancelled flight. Refunded 1/4 of paid round trip price. Cost 3 people extra 3k for hotels and flights to get home! "Our policy is what it is" I was told. Never Again."
Pros: "The crew provided great service. Very friendly."
Cons: "Not very comfortable. Doesn't not have small things like a port to charge phones. Things that are needed for long flights and are provided by other airlines. Seems outdated."
Pros: "Everything went smoothly and on time"
Cons: "Having flown multiple times on Frontier, I find it odd that you never hear anything from the cockpit. Like: Welcome passengers. estimated time in flight, crusing altitude, estimated arrival time, weather at destination, starting decent, etc. Of course, as an ex-military and corporate aviation pilot, the more I know the more comfortable and connected I feel."
Cons: "The boarding process was hectic and not organized. Seats extremely uncomfortable. Flight was freezing the entire time. Having to pay additional for every single additional bag brought on board."
Pros: "The price was the draw, but it is very true on Frontier Airlines "you get what you pay for""
Cons: "Seats were very thinly padded, small and non adjustable. The price for both CARRY ON and checked luggage was the highest I have found, $45 carry on and $40 checked. The price for a drink of any kind, water, soft drink and so forth was way too high. Anything to eat was also out of line. If you are diabetic be for warned, bring your own. My flight from Nashville to Las Vegas was so bad, as far as hidden fees and customer service goes, I tried to book a on any other airline for the return trip to Nashville. This was even though I had a round trip ticket on Frontier. To my dismay all other airlines were full. I am writing this review as I wait at the gate for a departure time on my Frontier return trip, we are 2 hours late for departure with no new departure time given. There are not any Frontier employees in the gate area to give updates. This is the bottom of the barrel for airlines and I will not ever be flying Frontier Airlines again."
Pros: "They have taken out the seats and replaced them with "skinny" seats. 2 inches less legroom but they can cram 5 more people on their jets! No service, no smiles, no entertainment, From now on ... I say NO WAY am I getting on another Frontier flight! Remember when air travel was fun and exciting!"
Cons: "This company has forgotten what they sell! I would have more room, more entertainment and a better ride on a bus. God help us all, but before he does I'm flying United. They at least smile!"
Pros: "Boarding; time of travel. I arrived home early. Excellent staff; excellent crew"
Cons: "Did not know that I would have to pay for 1 bag. As a military personnel I did not know I was required to pay until I arrived at both airports."
Pros: "One lady had a medical problem after we had boarded and had to find her luggage to be taken off, the whole ordeal only lasted about 15 minutes"
Pros: "A very smooth flight and landing"
Cons: "Airplane is new but chairs are made of plastic and very thin, they don't recline and you have very small space -- very uncomfortable. I flew from Miami to Vegas (5 hours) The plane flew at low altitude the entire way and went right through all storms just to save fuel/money. People were afraid for their lives because the plane was shaking so bad. I travel 1-2 weeks out of each month by plane for work and I am not afraid, I knew it was fine, but others had no idea and were very afraid. I know it is a cheap airline, but the real problem I had with them was they are not honest. Their website says that if you chose your seat online you have to pay, but if you do at check in it is free and they will try to keep your party together as long as there's seats available. Upon arriving at the counter they wanted to charge me to keep me and my fiancée together, otherwise she was at the front of the plane and I was all the way at the back. The plane had extra seats and we got there early to get assigned seats together but even the manager would not help me even after showing their website. He said the computer will make them charge me and there was no way around it. There's always a way around it. At the end of the day, paying for seats, all bags you check in or carry on, foods/drinks in the plane, I paid just as much as flying with a good airline such as Delta. I will never fly with them again, that is for sure."
Cons: "Seats too close together, stuffy, cramped, no space."
Pros: "I got home safely"
Cons: "Hard seats that don't move an inch. They charge for everything including carry-on bags. There was a disruptive passenger at the end of the flight and they did nothing about it."
Cons: "Crew was a bit rude. I went to put my bags in an overhead compartment and was the flight attendant snapped at me and said I couldn't use that one. Had he explained it was just for the front row instead of being rude, I would not have taken issue with it."
Pros: "Easy and friendly"
Pros: "On both flights the crew was extremely friendly, fun and accommodating. Both flights took off on time and our flight home landed 45 minutes early!"
Cons: "The seats are not the most comfortable. You do have to watch out for all the added fees: checked bags, carryon bags, seats (you actually have to pay separately for your seat), food, drinks, etc.. When comparing costs - you need to add everything up. In our case, Frontier was still around $150 less than Delta. But don't be fooled by the low fare when you still have to buy a seat and pay for baggage."
Cons: "Delayed,bag fee,seats are hard"
Cons: "• Questionable luggage policy • Fees for carry on luggage • Fees for seat selection • Very, very uncomfortable seating • Plane smelled bad • Will not fly again"
Pros: "The leg room was sufficient."
Cons: "I didn't like that the seats don't recline in the emergency exits and that there aren't any accommodations for tall people for the flight. More specifically the bathrooms."
Pros: "Flight was smooth and attendants were courteous"
Cons: "Flights were delayed both ways, seats were not adjustable, no free snacks"
Pros: "On time, flight was good"
Cons: "Seats and leg room are terrible, especially on a long flight."
Pros: "Terrible experience when we arrived at las vegasc in a cab. There was no one at the counter to assist us. We both needed wheelchairs to the gate. We had to walk inside to the counter. both of us use electric wheelchairs when we are at home. Walking is very difficult and Frontier was not there to assist us at the curb. This one experience ruined flying on your airline. Sandyntx"
Cons: "They left some poor lady at her gate for over 40 minutes. They are more concerned about charging fees to passengers. This employee of frontier went down a list of fees to clear me. I felt like this is the worst airline I have ever been on. I told them I would never fly their airline again and they did not care. I would love to see how long they last."
Cons: "The prices are looks cheap, but after you all the extras it comes up even more expensive then any other airlines, but it still a cheap company. The seats are extremely uncomfortable, not adjustable at all! No food, no drinks even for a 5 hours flight. The carry on bag is $45! Stay away!!!"
Pros: "The staff was amazingly helpful, empathetic, and kind. I genuinely enjoyed the experience because the gate attendants, crew, and pilot were fantastic."
Cons: "I did not like that I did not read the fine print and ended up having to pay at the gate for a carry on. I'd never flown Frontier before . . . but I'll know for next time: one personal item only. :)"
Pros: "The cost of the flight. Friendly crew"
Cons: "Red eye got delayed by 50 minutes."
Pros: "Good price; easy to book; easy boarding; very punctual (everything on time)."
Cons: "Plane was very uncomfortable and cramped; Charged extra for everything (I thought they would ask for more money for carrying my wallet and a pocket comb.). Traveled as a couple; had to pay extra to insure that we could sit together. Are you kidding???"
Pros: "Hummm, landed safely! I do like that "carry on" people have to pay extra."
Cons: "No reclining seats even after paying an extra $50 for the good seats (and to ensure sitting by spouse). Cannot even get a glass of water without an extra charge."
Pros: "Everything went smoothly"
Cons: "Paying extra for what would have been a carry on for UA or AA"
Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."
Pros: "Crew much friendlier than the crew we had from St. Louis to Las Vegas. Unlike our flight from St. Louis to Las Vegas e were boarding properly with Zone 1 going first. (We paid extra for Zone 1)"
Cons: "Seating room left much to be desired. No room for my long legs"
Cons: "Delay of two hours"
Pros: "Flight was fine, golf clubs made it OK."
Cons: "Be prepared to pay extra for EVERYTHING!"
Pros: "My experience overall has changed for the worse within the last year when traveling via Frontier. I particularly do not like the extra fee to sit in a chair that declines. What happened to declining chairs being the standard?"
Pros: "Charged for everything 45dollars. For carry on"
Cons: "I don't know why I chose to fly frontier again. Cheap rates, but you have to pay for a carry on, which is ridiculous. You don't get a free beverage, the crew is alright and the seats are so uncomfortable and small. I can't imagine how someone bigger than a 5'4, 120lb female could sit through a flight. This was my last time flying with this company and I will not recommend it to anyone!"
Pros: "- Price. It's the cheapest way from A to B, which is the only reason I would fly again."
Cons: "- Seats were very uncomfortable. They do not recline unless you're first class. - Nothing besides the flight is included in ticket price. Drinks, snacks, blankets, in-flight entertainment, even baggage fees (unless you're military) are all extra $$. - "First class" is laughable. The seats are a different color and can recline a few inches. That's literally it."
Pros: "The good thing about my experience traveling with Frontier was safety, I don't care about hours waiting to depart as long as technicians staff gives the great light to get on board. Last and not forgotten is a non stop flight so to me al the compliance end up within 4 to 5 hours .The flight crew was very kind with the passengers."
Cons: "Carry on prices wasn't expected at all, snacks are very limited, seats couldn't lean back. Had this experience by been delayed for 4 hours because technical problems and didn't have the nerve to apply a discount or refund on the trip . Some passengers were upset and concerned about connection flights."
Pros: "First of all they charge you 40$ in internet for your carry on bag ! You dont have food or snacks Its cheap only If you dont have any bags otherwise take an other airline !"
Airlines flying from Nevada to South Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Nevada to South Dakota
Masks required on board, masks provided on flights from Nevada to South Dakota
Social distancing seating
Middle seats unavailable to book on flights from Nevada to South Dakota
Testing for antibodies, testing for symptoms for flights from Nevada to South Dakota
Waiving of change fees. Search flexible flights from Nevada to South Dakota