Pros: "I absolutely love JetBlue! It’s spacious, reliable, and best of all the new carbon neutral planes in the US are wonderful!"
Pros: "I love Jetblue because everything always good for me never desapoint me"
Cons: "For me nothing"
Pros: "Very friendly crew and the plane arrived in Costa Rica 30 mins early!"
Cons: "I have a JetBlue credit card and I’m very disappointed that membership to the credit card does not offer priority boarding or zone A or zone B boarding. I was in seat 6C and had boarding zone E! Every other airline sponsored credit card I own offers some form of priority zone seating; even Spirit!"
Pros: "The crew was very efficient. There was a medical emergency on board, and they dealt with it very professionally and effectively."
Cons: "The boarding process was extremely disorganized. Gate attendants boarded Mosaic and Mint passengers, and then simply stopped boarding. Passengers ended up just scanning their own tickets and began boarding in a first-come-first-served manner."
Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."
Cons: "Absolutely nothing could have been improved. Easy to get on and off. Flight attendants were AMAZING. I love flying JetBlue and the free WiFi is awesome."
Cons: "The TV did not work for me as well as for my fiancé sitting next to me"
Pros: "Leg room was great. Free WiFi and TVs made the flight very accommodating."
Cons: "Crying baby. Not the airlines fault."
Pros: "Extra legroom was a bit expensive but excellent. Crew excellent as usual and seemed to like what they were doing."
Pros: "The crew was awesome. Christina went above and beyond"
Cons: "Every flight by JetBlue out of Denver to Boston has had a problem. Been canceled and or delayed Everytime. This time was delayed 30 mins then another 30 mins then the delay was retracted via email but when I arrived to the airport the delay was still in effect. Ended up being delayed 20 mins but it was chaotic and frustrating with no apologies"
It was a smooth, uneventful ride. The staff was very friendly. The overhead compartments were a little small for my hiking style backpack, but I made it work.
Cons: "The plane was not cleaned prior to us getting on."
Cons: "It was a six hour flight. It would have been great if they Offered a second drink."
Pros: "The crew was amiable. The plane was crowded but clean."
Pros: "The crew was great except the steward making announcements was difficult to understand at times. She sounded as if she had laryngitis. I hope she is doing better."
Cons: "Entertainment cold have been provided for the clients"
Pros: "They had the decency to book a hotel after delaying the flight so long it made many people miss their connecting flight."
Cons: "Being more considerate to the customers and not changing gates last minutes or delaying the flight an hour before take off. Also not sending ones luggage on a later flight then having to wait to pick it up and find out it never arrived after you go speak to costumer service. Worst service ever!"
Pros: "Even if we departed with 1h and 30 min delay, the pilot made it up and we arrived with only 15 min delay on the initial arrival time. Great. I could get my initial connecting flight to."
Cons: "Just the stress of getting one message after the other mentioning that the flight was delayed over 1 and then 1 and a 1/2h."
Pros: "People were ok"
Cons: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."
Cons: "Flight was delayed 4+ hours due to weather. Gate agents did not communicate well, were rude and not helpful."
Pros: "I enjoyed the on-air entertainment."
Cons: "My seat was in the back of the airplane, and I was in the middle seat."
I had always heard bad reviews about United Airlines so I have always avoided them when traveling. Little did I know that when I booked my flight with Swiss Air they would swap it to a United Airlines flight. The change was made only days before my departure leaving me no option to cancel or get a refund. I hoped for the best but experienced the worst. I paid for 2 seats for my daughter (13)and i to travel together. Both times leaving from home airport and returning from vacation, they sat us apart from each other: different seats and rows far away where we couldn'teven see or waive at each other. There was no option to change because by the time you're allowed to check-in the only seats available next to each other cost nearly $200 each. I stomached the extra cost from the first flight hoping the return flight would be better. No chance! The return flight was worse. I was sandwiched for an 9 hour flight between 2 stangers while my 13 year old sat 5 rows down . Just horrible experience. NEVER AGAIN will i fly Swiss Air or United Airlines ! So disappointing.
Cons: "The person who made the safety speech and other announcements spoke so rapidly as to slur words together. I believe I did not understand anything that she said."
Pros: "The seats are cramped and uncomfortable. They were built for Asians & old people who were smaller. Please understand that the descendants of Norway Germany & Native Americans are large people, we require a larger seat! I was stuffed into this seat so tight that today I will have to see a chirop."
Pros: "Pleasant crew, flight on time. Ambiance = none, comfort = bare minimum, better than sewerage on the Mayflower and that's the norm."
Pros: "Boarding was quick.... I am just filling space to get to 50 characters as United was quite bad and that’s paying for first class"
Cons: "First class doesn’t get you into their United Club before the flight. You still have to pay for any food in first class. And they tell you need to download the app after you exit the airport area and lose WiFi and coming international couldn’t go and download before flight. United was a huge disappointment."
Pros: "The tv worked and the flight got in early."
Cons: "The crew was not very nice, the flight had duplicate seat bookings, attendants kept bumping my seat and waking me up, the crew was not strict on take off/landing policies, so the guy in front of me was basically in my lap when we landed."
Cons: "No Wifi even though it was published. No stroop waffles was disappointment"
Pros: "Plane was noce"
Cons: "No meals on 8 hour flight, talk about cheap. Seat pitch was small, I’m 6’2” and it was rough."
Pros: "Flight crew was amazing, They were so kind to my infant son. Huge props to them."
Cons: "Pay for wifi which would cut out. Couldn't access United.com or the United App. Everything cost money even the flight status which just shows our plane crossing the country. Who is going to pay over $5 to watch a plane snail its way over Saskatchewan. Seating was god awful. My knees were jammed into the seat back so badly the person in front of me couldn't recline because it was hitting my knees. Pretzels....unless you wanted to pay artisan prices for microwave food."
Pros: "Short flight"
Cons: "Late departure due to late arrival of the plane from previous destination. Pushed our arrival time after midnight. Rental car agency was closed and had to rent from a different one at a very steep premium. No apologies and no assistance."
Pros: "Everything! Flight was on time taking off as well as landing."
Cons: "It would be best if you didn’t list entertainment as an option to rate. There is no entertainment, so I can’t rate it a 5. This only brings the overall score down."
Pros: "Crew was friendly and professional"
Cons: "Seats were not comfortable and didn’t recline. With $40 for a cheked bag made total cost equal to a ticket from a non discount airline"
Pros: "A little cheaper."
Cons: "Frontier was a little cheaper than the competitors, so we decided to go with them. You get what you pay for! Pay the extra 20-30 dollars and go with someone else. The sets were paper thin, the food was so expensive for the smallest little snacks I've EVER seen, the flight attendants are snarky, and you have to pay for a carry on. So not worth it. Just fly American."
Pros: "Arrived fine."
Cons: "Long overnight lay over in DEN was poor. I knew about it, but Frontier might have some place to crash besides the floor."
Pros: "Flight attendants helpful and pleasant"
Cons: "Plane was filthy. Crackers, chips, etc all over the floor. Wasn't a clean spot anywhere. Unpleasant to sit for several hours with my feet in filth and to have to put my bag in it under the seat."
Pros: "Flight attendants, extra leg room in exit rows. Zone 1 if I pay for carry on and seat selection"
Cons: "Didn't order food, can't say. Don't appreciate paying for carry ons."
Pros: "Arrived 40 minutes early so can't be too sad about that especially since a gate was available immediately. Jet bridge in SF was heated but in Denver where it was colder and he had to wait it was not. The check in lady clearly did not care about her job at all I'm Denver. Frontier is a budget airline which for this trip worked for me as I was able to pack everything in a "personal item" and don't mind sitting in the back of the plane, I got lucky and got asigned a window seat. No drinks offeed without a charge which I don't agree with but again you get what you pay for. And it's way better than Spirit."
Pros: "Plane took off an hour late for unknown reasons. After landing to DCA the baggage took an hour and half to arrive on the belt again for unknown reasons."
Pros: "Weather is fine here, but a delay in a different city turned into 4 hours of waiting. The $10 voucher really made me feel better though! Total disorganization, it all stemmed from a delayed flight 5 days ago that snowballed into this. Crazy, only fly these guys if you have no other choice."
Pros: "Nothing. There was unexpected fees. And the plane seats were awful. I bet a bus has better comfortable seats."
Cons: "Nothing. There was unexpected fees. And the plane seats were awful. I bet a bus has better comfortable seats."
Cons: "The flight was shaky and uncomfortable. It kept dropping and trembling in he air. I heard every crack in the motor. I was terrified!"
Pros: "The flight attendant was extremely polite."
Cons: "I dislike that we have to pay for our carry-on. The lady that stated that we had to pay for our carry-on was very rude."
Pros: "I like the direct flight from FLL to LAS. The crew was very professional and pleasant."
Cons: "The seats are very uncomfortable in the front row, they don’t recline. I’m 6’5” tall and they’re definitely not accommodating for people my size. My wife was miserable due to the light for the stewardess shining in our face."
Pros: "Boarding was fast. Takeoff was not bad given weather conditions. Landing was super smooth."
Cons: "Flight was horrible cuatomerservice Was absolutly unacceptable. I will never travel spirit again There were hidden charges amd an emergency had to prolong my stay spirit made it aloat imposibble to do so. Cancelled my over all flight did not recieve any refund and ended up Flight a different airline with common sense of manners"
Cons: "The Spirit mobile app and website are terrible - I intentionally booked on Kayak due to the difficult and way too busy Spirit website."
Cons: "They diverted to Minneapolis half an hour before landing in Detroit because a flight attendant was wasted and was throwing up, meanwhile they lied blaming it on the weather and of course they wouldn’t send us on any other airline , so I missed my work appointment in Detroit, spent basically 36 hours in the airport ( the next flight was delayed also, of course)"
Pros: "Cost of the trip."
Cons: "Seat padding, not reclinable seats made a 3 hours flight a uncomfy one."
Pros: "EVERYONE from the counter, to the gate, and on the plane was so friendly and helpful! Made my first experience with this airline amazing!"
Cons: "Even though flight was delayed, I knew first thing in the a.m. via email! No complaints!"
Pros: "Here's the thing... With Spirit you know what you're getting. It has the least leg-room of any airline in North America and virtually no services. If you're bringing a bag of any kind you may be better off traveling with a competing airline. There won't be complimentary snacks or beverages and there won't be in flight entertainment. Make sure you bring your own, and be sure you know how long you can be comfortable on a flight that feels more like a long distance bus than an airline. That said, if you can get away with what you can carry in a small backpack and you aren't bothered by the possibility of cancellations or delays then nothing beats the price of a Spirit flight. The flight attendants and other staff are consistently friendly and helpful, and improvements have been made in their on-time record. Spirit is low cost, low frills. You get what you pay for, and if all you're paying for is transportation this is a good option."