Daily cleaning, installation of cabin HEPA filters on flights from New Mexico to Boise
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$280||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Everything ran quickly and efficiently. Flight Crew was friendly as well."
Cons: "The check in clerk in Reno wasn’t professional at all. He clearly showed impatience and lack of tact with the young family ahead of me as well as myself when it was my turn. Not impressed with his service at all."
Pros: "Nothing this trip :("
Cons: "Some assistance finding lodging and a voucher for lodging and food at the very least"
Pros: "Cabin crew were average over worked with infants and the infirm."
Cons: "More flight attendants on flights with high number of infants and the old/infirm."
Pros: "Arrived early"
Pros: "Fast and no delays"
Pros: "Everyone pleasant"
Cons: "No GFSnack or almonds"
Pros: "Great help at the front desk at the boarding atea"
Cons: "Cramped seating"
Pros: "It was a very pleasant trip. Everything went as expected."
Cons: "The flight attendants passed my row and didn’t offer drinks. When I asked 10 minutes later the FA later they said they were done with beverage service. Also I specifically picked a seat in the last row when i bought my ticket. When i got to the gate the agent took my ticket and crossed off the seat I chose online. She wrote in seat 17B because they gave me seat away without asking me."
Pros: "Short trip in and out. Loved it"
Pros: "USB chargers on every seat, great service, more leg room than most"
Pros: "We left on time, arrived early and the flight attendants were great!"
Cons: "It was good from the beginning till we get to san Jose airport We had a hard time checking our luggage because of Alaska staff and didn’t make it to our flight They made a rebooking for a one stop which is longer than what we had And when they knew that there is delay on the flight they didn’t tell us They said u gonna be there ( boise) at 10 But the flight was departure at 10:45 I have 3 kids and we was tired really hard"
Cons: "Regional gate attendents really didn't seem to care if I boarded or not. Based on my experience this morning, given a choice, I will NEVER fly Alaska again."
Pros: "I had plenty of room Flight was even ahead of schedule Great service"
Cons: "No wifi"
Pros: "Everything okay..... the seating is just too damn tight."
Cons: "both legs of my trip were canceled due to lack of pilots."
Pros: "Trip. Was pleasant and uneventable."
Cons: "Having to take luggage with you everywhere. Would love to check baggage but can't afford..."
Cons: "Canceled my flight day before departure. Rebooking was easy . Similar bookings . Then new flight delayed then missed connection . That lead me to be stuck in airport for almost 6 hours ."
Pros: "It was comfortable clean pleasant and well priced"
Cons: "noise of the engines but you can't fly with out them"
Cons: "They offered a crummy cookie and literally only orange juice or water."
Pros: "The chardany was wonderful. Also easy boarding process."
Pros: "I have always flown with Alaska airlines and have always enjoyed my flight. I always will go Alaska if I can. No other airline gives you the same wonderful treatment they give you! Fast check in, courteous team, and they go above and beyond to make your flight as enjoyable as possible. Alaska all the way!"
Cons: "On the shorter flights there isn't anything to do to pass the time. So you hope your seated to a nice person to talk with so you can pass the time. Needs Wi-Fi, movie, or something you can do to pass the time."
Pros: "speed, efficient staff"
Cons: "the 400 bombadier was very cramped rough landings"
Cons: "Hour long wait on the tarmac at SJC was uncomfortable at best"
Pros: "My carry on was simply put underneath with the checked baggage. Then it was easily ready for me to grab for the next flight."
Pros: "Good trip with good Ser vice."
Cons: "The flight got delayed by 50 minutes."
Pros: "Crew was humourous and friendly"
Cons: "Boarding area was very congested with several other flights leaving within minutes of our flight."
Pros: "Professional crew, perfectly on time boarding and flight."
Pros: "Love flying w you guys!"
Cons: "Completely satisfied"
Pros: "Was a short flight but sweet better than delta and horizon... My"
Cons: "Free wine"
Cons: "I needed a pillow"
Pros: "ThE Alaska Airlines crew were actually friendly and helpful. It seemed like there was more legroom on the flight, too. Very nice for a change."
Cons: "We had a great experience, no negative comments."
Pros: "Leaving early is nice, unless you are a ticketed passenger left waving at the pilot as they back away from the gate 11 minutes early."
Cons: "This 6:00 am flight consistently leaves the gate more than 10 minutes early. The ticket counter shuts down promptly (and in some cases even earlier) 40 minutes prior to departure. If you don't have your boarding pass in hand, you are out of luck even though the ground crew is about 10 feet from you and can see you through the glass. The airport clocks at Lewiston airport are all 3 minutes slow, except for the clocks in the TSA area which are all 5 minutes fast. Reported to the airline and to the Airport manager, Robin Turner, who was extremely condescending and rude to our party, even though we were trying to pass on information that the Airline employees had complained about the issue for months."
Pros: "It was a quick flight, and despite high winds, it was pretty smooth. Because of the high winds and potential turbulence, there was no service. The rating is mostly that boarding and the flight went well."
Pros: "No problems, got me on an earlier flight"
Cons: "Rough landing Limited beverage selection"
Cons: "Too crowded!!"
Pros: "You are asking for a review while I am still waiting for the plane that is an hour and a half late. Hard to give a positive review."
Pros: "The professionalism of the crew."
Cons: "I did not receive notice or a page of my flight leaving Boise. I was not in the airport long after arriving from Reno and I missed my original flight and I was right in front of the gate."
Pros: "Excellent -keep the complimentary wine -great."
Pros: "short flight, easy to board, nice crew"
Pros: "the ground and flight crew made every effort to be sure that I made my connection (along with 5 others). They were very pleasant and accommodating"
Cons: "Landed 20 minutes late on a 40 something minute flight"
Pros: "Great way to quickly get from Portland to Boise."
Pros: "When the customs process was too slow for our connection time, the Alaska rep met us and moved us to a later flight without us even having to ask!!!!"
Pros: "We needed wheelchair help. That was well done."
Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"
Pros: "They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment"
Cons: "Get our bags to us in the morning"
Pros: "The guy working the terminal was very helpful."
Cons: "There was some grouchy lady working the terminal and she put a damper on everyone mood. Could put my seats together without me paying an up charge."
Pros: "Crew was awesome"
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Crew was great"
Pros: "Inflight entertainment was the best I’ve seen in coach. Free games, movies, moving map, etc."
Cons: "The seating is too cramped. It has just gone past what is reasonable. Seems too tight on both the knees and elbow room."
Cons: "Worst first class service. Only came by twice in two hour flight"
Pros: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Cons: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Pros: "Amazing crewkeep"
Cons: "Keep going"
Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."
Pros: "The Crew on this flight was great and the flight was quick."
Cons: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."
Cons: "20 minutes late"
Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."
Cons: "We had to wait 10+ minutes to park in Boston. We arrived early but didn't park until past the projected time of arrival."
Pros: "Service on tme"
Cons: "Small plan"
Pros: "The crew was nice."
Cons: "This was an older, smaller plane and it had more leg room. Appears I’ll have to start checking Delta to see what birds flying the leg."
Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Pros: "Airline was clean and upgraded, flight departed and arrived on time. Crew was courteous and professional."
Pros: "The space"
Cons: "No TVs"
Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"
Cons: "Flight was cancelled"
Pros: "Flight was on a 787! Great plane"
Cons: "Food was mediocre for an international long haul fight, and was served by a completely indifferent staff! My prearranged seat choices were switched to a no recline rows and rebooking after a unnecessarily missed connection became 7 step comedy of errors ,aside from quality aircraft this felt like a budget operation."
Pros: "SLC ground gate crew was awesome."
Pros: "Your entertainment system is fabulous!"
Cons: "We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip."
Pros: "Great service from the attendents and awesome movie selection"
Cons: "Seats not the most comfortable and boarding was sluggish."
Pros: "I was able to get a gluten free snack"
Cons: "Tried to get an upgrade at the gate and they said our ticket wouldn't allow it."
Pros: "The crew was very cheerful"
Cons: "No entertainment and uncomfortable seats (at least for trying to take a nap)"
Pros: "It's Delta, so I got miles."
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in"
Pros: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Cons: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Pros: "The turkey sabdwhich was tasty. Good movies."
Cons: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."
Pros: "Very Comfy plane."
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Pros: "Overall great experience"
Cons: "So so food. Terrible delay leaving Beijing. Gatemoccupied in SEA."
Cons: "The attendents only served one round of beverages in Comfort Plus."
Cons: "Connection flight from LAX to Seattle was dropped off of booking completely. When Delta was able to fix the changes in Sydney Australia they put my husbands ticket as a standby instead of putting him in an assigned seat and reported that they couldn't fix it that we would have to wait and get to LAX before the changes could be made again. There was a one and a half hour flight delay from LAX to Seattle. From Sydney Australia to LAX entertainment system didn't work the whole entire flight, they were screaming children the entire flight, and Delta had double booked seats on several different people. There were no apologies and no compensation for any of the incidences."
Pros: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "Decent food and drink. Flight attendants were very nice, although not quite as excellent as on the other Air France flights which I had on this trip"
Cons: "The seat is angled when fully reclined so there's a feeling that you'll slide off the seat, making it difficult to find a good position to sleep. Video screen seemed quite large. Headphones were noise canceling and worked well"
Pros: "Pilot has very smooth landing. Crew were nice"
Pros: "We got to change seats because flight wasn't full!"
Cons: "Delays and not enough seats in gate area"
Cons: "Lunch sandwich was too spicey"
Pros: "The crew was great"
Cons: "All seats were booked, no covid-19 social distancing"
Pros: "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
Cons: "Attention to detail by both the gate agent and myself."
Cons: "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."
Cons: "Delayed 1.5 hours each way for maintenance, did not allow us to switch seats to sit together previously at flight and the flight was very empty. Very uncomfortable seats. Will not fly AA again"
Pros: "Everything was great"
Pros: "The crew was courteous"
Cons: "The boarding crew and ticketing experience. Also we were detained on the plane when arriving early. We missed our connecting flight all due to boarding agent closing the gate too early. She literally closed the door Infront of us. We were actually 8 minutes early to the gate, before the 10 min"
Cons: "Too small of a plane for that long a flight. Cabin was too damn hot."
Cons: "Flight was delayed and we almost missed our connecting flight, but the pilot was on our side and we made it just in time!"
Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."
Pros: "Someone got sick but the crew helped her right away. An ambulance was already waiting for her. Flight despite this arrived on time."
Pros: "Like clockwork. New plane."
Pros: "punctual and crew was very nice"
Cons: "old aircraft so each seat didn't have individual screens for entertainment"
Cons: "the fact that they rushed everyone only to have you wait in the ramp"
Cons: "Flight got delayed which caused me to miss the last flight for my connecting flight."
Cons: "The gentleman sitting next to me never turned his phone in to airplane mode. His phone rang several times while the flight attendant was going through the safety procedures right in front of us. This was after the announcement came that all electronic devices where to go into airplane mode. The flight attendant did not do anything and seemed to ignore the phone that kept ringing. The gentleman was even talking on the phone while the flight attendant was going through the safety procedures. Later while landing an announcement came over that we were to return to our seats, close all tray tables, and seats ts in the upright position. At this point the gentleman sitting next to me leaned his seat backwards. The flight attendant passed by the gentleman at least three times and never said anything about his seat back. Evidently this flight attendant did not care to do his job properly."
Cons: "The aircraft was very old and the seats where hard to sit the crew were not so good, we were thrusting all the trip."
Cons: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late"
Pros: "On time! That pretty much says it all. I think American did a great job at everything they had control of."
Cons: "Having connecting flights that seem like they are miles apart. I’m sure there is a good reason for this but it is annoying to have to change concourses at these huge airports."
Pros: "Wasn't full, plenty of room. Free booze offered!"
Cons: "Delayed, crew didn't help couple to calm their children and restore morale"
Pros: "They got us there quickly."
Cons: "No personal TV, awful airline servicers. They were very rude and seemed distracted."
Pros: "Roomy seats"
Cons: "Long wait for clearance"
Pros: "The flight was as advertised. Nothing particularly special other than reliable which was just fine with us."
Pros: "On time and what was advertised. Considering that the flight was after Thanksgiving and very full, we still had a good experience."
Pros: "Its Alaska. Nothing more to say. My preferred airline and never had a bad flight."
Cons: "The usual. More legroom would be good. That's about it."
Pros: "The entertainment selection was pretty good on the flight. That is my only positive experience."
Cons: "The seats were incredible jam-packed together. We had a 9 1/2 hour flight from Tokyo and could not even sit without our knees touching the seat in front of us. My tray table couldn't even properly extend -- the seats are so tight my tray just folded up on top of me. The food was BAD. 1/3 edible out of each course, consistently. I saw other passengers also dumping untouched trays of mystery meat that came as a side. They handed out egg-tomato-cucumber sandwiches which were inedible. The tomato had gone bad and the egg had a sour taste -- I gagged when I took the first bite. I'm especially disappointed with the seat spacing, though. I had a really difficult time getting in/out of the seating aisle to use the restroom. Even with our bags stored under the seat, I couldn't get in without tripping on/getting my foot caught in the strap of our purses/backpack. I couldn't even turn on one side without my arms or legs touching the passenger next to me -- sore neck, sore back, and still couldn't even get a wink of sleep. I will not be flying internationally with American Airlines again. They are the epitome of an airline trying to cash in on as many seats as possible. Save yourself the trouble and fly Japan Airlines directly -- their food was great and their seats were very comfortable."
Cons: "The Video on Demand service for movies, TV, and Music would skip every 10 to 20 seconds, jumping forward about 2 or 3 seconds at a time...making videos unwatchable. This was a problem for my seat, the two in front of me, and apparently many other seats on the flight."
Cons: "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
Pros: "Customer service in general"
Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."
Cons: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."
Pros: "Flight was cancelled after 5 hours"
Pros: "The entertainment"
Cons: "There was nowhere to stow my purse and things i wanted to use during flight near me, my luggage got lost"
Pros: "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
Cons: "AA needs better coordination with the horrible La Guardia airport"
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Pros: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
Cons: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."
Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Pros: "Everything was very pleasant for myself and my four year old grandson. Have never had any problems flying with American Airlines. Thank you"
Pros: "It was a flight, it got me from point A to point B, but everything in between could've been much better."
Cons: "When first boarding the plane, the person I was with tried to close the shade on the window, the with frame and the first 2 pieces of glass popped out. We notified the flight attendant and his response was "can you stick your arm out the window and wave? No... ok you're fine" then we were notified the bathrooms in the middle of the plane were out of order and we could only use the bathrooms at the rear of the plane. There was no WiFi, and the audio system for the on board movies wasn't working. The flight attendants were only giving out cups of beverages and not the full can, which isnt a big deal but still looks bad on the airline considering everywhere flight with American has handed out full cans of soda. The perception was American dropped the ball on the his plane, and just didn't care to do the necessary maintenance. For the his head priced paid for the his hehe see tickets I would've expected better from a reputable airline. Needless to say we were a little disappointed."
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Pros: "Tvs on last flight"
Cons: "Overnight delay in Dallas."
Pros: "No surveys"
Cons: "No surveys"
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "The air hostess gave me extra pretzels"
Pros: "I liked how the flight was on time and how the flight was not overbooked. Over the past year I have had ad experiences with flying so much so that I thought the airlines did not value its patrons schedules and plans; it was all about getting our money. But American Airlines has restored my faith in the Airlines. Thanks!!!"
Cons: "I liked everything"
Cons: "Internet is kinda hard to get connected to sometimes."
Pros: "Flights were on time and smooth. Some of the planes were fairly new."
Cons: "Paid for each bag, on one regional flight the.plane was falling apart on the inside with no padding on the seat, armrest padding coming off the seats in multiple seats."
Pros: "The crew and all employees were very nice and did their best to ensure that my travels went smoothly. The flight was not so comfortable but I didn't mind much. Over all good flight"
Pros: "I received help from the staff at the airport when I wasn't sure what to do."
Cons: "My flight was changed a few times so I was sitting in the airport for seven hours before I was even informed on which flight I would actually be on. Horrible experience."
Pros: "The price for flight was great. Layover was perfectly timed and didn’t have to wait long before boarding."
Pros: "It was a mediocre flight. No frills."
Cons: "Seats could be more comfortable."
Pros: "Seat was nice"
Cons: "Was not asked for my ID on check in, Cold on plane, was not offered snacks, steward was chomping on his gum annoying...no in flight food offered, speaker system was loud and hard to hear"
Pros: "Crew was accommodating"
Cons: "They has us deplane twice. Flight was delayed 2 hours. Need to upgrade plane equipment"
Pros: "Flight attendant hooked it up with a whole open isle of seating and free drinks!"
Pros: "Non stop flight"
Cons: "Every flight was delayed or ran late on this trip. Going to and headed home."
Pros: "We arrived safely"
Cons: "The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!"
Pros: "Customer service in Business Class."
Cons: "No communication with airlines as far as flight information. The airlines sent me gate change which was incorrect and almost missed my flight"
Pros: "The 737-900 was good and loading seemed pretty fast. The gate agent was very friendly and genuine."
Cons: "Weather delay, then an aircraft change due to that, and finally an additional 20 minute delay due to a late crewmember which was not fully explained. If the crew member had also been deleted by the weather I would not have felt so bad about the additional delay."
Pros: "Courteous attendants"
Cons: "My seat smelled like urine."
Pros: "Friendly crew"
Cons: "The plane was coming from the hanger and we departed over 2 hours late because we had to wait for a tug to get the plane to the gate."
Pros: "FAST TURNAROUND OF LATE ARRIVING INBOUND FLIGHT"
Pros: "Curtial personnel"
Cons: "Late departures both ways."
Cons: "The air did not work on this plane and it was hot and uncomfortable! Usually once you take off the plane cools down. We sat on runway for 15 minutes due to weather(which the airline cannot control). However once we took off the air still did not work and the plane was uncomfortably warm with little air movement."
Pros: "Friendly staff"
Cons: "I wasn't allowed to have carry on luggage"
Cons: "Our flight was cancelled just as we were leaving for the airport. We had to rebook on another flight which then was delayed 4 hours. Since this was a much longer than we were planning on being at the airport, we had to eat at the airport while waiting for our flights. It was expensive and not good. Then our connection was literally 20 minutes. Very tight."
Pros: "I liked that the crew was nice and caring."
Cons: "I didn't like the take off or landing."
Cons: "No issues"
Pros: "Staff was friendly. And,Handicap assistance was good."
Cons: "Check in was very complicated & inconvienent! They wouldn't accept my gift bank card. Then we had to pay for a card because they didnt accept cash either,& nowhere,to get,cash. My husband had to leave &get money out,which took a,half hour-no easy way to check in."
Cons: "Wi-Fi charge sucks and leg room"
Pros: "Good flight"
Cons: "Too tight to sit in seat"
Pros: "Friendly atmosphere"
Pros: "Overall, the flight and crew were great. Thank you."
Pros: "'Nuff said"
Cons: "Everything else was great!!!"
Cons: "lack of storage space overhead. cramped seating. old plane. no wifi or entertainment."
Pros: "Not a thing."
Cons: "Ended up missing our connector flight into Boise. They gave us a food voucher and a hotel room. Very pissed off! Made me miss a full day of work on Monday the 23rd."
Pros: "See above."
Pros: "The staff was wonderful, the flight was smooth, and everything was a relaxed atmosphere."
Cons: "Couldn't cancel or change flight. Website makes it difficult."
Cons: "Grinding and whining while plane in taxi- extremely loud frinding when landing gear engaged and disengaged"
Pros: "Flight was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed."
Cons: "Inable to to rebook flight in same day because of "policies""
Pros: "Nice people."
Cons: "No entertainment. The snacks tasted old and I wasn't even sure what some of the things in the mix were. The flight seemed really long."
Pros: "Excellent responsive service start to finish."
Cons: "It was the most uncomfortable seats and the plane was delayed. My luggage was also damaged."
Cons: "I am Asian who was not allowed using restroom located in the front of airplane close to the 1st class cabin, but people sit next to me can. I feel insulted."
Cons: "The delay at the end of a long day kicked our butts. United's communication via boarding agents, the United App, etc was terribly delayed and unacceptable. Not having pilots in place to fly the plane was unacceptable. We will find an alternate airline in the future if possible."
Cons: "The long delay waiting for pilots kicked out butts. I'm about done flying United."
Pros: "The Airbus 380 was nice"
Cons: "Lost our luggage took 4 days to finally get it"
Pros: "Best, smoothest landing ever! The captain was great."
Cons: "The two squalling children two rows back. They were obviously upset and the parents were apparently newbies to traveling with infants and toddlers. The parents were almost as annoying as the children. That's just the way it goes while traveling. c'est la vie"
Pros: "Oh everything was great the crew ,the airplane have more space in the seats ..I ll give it a 10.."
Pros: "No issues ELP to HOU"
Cons: "1st plane felt and sounded like it was going to fall apart"
Cons: "The flight was cancelled and we had to spend the night in El Paso at our expense. Then had to get up at 4:30 the next morning to catch our rescheduled flight."
Pros: "The warning, update information."
Cons: "Needs to update quicker, because i did not know some of my gare numbers. That was not provided. The TSA was not nice at all, they were rude. The line was insane long."
Cons: "Flight attendants were very unpleasant, when they were handing out the little snacks bags the guy threw mine into my seat instead of handing them over to me. Also the plane was filthy and there were dirty Q-tips in the seat back pocket in front of me that I had to look at the whole time"
Pros: "Boarding was simple and easy."
Cons: "Seating is much too narrow and much too close together. My knees were against the seat in front of me."
Pros: "Sitting in first class made the trip a breeze. The seats were extremely comfortable and the snacks were great!"
Cons: "I had an infant with me and mind you he's an amazing traveler but I still seemed to get dirty looks from the flight attendants. The wifi wasn't working and they had to reset everything."
Pros: "It was okay."
Cons: "The attention but they need to clean more. Bathroom were really nasty."
Airlines flying from New Mexico to Boise have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New Mexico to Boise
Masks required on board, masks provided on flights from New Mexico to Boise
Social distancing seating
Middle seats unavailable to book on flights from New Mexico to Boise
Testing for antibodies, testing for symptoms for flights from New Mexico to Boise
Waiving of change fees. Search flexible flights from New Mexico to Boise