Daily cleaning, installation of cabin HEPA filters on flights from New Mexico to Daytona Beach
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Scores according to KAYAK customer reviews
Pros: "Social distanced seating"
Cons: "Temperature inside airplane extremely hot."
Pros: "Crew was awesome"
Cons: "Aircraft was too warm. Needed more air!"
Pros: "Seats in economy are never comfortable. And someone also reclines their seat. But overall bathrooms were clean and food was good. Really no complaints about the flight itself or the crew!"
Cons: "Carry ons are too big! People should not be allowed to bring a piece of luggage inside the cabin. They are very heavy and some people cannot even lift them to place them in overhead compartment. Makes boarding slower and more complicated. Seats need to be a little wider. If a big person sits next"
Pros: "Free snacks!!!"
Pros: "The staff was amazing"
Cons: "I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic."
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Pros: "Almost 3 hours of delayed"
Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."
Cons: "Delta put me on an aisle rather than window I am broad shouldered and got pummeled throughout the flight by passengers and crew passing by Gal next to me fell asleep on my shoulder It was ok. She was attractive. :-)"
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Cons: "Being on time"
Cons: "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service...."
Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Pros: "One of the flight attendants was nice."
Cons: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."
Pros: "I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok."
Cons: "The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane."
Pros: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Cons: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Friendly staff"
Cons: "Napkins stuffed in the overhead to fix presumably the rattles."
Pros: "Anything from free WiFi, entertainment, leg room, commentary drinks and snacks. Great service!"
Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"
Pros: "Everyone very friendly and courteous."
Cons: "Snacks are very small quantity and often stale"
Pros: "Airline was clean and upgraded, flight departed and arrived on time. Crew was courteous and professional."
Pros: "The space"
Cons: "No TVs"
Pros: "Jamaica security and boarding, despite a crowded airport and gate, was very quick. Appeared chaotic but was friendly and efficient. Boarding was orderly and efficient. Flight was smooth, seats luxurious (comfort+ aisle and window seats with an empty center!). Arrival into ATL half an hour early."
Cons: "Only one offer of beverage on 3 hr. flight. "Food" at dinner time was chips or crackers. Arriving 1/2 hour early we sat on tarmac for 50 minutes before reaching gate. 20+ minute walk to customs, 30 minute line."
Pros: "What an easy flight. Run very well!"
Cons: "The crew seemed a bit tired, but it’s the season"
Cons: "Some of the flight attendants were rude and not very welcoming at all."
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "Staff were friendly and worked hard."
Cons: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."
Cons: "Very uncomfortable seats that are far too close for tall peolle"
Pros: "Ontime boarding, few minutes delay made up enroute for ontime arrival."
Cons: "Cabin service interrupted by turbulent weather."
Pros: "I was able to get a gluten free snack"
Cons: "Tried to get an upgrade at the gate and they said our ticket wouldn't allow it."
Pros: "The entertainment"
Cons: "We didn't get our seat assignment until we got to the gate. Attendant said it was because tickets bought too close to take off don't get to pick seats, but we bought our tickets about three weeks before. Also, my boyfriend and I sat in a full row while the row in front of us only had one person. It would've made more sense to put that person in one of our seats and us in that row to give four people more space instead of just one."
Pros: "I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly."
Cons: "I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!"
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "The plane was not very full and I was selected to move be from row 30 to row 16. All seats in that row were empty. That was very nice."
Pros: "The service"
Cons: "Going into the security check point (immigration) lost my connection from Atlanta to Richmond Va there was just a few CBP officers working at that time but other than that was great"
Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."
Pros: "Flight was quick, Crew was friendly"
Cons: "Plane was older with no power connections"
Pros: "Crew smiling at the end of the flight."
Cons: "Cheap coffee (although it says Starbucks, I have tried better)."
Cons: "Not knowing where our seat was until the very last was disconcerting. My wife and I did not get to sit together"
Pros: "The flight was bumpy because of storm but the pilots were expert at making the best of flying around it."
Pros: "I always have a great experience on Delta! Thank you"
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"
Pros: "Nice smooth, quick flight"
Cons: "Something better to eat"
Cons: "There was no gate agent in Santa Fe. I had to leave two very expensive bottles of alcohol I’m the trash because they don’t have adequate staff to check my bag."
Pros: "Crew was very rude and did not follow actual baggage policies regarding a passenger’s batteries in their bag that fit just fine in the overhead."
Cons: "Crew could maybe re-read policy and use their logic to apply it correctly."
Pros: "the crew"
Cons: "plug ins"
Pros: "The crew was very pleasant and the flight was comfortable."
Pros: "Getting from one location to my destination. Making sure to keep us updated on why we would be late to final destination."
Cons: "No Dr Pepper, WiFi wouldn’t work, no entertainment, snacks were okay, crowded."
Pros: "Lack of elbow room, even in aisle seats."
Cons: "Tried to cancel the flight because of an emergency but American only wants money."
Cons: "App continued to crash. Couldnt watch movies."
Pros: "The Crew was friendly and professional"
Cons: "More entertainment options and food"
Cons: "Landing was rough."
Pros: "Crew was professional and corteous."
Cons: "1. I was in seat 38 D. It was an aisle seat. There was no space to put my bag under the seat in front of me. There was some kind of box blocking where my bag would go. I barely had room for my feat. 2. There was odor coming from the bathrooms. The smell was worse before the plane took off."
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Pros: "Early arrival and free upgrade!"
Pros: "On time."
Cons: "Short flight there was no entertainment but that’s ok"
Pros: "Gate agents were timely."
Cons: "There was not a wheelchair at the arrival as previously agreed with American. No food on board - just drinks. Boarding took forever."
Cons: "Since it left without me."
Pros: "New gates at Philadelphia are beautiful but are hard to get in and out of and the design almost forces people into the hallway which clogs up pedestrian traffic down the corridor"
Cons: "There were no announcements at the gate. So it was very disorganized and people were frustrated I had purchased some fried breakfast rice at the gate and it came in a bag. The woman at the gat told me I had too many bags. It’s not a bag lady. It’s fried rice. She was not friendly. At least smile when you tell me to combine my takeout bag and my very small cross-body bag that is barely big enough to hold my Iphone. Most of the announcements in flight were muffled and hard to hear. The safety speech was really quite terrible. I think someone was torturing her to do it. It was really quite painful to listen to....."
Pros: "The flight was on time and I was upgraded to First Class!"
Pros: "Direct flight Good crew"
Pros: "See above"
Cons: "See above"
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "I was not expecting the ample leg room and arm space. I was actually comfortable. It made such a huge difference in my day. The crew members were great and it was a pretty chill experience, which is not how I can describe any other flight in recent memory."
Cons: "The entertainment was just snippets from NBC shows that I’m not interested in. It was the same presentation on both legs of my trip, so even if I had been interested initially, I would have gotten bored the second time around."
Cons: "I had to run to make it to my connection because the flight was an hour and a half late."
Pros: "short flight, crew was nice"
Cons: "left 40 min late due to a communication error deciding what crew would work the plane. didn’t find out why the flight was delayed until airborne."
Pros: "Crew members provide better service than I expected. It seems that American Airline has increasingly improved its service which is a good sign. Food was good. A wide variety of movies and otger entertainment on board is offered on each passenger's personal screen."
Cons: "Space for seats in such a long flight should have been bigger. Compared to other Asian airlines, AA seems to be thrifty on seat space."
Pros: "New airbus at least"
Cons: "Long boarding time, very long disembarking time. We were told we had to check our bags at the gate when we found there to be enough headroom above us for our bags after."
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Free movies and tv"
Cons: "There were 2 flights going to Roanoke at almost the same time. The other one was delayed by a lot; ours by a little. But personnel DIDN'T TELL US WHAT WAS GOING ON. We were all standing around wondering what was happening.It's the NOT KNOWING that is so horrible. We could tell from the screen that it was delayed, but it was clear the flight would leave much later than the screen said, but they wouldn't tell us anything!"
Pros: "Crew was professional, flight was smooth."
Cons: "Plane was old. NO in-seat power, no USB chargers, no in-seat entertainment. TV monitors in the aisles? Is this the 1990s? One crappy movie? The "headsets" are a joke. Too many announcements - and I don't like it when they play movie trailers, commercials, etc. over the sound system. The food was horrific. I wish American Airlines would charge $20 more per ticket and provide some reasonable food. Everything just screamed LOW QUALITY. Lucky I had brought a sandwich and some snacks with me on board. The food was so bad that I didn't even touch it. They should just eliminate the food completely and tell people to bring their own on board."
Pros: "I paid extra for the bulkhead seats for the leg room, and it was worth it. In general, it was an easy flight."
Pros: "Exit seat"
Cons: "Canceled flight after many hours butting was obvious it was. It going to happen from the start. Asked for a hotel and none offered but many others on same flight for a room from AA. Rebooked for the next day an airport an hour away from original destination and had to provide my own transportation to destination. Finally they lost my luggag."
Pros: "Seat was slightly more comfortable than DELTA."
Cons: "Families with infants/young children not allowed to board early. Flight was delayed by almost 3 hours and gate moved FOUR times while waiting for the delayed flight... That's a LOT of moving when you're hauling a cranky 1 year old around the airport long after we were supposed to already be at our destination. Desk attendants were abrupt, not friendly, and diamissive when I came up to ask for a stroller tag."
Pros: "The Check In Agents were so kind and helpful especially when they found out we were having a rough time with a family situation.....So blessed to have those two ladies working for such a magnificent airlines"
Cons: "you have become like the rest of the wolf pack......charges on everything! Try become like Pan Am of days of old!"
Pros: "Crew was good."
Cons: "Boarding is terrible at DCA for commuter flights. You get on a bus packed in like sardines and the stand there for 15 minutes."
Pros: "Good crew"
Cons: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"
Pros: "Baggage drop agent in Oakland excellent Great A319 w power outlets Thanks"
Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"
Cons: "Great app, sometime it still miss a flight, suggust to provide a display sorting options, such as stops, times etc"
Pros: "The crew was excellent, timing was superb,"
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "On time. No issues. The last two times I have flown Delta I've had issues. Smooth sailing"
Pros: "Seats have absolutely no cushion left, old aircraft."
Pros: "Safely landed."
Cons: "The seats are much too close and I had no leg room. My ankles are still swollen. The man in front of me pushed his seat back so much that I was trapped. They called group 1 and 2 but did not clearly call 3 so good thing I was paying attention."
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Pros: "Baggage handling is very slow. Speed it up with baggage manager changes."
Cons: "Baggage handling is very skow."
Airlines flying from New Mexico to Daytona Beach have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New Mexico to Daytona Beach
Masks required on board, masks provided on flights from New Mexico to Daytona Beach
Social distancing seating
Middle seats unavailable to book on flights from New Mexico to Daytona Beach
Testing for antibodies, testing for symptoms for flights from New Mexico to Daytona Beach
Waiving of change fees. Search flexible flights from New Mexico to Daytona Beach