Daily cleaning, installation of cabin HEPA filters on flights from New Mexico to Louisiana
|August||Best time to beat the crowds with an average 6% drop in price.|
|September||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$383||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New Mexico to Louisiana.
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Scores according to KAYAK customer reviews
Pros: "Crew was amazing."
Cons: "Internet issues through most of the flight."
Pros: "Smooth, comfortable flight that was a bit ahead of schedule!"
Cons: "The flight was severely delayed due to inadequate staffing"
Pros: "Plane was new - excellent entertainment system w a lot of movies to choose from; very nice staff; departed early; arrived early; got our bags within minutes of getting off plane. Probably one of the best flight experiences we have had."
Cons: "Nothing - everything was excellent! If there was something they could improve upon. It would be either improving the quality of the earphones or enable passengers to use their Bluetooth earphones."
Pros: "Service with the attendants on beverages"
Cons: "Being delayed and bumped to another location..the flight was bumpy a lot..my hour and half lay over for the other location.."
Pros: "Efficiency and spotless plane."
Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."
Pros: "Alaska staff person was able to rebook us on a 6:00 flight. (However, this meant a frantic rush to another terminal.)"
Cons: "Flight was canceled at the last minute, when we were already at the airport at 5:30 a.m. for a 7:00 flight. We had a connecting flight to Tokyo so this was very upsetting."
Pros: "Upgraded to first class. Ample legroom would be an understatement. Great staff, great service and very good food. Almost needed an operating manual for my “Lazy Boy recliner”!"
Pros: "Ease of boarding"
Cons: "Paying for baggage"
Pros: "Good crew/ gate team"
Pros: "It was clean."
Pros: "Great legroom."
Pros: "We really liked our trip with Alaska Airlines, they offered free WiFi on board and free entertainment, flight attendants were super nice"
Cons: "Food is not so great as in most of airlines but at least they had vegan box"
Pros: "Flew into New Orleans even though tropical storm was approaching nearby"
Cons: "Gate change without notification to me by email"
Pros: "New plane from merger with virgin America. Best domestic first class I’ve been in. SFO to MSY nonstop. No delays. Early. Even the food was good."
Cons: "Nothing to mention."
Pros: "The flight, seating, and co Siri on of the aircraft"
Cons: "The crew welcomed us to SFO AT 4:41 pm. We taxied, then towed, to a construction site next to a parking garage out beyond the international terminal. We deplaned to the ground and boarded buses that traversed the airport back to the domestic terminals and we got to baggage claim 50 minutes later. Missed my bus north by minutes. Not happy!"
Pros: "Interactive screen! Able to text passengers on flight and order food and drinks from your seat."
Pros: "I love the biscoff cookies. Smaller plane. I had legroom though!! Business as usual. Good flight decent take off and landing."
Cons: "You need a n/a choice. Bags were a little late. Seatac has a terrible congestion problem at curbside pickup Seat did not recline. Really full flight. Not Alaska’s fault that people get a little cranky."
Pros: "Fast flight. Pleasant crew."
Cons: "Sat on the runway for 30 or so minutes waiting to disembark. Wasn’t sure what was going on. A little explanation would have been pleasant."
Pros: "The flight was delay, but the ground crew did a stellar job in keeping us informed while we waited by making several announcements on the progress of our flight. The flight crew also did a terrific job turning the plane around so we could board. I appreciate their service."
Pros: "Brand new plane, first-rate crew, and quick boarding and take off."
Cons: "It took the ground crew a long time to get in position."
Pros: "Alaska air provided great service- comfortable plane!"
Pros: "The two of us were originally set to sit apart, but the staff helped us and for our seats together! We were bey grateful."
Pros: "Cost of flight was reasonable"
Cons: "Verbally ATTACKED BY FLIGHT ATTENDANT NAMED TOM Alaska Airlines June 5, 2018 Confirmation code: FYHBFZ Depart Philadelphia 8:15am to San Fransisco Flight # 1153 FLIGHT ATTENDANT SHOULD BE FIRED"
Pros: "Flight was delayed and I loved how engaged the cockpit and cabin and gate crews were in keeping passengers informed."
Pros: "Entertainment system, ease of boarding."
Cons: "No food and limited drink choices."
Pros: "The attendants are great."
Pros: "The flight and crew were great. We had an early departure and early arrival. The flight was not full"
Cons: "My seat 4a I should have moved to 1 or 2 a"
Cons: "Seating is Cramped"
Pros: "The flight was fine and the crew was great and all was well until we tried to land in Seattle and missed the attempt due to fog and next thing we knew we were headed to Spokane!"
Cons: "We were supposed to get home on Dec. 30th but were diverted to Spokane for the night and arrived on Dec. 31."
Cons: "Lost luggage"
Pros: "Ease of access Friendly flight attendants"
Pros: "Quick flight and comfortable seats."
Cons: "The chicken salad sandwich was okay."
Pros: "Amenities and service was great"
Pros: "Crew was fun and despite 6 hour flight was constantly engaged. The crew had a friendly, good spirited attitude!"
Pros: "I flew from Seattle to New Orleans and everything was smooth and easy. The crew was friendly and we arrived fairly early."
Pros: "Crew is very nice and helpful"
Cons: "Seats are uncomfortable"
Pros: "The people who work for Alaska Airlines"
Cons: "I had a carry-on suitcase, but it wouldn't fit. It had to be checked, which was what I was trying to avoid."
Pros: "I had ample leg room the seat"
Cons: "The seats were very uncomfortable. They were too hard. They need to be a soft chair"
Pros: "The crew seemed good, including the front desk crew."
Cons: "The plane was late; so HOT inside while we waited."
Pros: "Surprised by how young their staff was. Fast, friendly check in."
Cons: "Flight delays, but not Alaska's fault."
Pros: "TWO beverage trips -- how could I not be happy?"
Pros: "I got home safe and on time"
Pros: "Great flight attendants!"
Cons: "In coach and very little space. Just like all the other airlines."
Pros: "Nothing stood out"
Cons: "Tarmac backed up and caused 30 minute delay to destination. Took a long time to get refreshments from flight attendant. I think they may have been short staffed. A lot of turbulence."
Pros: "Leg room, good customer service"
Pros: "Great service"
Pros: "I got there 20min late but I got there"
Cons: "twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again"
Cons: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."
Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "Crew was awesome"
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Predictably late."
Cons: "Be on time."
Cons: "Landing was very rough and flight crew kept bumping me with food cart during sleep"
Pros: "Comfortable seats"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Crew and plane are great"
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."
Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."
Pros: "Good service and on time."
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"
Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"
Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"
Pros: "Easy transition through customs."
Pros: "Airline was clean and upgraded, flight departed and arrived on time. Crew was courteous and professional."
Pros: "The space"
Cons: "No TVs"
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "Great flight . Even got here early"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Cons: "Paid first class. Got served after people in coach."
Pros: "New aircraft A320"
Pros: "Fast flight great service"
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "Always a good experience with Delta! They’re the best!"
Pros: "I was able to get a gluten free snack"
Cons: "Tried to get an upgrade at the gate and they said our ticket wouldn't allow it."
Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."
Pros: "It wasn’t bad or good."
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."
Cons: "Seating was tight"
Pros: "They ran out of food on the plane"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Cons: "No space."
Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."
Cons: "There was no gate agent in Santa Fe. I had to leave two very expensive bottles of alcohol I’m the trash because they don’t have adequate staff to check my bag."
Cons: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."
Cons: "Did not make this flight"
Cons: "Bumped from first class to coach."
Cons: "My inflight entertainment wouldnt work."
Pros: "Fast. Arrived early."
Cons: "More room."
Pros: "Crew was very nice."
Pros: "Boarding was seamless, crew and flight attendants were awesome."
Cons: "The aircraft itself seemed dated. Very limited seat adjustment options, considering I was in First Class"
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
Pros: "Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes."
Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."
Cons: "They lost and cant track my baggage. Very poor customer service."
Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."
Cons: "inadequate ventilation"
Pros: "Entertainment System loaded with movies Optional WIFI at cost Aisle seat Air quality / temp control was comfortable Passport control through JFK was straight forward and short for USA citizens"
Cons: "Food: Better to just serve a fresh panini than to go through hassle of heated mystery meal... Seat Assignment: I went to Malpensa airport the night before to assign seat, but there was no American Airlines gate agent nor partner airline that could help me...Even though this was AA199 purchased through British Airways. The B.A. check in said that they couldn't help"
Pros: "I landed safely"
Pros: "LOVED the spacious leg room on that aircraft!"
Cons: "The lady beside me and everyone else listened to her audio book."
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Pros: "Flight departed on time. Meal was hot and tasty. Friendly crew."
Cons: "Insufficient arm/legroom. Limited selection of interesting movies."
Pros: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Cons: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."
Pros: "Attendants are always friendly; always a peaceful travel event"
Pros: "Travel time"
Cons: "No snacks on flight. The charging stations come in between legs space and very uncomfortable they got to be re adjusted. Make sure these are taken care in upcoming flights."
Pros: "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"
Pros: "The crew was very welcoming."
Cons: "The weather caused a bit of turbulence."
Pros: "Exit seat"
Cons: "Canceled flight after many hours butting was obvious it was. It going to happen from the start. Asked for a hotel and none offered but many others on same flight for a room from AA. Rebooked for the next day an airport an hour away from original destination and had to provide my own transportation to destination. Finally they lost my luggag."
Pros: "Cheap fare"
Cons: "American advertised free TV and movies streamed to your device via a card placed in the seatback pocket and in the flight attendant's announcement. Although the card stated, "This Flight. Free Entertainment..." I was informed that there was, in fact, no such feature."
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Cons: "Middle seat and one of the last ones on. Enough said"
Pros: "Very nice staff"
Pros: "I made it safely to my destinations and in a timely manner."
Cons: "The lack of space to breathe. Being herded like cattle to our seats. The fact that in flight service BARELY made it to the back of the plane before we landed."
Pros: "The entertainment system. It was awesome. The crew was friendly."
Cons: "Nothing notable."
Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"
Pros: "One of the smoothest flights and landings ever."
Cons: "Each seat doesn't have its own screen. Plane feels older than JetBlue by a lot. First checked bag is not free like JetBlue. WiFi is another additional charge. Overall cost was significantly higher than JetBlue for less value."
Pros: "Cabin crew (one person) was courteous and professional, but definitely in charge."
Cons: "AA has the same shuttle problem at DCA."
Pros: "The flight assistants were nice"
Cons: "The entire flight from Miami to New Orleans, the ac felt like the heater was on. I was sweating and felt nasty."
Pros: "Easy to navigate site. Was given Pre-check on one leg, which was nice."
Cons: "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."
Pros: "I landed"
Cons: "Flight was changed which left me with five minutes to get off one plane and onto another. I got to my first gate early and attempted to ask the person there about the timing. She walked away without looking at. On her way down the hall says it will be open in an hour. An hour later I go to the gate. A woman is there and finishing up with another customer. When it was my turn, she said she was closed, yet she helped the joy behind me for over an hour. I know this because I got In the generic questions line and stood there for an hour watching the woman who was "closed" help this guy. When I was FINALLY able to talk to someone, the only thing he told me was to walk fast. That was well worth the 2 hour wait. I will never fly with American again."
Pros: "Captain and crew were capable and friendly."
Pros: "I loved the price more than anything else. All the staff were friendly and professional. Every flight was on time with no delays."
Pros: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."
Pros: "I met someone who was going to a university I used to attend from South Africa. I enjoyed the entertainment selection and the fact that the flight was quiet and peaceful."
Cons: "There was a lot of turbulence on the plane ride a couple of times during the 8 hour flight."
Cons: "seats were very uncomfortable"
Pros: "Wasn't over booked"
Cons: "No entertainment no offer to up grade"
Pros: "I like the seat is comfortable, I have enough legroom everywhere (by every seats)."
Cons: "I didn't like the snack what I get."
Pros: "I sat in seat 2A. Excellent food and service. Flight was smooth."
Pros: "power outlets & TV"
Cons: "crew was cranky"
Cons: "See above"
Pros: "Short, sweet, uneventful"
Pros: "United does it better than low-cost carriers"
Cons: "Not worth the additional cost over low-cost carriers"
Pros: "Seat was comfortable"
Cons: "I was very specific with selecting aisle seats(has my sitting option) but it was ignored many times without my trip which made very uncomfortable. At times I had to request which seats."
Pros: "That I can charge my phone."
Cons: "That I needed the wall jack part to charge my phone. My side’s wall jack was broken. I think if possible they can make it that I can plug the usb part of the wall jack straight. This way the wall jack won’t be needed. Also they were only two in each roll but they are three seats in each roll."
Cons: "Less time with seatbelt sign on."
Cons: "Need power supply for passenger seats in Economy Plus."
Pros: "We made good time, and the crew was attentive and friendly."
Cons: "My seat kept reclining on its own and had no headrest. Takeoff was rough, even for Albuquerque."
Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"
Pros: "The time between boarding and departure was limited."
Cons: "It was hot and the pilot sped up through turbulence to land on time. The wind was too rough to fly fast through, I almost needed the "barf bag"."
Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."
Pros: "The window seat"
Cons: "Super uncomfortable seats"
Pros: "Very friendly staff"
Cons: "Upset about not being allowed a carry on luggage."
Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Pros: "Check in was super easy. Seats are tiny. The screens on the backs of the seats are annoying, with nothing worth watching."
Pros: "Very late - no communication from gate agents."
Pros: "The surprising extra legroom from economy seats."
Cons: "Basic economy not aloud a carry on bag. Charged for a checked bag. The TV programming was an extra charge as well as the drinks."
Pros: "United terminal in Houston is very nice"
Cons: "Narrow, uncomfortable seats."
Cons: "I was informed at check in that I could not bring a carry on bag. Therefore, I had to pay to check my bag. However, all other passengers on the plane brought carry on bags. Then, upon arrival in New Orleans, my bag failed to arrive. My bag was still in Chicago."
Pros: "Got a free drink for the delay."
Cons: "2 hour and 10 minute delay, had to board and DE-board a plane and change gate 3 times."
Cons: "2hrs late"
Pros: "Pilot communicated everything"
Cons: "Late takeoff"
Cons: "Very uncomfortable seating!"
Pros: "The crew was very nice."
Cons: "My group got separated, as well as a few other groups I saw. There was no effort made by the airport staff to accommodate any of us."
Pros: "On time. Comfortable"
Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."
Pros: "Ahead of schedule"
Cons: "The child behind me kicking me"
Cons: "Water only"
Cons: "No outlet to charge my phone"
Cons: "Seats could provide lower-lumbar support."
Pros: "Timely Clean"
Cons: "Too much carry-on luggage slow loading and exiting of the airplane"
Pros: "Wonderful crew, great plane ride."
Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"
Pros: "couldn't access wifi. crowded cabin. passengers being loud/obtrusive. long delay for takeoff."
Pros: "Excellent service!"
Cons: "The wi fi should be free of charge"
Pros: "Biggest hassle of many flights these days is dealing with on board luggage. If people insist on bring all luggage into the cabin, they should be required to have one piece under the seat and only one overhead."
Cons: "Drives me nuts to find there is no gate available when we arrive."
Cons: "No usb hookup. No food"
Pros: "On time and direct"
Cons: "Same comment as above"
Pros: "They were friendly no matter where you were seated. Always had smiles"
Cons: "All was good. No dislikes"
Pros: "Not much to like"
Cons: "Supervisors and staff rude in Houston not accommodatING at all Horrible overall exoeriance with United"
Cons: "Delayed boarding and agent confusion."
Pros: "Same as above,"
Cons: "Same as above, but no snack was offered, and there was only expansive food for purchase"
Pros: "Love the customer service and friendly staff"
Pros: "Free snacks and we arrived 30 mind early"
Cons: "Frontier is always great! Getting you where ya need to go with zero hang ups, perfect airline! Price is always right as well!!!"
Cons: "Fix the plane before it’s scheduled to take off"
Pros: "Got what I paid for"
Pros: "No delays, very straightforward. Even was told that I could move from my middle seat to a window seat because of room on the plane."
Cons: "Uncomfortable seats"
Cons: "This was a surprise trip for my boyfriend’s birthday. His father passed away shortly before the trip. We were told no refunds possible, even with the death certificate, and the transfer fee would be close to full price."
Pros: "Empty seats"
Cons: "Charging for snacks and drinks"
Pros: "Nothing, it still goes to prove that cheaper it’s always better."
Cons: "Let me put it this way. I WOULD NEVER SUGGEST THIS AIRLINE TO ANYONE, NOT EVEN IT THE FLIGHT WAS FREE"
Cons: "The extra add fees with everything. Also no complimentary beverage or snack"
Cons: "Water wasn't free"
Cons: "$200 ticket and I still have to pay $45 to bring a bag?"
Cons: "Same ☝"
Pros: "Straightforward fares if you are literate and do your homework. Also love that short notice fares remain inexpensive. I will definitely fly them again"
Cons: "The gate service at Austin and New Orleans was bad due to airport operations, not Frontier."
Pros: "Arriving early"
Cons: "Having to pay for basics"
Pros: "baggage check-in speedy and efficient, rapid plane boarding and plane left the gate on schedule"
Cons: "A special circle in Dante's Hell should be reserved for the Frontier executives who approved the seat design. The non-reclining seat backs are fairly comfortable, but the seat bottoms appear to have about 1/4 inch of foam padding over a hard shell. Did anybody actually test these things out by sitting in them for over 10 minutes?"
Pros: "It was fast easy simple. I thought charging for hand luggage as crazy but they seemed flexible about what a purse is. Ate nothing, didn't watch anything. Stewardesses warm and friendly."
Cons: "MY LUGGAGE WAS LOST!!!"
Pros: "NOTHING!!! Worse customer service I've ever experienced. 2 canceled flights and no email notification for either. Hell in one instance they counter never opened to explain the issues. NEVER AGAIN!"
Pros: "Boarding was quick"
Cons: "The seats were so uncomfortable"
Pros: "The price. The direct flight. On time."
Cons: "Not able to select seat in advance. Have to pay for everything like change seat, the Carry on luggage"
Pros: "Left on time, landed on time. Seats were comfortable, what more would you need for an hour and a half flight"
Pros: "Flight was fine. Seats were cramped but no worse than any other airline."
Cons: "When we landed, I did not get to baggage claim in a timely fashion. Frontier took our luggage and locked it up. We were told to go to the Frontier ticket counter to get our luggage. When we arrived all the frontier employees were gone for the day and no one at the airport could retrieve it. We had to wait several hours for someone to come and get our luggage. This was a terrible inconvenience. I have never experienced anything like this by any other airline. I have no idea why they did not just leave it off to the side (like every other airline does)."
Cons: "Constant waiting and delays and ridiculous fees. Would be better to charge more instead of deceptive charges."
Pros: "Safety instructions worth the funny copy was great."
Pros: "$50 ticket and $25 bag was the price point that I wanted"
Cons: "Fronter seems to be delayed often"
Pros: "Not a single thing!!!"
Cons: "Worse ever!! Cancelled my vacation to Florida due to Hurricane and was told it would cost $99 dollars to cancel the ticket. The ticket only cost 60 (plus the extra fees-$90 total). Due yourself a favor and drop this air carrier! It is not worth losing customers! You pay for what you get.....cheap equals miserable and uncomfortable!"
Pros: "That they got me to where I was going with out falling out of the sky."
Cons: "Baggage claim times, accommodations and non-caring attitudes."
Cons: "The plane departed 45 minutes behind schedule. When we arrived, 20 people or so did not receive their luggage. Frontier representatives were nowhere to be found. Finally someone came and herded us upstairs, gave us no information about our luggage, and had us form a line to file a claim. Frontier staff was utterly unapologetic and had no sense of urgency. I still don't know where my bag is. The plane was supposed to land at 12:45, and I left the airport at 3:30 and missed an important work meeting."
Pros: "The staff and pilots were great!"
Cons: "The seat I spent extra for."
Cons: "Got a cheap flight but little did I know that that would be offset by being nickeled and dimed for seats, bags, and drinks. On top of that th plane was five hours late from its start point and the only information the gate agents would give (with an attitude) was the plane was coming. I called customer service to see if they were offering any restitution for this, and I was told that's not up to him. I will never never never fly frontier ever again."
Cons: "The flight attendants said I was on the plane when I in fact was not and they gave my seat away to someone (had the person act like they were me) now I am stuck in Philly for 2 days"
Pros: "They give you free water on the plane. That's it..."
Cons: "First off, our flight was delayed 5 hours. I understand because of weather. No big deal. But when it is supposed to leave at 4:15 and You tell everyone 5:15, and then at 5:15 tell everyone it'll be here at 6:15, then at 6:15 it went to 7:15 and then again 8:15. During this entire time, I kept asking for updates and the staff at Frontier seemed angry so many people kept asking....that's your job. Because of the long wait many people didn't eat dinner, JetBlu decided to get coffee and donuts for all of their passengers (they said it over the loud speaker), Frontier didn't give us anything. When the plane landed at 8:15, the slowness of the workers couldn't have been any worse. Loading the bags slow, cleaning the plane slow. Plane gets here at 8:15 and we don't take off until 9:30. You'd think we would get some type of snack or drink for this horrible wait time right? Water is free on frontier, but nothing else. And they stuck with that. NOTHING FREE! Not even a soda or bag of chips! My friend is 6 foot 4 and I'm not sure how they get away with the nonexistent leg room. His knees were smashed against the chair in front of him the entire time. Funny for me, sucked for him (or anyone tall). He asked to change seats to 1 of the 2 open seats we had seen with more leg room (near the side emergency exit). They said no unless he wants to pay $50 right there. In the middle of the flight. I have no words for it. Customer service was horrible, food was nonexistent, drinks were nonexistent, leg room was nonexistent. And that sums up how I'll never be using frontier ever again. Pay $50 more for a better plane service seriously."
Pros: "Caring crew! The flight was on time and we even arrived slotted early"
Cons: "We were not offered a free cup of water. Even though it was a short flight it would have been appreciated"
Cons: "O couldn't take the flight because the cost of my luggage exceeded the costed my fight & was not allowed to cancel for refund of any kind."
Cons: "Plane was an hour late . All if the extra fees made me decide to not travel on Frontier again"
Pros: "The cost was low, so it made the return part of my trip easier to pay for."
Cons: "I had not been prepared for how "no frills' your airline is, so I didn't know to expect rigid chairs with no adjustment, and that all items offered in flight were to be paid for. It wasn't a long flight, so I didn't miss not have a snack or drink, but I didn't know any of that in advance. My fault for not checking into it a little more, but it was a whirlwind trip to move my daughter and the travel was Spartan but necessary."
Pros: "The crew was friendly and humorous"
Cons: "Flight attendants made too many unnecessary reminders throughout the flight about buckling seat belts and staying seated when the seatbelt sign is illuminated. It felt like every 5 minutes they were making an announcement making it impossible to get any rest. Passengers were roundly and acted like they had never been on a plane before. Maybe they hadn't and just didn't know any better. But it made the flight unpleasant."
Pros: "The non stop flight was awesome. Just a hour and a half and I was there Also the price was second to none."
Cons: "I don't have anything to complain about. I'm always going to look at Frontiers flight before booking. Wish they flew to more places"
Cons: "the pilot almost crashed the plane"
Pros: "The flight attending Andrew was very rude. Rude to me and many others. I felt it was the worst experience ive had on a flight, i fly often."
Cons: "Late flight, disorganized at gate"
Cons: "Even had to pay for ONE carry on. Ridiculous. Everything was a charge, even selecting a spot to sit. Not what I expected."
Pros: "Every thing on our flight to New Orleans."
Cons: "Three of us boarded at DIA in Denver on Feb 25 on Frontier Airlines for a flight to New Orleans. We each had one piece of carry on luggage that we placed in the compartment above the seats. There was not additional charge for the carry on. We paid only the cost of our airline ticket. HOWEVER on our return flight Feb 28, we told at the New Orleans Frontier desk there would be an extra charge for the exact carry on luggage we had checked in at Denver fours days before. The extra charge was $40.00 for checking or $45.00 if we carried on our luggage. We explained there was no charge for our carry on's in Denver. That didn't help. SO what choice did we have? We didn't make a scene or issue about this extra charge. We merely paid the extra charge and grumbled on the flight home. You can probably guess about our change in attitude -- from a pleasant flight experience to New Orleans to maybe our next flight will not be on Frontier rather another carrier."
Cons: "See above"
Pros: "The Denver people who helped"
Cons: "My brand new suitcase was broken after paying for it to be checked. My clothes and bath bag was on the pick up alone. When it was in my bag. Had to ask for tape to keep it somewhat closed to the rode and hotel. Still no email from frontier !"
Pros: "A mediocre experience that charged me for every interaction with the airline, including a can of club soda. An obnoxious business model."
Airlines flying from New Mexico to Louisiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New Mexico to Louisiana
Masks required on board, masks provided on flights from New Mexico to Louisiana
Social distancing seating
Middle seats unavailable to book on flights from New Mexico to Louisiana
Testing for antibodies, testing for symptoms for flights from New Mexico to Louisiana
Waiving of change fees. Search flexible flights from New Mexico to Louisiana