No alcoholic beverages on the flight!
RJ does not upgrade silver or gold frequent flyer card holders for free even if there are open business class seats. The only time a free upgrade is provided is if the economy class is over sold.
My seat happened to be in the back, near the crew break room, they were so loud, chatting, laughing and being so obnoxious .. Our flight was at 0600 leaving Amman to Basra so you can imagine how sleepy most passengers were, myself and another passenger asked the crew to keep it down with no luck
The food is so bad, sandwiches look like it's been made a week old, no selection
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.
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