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Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.

Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.

I actually received a notification from kayak on email but not one by text from Delta when my departure gait changed and I almost missed my flight

Extremely dosappoontined and frustrated. Refused entry to lounge in Detroit despite having Delta AMEX Reserve linked in MyDelta phone app as revommended and also having proof of account. No pillows were available for overnight flight to AMS and breakfast was not served in Delta Comfort.

I liked the screens in the seat headrest with movies to watch. I didn’t like being forced to check my carryon bag and being told there wasn’t room for my bag - when there were 5 bins sitting empty on takeoff. I didn’t like the “I don’t give a fig” attitude of the flight attendants and the delta gate attendants when I asked why they decided to put me out. They gave me a 1800 number to call but I can’t get a live person on the phone. Customer service is non existent. My business must not be that important to them.

Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.

It was not in Delta's control, but when we landed, we ended up parking at the wrong gate, and so everyone was already ready to deplane and had their carryon bags, ready to leave. But we had to sit down and move to the proper gate. This process took over 30 minutes. Again, not Delta's fault - more so on the staff at JFK

More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.

No wifi on the long haul flight, food was trash and no vegetarian meal options

Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.

Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.

The free snack options are pretty pitiful for a 2.40h flight.

Excellent staff helping my 96 year old senior promptly with her oxygen needs

Good even though flight was delayed, the crew was prompt and efficient.

We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.

Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.

Everything was perfect except the pad at the top of the seat back. It pushes my head forward into a very uncomfortable position and it is not removable.

The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline

More water distribution throughout flight. Food quality poor and hot items delivered not hot on both attempts. Not United Standards

My flight was completely full. Making me very stressful with people walking around all the time. I believe airlines can do better for entertain people during the flight.

Had to wait a long time for wheelchair in Dallas

Flight delayed from rdu due to too much fuel. Had to stay overnight in dfw. Food vouchers inadequate to cover dinner and breakfast

Flight was good. However, they had everyone board the plane then made us sit there on the tarmac for an hour plus due to maintenance issues. Besides that flight attendant and pilot were amazing.

Was able to get on early due to being short of breathe. Agents very helpful.

I missed my connecting flight despite requesting a wheelchair and had to wait at the airport for an additional four hours

WiFi was not working from pos to Mia…. As well as they rushed us to the gate as if the flight was already here and leaving shortly when the plane never even arrived and took off until the scheduled time so then why rush us to the gate and have us thinking we will miss our flight.

The boarding process was a nightmare and though we were traveling business class, we were in Group 2 and the organization was terrible. The Business Class on this flight was crowded and did not feel clean and nice. Overall, I would not travel Business again on the American Airline flight through British Airways Not nearly special enough for the considerable cost .

The First class experience was really good!! Customer service was excellent.

It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.

Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure

Food made us sick for the rest of the day. Terrible passenger in front of me kept reclining and banging his seat, it hurt my knee multiple times. I kindly asked the attendant to intervene, she would not. Way too many sick people coughing on the flight without wearing a mask. Sick passengers should not be allowed to fly unless they wear a mask. I hope we don't get sick for our 2 week vacation

We didn’t flight with British Airways because the flight was cancelled at the last minute .

Flight delayed and we were forced to check our carryon bags which was huge inconvenience.

Very disappointed because we don’t get in advance the cancellation fly to Paris. By the way, we are still without luggage Bad experience

Could have done with a 2nd round of drinks even if it was only to distribute bottled water

Flight delay of 4 1/2 hours with no reason for over 3 hours. Missed our connection in Rome & had to pay for an additional flight.

The seats (upgraded exit row), were the last comfortable plane seats my wife or I have ever experienced. Too narrow to turn at all to find a sleeping position. Devoid of cushioning to the point of feeling the frame bars across both the seat and the back. It was extremely uncomfortable and neither of us slept on the red eye.

Lost luggage l try contact the airline no answer FILE REFERENCE# CHQBA10196/14 SEP24/ 1043 YEE JAMES FLIGHT/DATE - BA202/13SEP/BA666/14SEP NUMBER OF BAG - 1 TICKET NUMBER- BA219096982 COLOR/ TYPE - BLACK DUFFEL/ SPORT BAG TAG NUMBER - BA401690/

The second leg of my flight unexpectedly got canceled. I was stuck at the airport for the whole day and instead of flying out that morning I flew out in the evening. For some of my fellow passengers it was the second cancellation and their original flight was supposed to go out the day before. There was no reason given though getting rebooked was quick even though I would have preferred if I would have been on one of the earlier flights that day. Compensation was a £10 voucher for some food at the airport. I eventually arrived without further incident but but due to the cancellation, it was one of my more frustrating travels of my life.

They denied us boarding on our scheduled flight and experienced significant disruption to our travel plans because of overbooking the flight!

Paid extra for a “comfy seat” which was anything but!

I was booked to Reno with a carry on and a personal item on Alaska airlines. Kayak booked me on a return flight on Spirit on which I was not allowed a carry on. What a nightmare. It cost me an upgrade on Spirit and a checked bag fee, a total of $125, to get a small carry on bag home. Kayak needs to learn about the Go restrictions on Spirit before quoting a price on a round trip ticket.

The flight landed with a delay and we had to wait almost an hour to be off boarded. So typical of spirit.

Staying with Dallas 4 hour stay ...it's was torture sorry. .. about to say that

The gate employees and the flight crew were friendly and professional. Afterboarding we waited 20 minutes for another flight; a complimentary beverage would have ben appreciated for the inconvenience.

Customer service. There is no way to call them and online chat doesn't deal with your specific concerns. I don't plan to fly spirit again.

No frills, cheap price & flight was on time, I'm happy.

All the steps below was great!!! and the price thank you!!

I fly almost weekly & Spirit is well worth it & Hands-down, my favorite! Out of all the airlines I fly, I often find that spirit has the cleanest planes & the most well taken care of, typically, I will look up the aircraft registration and often the planes are less than seven years old. Two weeks ago I flew on a Jet that was less than a month old. The crew are often times the most friendly in the air. For this particular flight, I had a very stressful day and was not anticipating a very wonderful flight due to the passing hurricane. We had a half hour delay once boarded due to the weather and changing flight patterns, however, as soon as we turned for the runway, the pilot battling a strong crosswind quickly throttled up and in matter of moments, we had the most peaceful flight. I think I’ve ever taken! And we were still 6 minutes early!!! The personality of the crew was wonderful, typically, for this route the passengers are a little less than desirable but they are professional & very accommodating. Because of the best prices spirit often gets jabbed, but the reality is why pay for anything you don’t need. And you certainly are not sacrificing service!

It was cancelled unexpectedly so we rented a car and drove home.