|Flights Arrive in||Lilongwe Intl|
|Flights Depart from||New York John F Kennedy Intl|
|Airlines||South African, Kenya Airways, Major Airline|
Pros: Staff was very professional and polite.
Cons: A lot of turbulence situations throughout 16 hrs
Pros: Bag check guy was extremely helpful.
Pros: The food was good, the service wasn't bad, and all connecting flights were on time.
Cons: No matter how hard I tried to get an aisle seat, we were still squished into the middle of the plane. It was so uncomfortable, competing for arm room with the person sitting next to me and then having to force him our of his seat every time I wanted to get up. Even getting our of the seat took something. I am searching now for an easy way to get an aisle seat for our return trip.
Cons: Our audio did not work on the whole flight.
Pros: Some of the crew were very nice, and flight left close to on time
Cons: Tv didn’t work, when I asked for help I got a bad attitude from 3 different flight attendants. Finally one very nice one found me a new seat with working television.
Cons: I was not offered blankets from the onset.
Cons: I’m still in Nairobi because they delayed the plane
Pros: They should send us prior notice of changes in flights. My flights where delayed by almost 6 hours both inbound and outbound bound
Cons: Check in agents should do their job as per their description not wasting our time and keychatting with their collegues
Cons: My flight never left Kigali and neither etihad nor Kenyan was able to help
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