Find cheap flights from New York John F Kennedy Airport to Ontario

Cons: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Pros: "Crew was amazing"
Cons: "Entertainment and dinner food"

Pros: "Flight share with another airline so we couldn’t book our seats in advance."
Cons: "Space is cramped. Very professional and courteous crew."

Pros: "Professional, friendly service in every respect."
Cons: "Economy is profoundly uncomfortable -- as with all its competitors."

Pros: "I like service, plane..."
Cons: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"

Pros: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."

Pros: "Fast flight. Good service from luggage checking to landing."
Cons: "Way too spicy beef chili. Confined space on airbus."

Cons: "Seat would not recline. Long fight cramped 27B"

Pros: "The service and the crew were fine"
Cons: "Seats are too small and terribly uncomfortable on such long flights."

Cons: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"

Cons: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Pros: "Everything was excellent from boarding with almost no delays to the service on board. We would definitely travel with swiss again"

Pros: "Friendly staff"
Cons: "Seats were horribly uncomfortable"

Pros: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Cons: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Pros: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Cons: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."

Pros: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Cons: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."

Cons: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Pros: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Cons: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Pros: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Cons: "Seats from JFK to Zurich were a little bit squeezed."

Pros: "The announcements were to the point and kept us from constantly getting interrupted, very much appreciate this. The crew was super friendly."
Cons: "The overhead bins were packed, some people have to many peaces of luggage. They claim the space of others, no respect."

Pros: "Professional, courteous, friendly, timely service."
Cons: "Did not have to do with the airline itself, there were many many families with many, many screaming babies the entire flight."

Pros: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Cons: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

Cons: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"

Pros: "All good"

Pros: "gluten free option included gluten free bread, but meal itself was quite bland."
Cons: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."

Cons: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Pros: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Cons: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."

Pros: "that they had new movies"
Cons: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Pros: "The crew was lovely."
Cons: "The seats were very cramped."

Cons: "Everything"

Cons: "Narrow feeling seat"

Pros: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Cons: "Cramped seating."

Pros: "Zurich airport"
Cons: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."

Pros: "Very efficient airline; all goes smoothly"
Cons: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Pros: "Food was good and flight crew was very kind and helpful!"

Pros: "Crew member Tania Galic was very helpful"

Pros: "Just safety."
Cons: "- the crew was unpleasant and rude, which came as a surprise because usually Swiss crew is nice - the seat was unrandomly small, awfully for someone who is 5'11 - the food was so average"

Cons: "My name wasn't on the flight. I lost my seat."

Pros: "Crew"
Cons: "Waiting so long in the security check line. Food could be better."

Pros: "Quick and courteous service"

Pros: "It's Swiss!"

Pros: "Great service, very good selection of on-board entertainment"
Cons: "Long delay in boarding and take off was not addressed in any kind of announcement. Food is average"

Cons: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

Cons: "All the confirmation emails I received for this ticket purchase included erroneous instructions on who to contact for help with my seating assignments. All communication pointed me to Swiss website. Even after creating an account in Swiss I was unable to get or buy better seats. I called the site where I bought the tickets for help- they clearly lied to me. I was told that they had reserved an isle (they could not sell me an upgrade- I would have gladly paid for a seat up front), but when I arrived at the Swiss counter in NY my seat assignment was middle/middle. I was unable to reach Swiss phone reps due to limited hours of service. I did Post on the Swiss Face Book site as per Swiss air website instructions. I also emailed social support help- I received no reply. gate agents were helpful with the first leg, but had no ability to help with the second - sent me to Geneva hopeful I could be helped there."

Pros: "Your crew was excellent and attentive. Nice difference from most US domestic airlines"

Pros: "Crew were courteous and competent."
Cons: "No leg room; no head room when seat in front was reclined. Very uncomfortable. Food was also mediocre; expected better from a non-US carrier."

Cons: "Instead of Florence due to weather the flight landed in Pisa. We wanted for an hour and no Swiss representative came out. We had to pay for our transportation from Pisa to Florence. How do we get the reimbursement. I had requested our hotel at Florene to pick us up at Florence airport so they charged us too. Very poor service by Swiss air and it's not the first time that it has happened."

Cons: "Not enough leg room"

Cons: "All was great!"

Cons: "Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew."

Cons: "Great flight but old regional jet"

Pros: "The crew was attentive and personable"
Cons: "for a long ride maybe better cushions"

Cons: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."

Pros: "The seat was comfortable"
Cons: "Food was quite bad"

Cons: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."

Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."

Pros: "Complimentary beverages."
Cons: "Chicken and pasta for dinner"

Cons: "N/a"

Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Pros: "Very nice stewardess on this plane. Seating was excellent."
Cons: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"

Pros: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Cons: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"

Cons: "Never told why we were delayed by more than 90 minutes"

Pros: "Nice crew, clean plane"
Cons: "Stuck in hot plane for an hour because of plane traffic. Not really deltas fault but c’mon"

Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."

Pros: "The crew members were so kind and friendly. I actually did feel more at ease and made my journey more enjoyable. Specifically, was were traveling with guitars and they gave us no hesitation to board early in order to Stowe our instruments safely. They were very pleasant during serving and with requests. The offerings of movies and TV were excellent and extensive."
Cons: "The meal really wasnt very good. But the snacks and beverages we're quite good. Not sure if it is related but the check in/luggage drop process was quite slow."

Pros: "Nice and helpful crew, fast service."
Cons: "The food was not good, the breakfast was tiny. Who wants a sweet muffin for breakfast!?! It was a very shaky flight. We sat in the back rows which might have done things worse. Not comfortable at all."

Pros: "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Cons: "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."

Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"

Cons: "The crew was great and the flight came in early. I wish there was a better food selection."

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pros: "I have no complaints. Not on"

Cons: "My seat ,the distance to get to the gate, The wheelchair l No window The distance I had it walk to get to my seat I was told this was the row behind the break after the exit row. I was not I’ve been with you before and have not any of these problems No more"

Pros: "Friendly"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"

Pros: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. However KLM allowed a passenger — who did not pay for the emergency row to sit next to me because he needed the extra space because he was a liarge man, and clearly didn’t fit very well in the economy seats. Thus I I lost all the extra space and actually would of preferred a regular economy seat. that would’ve been more preferential then paying $60 and getting less space than I would’ve had it in a regular economy. I understand the other passengers comfort was important and if that was the case he should’ve paid $60 as well."
Cons: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years."

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "Left on time and arrived early. Dinner quality was good Crew was very professional"
Cons: "Seats were uncomfortable."

Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."

Pros: "Personality and charm of the flight attendants made it an especially relaxing trip."

Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Cons: "Terrible baggage check and security lines (even Pre-Check!) at JFK Teeminal 1 (AirFrance)."

Cons: "None"

Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."

Pros: "The staff is very friendly. Most pleasant airline I've flown with."

Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"

Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."

Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Lots of great food n free new movies! Crew was polite and on top of their stuff :)"

Cons: "Seats were cramped, very uncomfortable."

Cons: "The gate for the connecting flight from NY to Rome wasn't posted at the terminal or available via the Delta aps. The Kayak AP didn't have it either. I found out late that it was practially at a different airport. With less than an hour I had to take a bus to a different terminal, walk through, exit onto the street, cross the street and walk down the block to a different terminal. Then I had to re-enter through security (where the line was wrapped back to the front doors). Had the flight not been delayed for mechanical issues I would have missed it. My flights were purchased through Delta. If Delta uses different airlines they should post gate information on their web sites."

Pros: "Flew in past no problem this trip seats were very close when person in front reclined his chair it touched my knees. Not enough leg room."
Cons: "Not enough leg room, knees hurt difficult to sleep. Also booked flight 3 months in advance so we could sit together as family. At gate they put my husband 20 rows separate from us. Surprised by this, I thought Delta was a better airline. Staff on plane was courteous and worked hard for entire trip."

Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Pros: "The meal and service were excellent. The cabin crew was very attentive. They tried multiple times to fix the in flight entertainment when it stopped working. (Note: this flight was operated by Air France)."
Cons: "The economy seats were a tad small for someone that is 6'3" (my knee hit the seat in front of me). Also the inflight entertainment stopped working properly halfway through the flight."

Cons: "food made me sick, the seat wouldn't move back, the screen for the "entertainment" was out of focus"

Pros: "great crew!"

Cons: "I got very cold during the flight, the ac was so cold that I had to stay in my winter jacket and a hood."

Cons: "Old aircraft. No food variety. Old entertaining system. Delayed."

Cons: "the boarding process was chaotic. not enough time was allowed for zone 1 passengers. the plane was old. the inflight entertainment didn’t work. the crew was friendly though. there was no hot food but the cold selections were ok. i would expect a much better customer experience for business class passengers."

Pros: "Crew and staff at gate fantastic. Accommodated me sitting with partner on both legs (booked flights separately)."
Cons: "Flight was delayed. Always tough late at night."

Pros: "The check-in process was very easy and friendly. The flight attendants seemed nicer than other airlines."

Cons: "Communication from you all. I missed my flight because of the terrible instructions and communication"

Pros: "Crew was excellent !! They ran a tight ship!"
Cons: "Seats need to be replaced ... no padding!"

Pros: "Very nice crew. Seats were okay a bit tight, but, fine."

Cons: "Flight was delayed. Otherwise fine."

Cons: "Choosing my seats without paying extra."

Pros: "I received great service and the flights were on time."

Cons: "Flight from Fort Lauderdale to Toronto heavily delayed, missed connection."

Pros: "Good legroom compared to other carriers"
Cons: "Almost 1 hour late leaving. No westjet connect, so no entertainment."

Pros: "The price"
Cons: "The seats weren’t comfortable"

Pros: "Had seats in row six -- plus there was room for both our carry-ons!"
Cons: "Flight was delayed taking off from Winnipeg 90 minutes with no explanation given. Made us late getting to Saskatoon and missed our daughter's scheduled ride to pick up our two cars as a result. Had to pay an extra two hours parking at airport, etc etc etc."

Pros: "The plane was clean, comfortable and the staff were good."
Cons: "WestJet was 30 minutes late to board. Also, if you're going Int'l during a peak moment, give yourself at least 2 hours to process your entry. It's crazy how many people are going thru JFK."

Cons: "Delay delay delay delay"

Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"

Pros: "Don’t upgrade to first class on this flight. One beverage. No food. Not worth it atall"
Cons: "Don’t upgrade to first class on this flight. One beverage. No food. Not worth it atall"

Pros: "My singing group was the entertainment!! ;o)"

Pros: "Upgraded to Plus - it was great."
Cons: "Too bad we have to pay extra for Plus to get a reasonable amount of room."

Pros: "Flight was good."
Cons: "Was boarding at C70 but only saw signs for 71 and C73. Asked Westjet staff where we were boarding and they told me (and others) that even though we were booked to take off from C70 we’d be departing from the gate labeled C73 and also labeled for a flight to Regina. Still got to Hamilton though."

Pros: "Although you have to pay for food onboard, it was really good. WestJet Connect provided good entertainment- movies and Tv shows all free- that made the 7 hours pass relatively painlessly. Cabin crew were awesome."
Cons: "Nothing. Exceeded my expectations"

Pros: "The crew was very friendly and funny"
Cons: "Everything was up to my standard"

Cons: "It did not happen. Being transfered to air canada in Toronto was a night mare"

Cons: "The washrooms had no water from their taps"

Pros: "The stewardess serving drinks was very pleasant. Thank You"

Pros: "Crew & direct flight"
Cons: "Food selection & entertainment"

Pros: "Crew was courteous and the plane was not packed like the previous one, so it was good there was room to stretch out the legs."
Cons: "Having to board the plane walking outside.It was raining and there were puddles everywhere. Flight was delayed"

Pros: "The flight attendance are always so humble and helpful"
Cons: "N.a"

Pros: "It my first time with westjet, it surprised me with feee upgrade to plus seat, the service is expectacular ! Looking more flights with them in the future"
Cons: "Nothing"

Pros: "Liked that i could upgrade my seat to exit row seating for free online a day before my flight! And i had a smooth experience with kayak and checking my bag in and that was it! Convenient and smooth."
Cons: "The plane was a little chilly but nothing new."

Pros: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"

Pros: "The flight and crew were great, great flight. Arrived earlier then stated. I still enjoy flying in and out of Hamilton. Great airport. If I can book West jet again, I will, great airline. Took some great pictures from the aircraft. Thank you !!!!"
Cons: "Security, too much, even when we arrived, customs twice."

Pros: "a very calm flying experience. no bells and whistles but consistently friendly and mostly efficient"

Pros: "Main stewardess was very pleasant. Not full flight so I moved back and had a seat to myself."

Pros: "We got to our destination"
Cons: "I'm just fed up with the general discomfort of air travel, but since I'm not willing to pay more I can't really complain I guess."

Cons: "We were delayed by roughly two hours, sat on the tarmac with no internet or other entertainment, services etc. This made it difficult as I was looking to get home on time and complete work in the air."

Pros: "Comfortable seat with lots of leg room"

Pros: "Flight staff"
Cons: "Had to disembark. So left and arrived much later than planned."

Pros: "Nice crew"

Pros: "Crew was cheery, in-flight entertainment innovation evident, plenty of opportunity for water/snacks"
Cons: "We were heckled by gate crew about whether my dog’s carrier was too small for him. Many suggestions were made that we were subjecting him to animal cruelty, and that we were abusive to him. He’s 7lbs, so he can’t be much smaller a dog, and his carrier it turns out, doesn’t fit under WestJet seats, despite being within carry-on luggage dimension limits (their life jackets take up most of the legroom), and thus could not be any bigger. Did they want me to have a smaller dog, or a Euclidean space-defying carrier? I suppose they were suggesting that taking a dog aboard WestJet is abusive, because they certainly don’t provide adequate space for anything larger than a hamster, they hassle you about it, and they charge you $50 for the fun of it. One agent had the nerve to reach into his carrier without permission, unannounced, and invade his personal space, him being a rescue and very anxious."

Pros: "food was good"
Cons: "Delays in connection flight, arrival gate and departure are far away and no help from airlines."

Pros: "The crew and staff were great on the plane. Could use more staff at the checked bags area but overall good experience"
Cons: "More agents at the check in desk"

Cons: "I was able to download the WestJet Connect app on my phone which gives you access to tv shows and movies to watch on your own device during the flight. The app was free and easy to use and there was a decent selection. However, the wifi on board is not free so even though you could watch the tv show/movie - the sound did not work unless you paid for it. There are many other airlines that offers everything for free - it would have been a more pleasant if we were able to actually utilize the service."

Pros: "Great crew, West jet connect worked fabulously"
Cons: "Cramped space and airplane food"

Pros: "We got some extra help in the airport :). Thanx"

Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"

Pros: "Check in was fast, on time, landed early, entertainment worked"

Cons: "we didnt have an eta number to check in our flight on time. The front desk staff iwas so nice and helpful to rebook a later flight for us without having us to pay extra."

Cons: "They didn't let us know ahead of time and there wouldn't be televisions. If you hadn't downloaded the WestJet app you couldn't watch TV. You had to rent a tablet for seven dollars or buy an Internet package to download the app. That's fine just frustrating"

Cons: "At WestJet, Canadian PR are not eligible for on-line check in. WestJet make Canada PR travel on WestJet so hard. Air Canada, United all can do online check in for Canada PRs. Don't know why WestJet is so stupid and ridiculous... In flight, no flight map is available. So out-of-date."

Pros: "The new plane!"
Cons: "Hmmm, everything. First we didn’t get the seats we selected, then we had to pay an extra 800 for my family to sit together. Took about an hour waiting on the tarmac. Then to top it off American Airlines broke my stroller and NO apology. Never again with a third party site or American Airlines"

Cons: "Very cold cabin despite request to make it warmer, making it impossible to sleep. Food was cheap, carb-heavy fare - rice, crackers, a roll, sugar dessert bisquets all in one meal."

Pros: "Great service and clean airplane."

Pros: "Crew serving was bad"
Cons: "Quality of food not good"

Pros: "Dinner and breakfast very good."
Cons: "Seating was random. I was place between 2 single travelers meanwhile other rows had only one person in them. Eventually I changed seats. But I should have been able to pick seats at check-in or been more spread out."

Pros: "arrival to the destination"
Cons: "booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE"

Pros: "Overall, the flight wasn’t pretty good. Not terrible, not excellent."
Cons: "The seats are incredibly uncomfortable. Even paying for extra legroom did not make up for the lack of comfort."

Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Pros: "The flight was fine once we took off, but we sat on the runway for over two hours before we were able to take off. Also, being expected to pay extra for a seat sucks!"
Cons: "The flight was fine. The selection of films was excellent, lots to choose from including some very recent releases."

Pros: "Everything was on time and had a early arrival east a great flight the crew we're friendly and all crews we're on too of there game thanks AA"

Pros: "Friendly airport check-in staff who accommodated by changing our seats so we sat together. Boarding was smooth and timely. Best of all, seat overhead bins were empty so could store carry-on; This was unusual. Flight was great, but I love flying. Cockpit crew provided status updates, and captain's apology made the late departure more understandable. Deplaning process went smoothly also."
Cons: "After everyonel was timely boarded waiting to push away from the gate, announcement was that the captain was not even in the airport. Flight delayed almost an hour. Seat would not recline, not even an inch so basically sat upright entire flight to London. One has to 'flag' staff if seen as they walked past thru the main cabin. No announcement which area to collect ones luggage, nor staff there to explain, or guide. Forget staff assistance, apparently not a priority with AA."

Pros: "Quite new plane, clean. Some of the staff were friendly."
Cons: "Flight was delayed vecause there was no pilot for one hour. We missed connecting flight and ended up with several delayed flights, so our 11 hour trip turned out to be 32 hour long. Also, they messed up with food order, but after some time they managed to bring suitable food from business class. Some of the staff was unfriendly and whining. And our party of three was scattered around the plane, other families sitting nearby too. A little bit greedy company selling seat selection option when they could arrangeit nicely, but just don’t do it in order to get few people to pay for otherwise normal thing."

Pros: "It got me here."
Cons: "Apparently codeshare purchases are non upgradable, so my airline status was irrelevant."

Pros: "The crew were amazing! The flight was smooth"
Cons: "I was on row 24 and my seat did not recline and the person in front of me seemed to recline more than anyone else did. Could not Get comfortable"

Pros: "The plane took off and landed on time. Because airlines have so games their system by setting expectations of on time arrival so low that it is nearly impossible to not exceed them."
Cons: "The plane was so old the overhead lights didn’t work in our section (who failed to check that??). The overhead bins fell open at landing and things almost fell on people’s heads. There was subpar entertainment options that hadn’t been updated since at least the 90s, which was made even less acceptable since it was literally the only option for entertainment on a 7+ hour flight when none of the overhead lights worked. For a ticket that cost more than $1200, the failure of the airline on nearly all levels to provide standard services was completely unacceptable."

Pros: "Everything"

Cons: "Flight attendants were a little abrupt. Could have been friendlier."

Pros: "Entertainment choices, no additional charge for wine, food was good"
Cons: "​​we were packed in like sardines on American airways ..NOT British airways. I’ve flown overseas on European flights before and there is more attention to comfort. We sat in front of the lavatory and could not sleep because every time someone used it, the light flashed in our eyes and the flush was quite loud. I paid extra for the seats we had but did not know they were right by noisy bright rest room."

Pros: "Service was quick, comfort flight, excellent service. This was the best flight so far."
Cons: "To many kids crying, it was loud."

Pros: "Very pleasant crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"

Pros: "The stewardesses were very polite and helpful"

Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Pros: "Boarding was quick and organized"
Cons: "No face masks or ear protection made sleep difficult"

Pros: "It had 1980 common program and not an in seat outdated"

Pros: "Timely, good service."
Cons: "Would have helped to know that IB4158 was also AA44."

Pros: "On time flight. Cheap ticket"
Cons: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."

Pros: "Decent legroom"
Cons: "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."

Pros: "Absolutely no part of the flight was comfortable or enjoyable."
Cons: "The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good."

Cons: "We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack."

Pros: "Ease of boarding, friendly and efficient crew."
Cons: "Space was very tight, music choices were terrible, no plug to charge my phone, no individual screen for entertainment, movie screen went black half way through the movie I was watching and it never came back on"

Pros: "The food was good and the crew was nice."
Cons: "We were delayed for 90 minutes. And the entertainment options were awful for such a long flight."

Pros: "The crew was professional and friendly"
Cons: "No individual movie screen. Entertainment bad for an international flight. I paid for selected seats but did not receive, instead our family was scattered about the plane."

Pros: "Crew was very courteous."
Cons: "Delayed departure."

Pros: "All of the new release films were available for free which was fantastic and made the flight go so smoothly and quickly. Breakfast was really tasty. I liked the small snacks given with breakfast."
Cons: "The dinner was bland."

Pros: "Nothing"
Cons: "Delayed 1 hour because crew announced there was a discrepancy between # passengers boarding central records. Flight crew didn't do anything to comfort passengers during this. Captain made one announcement about turbulence once at the beginning but nothing else for 1/2 hour or longer long turbulence period. Crew took away tray without asking. Ran out of water. Doors did not open for quite awhile after docking but crew said nothing. Seats so small one had to keep elbows glued to body to eat without touching neighbors. Felt like cattle being driven to slaughter. Min"

Cons: "Don't have tv in seats hard to watching one tv"

Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"

Pros: "Staff very courteous and efficient"
Cons: "Old plane did not have individual screens."

Pros: "crew"
Cons: "was not allowed upgrade! I only tasted the food it was not eatable. I am 70 years old and id rater starve to death than eat that food and no food to buy!"

Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"

Cons: "There was no phone charger at the seat."

Pros: "The airline was great."
Cons: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."

Pros: "Nice crew and on time."
Cons: "Very old American Airlines plane, food never as good as Iberia. Not enough room for carry on. Entertainment system from 1960's"

Pros: "Flight crew was excellent."
Cons: "Crappy old plane. No individual tvs. Offered entertainment was truly awful."

Pros: "The pilot was amazing!"

Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"

Pros: "Good service from the flight attendants."
Cons: "BA and AA don't have their computers coordinated so if you book on BA, but the flight is on AA, your booking reference number for check in, etc., does not work. You have to call customer care for AA to get their booking reference number."

Pros: "The flight was delayed 5 hours. We were late for our tour in Ireland!"

Pros: "The t was a nonstop"
Cons: "Old plane! No wifi, no ind TVs. Drinks are $8! Plus it was a code share with American so poorer service and no blueberry juice. I would not chose this flight again."

Pros: "The emergency exit row had decent legroom and I was comped my beer."
Cons: "Perhaps it was my own fault, but I kept getting errors trying to check in online at the Finnair website. I was there because up until I tried to check in at JFK, I was 100% sure I booked a Finnair flight, because that's what Kayak told me. I was pretty pissed off when I found out that SURPRISE I was really flying on American Airlines, pretty much the most boring airline on the planet. When I checked in, I was still unable to get a seat assignment, not until I got to the gate where I had to wait 20 minutes for an agent to show up and sort things out. They finally put me in an emergency exit row, in an extremely uncomfortable non-recline seat (I know, regulations). The flight was also an hour late taking off (I know, not AA's fault), which did not help the experience. Will be more careful next time booking on Kayak."