$153 Find Cheap Flights from New York John F Kennedy Airport to Ottawa

Very tight seats - no legroom at all, very tight to the person in front of you. If you have basic fare, you are loading zone 6 regardless of where you are sitting in the plane - meaning even as a middle aisle person at the front of the plane, I had to get people to get up and let me in as they had boarded earlier. Having to pay for a carry on is criminal. I am a frequent flyer, and air Canada has now joined the list of other terrible North American Airlines.

Delayed by 5+ hours and they give a voucher for only $20 CAD which isn’t even redeemable at any place with edible food. Then took almost an hour to clean craft after it landed. And nonsensical boarding delayed even further. We didn’t leave until 1:30am….

I travelled in Business class for the first time and wish I could do that again.

I found the boarding easy and my seat was very comfortable as I had a lot of leg room. I am not too happy that I no longer have lounge access even though I used to get it with my TD credit card.

Refreshments and Air Hostess was good. Issues with customs in Toronto caused flight to depart and left me behind twice. Vouchers for delayed flight needs to increase.

the seats aren't the most comfy -- too little padding and I could feel whatever the passenger behind me was doing. Otherwise, it's all good.

This flight didn't happen for me because of overbooking.

Everything was simple and easy. The lady at the gate was super friendly, I wish I had her name to share. She's a little older, dark-haired. You can tell she likes her job and would be a great influence on any young people training with her.

During the pre-departure safety briefing, the flight attendants rushed through the mandatory safety announcements in both official languages, making it difficult for passengers to clearly understand the instructions. Given the importance of these messages for passenger safety, this lack of clarity was concerning. Perhaps use a recoded message to alleviate this concern. Additionally, the flight attendants appeared to lack the professional attentiveness typically expected during a flight. Rather than focusing on timely and courteous service, they seemed more engaged in personal conversations than in addressing the needs of passengers. I hope this feedback is taken constructively and helps in maintaining the high standards of professionalism and care that travelers expect from a national carrier: AC.

Service is pretty good. Sandwiches have to be purchased but I’ve bought my own food. Seat was comfortable and various movies to chose from.