Good crew team Good food
-Many errors in the menu where thing's that need to be written in Portuguese was in Spanish like salmonillo, that is a small salmon in spanish but means nothing in Portuguese. -Old plane for this route, LATAM has many new planes like the A350 and were are them? I saw many new planes that was reported to come to the Brazilian lines and we are seeing only used 767 and 777 linking Europe and US.
My flight was canceled and I was informed about it when I was dropping off my luggage. They suggested to put me in a new flight with stops (even I had paid for a direct flight). After a said no, they found a direct flight, however I had to wait in the airport for 7 hours! It was terrible. They should comunicate the problem in the check in, not wait everyone to arrive in the airport for that.
Flight crew did their best to keep the customers happy
Everything else.. Avoid LATAM at all costs.
Coordinacion y amabilidad del personal en tierra.
no dan refrigerio
|Flights Arrive in||Rosario Fisherton|
|Flights Depart from||New York John F Kennedy Intl|
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