Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Intl to South America
JetBlue, Avianca and Japan Airlines have all waived their change and cancellation fees on flights from New York John F Kennedy Intl to South America. Confirm policies on booking site.
Delta and LATAM Airlines do not allow booking a middle seat on flights from New York John F Kennedy Intl to South America.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 02m
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Scores according to KAYAK customer reviews
Pros: "The crew was very nice, the food was good and the entertainment too."
Cons: "The seats were very uncomfortable, not enough crushing and the neck rest was uncomfortable too."
Pros: "The boarding, the crew and the vip lounge in Bogota"
Cons: "The VIP lounge in NY was closed, and the overnight flight was listed as an airbus 320, but when I boarded, it was the overall inferior 319, which I terrible to try to sleep on, which I didn’t. The entertainment selection was also quite limited"
Pros: "Nothing Crew were awful and not friendly"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Cons: "More Colombian ethnic products like Chocoramo or Achiras"
Pros: "The crew was very acomodating"
Cons: "Better food options (banana muffin with sausage is weird) more messages from the captain (regarding air turbulence)"
Pros: "Only the entertainment"
Cons: "There should be a line for older people with bad knees like myself, preference when check in."
Pros: "El servicio y atención de cada persona de la aerolínea, inmejorable!"
Cons: "I can’t tell nothing more about, cause everything was really excellent"
Cons: "On time"
Pros: "Crew was nice"
Cons: "Flight had a 3hr delay."
Pros: "crew was pleasant"
Cons: "both flights delayed. In one we were stuck on a bus on the runway before we were allowed to board. food and altitude in colombia made me sick"
Pros: "Nice service and checking was fast at the airport"
Cons: "They didn’t offer any alcohol not even for sale and the take off was 10 minutes late"
Cons: "They lost my luggage"
Pros: "Te crew ver helpfull."
Cons: "Nothing . Emery y Hong perfecto yo me H"
Pros: "Nothing. Airlines changed the flight time for connecting flight with out informing us. Whole reason, I booked a earlier flight so I can get to spend time in Lima but Avianca airlines changed the connecting flight from Bogata from 125pm flight to 330pm flight. I paid additional $250/ticket to get these tickets so I can get to Lima earlier than 7pmso that my wife and I can enjoy our honeymoon. I am very disappointed that airlines decided to switch flights without our approval. We did reach to Bogota at 1155am and we even tried to catch the 125pm flight from Bogota to Lima. but the staff was not helpful at all. All they kept on saying, “sorry nothing can be done, go file a complain”. Are you kidding me by saying that to your client, “go file a complaint”, instead of assisting. I guess Avianca airlines crew needs to learn about hospitality and customer service. NO AIRLINE MAKES Involuntary CHANGES with out notifying customers. Even on United Airlines, they don’t change flights with out informing customers."
Cons: "Nothing at all."
Pros: "The seats were comfortable and they seemed wine as one of the beverages"
Cons: "The staff was rude to everyone including older adults. They constantly rolled their eyes. It was so disrespectful. At one point I was returning from the bathroom to my seat and was scolded by a flight attendant to return to me seat. I thought it was Adam Avianaca flight and was very disappointed. Crew was from Spain, I believe"
Cons: "I received an email from avianca saying i could cancel my flight and get a refund, I tried to take them uo on their offer but have still not heard back from them"
Cons: "The plane was small and not clean."
Pros: "The personal in the counter are very professional."
Pros: "The crew was excellent from beginning to the end."
Cons: "The food was not the best."
Pros: "very nice crew"
Cons: "super uncomfortable siting."
Pros: "Great flight and crew."
Cons: "Everything was perfect."
Pros: "The crew were very professional. I speak very little Espanol, but they try to make sure I was ok."
Cons: "Flight was delayed one jour and I didnt know if I'll make my connecting flight to Cartagena.. No one explain. They said just go to second floor for connection."
Pros: "Fairly new airplane seats with TV screens, USB slots, complimentary headphone."
Cons: "Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier."
Cons: "There were time flight changes and they were not clear. I have a bad knee and was forced to wait 5 hours in Bogota for a flight out to Cali. Unacceptable!"
Cons: "Cancelled flight"
Pros: "The flight to Bogotá was fine."
Cons: "The flight home was cancelled w/o warning."
Cons: "They changed my flight. The dates were so bad that I didn't take it. I filled the refund form , but I'm not even sure it's going to wrk"
Pros: "I was not told the my flight was delayed. Even worse, i called them and I found out all these. They tried to reschedule me with other company but I lost 5000 on other booking. Same terrible service on way back. I was told it was a mechanical breakdown when it was published on tv about pilots stride."
Pros: "Absolutely nothing."
Cons: "Service was terrible, all my flights were delayed and they lost my luggage. As of now it's been six days since they lost my bags and no information."
Pros: "I enjoyed the food."
Cons: "I was very uncomfortable on the flight yet there were rows with only one person sitting. You should distribute the seating a bit more equally. Also, charging ports at the seats would be fantastic."
Pros: "Plane crew was excellent."
Pros: "Some crew members was not kind"
Cons: "Major delayed to leave JFK, but to Aviancas fault on aircraft availability."
Pros: "The flight was smooth and comfortable, the crew were very helpful. This is the only reason why I would give this airline a second chance."
Cons: "There was a 5 hour delay, we had to switch gates and the taxing was about an hour and a half."
Pros: "Nice clean plane. Well dressed staff."
Cons: "The crew wasn't very friendly or helpful. I could hear the group letter called out lond ,I wish there was a board I could have read them on."
Pros: "Crew service is very professional and froendly. They make sure we were comfortable and help us with our needs."
Pros: "Departure and arrival times were kept. I enjoyed the good attention during the flight."
Cons: "They destroyed my son's stroller"
Cons: "The aircraft was very cold"
Cons: "Just very tight seating"
Pros: "I booked my flight on Avianca (JFK, NYC, to Trujillo, Peru) and missed it by five minutes. I tried to get a rescheduled flight through them but they wanted to chare me $1700 for all new tickets."
Cons: "Unconcerned workers"
Pros: "Punctuality , nice air bus .. Excellent crew"
Pros: "There was no one sitting by my side!"
Pros: "N / A"
Cons: "Service was poor throughout flight even in Business Class"
Cons: "Terrible website Terrible call center Terrible timing Poor aircrafts Worst business class I´ve been"
Pros: "Good service amazing crew clean airplane good cleaning protocols"
Cons: "Everything was good"
Cons: "I think all was very good"
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Cons: "The cabin temperature was very hot"
Cons: "More food more room - but hey that’s what we always want"
Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Cons: "Left A bag behind in NY"
Cons: "Late taking off. Let's leave on time"
Pros: "The cAbin attendant was really good"
Pros: "I have no complaints. Not on"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "The food and the service"
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Cons: "Lack of legroom in economy"
Cons: "Terrible staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."
Pros: "Smooth, easy, still long"
Cons: "Still long"
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "Efficient hop to Boston"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Pros: "Everything up to departure. Sat in line for almost an hour."
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Movies- pro staff"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Cons: "Too old aircrafts"
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Cons: "Still waiting to take connection"
Cons: "Almost 2 hours of delay"
Cons: "The airline forced my wife to check her carry on AND THEN LOST IT."
Pros: "Nice sandwhich"
Cons: "Better organization with the boarding, and the waiting room at Panama was really bad."
Cons: "None entertainment system"
Cons: "Staff on ground at the panama airport was realy rude, lack of customer service"
Cons: "I lost one of my suitcases!!!!"
Cons: "Bad bad “ breakfast “ They promised me a boucher of $300 for the delay in Miami but I still whaiting for the response of the email more than a month"
Pros: "Customer service"
Pros: "Comfortable seats"
Cons: "Limited movie selection"
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."
Pros: "Copa was a great airline"
Cons: "The Panama airport was horrible! Was so hot and uncomfortable there was no air condition and no where to sit ! I will think twice before going through that airport!"
Cons: "Crowded and disorganized Panama gate and boarding. No tvs or entertainment. Bus shuttle in Panama and in Bogota"
Cons: "Poor costumer service . Luggage was wet . All of the clothes ruined"
Cons: "More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full."
Cons: "No seat assignment, over booked flight, lost my baggage"
Pros: "Took off on time"
Pros: "The welcoming and attentive service"
Pros: "I wish I could give more feedback but I was unable to get to my connecting flight."
Cons: "I was unable to reach my final destination after being denied entry into Panama City, even though it was just a layover. I'm very upset as I have to reach Quito, Ecuador by March 21st to propose to my girlfriend. Any help would be greatly appreciated."
Pros: "Left on time and arrived on time. I had an exit row seat and the legroom was excellent."
Cons: "The economy class meal was quite meager, but I guess I should be thankful that they served a meal on a 4.5 hour flight."
Pros: "The seats were better than the last flight"
Cons: "Improve entertainment"
Pros: "The arrival time was very convenient."
Pros: "Flights were on time, attendants were nice and helpful. I will definitely fly again!"
Cons: "No issues at all"
Pros: "Is almost on time"
Cons: "Servicio is bad, seats very uncomfortable and the airplanes are super old"
Pros: "the plane and the service"
Cons: "the airport don't have a good court"
Cons: "I had to keep my backpack in front under the seat. They should not allow heavy carry on's"
Cons: "They canceled it."
Pros: "Short flight, nice snack."
Cons: "almost everything time plane no space long flying time long lines"
Cons: "The connecting flight rush."
Cons: "My connection flight arrive extremelly far from the bogot flight gate, there was no onborad entertainment, some of the crew were rude to other passengers, poor comfort I wouldnt recommend copa to anyone"
Pros: "On time."
Cons: "They should load plane from back to front. You wouldn’t have the congestion of people in the isle while you trying to get to the back of the plane. Just my opinion. Load first class. Then load the back of the plane first."
Pros: "The crew members on my return trip to New York City were great!"
Cons: "On my trip to Panama City, the attendant told me I have to walk all the way to the back if I wanted to get alcoholic beverage. Why was I doing my job for him? Also my tv wasn’t working for half the flight."
Pros: "Excelente !10.0 un placer viajar con Copa"
Pros: "Service and on time."
Cons: "Service and being on tine."
Pros: "it was nice to actually get a meal. that doesnt happen in the us anymore. i was able to check a bag without a ridiculous $50 charge. the first time i had checked in years and it was very convenient. reminded me of how flying used to be before they all became buses in the sky, and for a very reasonable price. the staff were all very friendly from the gate agent to the flight attendants. also, a free drink is a lovely touch. would definitely fly this airline again."
Cons: "i had no problems honestly. my most pleasant flightin a while and i fly frequently"
Pros: "Most of the Ticket/gate staff were kind"
Cons: "Flight cancelled and did not staff reticketing personnel adequately- people waited more than six hours on line m, being helped by only two agents Stupid and ridiculous"
Cons: "Ustedes cambiaron las fechas de nuestra reserva. Se hizo para el 9 de agosto. Y nosotros la pedimos para el 9 de julio. Cuando llamamos a cambiarla, salía más caro que comprar otro tiquete ida y vuelta. Yo tuve que comprar un tiquete por otra aerolínea para regresar de Nueva York a Medellín."
Cons: "On my return flight home, they wouldn't accommodate adjusting my itinerary because I wasn't feeling well. I was willing to pay change fee for 1 layover instead of the 2 layovers on my original itinerary. They wanted to charge me $700 which was greater than my original ticket. So I flew on the original itinerary at started my travels @ 7am on Monday. Flight from Bogotá to Barranquilla w/Avianca airlines was great. In Barranquilla I had a 4 hr layover, checked in w/Copa agent and he said my bag was on plane. In Panama, there was a 1.5 hr layover so I assumed no issues getting my luggage to the correct connection. The flight from Panama was delayed by 40 mins w/no explanation. We just sat on plane. They only played one older movie, plane was old and they did 1 beverage service w/meal for a 5.5 hour flight. I finally arrived back to ORD @ 12:15 am Tuesday. I waited for my luggage in baggage claim for 35 mins. It doesn't arrive and I ask attendant, who brushes me off and says this is the claim for Copa. She disappears for 30-40 mins. I finally see her walking back into international baggage claim (over an hour has passed that I've been in baggage claim) and tell her my luggage did not arrive. She asks me for my claim ticket then proceeds to say "oh yes, I was informed your bag did not make it." I'm upset because it's 1:40am and she could have saved me an hour if she would have helped me when I first asked. I also am curious how an airline loses my bag twice."
Pros: "Service on the leg to Panama City was great, but the flight was delayed about one hour in departure"
Cons: "Because of the delay leaving JFK, I missed my connection to Santiago and had to take a later fligjt in Economy and only received a $400 voucher"
Pros: "The seat was OK"
Cons: "The flight was delayed 2 hours on departure and the reason for the delay was never communicated. We had to move to another gate and board busses to take us to the plane which had been moved from the original gate. The meal was awful. The crew basically ignored us. And the luggage took 45 minutes to arrive at the carousel"
Pros: "Crew was nice"
Cons: "We didn't get a beverage until two hours into the flight. Cookie meal and a ritual serve that once. No pre-beverage service or post dinner coffee service."
Pros: "Short plane ride"
Cons: "Second plane from panama to Costa Rica, the crew embarressed me and my friend and I will never fly on that airline again if Sandie Machida ever works on it. She is the ruddiest and most unprofessional flight attendant and needs extra lessons on costumer service and how she hosts guests."
Pros: "The plane was clean and comfortable.With good choice of entertainment."
Cons: "There needs to be more translation to English."
Pros: "everything was fine"
Pros: "So much turbulence! Plus the flight attendant wasn't very friendly."
Pros: "The service overall is great. The airplane is comfortable. Airport in Panama has very good service. I would take Copa again."
Cons: "Flights get easily delayed. We lost our connection and luckily we had spots on the next flight(which was 4 hours later) to our destination. However, around 20 peoples from our flight had to stay in Panama to take the other day their connections."
Cons: "Subieron la temperatura al aire acondicionado, hacia calor."
Pros: "On time and friendly staff."
Cons: "I was sitting next to the window and it was pretty hot. The air was not really working."
Cons: "Better entertaiment system"
Pros: "See above"
Cons: "Baggage lost."
Pros: "Premium economy was excellent service, great food, and nice wide seats with legroom"
Pros: "The stewardesses were very polite and helpful"
Cons: "6hours delay and no reimbursement. It sucked! Thank you."
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Cons: "Cramped seats, AC blasting and constant sting breeze. Food and service awful."
Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."
Pros: "Friendly staff."
Pros: "Priority boarding."
Cons: "Food is horrible at AA, in special breakfast!"
Cons: "Too little room for legs and cabin was colder than usual."
Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"
Pros: "In general everything was good."
Cons: "There was no menu to know ahead what was coming so I could have decided before the meals came"
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "Cookie hehehh"
Cons: "Passengers too crammed in closer together."
Cons: "Seats were too small which made it hard to get comfortable."
Cons: "Limited recliner Small seats"
Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."
Pros: "Fast once we were airborne"
Cons: "Delay without explanation, then sitting on tarmac for 40 minutes."
Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"
Cons: "Airfare.com is very difficult to deal with."
Pros: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Cons: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."
Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"
Cons: "The seat was extremely comfortable."
Pros: "It's nice to see a large corporation getting back to the basics which helped their company grow CUSTOMER SERVICE!!!"
Cons: "The airport waiting times through TSA check points. It's over kill and an obvious reason just to extend employment. Reminds me of the old saying " the criminals are running the asylum @"
Cons: "Always delaysd"
Cons: "It was one hour late."
Pros: "Everything went smooth"
Pros: "Efficient checkin. Left on time."
Pros: "Every thing."
Cons: "All good"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "No delays, speedy boarding and off boarding."
Cons: "Nothing..it was great."
Pros: "Great food and headphones"
Pros: "Terrible porque no pude viajar ayer"
Pros: "Everything overall"
Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"
Cons: "Delayed 2 hrs"
Pros: "i have to pay $90 for my seat"
Cons: "It was a headache!"
Pros: "does not have compensation during my stay, sad"
Pros: "Everything except what I didn't like."
Cons: "Delayed departure"
Cons: "Boarding was a mess. Gate change at last minute. Then the PA wasn't working in one spot but worked in another and instead the gate agent chose to yell, not very loudly mind you, what group was next. Many missed their queue to board."
Cons: "breakfast was horrible"
Pros: "I liked the puntualty and the service in general."
Cons: "The food the bread was old and went."
Cons: "Very conjusted seats"
Pros: "On time with no problems"
Airlines flying from New York John F Kennedy Intl to South America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Intl to South America
Masks required on board, masks provided on flights from New York John F Kennedy Intl to South America
Social distancing seating
Middle seats unavailable to book on flights from New York John F Kennedy Intl to South America
Testing for antibodies, testing for symptoms for flights from New York John F Kennedy Intl to South America
Waiving of change fees. Search flexible flights from New York John F Kennedy Intl to South America