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They messed up my seat so I didn’t get the one I paid for

Put me on standby; flight was late; missed my connecting flight; disaster

Flight attendants were fine, seats a bit hard but I use a cushion for extra support. The only issue was it was a bit too cool and I needed to ask for and received and extra blanket. I survived!!!

Very few things and/or people are excellent. It was very good.

Extremely uncomfortable seats. Experience was like a Frontier Airlines flight. Would not fly it again.

Was never allowed on and not refunded the full amount of the ticket plus charged a $300 processing fee.

The staff was bit rude when I asked for an extra drink after one beer, asked for one wine glass.

I was deceived on the Kayak site expecting a ticket, but instead finding a "standby" reservation. When I tried to change the ticket, I paid almost twice the price of the original ticket. Then, the airline refused to give me the reserved seat I had chosen and paid for. I think I deserve a refund for this leg of my trip because I was doubly charged and did not receive what I had paid for. I put in a complaint with Lufthansa because the ticket was sold originally sold as a flight they listed. Someone here needs to take responsibility.

Excellent service; they helped me reschedule so I can fly in an earlier flight

Crew was professional and great, flight was clean. However food was pathetic. I ordered a Hindu meal assuming no meat but they served chicken. Need to be very specific- Hindu meal should be categorize as Vegetarian - no meat or egg. Or it should be specific that we are serving meat.