Find Cheap Flights from New York to Douala (NYC - DLA)

Orderliness

Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help.

The plane is spacious. It gives leg comfort

old plane, no personal tv

on time

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Crew and pilot..

Food is to poor and entertainment don't even exist ...

The plane was empty, lots of room to sleep and put baggage. Crew was very nice.

They lost my bag twice!

Lost my bag both ways! On the way there is was 5 days late!! They said, don't worry it is safe in casablanca! Really- apparently every flight they lose at least 5 bags- not worth the cheaper fare to not have your bag the whole trip. Will not deliver on they arrive so that was out of pocket as well. Mayhem at the airport- very French and staff often rude and dismissive. Delta for me next time!

The pricing of the ticket,

Attendants are much less friendly on the Africa leg than on the Paris leg

Keep working as this and we always travel with you.Thanks

N/A

Good flight schedules to where I need to go in West Africa. On time generally. Leg room is average or better.

The Brussels/Lufthansa economy thinly padded seats are brutal. I was awoken to a sore behind over and over. You can feel the crosswise metal rod underneath. I sympathize with lack of catering options coming out of developing countries, but the economy meal for the red-eye return to Brussels was hard to swallow, too.

The plane on this part was not too bad.

Flight attendants excellent. Flights both on time.

Film selection could have been better