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I DO NOT recommend Iceland air...missed connecting flight.....paid for isle seat upgrade for health reasons...had to do that over....baggage left in the rain so clothes got soaked other items ruined....called customer * dont care* service

The ticket was reserved in my name but not paid for by underpricer. Alaska airlines was unable to issue my ticket (could not connect the ticket with the PNR) due to an error with underpricer and I spent the better part of 2 hours at the ticket counter trying to rectify.

Damage May baggage and I report the airport agant and they see it

Crew was very friendly. Need lay flat beds! More snacks

Good. Rxception is the Entertainment - movies and TV shows all out of date…

Second time with Saga Premium, everything was fab, but the entertainment centre on both my flights didn't work, plus the seat on the NY to Rek flight (Airbus) was so solid and so uncomfortable. The 737Max flight's seat was much, much better.

Great experience on Icelandair flight from Newark to Amsterdam by way of Reykjavík. Courteous and professional staff. Food was solid. Service - outstanding. Cabin was a little warm.

Icelandair flight was excellent. The checkin and security arrangements for Saga Premium passengers at Newark was very poor - our checkin opened much later than the normal and our security queue simply led us to the back of the normal queue. Someone was having a laugh surely!

Food was horrible. This wasn’t business class. No leg space, can’t sleep in row position, huge delay

Not much! This was my first flight with Iceland air and unfortunately it wasn’t what I have expected. My luggage is lost nothing as of yet where it was left. Not a good service at all!!