Find Deals on Flights from New York to Palermo Punta Raisi (NYC - PMO)

That I made it there alive

Boarding is ridiculous. 30 minute wait in a bus, people boarding from both front and rear of the plane and then having to pass each other in the skinny aisleway to get to their seats.

Cheap, decent food, non-stop jfk to naples

Older plane, no entertainment, small seats

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Only saw crew when meal was distributed. Could not get much needed water unless I walked back to very end of plane where staff congregated. Call button did not seem to work. The 2 movie screens visible had very faded picture that could not be viewed . On a long flight these things mattered.

Some of the crew were very pleasant and helpful.

We had two flights booked. The first one was delayed for over 5 hours for 'technical' reasons. Once arriving at the airport, there was another one hour delay. Our return flight was basically deleted. There was no notification or attempt at remediation. We found out when we went to check in online. Numerous phone calls and redirections were required by US. The company did absolutely nothing to automatically reroute us. We live in Canada and are used to the terrible Air Canada treatments, but they pale in comparison to Meridiana. Do not fly with this company unless you want unreliable travel!

The flight was on time. The flight crew was amazing. The overall experience was exceptional. I recommend this service to anyone who's traveling.

Everything

Nothing

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

I was bumped up to Premium Economy, which resulted in a much more comfortable flight than Economy. The crew was nice.

Entertainment choices did not include newer movies. Too many older movies that had already been watched prior to this flight.

boarding area to Frankfurt was cramped. Not quite sure why two flights were scheduled for the same gate and caused confusion when both grouos wwre asked to board the plane

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

I really enjoyed my flight. I fly often and crew and service of Lufthansa really stood out. They were very friendly and caring. Food was exceptionally good. I defintely choose Lufthansa again.

Very good costumer service

The movies, needs to be have better selection with movies

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again