Find cheap flights from New York to Qingdao

Pros: "I had the economy XL seat and was quite comfortable"
Cons: "Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones."

Pros: "Easy boarding procedure."
Cons: "Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long."

Cons: "I am an average-size person but even for me I found the seats were small and uncomfortable."

Pros: "all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people"
Cons: "Crew can help made a better trip by slowing down thing. Snark area should be open all the time."

Pros: "Everything was great"

Pros: "The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly."
Cons: "More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future."

Pros: "Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have."

Pros: "Everything"
Cons: "Couldn’t fault anything"

Pros: "Food and service from staff onboard the flight. Seat was also very comfortable. Overall very good"
Cons: "At check in the staff felt while flying business class that my carry-on bag was too heavy so they asked me to take papers out and just walk with these. FYI I always take a lot of paper with me to read and as it was a 16 hour flight to Taipei and a subsequent flight of 1.5 hours to HongKong that is what I did. Was really ridiculous and upsetting to get treated for a one wat flight payong $2750 like thos"

Pros: "The staff was friendly for a very late and very long flight"
Cons: "Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight"

Pros: "Lots of selections on entertainment during flight, good movies and music."
Cons: "None"

Pros: "Food is awesome!"
Cons: "The seating and the earphones could have been better"

Cons: "Smell was so bad during flight"

Pros: "Flight went well and was on time"
Cons: "Seats were a bit tight. I sat in the middle with other passengers on either side of me. The foot space was very awkward as there was a metal support from the seat in front of me. One foot had to be placed on either side of the bar, sharing space with each passenger on either side of me."

Pros: "Perfect landing. On time!"

Pros: "Movie choices"
Cons: "Staff treatment, food, cabin pressure was off, cold temperature, uncomfortable seats"

Pros: "Delayed for 24 hours with no compensation, please advise where I can file a complaint."
Cons: "Delayed for 24 hours with no compensation, please advise where I can file a complaint."

Pros: "Crew was great. Food was okay. Great comfortable Flight"
Cons: "Dis not get my sheets or pillow for the reclining seat. Movies are limited"

Pros: "Good service, good aircraft"
Cons: "Many movies were still the same as six weeks ago when I took the same flight."

Cons: "No entertainment during the flight."

Pros: "Extremely well organized...very inpressive.From the check-in desk to the boarding crew."

Pros: "Over all a good flight experience. Would use them again"

Pros: "Great service, and attendant is very nice and answers all request promptly. Food is ok."
Cons: "Overall it's a great trip and smooth. The seat of economy class is a little bit tight, but that's probably the standard size of all carriers..."

Cons: "My seat table was broken and couldn't really eat my food without spilling and how people take forever to get off plane and staff doesn't regulate it should definitely make people who have multiple carry Ima wait until people leave to grab alll their stuff from cabin"

Cons: "Entertainment selection movies could be expanded."

Cons: "A bit scary on the landing. Something, maybe the tires, screeched something wicked."

Pros: "I loved the entertainment and seats!"
Cons: "Staff was polite but a bit cold. Good food but not much variety. No non meat option."

Pros: "Speed of checking in process"
Cons: "Only fed us twice during the 15 hour trip. I wasn't the only one who was hungry almost 9 hours after the first meal was served. Other Chinese airlines I've been on fed their passengers 3 times."

Pros: "i like their food."

Pros: "Service was great! Plane amenities were also great for economy."
Cons: "Food could have been better. The beef with rice tasted weird."

Pros: "The service was great. But they didn't really cater much to vegetarians."

Pros: "The crew was attentive and helpful! Good was served three times over this incredibly long flight. It wasn't horrible or delicious as it is airplane food."
Cons: "Wish the seats were more comfortable."

Pros: "Entertainment was excellent and crew very friendly and helpful."
Cons: "It was August and they did not have ac blowing during 14 of the 16 hour flight. So warm I couldn't sleep. The other two hours the ac was too high making it cold...I actually liked that but the woman next to me didn't."

Pros: "The hand towels were a nice touch."
Cons: "The flight was delayed and notice was only sent that morning. If I had known of the delay sooner, I wouldn't have left for the airport as early as I did."

Pros: "Excellent service"
Cons: "I could not get mineral water in a bottle"

Pros: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Cons: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."

Pros: "I very much enjoyed the flight! The airline staff were incredibly friendly and helpful. They were kind and went out of their way to offer water bottle refills; a huge plus on such a long flight! The meal I requested was vegan and good. There were no loud announcements, bright lights or interruptions for many hours during the flight: very relaxing for sleeping and reading. I will absolutely be flying with them again."
Cons: "The seats were not 'incredibly' comfortable, I'm a smallish woman and felt a little cramped, but overall it was pleasant. Just bring a puffy jacket or back pillow. I wish the juice and beverage selection were more varied (healthy options) and that they used more sustainable and environmentally friendly practices❗️My food came with a single-serving water cup that I requested they keep though I think even unused it was thrown away..."

Pros: "Comfort, space, movies"

Pros: "Full range of movies. Lights down much of the flight for sleeping."
Cons: "They don't offer the long flight supply bad with eye mask, ear plugs, tooth brush etc. They don't come around often enough with water or drinks."

Pros: "Good service and facilities"

Pros: "Service of the staff. Not as attentive as I would have liked, but definitely wasn't horrible."
Cons: "Selection of entertainment was poor, comfort was horrible (may be my own fault as i'm tall, but i don't recall getting an option to pick a seat prior), and boarding could have been better."

Pros: "Aircraft wasn't crowded and the staff were great"

Pros: "Very good service"

Pros: "Crew was very helpful and polite. Food is decent for an airline."
Cons: "Seat size is VERY small."

Pros: "Crew and staff were all very responsive and proactive in providing assistance, seed genuinely eager to help. Boarding was fine, and a representative of the airline took initiative to form a preliminary queue at the terminal departure counter despite the airline not having an all-day dedicated counter."
Cons: "While its 4-seat layout was better than some anes' 5 seats in the middle column, the seating was, of course, cramped, and I did not have enough space under the seat in front of me to stow my backpack. I also wish Kayak had included easy means to select seats and special meal options. Apparently to do so requires visiting the airline's own webpage."

Cons: "Check in online process and meal selrction"

Pros: "China Airlines has decent food menu and on-board entertainment. Overall a good flight experience."
Cons: "I just hated the frequent delays."

Pros: "Good flight crew"
Cons: "Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead."

Pros: "My flight to Taipei was a positive experience. Premium economy was quite an act of kindness to oneself. The seats were roomy and comfortable. Noise canceling headphones are worth the weight in gold. I would recommend the seat as worth the extra money."
Cons: "The food actually was surprisingly poor. The congee simply didn't deserve the title. Sludge perhaps would better suit it. The next meal was much better with the shrimp salad."

Pros: "Seats very comfortable"
Cons: "Nothing"

Pros: "Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious"
Cons: "Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good"

Pros: "Lufthansa always great. Comfortable seats, good and safe service."
Cons: "Nothing"

Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."

Pros: "Flight was ontime"
Cons: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"

Cons: "Late, missed connection"

Pros: "Great crew, food, entertainment and drinks."
Cons: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Pros: "Great crew."
Cons: "Working TVs"

Pros: "Nice comfortable flight"
Cons: "misspellt my name!"

Pros: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Cons: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."

Pros: "This space intentionally left blank"
Cons: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."

Pros: "The service and the entertainment system"
Cons: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Cons: "I did not like the delays over one hour delayed"

Pros: "The Cabin Crew was excellent! Very impressed"

Pros: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Cons: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."

Pros: "Clean, modern place. Professional staff."

Cons: "Crew at Newark airport unpleasant and dismissive."

Pros: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
Cons: "Very uncomfortable seats, minimal leg room, mediocre food."

Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."

Pros: "The staff was good to me when I became ill on the flight with a migraine."
Cons: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Pros: "Screen monitor and flight map"
Cons: "Flight was delayed and it was kinda cramped"

Pros: "Had a row to myself coming and going."

Cons: "Missed transfer, despite assurance before takeoff."

Pros: "747-8"

Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."

Pros: "Nothing really. It was an overall terrible flight."
Cons: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."

Cons: "Did not like them charging extra for a seat assignment."

Pros: "Exenent.."
Cons: "nothing"

Cons: "Boarding was an unorganized free-for-all"

Pros: "Seat comfort, easy of boarding."
Cons: "nothing."

Pros: "Hasn't happened. Still waiting."

Pros: "The service and space on the airplane were excellent."
Cons: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Cons: "Baby kept most of the cabin up for three hours of a six-and-half hour flight. I know this isn't Lufthansa's fault, but they did little to help. Also, business class seats are too hard!"

Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"

Pros: "Nothing"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Pros: "The crew was really nice and helpful"
Cons: "The person sitting next to me on my right side was disrespectful and putting his head and legs up on my seat even after I told him not to do that and even spoke with the flight attendant. I felt uncomfortable with his behavior and the way it was managed by just telling him not to do that. I asked for a different seat but wasn't moved. For the price I paid for the seat and his behavior of taking up my spot and the empty spot in between us (he took up 2 chairs because he was laying down to sleep) I was very disappointed and uncomfortable during the flight."

Cons: "Seating space too narrow"

Pros: "Plenty of room"
Cons: "Lack of good movies"

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Pros: "Entertainment options vastly expanded and improved Attentive staff Good check-in Decent boarding - some organisation of boarding by seat - prevents roadblocks by people trying to get to back while those in front are still putting their stuff away and blocking aisle."
Cons: "Given menus for a mediocre meal Booked window seat to sleep - given aisle at last minute when boarding Given drink then meal for overnight flight - meal would be nice - more time to sleep"

Pros: "Such a nice plane. So clean and new and professional staff."
Cons: "Boarding a little disorganized. But it was the airports fault I think."

Pros: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Cons: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Cons: "Cramped"

Cons: "Breakfast was just a roll. I would have preferred eggs."

Cons: "The Newark airport is a swamp of unpleasant facilities and personnel."

Pros: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."

Pros: "we were treated like royalty"

Pros: "Professional and courteous flight attendants."

Pros: "Food was good. Attendants were helpful and courteous . Airline was on time."
Cons: "boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line."

Cons: "Being delayed 10 hours"

Cons: "nothing"

Pros: "New plane!!"
Cons: "No WiFi"

Cons: "Delay"

Pros: "We arrived early in Toronto . Excellent Service"

Pros: "Service was efficient and pleasant. Complementary drinks and snacks were served. This was a nice surprise!"

Pros: "Overall a great experience."

Cons: "My flight from NYC to Montreal was delayed 4 hours due to a storm that had passed earlier in the day. That was understandable, however we then sat on the tarmac at the gate for an additional hour because Air Canada's entire computer system suddenly crashed. We finally got to the runway and in the middle of takeoff the pilot slammed on the brakes and aborted the takeoff because he did not reach high enough speed. It was very scary. I was supposed to land in Montreal at 10:20 pm but arrived there at 2:30 am the next morning."

Pros: "Good price"
Cons: "Horrible customer care"

Pros: "Delays"
Cons: "Delays"

Pros: "Nothing"
Cons: "Multiple delays, slow employees at desk, employees had attitudes when they were asked questions."

Cons: "Long delays"

Cons: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."

Pros: "The fact that I called in the a.m. and they rebooked immediately, no charge."

Pros: "No problems."

Cons: "Was not on time, old air craft."

Pros: "Air Canada sucks! Rip off artists. Service is poor and price gauging is rampant"

Pros: "Take off and landing were both smooth and ahead of time. Landed Toronto from New York about 30 minutes early!"
Cons: "Charging for earphones!!!"

Pros: "Does not alert passengers they need an ETA before checking in. Waste of time"

Pros: "On time and quick and simple"

Pros: "Flight delayed we wait 1:30 with 4 child and we were already there 5 hours before coming from miami and air canada do not offer anything for the delay"

Pros: "It was on time and they served drinks."

Cons: "N/c"

Cons: "Not getting home when I needed to."

Cons: "Service"

Cons: "Everything was good"

Pros: "Efficiency, comfort"

Pros: "Prompt, efficient and friendly."

Cons: "I would have liked a coffee"

Pros: "Smooth flight"
Cons: "Some of the crew is not friendly."

Cons: "Delayed"

Pros: "Everthing was smooth and on time"
Cons: "Nothing specific"

Pros: "Flight was delayed several hours with no compensation given"

Cons: "Cancelled flights and delays."

Pros: "Nothing"
Cons: "AC Ticket attendants were unbelievably rude."

Cons: "It was canceled"

Pros: "Left on time, arrived on time."

Pros: "Nothing"
Cons: "Cancelled flights, delays, no refund option so I had to wait 15hrs to get to a 1 hrs destination. Then they lost my luggage so my mini weekend away turned into a disaster. I basically wasted $1,000 for a nightmare trip. If they would've just issued a refund in the beginning I would've been fine w the cancelation."

Pros: "on time"

Cons: "Good"

Pros: "Everyone was nice and the seating area had room."

Pros: "Checking our luggage at the gate and how courteous everyone was Maureen"
Cons: "paying for extra seats was fine but our zone was the last to call. Maureen"

Cons: "The crew had bad attitude and ignorant. Landind in Toronto on the way back was so scary!!"

Pros: "- Friendly and helpful crew - No turbulence - No major concerns"
Cons: "- Flight was delayed for over 20 minutes"

Cons: "It got cancelled and the service was horrific"

Cons: "My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either."

Pros: "We arrived ontime."

Cons: "LONG DELETED !!!!!!!!!!!!!!"

Cons: "Long time till take off."

Pros: "it was on time landed a few minutes early stewerdess were very nice"

Pros: "Everything"

Pros: "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
Cons: "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."

Pros: "flights very comfortable"

Cons: "Cabin crew doesn’t speak much English. Food isn’t great but what airplane food is?"

Cons: "It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit."

Pros: "The plane is quite comfortable and took off on time."
Cons: "The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication."

Pros: "When we landed Guangzhou, the polit’s landing was amazing."
Cons: "The food was horrible this time. Only had two meals, some had three meals. They are suppose to feed you before you land, but only some had three meals. Maybe it’s time to consider free WiFi. It’s such a long flight."

Pros: "Service Food"

Pros: "Pretty much everything."
Cons: "The food could be better."

Cons: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"

Pros: "Seat space"
Cons: "Flight was 1 1/2 hours late and China Southern had shortened the connection time in Guanzough, China to Kuala Lumpur. In spite of me asking the crew to contact China Southern in Guanzough, no assistance was given. 'Service' by China Southern in Guanzough was NON-EXISTENT! We missed our flight to Kual Lumpur --where we had a driver waiting, a hotel for 2 nights, and a tour the next day. We lost ALL of those and did not arrive in Kuala Lumpur until 2PM the next day. Timing was CRITICAL that we be in Kuala Lumpur the night before per the schedule. China Southern served no beer or liquor on their international flight --only cheap wine in the smallest plastic glasses I have ever seen."

Pros: "The efficiency and professionalism of the crew were appreciated.Business class seats were comfortable but lack of wi-if disappointing."

Pros: "Excellent hospitality.Well managed & excellent customer service."
Cons: "Overall great service.I do not have any cons."

Pros: "Food was mainly excellent, except one time the bread, and a piece of meat in the cold salad, were a little stale. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
Cons: "1. Uncomfortable boarding at JFK: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for the sub-freezing conditions. 2. Horrible flight delay: JFK to CAN: Cancellation of flight CZ600, 12/31/17, followed by TEN-hour delay leaving JFK, was beyond traumatic. Airplane had to be fixed, but it should not have taken that long to find a solution. Passenger care was horrible: Initially we sat on the tarmac for 4 hours, then transferred to a waiting station with almost no heat and no access to rest rooms or food."

Pros: "Flight left on time, seats with plenty of room, friendly on flight staff"
Cons: "In-seat entertainment screen kept freezing up and had to be restarted several times"

Pros: "The entertainment was good, food was great, crew was friendly, and the travelers were actually really awesome, quiet, disciplined. Loved the flight."
Cons: "I had booked the free hotel for when you have more than 8 hours on the layover. I got to the airport to find that because I didn’t have a US passport, I couldn’t take advantage of the hotel, although my wife who is American, could have chosen to. So we stayed for 9 hours in the airport, and then boarded another 10 hour flight to NZ. It would have been useful to know the limitations, and maybe even get some kind of voucher for food or a lounge from the airline since they could have told me about the passport restrictions."

Pros: "Pretty spacious, seats were comfortable enough, good entertainment"
Cons: "Couldn't check in online and consequently select a sea - it was very stressful"

Pros: "Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance."
Cons: "The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues."

Pros: "No comment"
Cons: "I was sitting on the window seat from Guangzhou to JFK, the person sit next to me( middle seat ) was a handicapped person, she couldn't stand n was pushed in by wheelchair , I don't understand why was she put in the middle seat, I have to climb over her everytime I wanted to go out, what if there is an emergency, it would be difficult to evacuate her, she travel with another three person, middle seat was just not right for her, the crew on board should have disallowed her to sit in the midfle"

Pros: "I like the comfort seat from New York to Guangzhou on Being 777 even though it was a long flight of almost 15 hours."
Cons: "The white wine served on the CZ600 flight between New York and Guangzhou was not chilled. The flight crews should be trained that white wine needs to be served chilled. The Delta Club at JFK closed before midnight. However the outbound flight from JFK did not leave until 1:40 am. There should be notice where the business class customers should go to get lounge services."

Cons: "Could not reserve a seat ahead of time and the website was impossible. But once on the flight, all was good. But I agree with others that the seats are very hard. This was business class and a 15 hour flight."

Cons: "I missed my flight due to certain inevitable reason and kayak or China southern both didn't wanna help me in such case."

Pros: "No frills, great price, tiny seats for skinny people that goes with price. Food was actually great, nyc to GZ route, gz to nyc food not so good. Great planes. Good sexy non usa international movies. The price is right and the cool thing about most Chinese airlines is they don't charge so much if any for return date changes as long as their is room"
Cons: "tall people behind me knocking my seat cause they are crammed into their tiny small short seat."

Pros: "Penty if room.plenty of staff on board"

Pros: "Cabin service was polite and friendly (one attendant especially helpful)."
Cons: "Food (New York origin?) was not interesting. Do not care for plastic fork and spoon."

Pros: "The services was excellent. Everyone was polite. Overall was very good experience."

Cons: "DELAYED FOR 7 HOURS"

Pros: "We got moved up to Business Class on the 15 hour flight from JFK to Guangzhou. That was awesome. China Southern put us up in a very nice hotel because we had a 10 hour layover in Guangzhou, food included. Aircraft was new. Very impressed."
Cons: "Had to declare onto the tarmac and get a shuttle to the airport when landings in Guangzhou. Not enjoyable. Could be very stressful with a short connection time."

Pros: "The flight itself was uneventful. It was almost empty so I had an entire row to myself and I could stretch out and sleep."
Cons: "The 16 hour delay was horrendous. China Southern knew this flight was going to be delayed more than 12 hours before the scheduled departure. Yet, they did nothing to prepare for it. They began looking for hotel rooms after the departure time had passed. I was in the last batch taken to a hotel where I had a choice of sleeping on the tile conference room floor or sharing a room with a stranger. At least I got my own bed. Others had to share a bed with a stranger. There was no prior thought given to prepare for the situation, no meal vouchers offered, and the level of rudeness displayed by the airline staff was beyond comprehension. Delays happen. They are part of modern air travel. But, in many years of international travel, I have never before seen a delay mismanaged so completely.. Then to top it off, bags were left in NY."

Pros: "I was in business class. The lie-flat seat was pretty good with lots of space for storing my things. The crew was efficient but not particularly friendly. The bathroom was kept very very clean."
Cons: "The food was mediocre to poor. They forced me to turn off my computer one hour prior to landing."

Cons: "bad China eastern company on return trip from Shanghai"

Pros: "Seating was good and comfortable"
Cons: "They should at least have English speaking flight attendants even one or 2 .. no liquor service on a 16 hour flight"

Pros: "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
Cons: "N/A"

Pros: "The ground staff were also very helpful."

Pros: "The boarding was on time and organized.the crew was friendly and helpful. My seats were comfortable even though they were ecomomy class. The food was delicious and more than I expected. Finally, the movie selections were current and interesting. Honestly did not have a negative moment."

Pros: "They had provide us the hotel for us to stay overnight due to flight delay or boarding pass issue."
Cons: "Nothing!"

Pros: "These jerks simply cancel a flight and offer zero help"

Cons: "The flight was so freezing that I (and all around me) had to wear their winter coats during the flight. My TV did not work and each meal I was served was not what I asked for. I also had to ask repeatedly for water before receiving it. A nice flight attendant lent me her iPad so that I could have some entertainment during the flight. Will avoid China Southern airlines in the future."

Pros: "The crew was GREAT! Helpful and nice!"
Cons: "If there was a way to request seats I couldn't find it... I was stuck by a window and unable to get up as much as I would like."

Cons: "trip management thru airfare.com and china southern was terrible. I will not be using either service again. I wasn't able to manage my flight on the china southern website of choose a seat. they lost my bag. it was a timely flight confirmation process. I will not use airfare or china southern again."

Pros: "Crew ware kindness with smile"
Cons: "There was like market at gate Therefore no priority boarding"

Pros: "comfortable seat, boarding procedure"
Cons: "Even airplane mode turned on, passenger is not allowed to use mobile."

Cons: "I did not have a complete ticket until approximately 24-hours before departure and only after I called Airfare.com literally for weeks, and then finally told them I wanted to cancel. Then all legs of the trip were suddenly booked, but seats were not confirmed. I was charged a $450 cancellation fee despite the fact that they did not do their job because I was unable to trust anything they were doing, and subsequently booked my flight direct through Delta. Please keep in mind I purchased the ticket on July 3, 2016 and Airfare.com was unable to provide me a complete ticket until the night of August 16, 2016 with a August 17, 2016 departure date to China! I can honestly say this was the worst travel booking experience I've ever had."

Pros: "Was prepared for the worst and was actually a good airline."

Cons: "English announcement can be improved"

Pros: "It was a really smooth flight and comfortable. the flight attendants were very nice."
Cons: "The food isn't so great, but that's not that uncommon. I was asked to close my shade several times from the very beginning of the flight except that I was wide awake and had deliberately asked for a window seat so I could look out. 15 hours is too long to fly in a darkened environment and especially when boarding in the morning after a nights' sleep. Perhaps handing out eye masks for folks who want darkness is a way to respect the needs of all passengers."

Pros: "Great movies!"

Pros: "My upgraded seat although had to pay for it, otherwise I was going to sit in the middle row in a section with about 50 small children."
Cons: "I had an 8 hour layover at JFK and the China southern counter didn't open until three hours before the flight took off. So I had to sit outside of the terminal waiting for them to open. Couldn't even get to s lounge as I had no boarding pass. (I tried several times to call earlier in the week and the phone system at China southern is terrible - was on hold for a long time every time then the operators were not helpful at all). I waited in the check in line for an hour and a half. Several times I witnessed people going in the business class line and they clearly were not in business class but they allowed them to just jump the line anyway. (I realized this once I was finally able to ask for an upgrade - not until I got to the gate counter because the guy who checked me in didn't understand my request, poor English - and once on the plane there were very few people in business class and I know those people who had jumped the line were not among them ). Very disappointed with the whole process."

Cons: "."

Pros: "Nice flight attendants, attentive to passengers' needs. Good entertainment system. Free limited wifi. Good cabin atmosphere."
Cons: "Free snack package was too small. Either you give or you don't."

Pros: "everything"
Cons: "nono"

Pros: "Nothing"

Pros: "How easy everything was"
Cons: "The delay"

Pros: "Nothing"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"

Cons: "No screaming babies but that’s out of their hands ;)"

Pros: "Great job."

Pros: "Fantastic"
Cons: "Super"

Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."

Pros: "We had a wheel chair person and they made it very easy to drop off at the gate and get it at the destination gate. Also they drove us over to the baggage area due to many elevation changes required to reach this area."
Cons: "The obtaining of the boarding pass in Newark needed more people to help get the boarding pass. I like the option to use a machine if I want to generate a boarding pass but there were issues with the machines and not enough people to help alleviate the backup of people having to wait."

Pros: "If the food is offered free as part of the fare. The food is roughly $12.00 or whatever price. That should have been added to the fare we are paying for the flught."

Cons: "Significant delay-no weather issues, didn't make sense."

Cons: "No drink service And no free tv"

Pros: "Smooth boarding process."
Cons: "The WiFi wasn’t working."

Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."

Pros: "Staff was on point!!! Awesome"
Cons: "Nothing"

Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."

Pros: "Great"
Cons: "Nothing"

Pros: "Ontime and excellent service. No complaints at all."

Pros: "The plane window seat"

Pros: "Nonstop"

Cons: "The sit isn't recliner"

Cons: "The seat table was badly stained andlooked like it hadn't been wiped in ages. The sack in front had garbage from previous passengers. It was also freezing cold. Food inedible"

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Movie selection!"

Pros: "On time"

Pros: "..."
Cons: "Never happened"

Pros: "The landing was perfect"

Pros: "Fast loading and effect attendant"

Pros: "Staff were lovely"
Cons: "Food was Terrible, couldn't eat the veg option and the TVs kept freezing"

Cons: "The wi fi should be free of charge"

Cons: "Cancelled and rebooked on a different airline with a long layover."

Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."

Pros: "Dependable, fast, clean"

Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"

Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."

Cons: "Free wifi access"

Pros: "Punctuality"
Cons: "Ride was quite bumpy Couldn't get an aisle seat."

Pros: "United the worst.never again"

Pros: "Nothing"
Cons: "Everything"

Pros: "The plane had tvs on the back of each seat"

Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"

Cons: "My seat was changed right at the boarding! Even I just checked in on line the night before!"

Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."

Cons: "all the attention"

Pros: "No issues. Quick and painless."

Pros: "Even though there was a delay. The trip was.Great."

Pros: "On time Smooth ride Actually slept"

Pros: "Tight seating funky food"

Pros: "NA"
Cons: "NA"

Pros: "Everything it's perfect"