Daily cleaning, installation of cabin HEPA filters on flights to Qingdao
The cheapest airline ticket to Qingdao from the United States in the last 72 hours was $1,124 one-way, and $1,098 round-trip on the route from San Francisco to Qingdao. The most popular route is from Los Angeles to Qingdao and the cheapest ticket found on this route in the last 72 hours was $1,261 round-trip.
Qingdao Airport is 14 miles from the center of Qingdao. View on Map.
Qingdao is served by Qingdao Airport, also commonly referred to as Qingdao. The airport code is TAO.
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy, or C visas, or visas issued after March 28, 2020.
China has suspended all direct flights from the UK.
Foreign nationals with residence permit with the purpose of work, personal matter and reunion can re-enter China. Holders of expired residence permits can apply for a new one.
Foreign nationals coming to the mainland of China for necessary economic, trade, scientific or technological activities, or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Foreign nationals must complete a "Health Declaration Form" and present upon arrival.
Chinese nationals arriving from Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Rep., Chad, Colombia, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Cote d'Ivoire, Cuba, Cyprus, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Hungary, Iran, Israel, Japan, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tunisia, Uganda, Ukraine, Uruguay, Uzbekistan, Vietnam or Zambia must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Chinese nationals arriving from the following countries will need a COVID-19 nucleic acid test result issued within 3 days prior to departure to generate this code.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a medical certificate with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 3 days before departure
Travelers arriving from Taiwan must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure.
Travelers arriving from Argentina, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Iceland, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Malaysia, Mauritius, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Russia, Saudi Arabia, South Africa, Spain, Syria, Switzerland, Thailand, Turkey, UAE, UK, US or Zimbabwe must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Travelers arriving from the following countries will need a COVID-19 nucleic acid test result issued within 48 hours and a negative IgM anti-body test result issued at most 48 hours prior departure prior to departure to generate this code. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 48 hours before departure and a negative IgM anti-body test result issued at most 48 hours before departure. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Travelers arriving at Beijing (PEK), Guangzhou (CAN), Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX) or Xiamen (XMN) are subject to medical screening and quarantine for 14 days.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
There are currently 407 active cases of COVID-19 diagnosed in CN and 4,846 deaths as of May 11 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Pros: "Great experience all together"
Pros: "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
Cons: "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
Pros: "Crew was nice"
Pros: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Cons: "More western food options, better selection of tv shows for entertainment"
Pros: "The crew was fantastic and the food was very nice."
Cons: "It really would have been nice to have a vegetarian option!"
Pros: "empty flight, foods tasted good."
Cons: "The seat was uncomfortable. Entertainment choices were limited."
Pros: "Food is the best of any airline service"
Pros: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Pros: "Crew were very hospitable"
Pros: "Empty seats"
Cons: "Only snack No entertainment No chargers"
Pros: "Food and entertainment has to be better."
Cons: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Pros: "The flight attendants were so nice and the food was really good."
Pros: "Food was amazingly good!"
Cons: "Movie selection was limited"
Pros: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Cons: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Pros: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Cons: "There had to be something better than pretzels."
Pros: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Cons: "We left late."
Pros: "It was fast and the crew got right to it as far as take off and getting home."
Pros: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Cons: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Cons: "Small plane. No cabin space for carry ons."
Pros: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Pros: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
Pros: "Overall excellent"
Pros: "short flight ready to get home"
Pros: "more new movies will be better"
Pros: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Cons: "The entertaiment film needs more variety..."
Pros: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Pros: "Very comfortable plane and excellent service."
Pros: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Cons: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Cons: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Pros: "My flight was really comfortable, thanks"
Cons: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Cons: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."
Pros: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."
Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"
Pros: "Love the service provided by the flight crews. The landing was smooth and quick."
Cons: "Flight was delayed and the crew announced the same thing about it twice."
Pros: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Cons: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Pros: "Great service and good food"
Cons: "Nothing felt like they were glad to have me onboard."
Pros: "the food, service, and efficiency"
Cons: "The really long layovers"
Pros: "The airline gave us pillows and a small cover"
Cons: "The food was nasty, and no air circulation plus so hot in there"
Pros: "staff was very nice and helpful"
Cons: "movies were not sp good"
Cons: "Headset wasn't working propperly."
Pros: "Everything accept the food selection."
Cons: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Pros: "Staff pleasant"
Cons: "Entertainment could be improved"
Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."
Pros: "The food was amazing - they had no right to make food that good. I really was blown away."
Cons: "The seat was small & painful. There were metal boxes on the floor where my feet should have gone, so I had to contort my body to fit, even though I was in economy plus."
Pros: "short flight....."
Cons: "It was 30 mins late departing..........after a 17 hour flight and 4 hour lay over, I was not in the mood for a 30 min delay home on a 45 min flight."
Pros: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"
Cons: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"
Cons: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."
Pros: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Cons: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."
Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."
Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"
Pros: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Pros: "there is a big amount of space between the rows making sitting very comfortable"
Cons: "lack of ventilation above the heads"
Pros: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."
Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."
Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"
Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."
Pros: "Crew. Courteous, engaging and supportive, of-course with a smile."
Cons: "Nothing on this flight"
Cons: "WiFi didn’t work most of flight and when it did required payment."
Pros: "Crew friendly"
Cons: "Waiting in the line long then expect"
Pros: "The food and crew were great.."
Cons: "There was a four hour delay due to a malfunction on the plane in Frankfurt. Upon landing in Atlanta there was no gate to deplane from so we had to sit on the hot plane for over an hour (still sitting as I’m writing this)."
Pros: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"
Pros: "Crews were very friendly"
Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Pros: "Great business class seats. Plenty of room and comfortable."
Pros: "I arrived at my destination completely unstressed."
Cons: "Security checks, but this is unavoidable"
Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Pros: "Food and boarding"
Cons: "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"
Pros: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Cons: "Nothing, all was great."
Pros: "The service was fast. The employees were kind."
Cons: "Food on flight Detroit - Frankfurt was terrible."
Pros: "Right on time, smooth flight, crew at the gate and onboard were super. Food was fine and plane was clean."
Cons: "The only problem with comfort is when the person in Front of me reclined the seat. I could not see my screen well Or get in and out of my seat well and had to recline my own seat in order to do so."
Pros: "Crew was very helpful."
Cons: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"
Cons: "the flight info was off"
Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"
Cons: "Airlines Front desk delay, long boarding , poor food"
Pros: "WiFi on long flight from Detroit to Frankfurt"
Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Pros: "Tans it time to Amman is too long and that is the most distressing"
Pros: "Comfortalble trip"
Cons: "Boarding delay"
Cons: "Not well organized and food is unhealthy"
Pros: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Cons: "My return on Air Canada."
Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."
Pros: "The crew was working hard, most were extremely nice and helpful. Their service was excellent. I enjoyed the food and drinks. The plane was clean and looked well-maintained. Most of the flight was smooth."
Cons: "Flight from Munich to Charlotte: I do not fly that frequently (just only about 1 or 2 times per year - usually with Lufthansa) so I had no idea that as an Economy class passenger I cannot use the Business class bathroom. I admit my mistake for violating this etiquette. There was no line formed so I just used it, but as I was leaving the toilet a stewardess grabbed my arm and sternly made me aware of my trespassing. She was very professional and I believe it was not her intention; however, she made me feel very stupid for not realizing that the Business class toiled is for the Business class customers only. Don't get me wrong, if I paid premium for my fare I would probably expect less crowded toilets too. In my opinion, this unwritten rule should be made more explicit to the Economy class passengers, as nobody likes to feel embarrassed by mistakenly wandering into an exclusive club they don't belong to. I know there are separating curtains, but they were open. I saw a line forming in the Economy section so my next instinct was to go a different direction, which led me to the Business section. I really needed to use the bathroom, so I did not think of the proper etiquette at the moment."
Cons: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."
Pros: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Cons: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."
Pros: "On time and friendly crew"
Pros: "The food was good and the crew members were very friendly and caring."
Cons: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."
Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Pros: "Good service."
Pros: "The live streaming of the NBA finals game on the flight was excellent."
Cons: "The check in process was incredibly inefficient. I have never had to wait so long to check in my bags. The attendants were chatting and laughing while not helping customers and customers were unfairly taken from the middle of the line to jump the queue."
Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."
Pros: "The flight left on time and arrived on time. It would've been helpful if more announcements were translated to English."
Cons: "Everything went smoothly."
Pros: "Food and eating with proper utensils, Brandy after dinner"
Cons: "Entrainment center glitch. Headphone quality."
Pros: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Cons: "Better food, otherwise good"
Pros: "Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?"
Pros: "Staff were friendly and helpful."
Cons: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."
Cons: "My dad didn’t get on the plane because the previous one was late"
Pros: "The crew was very friendly."
Cons: "The seats were ridiculously small. It was so uncomfortable."
Pros: "Everything was good, fine, but nothing stands out as exceptional."
Cons: "Personal space seemed a little smaller than on some other airlines."
Pros: "Great flight, on-time, comfortable for economy class, food was decent for airplane food, free wine"
Cons: "Staff was not friendly to some other passengers, they had to wait hours for coffee. Long layover"
Cons: "waiting so long for baggage"
Pros: "The attendants were particularly helpful and clearly loved their job. One attendant, Melissa, was joyful and accommodating."
Cons: "The food was eatable but it was airline food."
Cons: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."
Pros: "Ease of checking in, timely announcements and updates. Smooth ride"
Pros: "Everything was great"
Cons: "We're Not Satisfied With Our Seat From SFO TO YVR"
Pros: "The pilots were professional, got us there on time and did a wonderful smooth landing."
Cons: "The flights attendants uniforms were wrinkled and old, tired and worn out looking, their behaviour was the same. They were pretty much tired and disinterested in their job. Time to hire new blood, get new, fresh looking uniforms, and there definitely should be a weight limit, I have seen flight attendants who have to turn sideways to get down the aisle comfortably, what on earth would they do in an emergency. Yes size does matter. Look to JAP airlines for style and dignity in the job. Having said that I love Air Canada and fly it as often as possible home."
Cons: "I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting...."
Cons: "My bag did not arrive at the same time I did. It was delivered several days later. I had to buy new clothes with my own money while I waited. Horrible experience."
Pros: "Good movies, had gluten free snack choices, so important"
Cons: "Would LOVE closed captioning ability on the movie screens."
Cons: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."
Cons: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"
Cons: "The huge line up going through customs"
Pros: "Direct flight"
Cons: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."
Cons: "Gate 91 was allocated on boarding pass. It was switched to 95 Android did not inform anyone of the 10 pax waiting at gate 91. We were informed by one of the passenger that went to figuer out how Come that only 10 pax waiting at gate 91"
Cons: "The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags."
Pros: "Ability to charge my iPhone )"
Pros: "Good organized"
Cons: "Lost our bags for 3days"
Pros: "Feel safe on the plane,I took direct flight which flu very quick & smooth,my heavy suitcase was taking care properly,hostess did theirs job nicely."
Cons: "Nothing,I was happy with my trips"
Cons: "We had a hard time reserving seats in advance"
Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"
Pros: "The crew was great"
Cons: "The fact that all of our baggage has managed to disappear"
Cons: "No snack."
Pros: "Seats more comfortable than most."
Cons: "Plane was pretty hot during boarding and taxiing"
Cons: "no snacks, no tea"
Pros: "Easy upgrade to a seat with more room without a crazy up charge, super friendly and accommodating staff (both at gate and on flight), smooth ride from start to finish, and very quick turnover to board us after a late arrival plane. All in all, a comfortable experience!!"
Pros: "No tv working. Surprise"
Pros: "Organized boarding"
Cons: "Crew communication skiils found lacking -likely due to language/cultural barrier. The english while spoken grammatically correct came across as sounding rude & intolerant."
Pros: "They boarded anyone carrying a musical instrument early."
Cons: "No snack; not even peanuts!"
Pros: "The price, kayak beat every other website. Glad my friend suggested I try using it."
Cons: "Sometimes a little bit confusing for which airline im suppose to go when there was a connecting flight."
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."
Cons: "Bag was given wrong tag # by check in attendant and went to wrong airport. Has been extremely hard to track down"
Pros: "Seat space, leg room"
Cons: "I needed Some help with my bag for the overhead bin and the flight attendant didn't help me properly and they said it was too heavy and another got angry and said we will charge you for this next time . If they had helped me with the bag it would not have needed to be checked in and there was certainly no need to be rude about it"
Cons: "The crew member on ground were very rude."
Cons: "Love it"
Pros: "Very nice people, seats large enough"
Cons: "impossible to work on my computer, plug without enough power turn off automatically"
Cons: "2hrs delayed and no explanation the reason. So my arrival time in Toranto 2am instead of 10:45pm."
Pros: "Free TV."
Cons: "Tiny seats. Guy behind me was loud and kept kicking/pushing my seat."
Cons: "your app is useless because it didn't even notify me on the changes to my flight."
Pros: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Cons: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."
Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Pros: "Movie selection"
Cons: "More drink service"
Cons: "No Wi-Fi but swayback said Wi-Fi"
Cons: "Delayed boarding, no room in overhead bins even after being charged extra for carryon and had to stuff it at my feet, even at row 15, after being charged more for that too."
Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"
Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"
Cons: "To actually be on it would’ve been awesome"
Cons: "The unplanned layover in HNL was very poorly handled."
Cons: "Another airport would be better, no extra charges for bags would be even better!"
Pros: "Better staff"
Cons: "Still terrible"
Cons: "Overall good thanks"
Cons: "I missed my sister graduating because of avianca"
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Cons: "Staff kinda rude"
Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"
Cons: "So uncomfortable."
Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"
Cons: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Cons: "The food was so poor I never had such a tasteless food"
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"
Pros: "The Boeing 787 plane was very nice. The window shading control is unique!"
Cons: "Thanks United for keeping my diet in check."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Pros: "On time , and good service"
Pros: "Staff was nice!"
Cons: "I didn't like the luggage restrictions associated with our tickets."
Cons: "WiFi for $39.99, used to be $19.99 before."
Pros: "Everything was great all around"
Pros: "The services"
Pros: "Arriving alive"
Cons: "Comfort, accessible media, cost"
Cons: "On board service!!!!!"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Cons: "Long delay in San Francisco"
Cons: "okay because it was short"
Pros: "The stewardess miss polanxo was great"
Cons: "-It said you can watch the movie using your personal device using WIFI; 99% the WIFI will drop or not working at all."
Cons: "My itinerary had to completely change."
Cons: "I am only 5 ft tall & petite but felt like a sardine with my knees hitting the seat in front. The overhead bins were so small that they couldn't fit carry ons efficiently so everyone was scrambling for space, delaying the boarding process & heightening frustration & stress. Boarding process was also inefficient causing delays."
Pros: "Movies were ok."
Cons: "Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again."
Cons: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."
Pros: "on time arrival"
Cons: "power outlets were present but not functional. A real pity as I counted on it for my long trip to keep my portable devices. Lounge in Chicago does not have many outlets either and the next plane to Brussels either. This prevented me to keep my devices up along my trip preventing to work or watch movie as I wanted."
Cons: "Over a hour late leaving San Francisco"
Cons: "Delayed departure, changed gate."
Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."
Cons: "United lost one of our baggage"
Pros: "The flight was canceled staff unhelpful stuck us in a shitty hotel with No info."
Cons: "The flight was canceled staff unhelpful stuck us in a shitty hotel with No info."
Cons: "there was 2 hours of delay and the crew didnt announce anything in english"
Pros: "The cost was very good"
Cons: "Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight."
Pros: "Crew were very good and good aircraft"
Cons: "The business lounge is poor at Pudong and so is the food."
Pros: "Fast flight. Less time laying over"
Pros: "I liked the foods serviced and kind crews. The flight departed on time. The atmosphere of cabin was quiet."
Cons: "The services of the flight information and the slot of earphone was not working."
Cons: "Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english"
Pros: "Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was."
Cons: "When I went to check in they disnt even want to help and were very rude"
Pros: "Friendly crew. Great seats in business class. Enjoyed the entertainment options, and wifi was available if you pre-order before flight."
Cons: "Flight was delayed an hour. They changed our gate without much notice or information. The boarding was chaotic. No vegetarian option, but they tried hard to accommodate me which was nice."
Pros: "Comfortable seats, good food, good entertainment, nice staff"
Cons: "Shanghai airport, but not the airline's fault"
Cons: "Towards the end of the flight attendants started yanking plugs from the monitor while watching the movie. A bit aggressive and not needed."
Pros: "Average floght"
Pros: "Better entertainment system than United. Food is okay - but at least you get food! Two checked luggage free."
Pros: "Flight attendants were very professional."
Cons: "No individual entertainment or food. Rough ride and landing."
Pros: "Stood in line from 11.45 for 2.15 flight. Just one junior person handled multiple airlines. Nom chinese passports were moved to the side and we got bording pass at 1.55 with a boarding time pf 1.45!!!. Two women had behind the counter had some personal fight and some ego clash on who’s responsibilty to serve the people held waiting in side. We couldnt make it on time... One bus for a a330 full of passengers. Horrible food"
Pros: "Bathroom was clean."
Cons: "Seats were uncomfortable. Seats did not have individual tv screens. There was no variety in the meals provided during the flight."
Cons: "The airport staff had my mother standing for a bus ride when she was supposed to be in a wheel chair. Was not happy about that. Can’t blame the airline for that."
Cons: "If anything goes wrong with your flight , they will Rob you of your money and there is nothing you can do about it. DO NOT fly with east china air just trying save a few bucks. Bad idea"
Pros: "The service was great. Seats barrable."
Cons: "May have gotten sick from the water or food served."
Pros: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."
Pros: "Everything really good food, nice attendants and the on flight video was very entertaining. Plus I had plenty of leg room which was very welcomed."
Cons: "Nothing to complain about. Great flight."
Pros: "Liked the information provided and smooth boarding"
Cons: "Drink service was spotty, very limited and not pleasant. The meals were skimpy on portions, and variety. Only two meals and no snacks were provided. Was difficult getting more beverages. Only beer and wine. Small seats but then every airline has small seats these days. Seats also do not recline as hey once did"
Cons: "Worst experience ever. 11 hour delay at JFK. No information given by staff at JFK. Missed connection in Shaghai. Took business class but was not admitted to Air France lounge."
Cons: "Traveling through China is a nightmare"
Pros: "Fairly cheap tickets but u get what you pay for. I slept 7 hours then watched 3 movies which helped the fact I had a middle seat. Entertainment system was pretty good and had usb charger."
Cons: "Food on China Eastern is sub-par and they did not serve coffee the entire flight. As usual with all Chinese airlines you have to keep your phone off the entire flight. They would not let me select an isle seat online or at the gate, they said none were available, I’m 6’2”. Right behind me in my assigned seat there was an empty isle seat. If you ever have to call customer service at China Eastern may god be with you, because they will not be."
Pros: "Service was prompt and polite. The personnel were great!"
Cons: "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
Pros: "Nothing. Too many screaming children"
Cons: "That we boarded late and took off late and were not given a reason why. Crew at Frankfurt were rude and although I was allowed to have 2 bags each weighing 23 kg, I had to pay 110 euros for 1 bag weighing 29."
Pros: "It was a quick flight."
Cons: "Many times in China, planes stop on the tarmac and have passengers get off the plane, board a bus, and enter the airport at a ground level entrance. This flight we were hopeful of actually getting off at a proper gate. We pulled up to a gate, but in true China form, we didn't actually get to enter the airport from the gate. We exited the plane as if we were going to enter the airport from that gate. However, we were guided away from the airport entrance down a set of stairs to board a bus to be transported no more than 200m to a ground level entrance. I wish I was making this stuff up!"
Cons: "delays and lies..."
Cons: "Still don’t understand why this is the only airline in all my travels that would not let you use your phone in airplane mode. But iPads are ok? Strange music and a lot of turbulence over the 9 hour ocean flight. Pretty scary."
Cons: "Please see above all the connection issues."
Pros: "Nov 29, 2017. While flying China Eastern through Quingdao Liuting International Airport with overnight transit, I knew that airport shuts down overnight and was prepared for it with off the airport hotel reservation and all. But I was surprised at the time of check in at the origination airport (San Francisco) that I would be required to pickup the checked in luggage at Quingdao and check it back in next day for connecting flight to Shanghai. There was a Left Luggage facility at Quingdao Liuting Aurport on second floor departure level, to take away some pain. But more surprise as they charged me for two full days just for overnight service. Argument was that I am leaving the luggage today evening at 7:00pm but will pick 5:30am tomorrow morning thus making two calendar day charges. Staff did not know English but was very nice and helpful. It was very clear that they were policy bound and the money was not going in her pocket. For two pieces it was RMB 80 (20 per piece per day). Fortunate my English to Chinese translator phone app T Mobile One Plan and extra RMBs I had kept hoping to defray such unexpected situations helped a lot to make handling this situation easier. Otherwise I would have been much more dismayed :( But all in all I was impressed by the Airline Crews’ hospitality and Airport staff professionalism :) despite the fact that I don’t they get paid as much as most of their western counterparts. I read that a new Quingdao airport is on the cards in 2019 or so and that can change the situation. So I have mentioned a date at the start of this comment to make sure future readers have a time context too."
Cons: "See above"
Pros: "Pro tip: sleep the whole flight I’d recommend the window seat just so you can lean your pillow against it to sleep on, it’s pretty comfortable. Just take small sips of water throughout the flight to keep yourself hydrated but not too much that you have to pee often. The crew was nice and there was a good selection of games and movies if you couldn’t sleep."
Cons: "Took an hour longer for the plane to take off. Please love yourself and bring your own earbuds. The ones that they supply are literally useless, it’s impossible to hear anything clearly on them. The fish and rice,,,,,,is not poppin."
Pros: "The flight arrives and departures from different airports - i wish I was notified about it."
Pros: "Food was decent, blanket/pillow"
Cons: "Seats were tiny and older (no adjustable headrest), no personal TV, food was just ok, had to fight thru crowd to to my seat. No order."
Pros: "Not overcrowded so we could sit together. Smooth flight, actually bigger seats and more comfortable than the 15 hour leg."
Cons: "The seats we bought together weren’t together, the crew was still pretty uncommunicative and ride."
Pros: "Everything but the layover."
Cons: "Layover for 8h"
Pros: "left on time and arrived on time small snack was tasty"
Cons: "had to take a bus to the plane and walk up the stairs with my heavy suitcase."
Pros: "The actual flying."
Cons: "Not only dis I not like your severely lacking itinerary, it ended up costing me $500 additional dollars. I can't believe that you didn't add information on my itinerary that our plane would be landing in a different Chinese city than what was listed on YOUR itinerary. It showed only one stop in China rather than two. I'm still not sure if we were suppose to remain on the plane,depart and re board, or if we were to catch a connecting flight for the rest of our journey. As it happened, we ended up getting a hotel and had to buy another flight out of the country because we would have been in violation of China's 72-hour visa requirements. Otherwise, they could have gotten us on to our destination free of charge(minus the unexpected hotel stay). i have never really liked your shorthand style itinerary and if you choose to continue to play loosey goosey, I will not choose your website again. Additionally, I strongly feel that you should be held responsible for your lack of information, especially when traveling thru a foreign country."
Pros: "China Eastern Airline Customer Service Is VERY BAD. Do not fly China EAstern Airline because it offers no customer service"
Cons: "It is my first time to take China Eastern Airline. My son and I had a round trip from New York to Zhengzhou (Connected at Shanghai). I had no problem for outbound trip from New York to Zhengzhou. But for inbound trip from Zhengzhou to New York, we missed the flight due to China Eastern Airline's very bad customer service. At the airport check in, we were told passport ID number did not match the Eastern Airline flight tickets passport ID number. The check in clerk let us to make changes at Eastern Airline counter. The guy from EA just changed my passport id but did not want to change my 7 years old son's ticket id. He was sitting there and did not care about anything. I told him we were going to miss the flight, he gave me a phone number 95530 to let me call EA in Shanghai. I called and EA in Shanghai said I should change at EA counter of the airport. Man, it's a nightmare. The guy updated my ID number on my ticket, but refuse to update my 7 year old son's ID number. So we had to reschedule to next day flight thru the China Eastern Airline USA. They charged $100! We finally got back to New York. They don't care we miss the flights and their customer Service Is VERY BAD"
Cons: "My original flight was delayed to the point of missing my connecting flight. They rerouted me to Shanghai and refused to pay for ground transportation to get to Nanjing, despite my original flight being booked to Nanjing. Absolutely horrible customer service and no attempt to help. I ended up losing hundreds more on booking my own transportation from Shanghai to Nanjing."
Cons: "They rescheduled my flight by 14 hrs and did not inform me. I reached airport at night and there was no staff present. I was told by another airline's staff that China Eastern staff will come in the morning. Due to this I lost a whole day of work & salary."
Cons: "The airline didn't honor my ticket, and subsequently I had to purchase another ticket - this time at the counter which was outrageously expensive."
Pros: "Compared with airlines in the US, here you actually get food, even for a short flight"
Cons: "When making the reservations I was never told that there is a 24 hour visa in Beijing, as a matter of fact, the airline changed my return flight for a 25.6 hour lay over in Beijing. When I arrived at the airport, I was told I could not board the plane. I called the airline and was given another flight to Shanghai where I could stay up to 144 hours for another $1600.00. The reservations clerk didn't tell me about the Visa issues even after numerous phone calls. Since the airline is "China Eastern" I would presume they'd know the rules before booking and changing flights violating the rules, unless that's the scam to get people to pay even more for their flights."
Cons: "Lost baggage, couldnt check in until just before flight."
Cons: "Airplane flew in the sky for 2 extra hours before landing in qingdao. Delayed at qingdao airport with no explanation for 6-7 hours. Very poor service and attitude from the attendants. No one was present and when the manager came he gave no information and lied about why the flight was delayed. He said there were weather conditions but it neither rained nor snowed in qingdao or Seoul. The worst experience ever."
Pros: "More food and drink choices More international appeal Free internet"
Cons: "Lack of international entertainment"
Cons: "Small space in economy"
Airlines flying to Qingdao have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Qingdao
Masks required on board, masks provided on flights to Qingdao
Social distancing seating
Middle seats unavailable to book on flights to Qingdao
Testing for antibodies, testing for symptoms for flights to Qingdao
Waiving of change fees. Search flexible flights to Qingdao