Find cheap flights from New York to Windhoek Hosea Kutako Intl

Cons: "More chicken"

Pros: "The flight crew & the flight itself was great."
Cons: "The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting."

Pros: "I am always amazed how Lufthansa gets it right."
Cons: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."

Cons: "The problem is with KAYAK. KAYAK booked us a carrier light ticket and failed to inform us at the time of the booking that it was a tariff without checked in baggage that was being offered. Fortunately, LUFTHANSA informed us of this fact at checkin and we purchased carriage with checked in baggage. This makes me wary of buying tickets through KAYAK in the future."

Cons: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."

Pros: "This space intentionally left blank"
Cons: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."

Cons: "I did not like the delays over one hour delayed"

Pros: "Great customer service at check in window, very comfortable and clean airplane, very good cabin crew..overall highly satisfied"
Cons: "It was difficult to leave my seat when passenger a front of me put his seat all the way to the back. Did not have that problem on other Lufthansa flights to and from Europe. I"

Pros: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"

Cons: "Crew at Newark airport unpleasant and dismissive."

Pros: "Just fine."
Cons: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Pros: "ground services"
Cons: "seats with little leg room"

Pros: "They boarded back of aircraft first. They gave wine on demand. They were smiling and helpful and greeted us on entry and exit. The little things matter!"
Cons: "It was difficult to fall asleep in the seats. Uncomfortable."

Pros: "I love the food and service Excellent ..50."
Cons: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."

Cons: "Entertainment center was not working properly. Had to be rebooted twice."

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Pros: "Unusually rough and crowded flight though that is hardly the fault of the airline."
Cons: "In economy class, there should either be adequate room for average sizes people at the least or seats should NOT be allowed to tilt back."

Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Pros: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
Cons: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."

Cons: "Cramped"

Cons: "Breakfast was just a roll. I would have preferred eggs."

Pros: "Professional and courteous flight attendants."

Cons: "Seats have too little legroom. Even pushed to back in seat, my knees pushed seat in front of me. Not on person seemed to watch entertainment, because of the program you have to sign up for. Seems like basic tv or so could be free, even if there is charge for movies."

Pros: "Food was good. Attendants were helpful and courteous . Airline was on time."
Cons: "boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line."

Pros: "However the connecting time for MUC to HEL was bit more."

Pros: "Smooth and quick ride."
Cons: "There was a metal rod situation under the seat in front of me, which meant my bag wouldnt even fit, not to mention my legs. Also, I am not the biggest fan of flying and I started feeling sick at the end of the flight - kept it to myself but asked the flight attendant if I could have 2 sparkling waters and an orange juice (just to have it in front of me when I need it and not to bother anyone). I received what I asked for with an eye-roll and a shocked face. Just be nice - that's all."

Pros: "i am glad that i got there safely and ahead of time"
Cons: "it was NOT a lufthansa flight, which is what i was expecting and wanted. it was a united flight . i wanted to fly lufthansa because it is a higher quality experience than united, but for some reason after i bought the ticket i learned that united was operating the flight for lufthansa"

Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"

Pros: "Good selection of tv shows and movies. Comfortable seats. Pleasant service."
Cons: "The food was awful - basically inedible. I fly quite a bit, different airlines, and this was the worst I've ever seen/tasted."

Cons: "The week before the trip start I was told about the sudden itenenary change, and I have to wait 3 more hrs for connecting United flight back home. When I got back to US, even that flight was canceled, and I was delayed for 2 more hrs so that United can have a completely packed last flight to st. Louis. My checked suitcase arrived with a different flight. United shows complete disregard of their passengers. I believe I overpaid for the tickets considering such a service."

Pros: "First and foremost, I appreciate the crew refusing to take off until the broken valve was absolutely perfect. Although this took well over an hour after we were supposed to take off, my priority was to come home safely to my kids. So thank you for making that happen!"
Cons: "As a result of the broken valve, we were all sitting on the runway past 9:30 or so. It would have been nice to be offered a cup of tea or snack in that time. Additionally, the video screen assigned to my seat was not working properly. It was a touch screen, and something was malfunctioning. Perhaps someone can keep a closer eye on these details."

Pros: "Service and meals were excellent and well organized."
Cons: "I booked the flight with Lufthansa and thought I was flying with them. When I first went to terminal C at Newark with my paperwork United told me I had to go to terminal B. I went to ' B ' and Lufthansa told me to go back to Terminal C , that I was flying on a United flight. So I went back and the United people helped me. It all worked out well but was initially confusing."

Cons: "The crew seemed not to Americans, funny is that I'm not even one just speak English well, rude!"

Pros: "Great movie selection"
Cons: "Food was terrible"

Pros: "Nothing I recall"
Cons: "Most uncomfortable seats ever, back spasms had me getting up and down with essentially nowhere to go. Flight was 1 1/2 hours late, and that mattered because I was on the last leg of a trip home from Africa"

Pros: "The overall performance of the pilot and crew members hospitality."
Cons: "No dislikes"

Pros: "i liked the borading line already lined up in the different groups"

Pros: "Flight crew was terrific. Very courteous and helpful."
Cons: "The movies were mediocre and system was not easy to use."

Pros: "Fast flight"
Cons: "Problems with movies and system. Terrible food."

Pros: "Terrific food in economy and comfortable seat"

Pros: "The direct connection to Milan The extreme fast flight with jet stream That the luggage arrived as well"

Pros: "Crew was nice on plane and they were trying to keep us filled with food and water."
Cons: "Horrible desk staff! Why would any airline refuse to allow a customer with kids on the plane a little sooner to allow for more time with organizing ourselves and kids. It's already intimidating to fly let alone internationally and for them to make us wait until our boarding time is inconsiderate. Plus united air had the absolute smallest and uncomfortable. I could not move and let along our poor toddler was cramped up. Our newborn was ok but it's like a 2 seat turned into 3 seats! Horrie."

Pros: "Free inflight movies thats about it.."
Cons: "Everything: the seats were highly uncomfortable, the stewardessses in the back were unfriendly and not accomadating. Any extra you requested seemed to be a bother! Again the seating was cramped and terrible. We booked with Luthansa yet ot was a united plane what a dissapointment!! One of the worse flights ever. Food was mediocer at best!"

Pros: "The food and the movies."
Cons: "Our initial flight was delayed by 2 hours and some, we lost the connecting flight from Munich to Cluj-Napoca, had to stay in the Munich airport for 12h, being very tired, hungry, having a terrible flu and fever, extremely pissed off, your personnel who did not tell us there was a relaxing area or that we were supposed to get food vouchers. The plane should've been checked and ready on time,and certainly not after some passengers boarded it. The new plane they switched it with was not properly cleaned, plus we had no earphones. One of the flight attendants was constantly passive-aggressive. I did not appreciate that at all. The tickets issued at Newark had no gate assigned for our connecting flight and with the delay and everything, more time was wasted with finding that. The boy who rebooked us for the next flight did not assist with anything, did not tell us about vouchers. after finding out about that, I was disappointed for receiving 12€ for 12h=one sandwich and one 0.5lt of mineral water. Seriously? It was not my fault that this happened. I expected better from Lufthansa."

Pros: "Treated with respect and care. Excellent service from crew. Lufthansa always has a nice staff."

Pros: "On time and clean"
Cons: "Small amount leg room"

Pros: "Got there quick."
Cons: "Only three seats per aisle (1-2). No food just drinks. Not much space for carry ons. Only one bathroom in the very back of the plane."

Pros: "The cabin crew was particularly attentive"

Cons: "I am 6feet6inches tall. It enough leg room"

Cons: "It’s a hop and a skip, just 2 1/2 hours. But. Nice flight"

Pros: "The crew was great. Food was not bad either"
Cons: "Not so comfortable. SAA needs to upgrade- seats and technology. It feels tight and crowded. You can’t even charge your phone"

Pros: "Not on the flight"
Cons: "Connecting flight was late"

Cons: "The food was bland and they didn’t have enough of each option. For one meal I couldn’t get what I requested and just barely got it for the second one."

Cons: "Very small, old seats. TVs are old and small and very slow to operate."

Cons: "my tv didn’t work and after emailing multiple times, they still didn’t accommodate my vegan meal so I could barely eat."

Pros: "The last leg of our trip was very comfortable, modern seats, pleasant service, and great food."

Pros: "Nothing"
Cons: "Now I am seriously delayed to my destination"

Cons: "My tv was not working during my trip there and back. For a long trip like this i think this is not acceptable"

Pros: "Seat from London to Johqnnesburg was comfortable Entertainment screen as high quality"
Cons: "No priority luggage handling (not in Iohannesburg and not in Cape Town). Luggage was marked “Priority” by carrier but it came out last off both legs. Not sure that works. Seated a super sized human in middle seat; this person could not even open the tray fully. Overflow several inches into my seat. Made for a very uncomfortable last 2 hours of a long journey."

Cons: "My entertainment center didn't work for the first 6 hours of the flight - along with virtually the entire plane. Then it worked but a lot of people's didn't, however it would skip 2-3 seconds every 5min or so."

Pros: "Newer plan and the entertainment was pretty good."
Cons: "Flight arrived an hour later but the biggest issue was the limitation on food options. It seems selections of popular choices ran out fairly quickly."

Pros: "Very friendly, helpful and professional"

Pros: "Quiet and smooth ride"

Cons: "South African airline did not help with this flight. They blocked me from boarding the flight to Namibia even though I made it on time. I am in Johannesburg and will have to book a hotel for the night at my own expense."

Cons: "One crew member was rude."

Cons: "No power points"

Cons: "I missed it because SA crew would not help us when it had been held for us. (See above)"

Cons: "Poor food. Poor service. Poor quality of entertainment service. Poor seating with restrictive seating."

Pros: "Food"
Cons: "Space no music or screens in front of the person"

Pros: "Seat was ok, as was the amenity kit provided"
Cons: "Crew was the worst - one air stewardess in particular was aggressive and rude and treated me like dirt when I asked for water. I just felt like I was a nuisance and inconvenience to the air stewardess party in the back of the plane."

Pros: "Haven’t flown SAA in about 5 years and airline has not kept up with completion. Crew in this leg was very friendly but is really hit or miss on SAA."
Cons: "Food was not very tasty No noise canceling headphones offered in business class, in fact headphones were very cheap plastic and only left audio channel works in chair. Seats were older and not very well maintained. Lots of play on controls. Would consider alternate route with layover next time I fly to HKG from JNB"

Pros: "There were plenty of entertainment options and blankets and pillows."
Cons: "We were running an hour late on our first flight, which made our connection tight for our second flight. The flight was a little chilly."

Pros: "That I could fly nonstop from Accra to Washington."
Cons: "No typed menu. Most (not all) crew members could have been nicer."

Pros: "Excellent, kind , helpful and friendly crew on my Johannesburg to NYC flight - one of the best I have ever flown with ! Thank you !"

Pros: "On time take off and landing food served Star Alliance member"

Pros: "Always appreciate SA's service. Great equipment, good food, courteous attendants."

Pros: "Plenty of leg room. Clean airplane. Friendly staff."

Cons: "My luggage was "lost" for more than half of my trip and when I finally received it all of my electronic and various other items were stolen."

Pros: "The beef curry was really good and I was pleased that the overhead compartment was able to carry my regulation sized carryone without having to gate check it."
Cons: "I entered the airplane and was greeted by a strone urine scent. Unfortunately, this lasted until after the plane was cleaned at Dakar. Gross."

Cons: "Babies crying too much"

Pros: "The overall entertainment system had to be restarted and didn't come online until a few hours into the flight. Thankfully this was a red eye, so I slept for most of the 16hr flight, however I woke up with about 5 hours left and wanted to watch a movie and my tv didn't work properly. Resolution is poor on all the screens and the sound wasn't working properly with the headphones. After trouble shooting by switching seats and sealing out headphones several times, I gave up and read a book."

Pros: "Spacious seats, excellent crew, very good entertainment and food."
Cons: "Nothing in particular"

Cons: "Crew was unfriendly and entertainment didn't work. Security and boarding process in Accra has taken much longer than the 1 hour allotted both times I've taken this flight."

Pros: "I don't remember a great deal after flying for many long hours. I do know I enjoy the vegetarian breakfasts quite a bit."
Cons: "I can't think of anything that was untowards. There was a minor delay in boarding I think but that wasn't a concern to me. I like to think we are each doing our very best. The flight attendants work very long hours with a slew of people. I appreciate your inquiries."

Pros: "Cheap price. Normal bording. Staff at the airport was great"
Cons: "Staff in the plane was sort of rude. They seemed bothered if you ask for more water or another wine. They served a meal and drinks and right there while you are eating they passed by with coffee quickly asking if you want coffee when obviously you are dinning and you have a cold drink. Then they cleared and no coffee offered. It's not a huge deal but it felt like they did it so to say, yes coffee was offered but nobody wanted it and got it out of their routine. Entertainment system was buggy and antiquated."

Cons: "Kosher food awful"

Cons: "The food was bad period. I didn't each much of it. The beef was particularly bad."

Cons: "Nothing."

Pros: "The service was excellent"
Cons: "The food was poor - relevant to other SAA flights. The boarding was ok, but take off was delayed by 2 hours."

Pros: "Enjoyed the fish served for lunch. Flight was perfect, thanks SAA!"

Cons: "Quite delayed, my luggage didn't make the connection due this and all my christmas presents are now in South Africa and since I'm flying to a 4th country with another airline I won't be able to pick it up from NYC. A mess."

Cons: "I missed it due to the delay of LH"

Pros: "Nothing special, Singapore air cabin crew was nice"
Cons: "Having to wait for my luggage for a day, plus some items were missing when I eventually got it"

Pros: "A perfectly normal flight, once I got onboard."
Cons: "Transferring from a transatlantic flight was ridiculous in Johannesburg."

Cons: "The audio on my TV didn't work, it was very muffled. I understand that it was probably a technical problem, but for a 15-hour flight, I really would have liked to have been able to watch a movie!"

Cons: "Flight was late. There weren't any vegetarian options available"

Pros: "The quick check-in"

Pros: "Religion movies"

Pros: "- the hygiene kit was amazing. - loved the entertainment selection - blanket was great - I appreciate that the cabin was kept dark for most of the flight - kind staff"
Cons: "- headphone jack for entertainment was broken - seats felt really hard after a bit - meal was good, snacks weren't so good"

Pros: "wery slow working."
Cons: "The fod. Never Etiopian again."

Cons: "cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!"

Cons: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."

Pros: "Food"
Cons: "Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey"

Pros: "I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY"
Cons: "Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high"

Pros: "The crew was amazing and the seat comfortable"
Cons: "Nothing I can think of yet."

Pros: "Yes"
Cons: "Nothing comes to mind"

Pros: "The landing was smooth and so was the whole flight! Loved it"
Cons: "Food. I ended up throwing up shortly after eating"

Pros: "No problems"

Pros: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."

Pros: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Cons: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."

Cons: "Nothing"

Pros: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Cons: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Pros: "I liked the fligth attendant"

Pros: "Excellent crews"

Cons: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"

Pros: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Cons: "More entertainment options, the movies and TV shows offered are not varied or very good."

Pros: "Flight and crew"
Cons: "Food and inflight entertainment"

Cons: "Was nice best"

Pros: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Cons: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."

Cons: "Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again."

Pros: "Helpful crew."

Cons: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Cons: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."

Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Pros: "The crews"
Cons: "The food"

Pros: "delayed departure due to weather , very limited information from the crew towards the passengers."

Pros: "Plane was spacious and flight crew were nice"
Cons: "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"

Pros: "NOTHING"
Cons: "The experience from the airport to the plane to Lome was beyond troubling. If ever you are flying internationally from NYC, never fly from Newark New Jersey. Nevertheless, upon boarding the Ethiopian Airline flight to Lome that was supposed to depart at 9:15 pm, the courtesy of the flight attendants was a bit mundane. My mother and I sat on the plane for about an hour after the time of the depart before inquiring why we have no moved and the doors were closed. The flight attendant responded with, "We shall be moving shortly." The air conditioner was barely on. My mother is battling stage 3 Cancer and is an older woman so, I feared for the safety of her health in such a condition. About 30 minutes passed, and we inquired again. This time with a different flight attendant and she said she just did not know what was going on. Other people on the plane began to panic in a sense as well because like my mother and I, they too had a connecting flight to catch. The pilot did not inform the passengers of what was occurring. So, at this point, all passengers on flight ET509 had been sitting on the plane for an hour and a half. By the time we were sitting on the plane for 2 HOURS with the doors closed the pilot finally informed us that they were waiting for some paperwork. He did not apologize or give more information as to why we were sitting on the plane so long, with practically no AC, and weren't informed about when we would be pulling off. About 10 minutes later, the plane began backing up while people were still standing because they were restless with the wait especially when we had a 10-hour flight ahead of us. The pilot then got on the loudspeaker stating that we will be pulling in the air shortly and for the flight attendants to be seated. The pilot did not apologize for the inconvenience or state how long the flight would be or what time we would land in Lome, Togo. Once we were in the air, there were many safety hazards administered by both the crew and pilot. The seat belt safety information was not given, the exit areas in case of emergency were not discussed, what to do in case of an emergency, where certain equipment would be in case of illness or an emergency, and we were still not informed about the cause of the 2 hours and 15-minute delay. My mother and I consistently checked the flight tracker and it did not show the duration of our flight, our location while flying, no flight information was displayed and as hard working paying passengers we should have had all of the information and not have to continuously ask to get a slight answer. Also, I am a vegan and they did not have food for me. But there was a flight attendant who gave me extra fruit which I greatly appreciated. The flight coming back to Newark was decent, going was the major issue. I pray we are accommodated for these great inconveniences. Because to have spent almost $3,000 and receive this type of treatment is both saddening and disturbing to me."

Cons: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."

Pros: "Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight."
Cons: "Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P"

Cons: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"

Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

Pros: "Nothing"
Cons: "Everything was bad, very upset !"

Pros: "The hospitality"

Pros: "Nothing"
Cons: "Everything. I have written to customerrelations@ethiopianairlines.com"

Pros: "Cabin crew were all charming."
Cons: "Unfortunately, I had to request earphones (which were not supplied in the seat pocket in front of me) five times from three different attendants over the course of an hour and a quarter before I was given them. This was not just so I could watch a movie but because the quality of the plane's public address system made it very difficult to listen to the announcements from the captain and the crew. Listening on earphones I was able to hear everything clearly. Why it had to take so long just to give me earphones I don't know."

Pros: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."

Pros: "Everything including crew members ."

Pros: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"

Pros: "It is ok the flight"
Cons: "No comment"

Pros: "The flight was ok, left late but didn't impact our arrival time."
Cons: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."

Pros: "Great service"

Pros: "Nice staff"
Cons: "Food seemed of poor quality."

Pros: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Cons: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."

Cons: "Ethiopia Airport is ruff. Needs bathrooms renovated and more places for waiting for flights the smoking lounge can be smelled through the hole airport"

Cons: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."

Pros: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."

Pros: "They made sure we had plenty to eat"
Cons: "My entertainment system didn't work."

Pros: "Half empty plane was the best part of the flight."
Cons: "People treated the plane like it was their home. People threw trash on the ground, let their kids run around. It sucked."