Daily cleaning, installation of cabin HEPA filters on flights from New York to Sioux Falls
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$369||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "long delay in boarding"
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Boarding was smooth."
Cons: "The cabin temperature was very hot"
Cons: "More food more room - but hey that’s what we always want"
Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."
Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Cons: "Left A bag behind in NY"
Cons: "Late taking off. Let's leave on time"
Pros: "The cAbin attendant was really good"
Pros: "I have no complaints. Not on"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "The food and the service"
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Cons: "Lack of legroom in economy"
Cons: "Terrible staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "Efficient hop to Boston"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Everything up to departure. Sat in line for almost an hour."
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Movies- pro staff"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Cons: "Too old aircrafts"
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Cons: "Still waiting to take connection"
Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."
Pros: "We finally got here"
Cons: "Actually leave and arrive on time."
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Pros: "Attendant was quick to provide seatbelt extender."
Cons: "Seatbelts were short. I'm a big guy, but I needed a seatbelt extender. This wasn't an issue on other flights."
Pros: "Nice crew"
Cons: "Be on time 2.3/4 hour delayed no weather issues or mechanical"
Pros: "Absolutely NOTHING"
Cons: "I WANT MY MONEY BACK. We were stuck on a plane for 10 HOURS. No food available. Just sitting there. Communication from the crew SUCKED. Their staffing sucked. I WANT MY MONEY BACK"
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"
Cons: "More padding in the seat cushion."
Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."
Pros: "The crew was extremely friendly"
Cons: "Boarding time. It took forever"
Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"
Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."
Cons: "To hot in the back of the plane"
Pros: "As expected, on time, predictable"
Cons: "As expected, no empty seats, crowded."
Pros: "Smoothest flight ever and crew was perfect. Thanks!"
Pros: "Entertainment was good, meals were served, flight was on time."
Pros: "The boarding was great. The food and comfort was consistent with the average."
Cons: "The crew (some, not all) could have been friendlier and more accommodating. Entertainment is better with TV’s at each seat for variety."
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "No internet on plane"
Pros: "Pretty average experience nothing bad but nothing superior"
Pros: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Cons: "I didn't like having someone put a red tag on my carry on for valet when it didn't have to be taken. I would have rather kept it near me!"
Cons: "Avianca cancelled our original flight forcing us to leave a day early. Next they cancelled our return flight forcing us to come home a day early. Finally, when we arrived, they had oversold the flight and were short one seat and almost didn't get on at all. Will NEVER fly Avianca again."
Cons: "Seat was supposedly an exit row but in reality it was the seat behind the exit row and there was a metal box blocking my already non existent leg room."
Pros: "Friendly crew"
Cons: "Couldn't use WiFi to watch Netflix or YouTube so our 2 year old would be entertained"
Pros: "The crew was very polite and cordial throughout the entire process."
Cons: "Food service was not announced. Take off was delayed one hour"
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Pros: "Not much"
Cons: "Older plane"
Pros: "Crew was very nice. Free snacks provided on plane."
Cons: "Can not check in online!"
Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."
Pros: "All was good ..."
Cons: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Pros: "The trip, in general, was nice. The food quality and the available entertainment are good. the crew is nice."
Cons: "I had one of the smallest seats on the jet (window seats)."
Cons: "Boarded small plane too early Air conditioning did not work...sweated whole flight No beverage service seats too small for an adult, and I am only 5'-5""
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Pros: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Cons: "I can't think of anything."
Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."
Cons: "No entertainment. There wasn't even a drop down screen for a movie."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Cons: "Iwould like my money back notting i bever made it home"
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."
Pros: "generally on time"
Pros: "Poor information in Guayaquill regarding when the flight really was to leave, in the end 15 hours late leaving. At arrival again 1 hour wait on tarnac to get gate , then at gate no gate agent so wait again. Many people frustrated as we all miss rebooked flights. Paid ourselves for hotel to get early flight next day. I had speeches at US convention but needed to cancel them. Home trip was overal very terrible.Kind regards Kenneth Hayer Sr. Director swisslog Inc."
Cons: "Poor information about departure, inefficient fats coordination at arrival in Miami"
Pros: "Flight was on time"
Pros: "Amazing Crew! Fast flight!"
Pros: "Crew was very helpful Everything was on time"
Cons: "Very bumpy ride (not anyone's fault) Very uncomfortable seats"
Cons: "Give complimentary water"
Cons: "No help with the Coronavirus bs. Customer service blows"
Pros: "Easy and quick boarding."
Cons: "Should offer free water at least."
Pros: "the non-stop flight works very well. lay overs are never welcomed, but tolerated because they need to be"
Cons: "hard to think of anything"
Cons: "The padding on these seats."
Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"
Pros: "Crew was very good and friendly."
Cons: "I would have appreciated a “free snack & cola”."
Pros: "I'm never flying them again I like nothing"
Cons: "the flights were never on time"
Pros: "Space Seating Hospitality"
Cons: "Maybe complementary snacks"
Cons: "I see no reason why the airlines cannot provide a beverage and snack - I think they still make plenty of money off our tickets and how much could this really cost them?"
Cons: "Flight attendants talked loudly the whole flight. Very uncomfortable"
Cons: "Unclear pricing for carry on bag, could have saved $30 by paying at the ticket counter (even though I was sent an eticket and boarding pass); got stuck paying $50 at the gate."
Pros: "Enjoyed isle seat."
Cons: "Wider seats."
Pros: "Slight weather delay, no problem. We were assigned to seats with additional leg room that we didn't pay for, that was a nice & unexpected upgrade."
Cons: "I was a bit annoyed that my TSA Precheck was not included on my return ticket although I purchased the RT tickets through my Allegiant account that has all of that on my profile information. Feel like this should automatically have been added when tickets were purchased."
Pros: "Everything was perfect. New plane, super clean!! Even though the seats don't recline, they're still quite comfortable. I love how wide the aisle is...people have plenty of room to move around."
Cons: "it was very hard to hear the stewardess"
Pros: "the staff was nice."
Cons: "the soda can was 2$ and for a rum and coke 20$, the plane was uncomfortable"
Pros: "Arrived ahead of schedule."
Cons: "Airbus seats are as uncomfortable as school bus seats."
Pros: "Stewardess moved me to a more comfortable seat without me asking."
Pros: "They gave us a soda in the waiting area, because we were so delayed. Flight attendants were friendly."
Cons: "Flight was delayed about 2.5 hours, with no explanation or information given. Loading was extremely slow, hot, and uncomfortable."
Pros: "Flight crew were friendly and courteous and even added some humor. Flight was on time for departure and 20 min early on arrival. Couldn’t beat the fare. Only airline to fly direct non stop to my location."
Cons: "Had to pay for drinks or snacks. Seats did not recline. Fortunately only a little over a 2 hour flight."
Pros: "Like the newer plane. The crew was nice."
Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."
Pros: "Passengers were fun"
Cons: "Need entertainment"
Pros: "Great price, flight on time , great trip would use again"
Pros: "It is hard to beat the price of tickets for this airline. I love the price; that the flights are direct & almost always on time; that the staff, from the flight attendants to ticket agents, all seem professional, helpful & friendly; and that the planes are clean and seats well cushioned & comfortable."
Cons: "I don't like that the seats don't lean back & that they are very close together with little leg/knee room. Altho the base price for the flights is cheap, they charge for "extras", including making your reservation by phone instead of online, printing out your boarding pass &choosing your seat. There's a fee for carry on's as well as regular size luggage. If you don't prepay for your luggage or if your luggage weighs more than 40 lbs, they charge $50, instead of $25. They not only charge for food, but also for water or any beverage. If you are prepared for a no frills flight & are willing to sit separately from your travel companions, etc. then this is a great way to save time (direct flights) and money. I will choose to fly with them again, even tho My husband & I prob. won't get to sit together. If you know what to expect & plan for it, it is a great way to save."
Pros: "Actual flight good and crew very accommodating"
Cons: "Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot."
Pros: "No Delays All went smooth & arrived early!"
Pros: "Front seat leg room"
Cons: "No WIFI."
Pros: "on time, hepful personnel"
Cons: "my gate checked luggage was lost"
Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."
Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."
Cons: "Everything great"
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Cons: "Flight was delayed for hours then canceled"
Pros: "Although we were late to our gate, the Allegiant staff made sure that we were able to board our plane on time."
Pros: "Very efficient service... actually a good experience."
Cons: "The airline nickel and dimes for everything."
Pros: "other airline seats are concave, forcing my back in to a painful posture. I'm 5'2", 120 lbs, so I'm not the normal body; but I just can't imagine who finds concave comfortable. Thank you Allegiant for a chair with a more-flat back."
Cons: "I was surprised with the carryon fee and wondered if I would have to pay fees to use the toilet. I didn't use it, so I don't know."
Cons: "No issues"
Cons: "I flew to my "surprised" 50th bday party with family and to meet more family. The aircraft problems overheated engine, caused us to get out of the plane, move all luggages and wait foe a new plane that also had to be cooled off before reboarding. We were tired and hungry. Missed my bday with family. Very very disappointed."
Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."
Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."
Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."
Cons: "No leg room!"
Pros: "Flight attendants were very kind."
Pros: "The flight was on time and the staff were courteous."
Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"
Pros: "It's really annoying to stand in line, get to the attendant and then be told to step aside and download an app for your phone and check in (and especially check bags) that way. I don' know the security or privacy of that app, plus it is just tedious and annoying."
Cons: "Seats on Allegiant are terrible, and charging to print out a boarding pass is awful. Charging for water on a flight where you have no other options for water should actually be illegal. Shame on them for that."
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Pros: "Fast boarding"
Cons: "Wi-Fi could be better with no interruptions. My movies were interrupted 2 times."
Cons: "Boarding staff forced groups 3 and 4 to check their carry on even though there was still plenty of overhead space."
Pros: "Minimal amount of announcements"
Cons: "Seat was uncomfortable and toilets were in need of cleaning."
Cons: "Well the delay was the whole problem, so as of 11:17 I am still in Chicago. Nothing against Chicago but I didn’t pay as much as I did to stay here."
Pros: "I know how everything works with United Airlines."
Cons: "Free Wi-Fi for everyone!"
Cons: "More legroom."
Cons: "I had my back and they made pay extra to check in. After inside the airplane everyone had their back back with them."
Pros: "i asked for a glass of water and the answer was you had one already hahahahahaha"
Pros: "Bathroom was clean and nice"
Cons: "I farted on the plane"
Pros: "Nothing really"
Cons: "They are stingy with drinks and snacks (no individual water bottles), boarding process is chaotic, WiFi is terrible (but free)"
Cons: "Under staffed. After a long friday in New York I was looking forward to a glass of wine. You would think 2.5 hr flights could handle serving everyone drinks."
Cons: "The seat cushion of 21A seems tilted forward. Please fix it."
Pros: "It was quick."
Cons: "An old lady was tryna bag, but I just wanted my Hulu show."
Cons: "If you don't check luggage you can't pre-print your boarding pass or pick your seat, which adds a few minutes at the airport."
Pros: "Great rate easy to book & accurate"
Cons: "The departure moved to three different gates. Inconvenient."
Pros: "Service was outstanding"
Cons: "It was after 10p. The lights were going on and off for beverage services and garage pick up. The lights were the stewards were were on, either for them or for people going back and forth to the bathroom ."
Cons: "The fact that I wasn't able to sit with my travel partner"
Cons: "My luggage lock was broken."
Cons: "They are bar none the worst airline. Besides terrible service with overbooking m, they have zero places to charge your phone."
Cons: "The default on the browser defaulted to April 9 when I was actually booking the ticket for April 2. So I had to forfeit the $317 ticket. I use kayak a lot - can anything be down ?"
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Pros: "The staff at the receptionist at the gate is extremely nice. It was easy to check in then I had to take Oxygen on board so it was more And the usual kind of check in"
Pros: "Was supposed to be a larger plane.. uncomfortable seats. Too close to each other."
Cons: "All of it. EVERY SINGLE BIT..."
Pros: "All was good"
Cons: "I did not like the seats. I was unable to recline and rest the way I wanted and did not like having to wait 45 minutes for baggage claim to drop my bags"
Cons: "TINY seats! I'm 5'11 and I had a hard time being comfortable and I find it incredibly unfair to have to now pay more for the exit row??? The person in front kicks back their seat and suddenly the TV screen on the back of the seat is in my lap"
Cons: "The father in the row who wouldn't leave his kids alone and didn't let anyone sleep"
Cons: "Have to pay for tv. And headsets aren't loud enough to hear tv"
Pros: "Everything. We were held up in traffic and United was so accommodating. We were in awe"
Cons: "We had a Turblance in Chicago !!"
Pros: "This airline is better than most of the others."
Cons: "Boarded, then sat on runway for about 50 minutes"
Pros: "All was well"
Cons: "I had no real complaints"
Pros: "Everything was great! I was happy to find such a great deal last minute."
Pros: "arrived on time despite delayed departure"
Cons: "1 of the worst landing I have ever experienced."
Pros: "Easy fast friendly!"
Cons: "That it wasnt free :)"
Pros: "I liked that 1 out of our four flights had more room & personal tvs."
Cons: "I did not like the fact that out of our four flights three were not too comfortable... & no tvs on three out of four"
Pros: "smooth sailing the staff was pretty good"
Pros: "Landing was excellent"
Pros: "How they take care us in the plane I love!!"
Cons: "Everything was good"
Cons: "the stuffs were mean and helpless,your luggage fee was so high ,only give one checked bag for free,this is international airline and you charged the first for 100 dollars and the second one for 200dollars and you let me,a poor little girl felt lonely in the airport and found it nowhere to complain,I missed two flights in one day and the air attendant 's attitude were bad,this was the worst experience ever in my life,I won't recommend United airlines to any of my friends"
Pros: "Staff was very nice"
Cons: "Two flights, two delays."
Cons: "I was forced to check my carry on due to lack of overhead space. Scarce food selection Forced checked carry on turned up scratched/damaged"
Pros: "On time reliable."
Cons: "The check in/bag drop process is terrible. Took 45 min. No explanation. No help."
Cons: "First time on Frontier, not a bad experience even though some of the comforts are not there. But the price is good if you need no frills"
Pros: "Prompt, professional, and smooth landing. Very friendly staff"
Cons: "Great flight, boarding in Newark on Saturday, a nightmare getting through long security line."
Pros: "Nothing. Maybe the leg room."
Cons: "Everything. Delayed due to frontier poor logistics. Bad updates by staff (ie none), rude gate attendants and rude flight attendants throughout. We did make it an hour late and bags arrived but this felt like a banana republic airline."
Cons: "No entertainment or food, the worst plan ride ever"
Cons: "The flight was delayed twice after boarding, we had to sit in the plane for almost 2 hours. I dont think frontier is worth the price anymore, you definatley get what you pay for. I had to check a bag both ways because a checked bag is cheaper than their fee to carry on a bag. There were no complimentary drinks or snack even after having to sit on the plane for so long. I requested an aisle seat and got stuck in the middle. Overall, think I will be paying the extra for any other airline than frontier."
Pros: "The price was cheap"
Cons: "The seats were miniature, you dont get any food/snack included, it took 1 hour to get our baggage, it took 49 minutes to get off of the plane, the pilots were late on the flight there, the plane was delayed 1.5 hours on the way back, you have to not only pay for the flight but then you have to also pay for your seat. I will never fly frontier again."
Cons: "I understand that airlines have things happen and cannot always be on time. I fly enough to expect the occasional delay but in the last week I have had 8 flights with frontier airlines and 7/8 have been delayed by at least an hour. I would be a little more forgiving about the delays if the airline would be better about communicating the delays. The only way I found out about them was by checking the flight boards."
Cons: "Flights are always late with communication. Constantly delayed flights"
Pros: "Pilots seemed to know what they were doing."
Cons: "Flight was delayed 3 1/2 hours. Staff gave no reason for delay and were annoyed at the customers for asking questions. Staff in the plane was the worst I have ever experienced. They simple cared nothing for their jobs or the customers"
Cons: "Extra charges for just about everything."
Cons: "Checked bag got lost in Denver, was promised delivery 24 hours later... Never happened. Bag had all the stuff for a wedding in it. Bag never got delivered, ended up in Louisville and the bag clerk there was awful and couldnt tell me when it would be delivered."
Pros: "Its over"
Cons: "The whole experience."
Pros: "I like the fact that we made it safely each way. Pilots are good. It was clean. Staff was nice."
Cons: "Seats don't recline. Limited leg space. Small unstable trays. Aisle too narrow. Bathroom too small. Peanuts and drinks should be free, pay for juice really? Carry on and check in should be less money. Was not able to track a flight after being delayed."
Pros: "The whole experience, most of the complaints I see on here don't really make sense to me. When I travel I travel light far less hassle. Most of the time when I fly the problem is with T.S.A. theft."
Pros: "Tried to pull up my return flight and it wouldn't let me check in . Had to stand in line at airport .dont like the fact your seats don't decline anymore ."
Pros: "The price"
Cons: "Seats are insanely uncomfortable. Unfriendly crew. Took forever to board the flight which delayed the flight even more."
Cons: "All over"
Cons: "This was the worst flight I have had yet to date. We kept dropping throughout the flight and it was so bad that I became nauseous and almost threw up"
Pros: "Arrived safe"
Cons: "The absolute worst customer service I have ever had in 30 years of flying."
Cons: "I did not like the fact that I had to pay $45 for a small bag I carried on and placed in an overhead compartment. I handled my own luggage and had to pay for it! Why did Frontier NOT clearly state the cost of a carry-on? I can only assume that they're being deceptive and forcing people to pay when they haven't got a choice; their ticket has already been purchased. This type of customer service is despicable. Travelers should not have to search the internet and read the extra fine print to find the REAL cost of travel. Shame on you Frontier. You've lost my business."
Pros: "The crew were friendly, informative, honest and pleasant. Even the ground crew at the gate, who had to deal with annoyed passengers after a flight delay, were still kind and helpful."
Cons: "The flight was delayed, which happens, but the explanation was pretty confusing. I appreciated the inexpensive ticket, but having to pay for seat selection and carry on... was just too much."
Pros: "The plane didn't crash. That was the only positive."
Cons: "-Both flights delayed by hours to and from, with zero explanation from staff, nor any acknowledgment or sympathy for all of us waiting 4 extra hours to board a flight. -Seats don't recline, trays barely large enough to fit my iPhone on it -Hidden fees with everything. 1 carry-on costs $35-$60, picking a seat costs $9-$35, and you can't even get a glass of soda without paying. Cheaper to book elsewhere after all the extra expenses. -I would recommend horse drawn buggie before flying Frontier. The risk of dysentery is a better option."
Pros: "Delayed 2 times now. And still waiting!! "Still Waiting" should be frontiers new slogan. Denvers worst flights are on Frontier"
Cons: "Frontier all together"
Pros: "We landed early both ways."
Cons: "Flight attendants talked too fast."
Cons: "I will never book a flight with Frontier again!!! They cancelled my flight on Friday & made no effect to help me get on another airline!!"
Pros: "There was nothing that I liked about flying with Frontier. It is a nothing special airline."
Cons: "I dislike the hidden charges everywhere along the way. They position it as tailored to customer needs but I see as hidden charges. I am surprised that they don't charge for using the restrooms on the plane. When all said and done, it is not a cheap air fare. The customer service was not empowered to help customers. The flight crew was practically unnoticeable. Not even sure what the crew did. It simply is nothing positive that I can say about Frontier. I will even go further to say that if I see Frontier on Kayak, I will not even use Kayak again."
Cons: "Cheap uncomfortable seats make the lack of legroom even more noticeable. Forget about the headrest or even the ability to recline what little but most airlines offer. And to top off having to pay for my bag, the crew apparently just "forgot" to unload my bag and I had to wait for them to deliver it to me later."
Pros: "Everybody was very friendly and the flight was quick!"
Cons: "By far the worst flying experience I've ever had in my 60 years of flying constant crew understating the severity of the problems and delays. Flight was over 8 hours delayed and we reboarded at least twice."
Cons: "We land at the gate around 1:06 AM, then proceed to sit on the plane for 2 hours, about 100' from the gate. The excuse was that they only had one gate and had 3 planes that had to use it... There was a bait and switch for the package deal for upgraded seat and carry on luggage. They showed it but there was no way to select it."
Cons: "I had an early morning flight. When I arrived there was no security setup so I had to wait in the ticketing area for 2 hours. Then when I got to the gate I plugged in my phone and fell asleep before I could get an alarm set. They knew I checked in and made it through security and had to see me alone sleeping there and made no attempt to wake me and I woke up to see the plane deprating and the crew gone. When I went to ask the counter what happened they said it was my fault and I should have listened to the announcements. Then tried to charge me $100+ for a next day flight. Terrible, horrible, rotten customer service, I mean who could leave someone stranded unless they were just trying to make more money? Delta would never pull that garbage."
Cons: "For starters what is the point of paying a $400 ticket if I have to pay for a seat again?? This makes no sense. When i board i noticed the tray sizes where cut to 3/4s of the original size, and the seats where plastic and VERY uncomfortable. I am 5 feet tall and even my knees were cramped. TERRIBLE airlines. NEVER will fly Frontier again."
Pros: "Got there sooner then expected."
Cons: "Not a lot of room in the smaller planes but I am 6'4"."
Pros: "What did I like nothing your airline is a cheap excuse how do your planes even fly."
Cons: "Everything your stupid airline wouldn't give me my ticket I missed my flight and I was advised that travel insurance didn't even apply I will tell everyone I know to never in s million years take your airline."
Pros: "Not much"
Cons: "Horrible space No comp beverage No wifi No magazine Delayed"
Pros: "I like electronic tickets and how quick and smooth the boarding process is."
Cons: "I know frontier is known for its cheapness but it is crazy that you have to pay for a carry on. There's no food, or even water offered without paying. Will never book with them again."
Pros: "The seats offered enough room, and the flight attendants were very nice"
Cons: "They wanted to charge me $35 for a carry on, and charge me for choosing my seat."
Pros: "Nothing would I commit that I liked."
Cons: "Th boarding was 11/2 hour late then we had to circle the SF airport for another 45 min. because the air show was practicing for Sat. show. A lot of delays and the crew were not very pleasant. They didn't do anything wrong all though they were more interested in talking to each other then the passengers and just did not talk to passengers as nice as I expect."
Cons: "We were delayed forever it felt like, then stuck on the plane forever and our stuartist was seriously scary. I was very disappointed in this flight."
Cons: "Please see above, minus claustrophobic passenger."
Pros: "Bar/food menu bundled The food wasn't good but concept was"
Cons: "Nothing to read watch or listen to"
Pros: "They held the plane an extra 15 to 20 minutes so that I could run through the entire Denver airport to make this flight due to my initial flight coming in to Denver, we sat on the runway for over an hour once we landed"
Pros: "Love boarding in zones from back to front!"
Cons: "I was unaware that I had to pay for luggage."
Cons: "Same same"
Pros: "Smooth ride and the flight attendants were very attentive and sociable. It really made for a great flight!"
Cons: "That I can't remember the crews name to give them all personal praises."
Pros: "All the flight were on time . Had no idea what to expect . Sure I'll fly with fomtier again. I sure will recommend this airline to my friends . Thank you ."
Cons: "Really not sure ? I wouldn't know how to grade a airline . Sorry ."
Pros: "they where friendly and the flight was comfy"
Cons: "This airline nickle and dimes you to death I was about to have to pay $60 to check my back pack witch had barely anything in it!"
Airlines flying from New York to Sioux Falls have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Sioux Falls
Masks required on board, masks provided on flights from New York to Sioux Falls
Social distancing seating
Middle seats unavailable to book on flights from New York to Sioux Falls
Testing for antibodies, testing for symptoms for flights from New York to Sioux Falls
Waiving of change fees. Search flexible flights from New York to Sioux Falls