Good overall, was a short flight so not too picky about details.
Selection of entertainment. Regular beverage service. Nice staff.
The staff was very pleasant.
Everything els was disapointing
On-line check-in was available.The process in Taipei to board the flight was good.
I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible.
Clear and stress free check in.
Everything was on point nothing to report.
Nothing to report.
Seats in business.
Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend.
seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag..
The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in.
When I missed the flight in Brussels I had no options re: changing my ticket as there was no ticket sales counter at the airport. Had to go to the travel agent and book a flight on another carrier.
Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time.
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