Find Cheap Flights from Newark to Milan Malpensa (EWR - MXP)

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Newark to Milan Malpensa Flight Information

Avg. Flight Duration 8h 41m
Flights Arrive in Milan Malpensa
Flights Depart from Newark
Flight Price $381
Distance 4,000 miles
Airlines WOW air, United Airlines, Lufthansa, Aer Lingus, British Airways, TAP AIR PORTUGAL

Good to Know

Low Season:
November
Best time to beat the crowds
5%
expected price decrease
High Season:
July
Most popular time to fly
31%
expected price increase
Average Price:
$647
(avg. price over the last 2 weeks)
Good Deal:
$515
or less (round trip)

When to Book Flights from Newark to Milan Malpensa

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $515 or less.
The cheapest flight from Newark to Milan Malpensa was found 65 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is November.
Morning departure is around 18% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Newark to Milan Malpensa Flights

How long does a flight from Newark to Milan Malpensa take?
An average nonstop flight takes 7h 55m, covering a distance of 4000 miles.
How many flights are there between Newark and Milan Malpensa?
There are 65 (nonstop) flights between Newark and Milan Malpensa per week, averaging 9 per day.
Which airlines provide the cheapest flights from Newark to Milan Malpensa?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($381), WOW air ($420) and United Airlines ($448).
Do I need a passport to fly between Newark and Milan Malpensa?
Yes.
Which airlines fly most frequently between Newark and Milan Malpensa?
Air Canada (1 times daily), Austrian Airlines (1 times daily), Lufthansa (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Newark to Milan Malpensa?
For Newark to Milan Malpensa, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Milan Malpensa back to Newark, the best deals are generally found on Thursday, with Tuesday being the most expensive.

Book cheap flights from Newark to Milan Malpensa (round-trip)

Airports
Origin
Newark
$381
only
$381
Destination
Milan
$381
only
$381
Mon, Feb 25
EWR
Newark
MXP
Milan Malpensa
15h 25m
Mon, Mar 11
MXP
Milan Malpensa
EWR
Newark
12h 45m
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jun 3
EWR
Newark
MXP
Milan Malpensa
22h 00m
Thu, Jun 6
MXP
Milan Malpensa
EWR
Newark
23h 50m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Sun, Mar 3
EWR
Newark
MXP
Milan Malpensa
7h 55m
Wed, Mar 13
MXP
Milan Malpensa
EWR
Newark
9h 35m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 26 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
MXP
Excellent 9.3

Cons: Could not get seats together with my daughter even though checked in on-line exactly 24 hrs. prior to flight. No 2 seats together in economy. How can all the seats be taken so quickly? Seems like the airline is just trying to "force" passengers to upgrade their seats to get more money.

SFO
RDD
Good 6.3

Pros: I liked that this plane was not full and they work to make sure you don’t have to sit next to someone in that case. I travelled with my small 7lb Pomeranian and he easily fit down below under my seat with plenty of room. The flight is less than an hour so you can’t expect much more than that. Crew were fantastic and nice during our brief interactions.

Cons: No WiFi, no snacks because of the bumby ride

EWR
MXP
Excellent 8.0

Pros: The pasta dinner was good, the seats still had in-screen entertainment, and we got 2 seats together by ourselves!

Cons: The very back of the plane. United must have changed the type of plane as our seat assignments didn't make sense. Thankfully, we were able to change them when checking in at Newark airport.

EWR
MXP
Okay 5.3

Pros: The crew on the flight was very nice and I like that they fed us multiple times.

Cons: When at the boarding gate, the staff forced me to check my carry on because they said it was “too big”. But I was on a flight before hand that was much smaller and it fit in the overhead space there. When I try to tell them that it fit in the last plane and I fit it in the example been, they still made me check it. I believe they just picked me out for no reason. It was ridiculous and the lady was very rude. The crew on the flight was very nice and I like that they fed us multiple times. Also, the flight was very cold. Even with the blanket and cardigan, we could never get warm.

EWR
MXP
Okay 4.0

Pros: Price

Cons: Seat did not recline! My bags did not arrive for 3 days. I had nothing and all i eanted to do was shower after an 18 hr trip.

Fri, Feb 22
EWR
Newark
MXP
Milan Malpensa
7h 55m
Wed, Feb 27
MXP
Milan Malpensa
EWR
Newark
9h 35m
Trip: 6 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
EWR
MXP
Good 7.3

Pros: Good selection of tv shows and movies. Comfortable seats. Pleasant service.

Cons: The food was awful - basically inedible. I fly quite a bit, different airlines, and this was the worst I've ever seen/tasted.

MUC
SOF
Excellent 9.6

Pros: Efficiency

Cons: Na

EWR
MXP
Excellent 8.6

Pros: The direct connection to Milan The extreme fast flight with jet stream That the luggage arrived as well

FRA
DEN
Good 6.3

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

FCO
FRA
Excellent 8.0

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Sun, Mar 10
EWR
Newark
MXP
Milan Malpensa
19h 25m
Sun, Mar 24
MXP
Milan Malpensa
EWR
Newark
26h 10m
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,435 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
CDG
DUB
Okay 4.3

Pros: Food was ok

Cons: Who starts a boarding process 2h before the flight with only 2 counters, with no possibility to check in online (even for those without luggage) and no automatic machine? I'm very glad the company had the kindness to wait for us on the last call for boarding when you finally check your luggage 30min before departure. Should we talk about the politeness of your fight crew? In short, very disrespectful. Delivering the luggage took an extremely long time

BOS
DUB
Mediocre 2.0

Cons: The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights.

DUB
MCO
Good 7.3

Pros: The entertainment was great.

Cons: It was hard coming home since we can't bring any food with meat on the international flight coming back to the USA. Or at least the food I brought, a sandwich was not allowed because of customs. I can't eat the food that was offered. I'm glutten intolerant and dairy involerant. Not sure there's a whole lot to do about it besides buy prepackaged food that don't have meat, vegtabjes or fruit. Protien bars may have worked. We brought two bottles of water each from the terminal. I could have used more, even with the drink service. The flight attendants we're having thier own personal conversation while passing out food and ran by when it came to the final trash clean up. When I got up to use the facilities I tried throwing my trash away but was ignored by a crew member while she was resting.

DUB
YYZ
Excellent 8.0

Pros: Flight on time

Cons: Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband.

DUB
LBA
Mediocre 2.0

Pros: I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Cons: Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

Wed, Apr 3
EWR
Newark
MXP
Milan Malpensa
22h 30m
Tue, Apr 9
MXP
Milan Malpensa
EWR
Newark
23h 05m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,110 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BSL
Mediocre 2.0

Pros: The airport is nice

Cons: But they didn’t let me in because I didn’t show up for the first flight

EWR
LHR
Excellent 10.0

Pros: Very friendly

SFO
LHR
Good 7.3

Pros: The free drinks.

Cons: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

NCL
LHR
Good 7.3

Pros: On time

Cons: Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections

LHR
OTP
Okay 4.3

Pros: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Cons: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Sat, Jun 1
EWR
Newark
MXP
Milan Malpensa
31h 50m
Sat, Jun 15
MXP
Milan Malpensa
EWR
Newark
25h 55m
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,267 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LFW
ACC
Good 7.3

Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

LIS
MIA
Good 6.0

Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

LIS
LFW
Good 7.3

Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

LIS
BOS
Good 6.3

Cons: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

MAD
LIS
Excellent 10.0

Pros: Punctuality, service and confort

Mon, Mar 11
EWR
Newark
MXP
Milan Malpensa
16h 25m
Tue, Mar 19
MXP
Milan Malpensa
EWR
Newark
12h 50m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 25
EWR
Newark
MXP
Milan Malpensa
16h 25m
Tue, Apr 2
MXP
Milan Malpensa
EWR
Newark
14h 35m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jun 3
EWR
Newark
MXP
Milan Malpensa
22h 00m
Sun, Jun 23
MXP
Milan Malpensa
EWR
Newark
13h 55m
Trip: 21 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Mon, Jan 28
EWR
Newark
MXP
Milan Malpensa
15h 25m
Wed, Jan 30
MXP
Milan Malpensa
EWR
Newark
12h 50m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 14
EWR
Newark
MXP
Milan Malpensa
22h 30m
Tue, Apr 23
MXP
Milan Malpensa
EWR
Newark
23h 05m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,110 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
DFW
Okay 4.3

Pros: The crew were above friendly, calling you by name and were very accommodating.

Cons: Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

NCL
LHR
Good 7.3

Pros: On time

Cons: Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections

EWR
LHR
Excellent 10.0

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

LHR
AMS
Excellent 10.0

Pros: Great flight attendants.

LHR
BSL
Mediocre 2.0

Pros: The airport is nice

Cons: But they didn’t let me in because I didn’t show up for the first flight

Thu, Feb 21
EWR
Newark
MXP
Milan Malpensa
14h 45m
Tue, Feb 26
MXP
Milan Malpensa
EWR
Newark
12h 50m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 8
EWR
Newark
MXP
Milan Malpensa
8h 05m
Sun, May 19
MXP
Milan Malpensa
EWR
Newark
9h 10m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 26 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
MXP
Excellent 8.0

Pros: The flight was great! The captain came out to greet everyone before we boarded the flight. it was a smooth ride and we got to milan sooner than expected! Can't get any better then that.

Cons: The crew wasn't that nice. One lady in particular was extremely rude! I would cringe every time I heard her response to a customer. Her attitude was nasty and it seemed that she was in a rush to just get everything over and get off the plane. I wish I would've gotten her name because the others were great, but she didn't seem to be happy.

EWR
MXP
Mediocre 3.3

Cons: Flight delayed over 4 hours. When I spoke to the person at he gate when we had to deboard, She was patient in explaining but didn't seem like she wanted to answer my questions in front of everyone else. I walked over to the United customer service desk. Wow. No sense of empathy whatsoever. They gave me the answers to my questions but I almost felt like I had done wrong asking what my options were. Never had an issue with Lufthansa. United customer service is a different story. I will try my best to avoid Lufthansa flights operated by United from now on.

EWR
MXP
Excellent 9.3

Cons: Could not get seats together with my daughter even though checked in on-line exactly 24 hrs. prior to flight. No 2 seats together in economy. How can all the seats be taken so quickly? Seems like the airline is just trying to "force" passengers to upgrade their seats to get more money.

EWR
MXP
Excellent 8.0

Pros: The pasta dinner was good, the seats still had in-screen entertainment, and we got 2 seats together by ourselves!

Cons: The very back of the plane. United must have changed the type of plane as our seat assignments didn't make sense. Thankfully, we were able to change them when checking in at Newark airport.

EWR
MXP
Mediocre 2.0

Pros: Zero

Cons: This airline is the worst. Newark is also the worst airport in America..A match made in hell

Mon, May 13
EWR
Newark
MXP
Milan Malpensa
8h 05m
Tue, May 21
MXP
Milan Malpensa
EWR
Newark
9h 10m
Trip: 9 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
IST
FRA
Good 6.0

Pros: Nothing

Cons: Everything

MUC
SOF
Excellent 9.6

Pros: Efficiency

Cons: Na

DFW
FRA
Excellent 10.0

Pros: Great staff and food

EWR
MXP
Okay 5.6

Pros: Fast flight

Cons: Problems with movies and system. Terrible food.

KWI
FRA
Excellent 8.6

Cons: I did not like the food

Sun, Jun 9
EWR
Newark
MXP
Milan Malpensa
19h 40m
Thu, Jun 20
MXP
Milan Malpensa
EWR
Newark
13h 55m
Trip: 12 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,267 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
MIA
Good 6.0

Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

LIS
LFW
Good 7.3

Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

LFW
ACC
Good 7.3

Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

LIS
JFK
Good 7.6

Pros: On time departure, early by 30 min arrival.

Cons: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

MAD
LIS
Excellent 10.0

Pros: Punctuality, service and confort

Tue, Jul 9
EWR
Newark
MXP
Milan Malpensa
14h 30m
Fri, Jul 19
MXP
Milan Malpensa
EWR
Newark
13h 55m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,110 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
EWR
LHR
Excellent 10.0

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

MAD
LHR
Good 6.5

Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

EWR
LHR
Excellent 10.0

Pros: Very friendly

LHR
DFW
Okay 4.3

Pros: The crew were above friendly, calling you by name and were very accommodating.

Cons: Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

BCN
LHR
Excellent 8.0

Pros: Friendly crew, uncrowded plane.

Cons: NA.

Wed, Jul 31
EWR
Newark
MXP
Milan Malpensa
15h 15m
Wed, Sep 18
MXP
Milan Malpensa
EWR
Newark
12h 00m
Trip: 50 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jul 29
EWR
Newark
MXP
Milan Malpensa
8h 05m
Mon, Aug 12
MXP
Milan Malpensa
EWR
Newark
28h 35m
Trip: 15 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
KWI
FRA
Excellent 8.6

Cons: I did not like the food

DFW
FRA
Excellent 10.0

Pros: Great staff and food

CAI
MUC
Good 6.3

Cons: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

FRA
DEN
Good 6.3

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

EWR
MXP
Good 7.3

Pros: Good selection of tv shows and movies. Comfortable seats. Pleasant service.

Cons: The food was awful - basically inedible. I fly quite a bit, different airlines, and this was the worst I've ever seen/tasted.

Sat, Feb 16
EWR
Newark
MXP
Milan Malpensa
11h 00m
Sat, Feb 23
MXP
Milan Malpensa
EWR
Newark
22h 20m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,267 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
AMS
LIS
Excellent 10.0

Pros: Crew service was excellent, food even hetter

LHR
LIS
Excellent 10.0

Pros: In time. Plane half full. Perfect.

LIS
YYZ
Okay 5.3

Pros: The crew was generously serving me and the price was more reasonable than any other.

Cons: I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available.

LIS
BSB
Okay 5.3

Pros: Choices of movies and music

Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

LIS
JFK
Good 7.6

Pros: On time departure, early by 30 min arrival.

Cons: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

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