Find Cheap Flights from Newark to Rochester (EWR - RST)

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FAQs for Booking Newark to Rochester Flights

How long does a flight from Newark to Rochester take?
An average nonstop flight takes 4h 39m, covering a distance of 961 miles.
Which airlines provide the cheapest flights from Newark to Rochester?
In the past 3 days, the cheapest round-trip tickets were found on Delta ($222), United ($232) and American Airlines ($247).
Do I need a passport to fly between Newark and Rochester?
No.
What’s the cheapest day of the week to fly Newark to Rochester?
For Newark to Rochester, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Rochester back to Newark, the best deals are generally found on Tuesday, with Friday being the most expensive.

Book cheap flights from Newark to Rochester (round-trip)

Airports
Origin
Newark
$222
only
$222
Destination
Rochester
$222
only
$222
Tue, Jan 30
EWR
RST
5h 57m
Tue, Feb 6
RST
EWR
7h 40m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SLC
SJC
Excellent 9.6

As always, the crew and amenities were first rate.

We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

FLL
ATL
Good 6.0

The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too.

Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service

ATL
MEX
Excellent 8.6

Sandwich for dinner

LHR
JFK
Good 7.0

Delays!

Fri, Mar 2
EWR
RST
6h 22m
Thu, Mar 8
RST
EWR
4h 10m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
BOI
Excellent 8.0

Gate agent was sincere and professional.

Aircraft cabin temperature far to warm and uncomfortable.

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

Wed, Jan 31
EWR
RST
5h 07m
Wed, Feb 7
RST
EWR
4h 33m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CLT
EWR
Mediocre 2.0

The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them.

LIM
CUZ
Excellent 10.0

They went above and beyond to make my travel experience an enjoyable one.

That they are not more like them on other airline carriers.

LHR
PHL
Excellent 10.0

The flight attendants were very nice and helpful

Nothing

ABQ
DFW
Excellent 9.3

Great staff. Arrived very early. Smooth flight .

DCA
CLT
Excellent 10.0

seats were roomy, left early

Tue, Feb 13
EWR
RST
6h 23m
Tue, Feb 20
RST
EWR
7h 35m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MEX
JFK
Mediocre 3.6

Nothing really.

Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems.

SLC
SJC
Excellent 9.6

As always, the crew and amenities were first rate.

We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.

FLL
ATL
Good 6.0

The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too.

Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service

YYZ
YQB
Okay 5.0

They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac.

SFO
DTW
Okay 4.0

Arrived.

Late, slow, de-icing in Detroit took nearly an hour!

Sun, Jan 28
EWR
RST
5h 22m
Wed, Jan 31
RST
EWR
5h 02m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

EWR
LHR
Okay 5.3

Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting.

JAX
EWR
Excellent 8.0

Waffle cookies were amazing

EWR
CLT
Good 7.3

very comfortable seats, and plane landed early

no free entertainment for personal devices. screen was broken and controller did not work.

PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

Wed, Jan 24
EWR
RST
6h 23m
Tue, Jan 30
RST
EWR
5h 17m
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
MEX
Excellent 8.6

Sandwich for dinner

MCO
YYZ
Excellent 8.3

On time as scheduled.

N/A

SJC
LAX
Mediocre 2.0

They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia..............

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

LAX
OAK
Mediocre 2.0

Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.

Thu, Feb 15
EWR
RST
5h 00m
Sun, Feb 18
RST
EWR
5h 26m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

Thu, Dec 28
EWR
RST
6h 22m
Thu, Jan 4
RST
EWR
4h 07m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
BOI
Excellent 8.0

Gate agent was sincere and professional.

Aircraft cabin temperature far to warm and uncomfortable.

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

JAX
EWR
Excellent 8.0

Waffle cookies were amazing

EWR
LHR
Okay 5.3

Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting.

SJO
IAH
Good 7.6

I enjoyed the crew and the service... Top notch

No tv on plain no free wifi like it was advertised

Wed, Dec 27
EWR
RST
4h 39m
Tue, Jan 2
RST
EWR
4h 24m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
SAT
Excellent 10.0

Attendants were so nice as kind

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

CLT
EWR
Mediocre 2.0

The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them.

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

DCA
CLT
Excellent 10.0

seats were roomy, left early

Wed, Jan 3
EWR
RST
5h 17m
Wed, Jan 10
RST
EWR
4h 25m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

EWR
CLT
Good 7.3

very comfortable seats, and plane landed early

no free entertainment for personal devices. screen was broken and controller did not work.

EWR
LHR
Okay 5.3

Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting.

EWR
TPA
Excellent 8.0

Crew was very nice, plane was clean, seats were nice.

Wish there were TVs on the back of chairs.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

Mon, Jan 29
EWR
RST
6h 52m
Wed, Feb 7
RST
EWR
5h 02m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
CLT
Good 7.3

very comfortable seats, and plane landed early

no free entertainment for personal devices. screen was broken and controller did not work.

JAX
EWR
Excellent 8.0

Waffle cookies were amazing

DEN
BOI
Excellent 8.0

Gate agent was sincere and professional.

Aircraft cabin temperature far to warm and uncomfortable.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

SJO
IAH
Good 7.6

I enjoyed the crew and the service... Top notch

No tv on plain no free wifi like it was advertised

Tue, Dec 26
EWR
RST
6h 22m
Thu, Jan 4
RST
EWR
4h 38m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
SAT
Excellent 10.0

Attendants were so nice as kind

DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

LHR
PHL
Excellent 10.0

The flight attendants were very nice and helpful

Nothing

LAX
AKL
Good 6.0

The seats were really bad, it was our first trip on a 787 and I will never do it again. Not as bad as the Airbus from MIA but considering it's 13 hours it was totally rubbish. We normally fly the 777 with Air NZ, after this we will go back to them. The staff, as always were helpfull and pleasant, the plane was quiet but the seats.....

Tue, Jan 30
EWR
RST
4h 54m
Mon, Feb 5
RST
EWR
5h 02m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

Tue, May 15
EWR
RST
4h 46m
Sat, May 19
RST
EWR
7h 07m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
TPA
Excellent 8.0

Crew was very nice, plane was clean, seats were nice.

Wish there were TVs on the back of chairs.

IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

EWR
CLT
Good 7.3

very comfortable seats, and plane landed early

no free entertainment for personal devices. screen was broken and controller did not work.

Mon, Dec 25
EWR
RST
4h 39m
Tue, Jan 2
RST
EWR
4h 24m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LIM
CUZ
Excellent 10.0

They went above and beyond to make my travel experience an enjoyable one.

That they are not more like them on other airline carriers.

SYD
LAX
Mediocre 3.3

We arrived safely. We were late but arrived safely. When we had to spend the night en route, the customer service desk was very kind and helpful.

Crew was grumpy and very unhelpful Lots of mechanical delays Kept being assured we would make our connections despite leaving late. In the end we had to change our route in order to have a chance at making it to our destination that day. Even that didn’t work though; we had to spend the night in Charlotte.

LHR
PHL
Excellent 10.0

The flight attendants were very nice and helpful

Nothing

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

CLT
EWR
Mediocre 2.0

The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them.

Fri, Dec 29
EWR
RST
6h 22m
Thu, Jan 4
RST
EWR
5h 50m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

Tue, Dec 26
EWR
RST
6h 22m
Tue, Jan 2
RST
EWR
4h 24m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LHR
PHL
Excellent 10.0

The flight attendants were very nice and helpful

Nothing

MIA
JFK
Mediocre 3.0

New airbus at least

Long boarding time, very long disembarking time. We were told we had to check our bags at the gate when we found there to be enough headroom above us for our bags after.

DCA
CLT
Excellent 10.0

seats were roomy, left early

ABQ
DFW
Excellent 9.3

Great staff. Arrived very early. Smooth flight .

Wed, Jan 10
EWR
RST
6h 37m
Fri, Jan 12
RST
EWR
10h 37m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

EWR
CLT
Good 7.3

very comfortable seats, and plane landed early

no free entertainment for personal devices. screen was broken and controller did not work.

EWR
TPA
Excellent 8.0

Crew was very nice, plane was clean, seats were nice.

Wish there were TVs on the back of chairs.

Thu, Dec 28
EWR
RST
6h 22m
Mon, Jan 1
RST
EWR
4h 38m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
SAT
Excellent 10.0

Attendants were so nice as kind

SYD
LAX
Mediocre 3.3

We arrived safely. We were late but arrived safely. When we had to spend the night en route, the customer service desk was very kind and helpful.

Crew was grumpy and very unhelpful Lots of mechanical delays Kept being assured we would make our connections despite leaving late. In the end we had to change our route in order to have a chance at making it to our destination that day. Even that didn’t work though; we had to spend the night in Charlotte.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

CLT
EWR
Mediocre 2.0

The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them.

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

Wed, Jan 31
EWR
RST
6h 37m
Tue, Feb 6
RST
EWR
5h 02m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

EWR
TPA
Excellent 8.0

Crew was very nice, plane was clean, seats were nice.

Wish there were TVs on the back of chairs.

SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

DEN
BOI
Excellent 8.0

Gate agent was sincere and professional.

Aircraft cabin temperature far to warm and uncomfortable.

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