|January||Best time to beat the crowds with an average 29% drop in price.|
|May||Most popular time to fly with an average 28% increase in price.|
Average price of a round-trip
|$866||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Bosnia and Herzegovina has begun to ease its travel restrictions for citizens and residents of the US, EU and Schengen area countries. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 10m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($464), Austrian Airlines ($595) and United Airlines ($612).
For Newark Liberty Airport to Sarajevo, Wednesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Sarajevo back to Newark Liberty Airport, the best deals are generally found on Wednesday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Newark Liberty Airport to Sarajevo.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sarajevo from Newark Liberty Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Sarajevo with an airline and back to Newark Liberty Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sarajevo from Newark Liberty Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."
Cons: "The food is good k"
Pros: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."
Pros: "The entertainment was good"
Cons: "The food on the 2nd flight was bad"
Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Cons: "Actually making the flight"
Cons: "Movies , Wi-Fi , Live Shows"
Cons: "On time"
Pros: "Crew was very nice and attentive"
Cons: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."
Pros: "The crew was great! The entertainment was pretty good too."
Cons: "The cabin was WAY too warm."
Pros: "Food was good. Crew was kind and gracious."
Cons: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Pros: "Great staff and air flight attendants"
Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"
Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."
Pros: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Cons: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Pros: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Cons: "Several delays and gate changes."
Cons: "The way the movies, needed extra parts. No touch screen"
Cons: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."
Cons: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."
Pros: "Everything except the seats."
Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."
Cons: "The flight was delayed by 85 minutes from Newark to Zurich"
Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"
Pros: "Clean, modern plane, friendly and attentive crew"
Cons: "Cramped space in economy!"
Cons: "It was very late, with us on it."
Pros: "Comfortable flight. The crew was very nice and amenities were fine."
Cons: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."
Cons: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Pros: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Pros: "Friendly Staff"
Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."
Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"
Pros: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Pros: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Cons: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."
Pros: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Cons: "The seats were old and uncomfortable and the arm rests did not go all the way up."
Pros: "good food, excellent entertainment selection"
Cons: "late boarding, late take off, missed my connection"
Cons: "Seating and foot space was uncomfortable to me."
Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."
Cons: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."
Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."
Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"
Cons: "The plane was old and the bathroom was really dirty"
Cons: "I had a good seat, the plane was comfortable and the crew was nice"
Cons: "Chrap food"
Pros: "Night flight. Food is fine."
Pros: "Perfect service, on time"
Cons: "The flight was overbooked, boarding took forever."
Pros: "crew was good seating was horrible"
Cons: "Too tight seat AND food service was terrible (ONE PERSON SERVING LOT OF PESSENGER)"
Cons: "Maby beter orhanisarion to printimg thicket fot baggess"
Pros: "Courteous and helpful crew"
Cons: "My seat was broken. Entertainment system was non responsige and expressly slow. Couldn’t hear anything from the earphones."
Cons: "Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover."
Pros: "Everything was good... nice and neat crew, airplane clean and comfortable, good service food was good."
Cons: "The bathrooms are way and far back... and we are not allow to use Business Class."
Pros: "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
Cons: "Nothing. Everything was great."
Pros: "Entertainment n meals"
Cons: "Not sure"
Pros: "Attaturk airport, nothing about the flight itself"
Cons: "Rude staff & flight attendants."
Pros: "It was a traumatic flight"
Cons: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."
Cons: "Turkish Air lot my suitcase. I will never travel with them again"
Pros: "The route"
Cons: "No one gave me water even if I asked, nobody came to me to ask my problem"
Cons: "Movies didn't work well"
Pros: "The Lounge at Istanbul airport is fantastic"
Cons: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Cons: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Pros: "Safety instructions with zach king were nice! The crew was helpful."
Cons: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."
Pros: "Value, food"
Cons: "For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard"
Pros: "The food, when you get what you ask for, isn't bad"
Cons: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Cons: "Bad cold food. Crowded. Hi"
Pros: "Confortable, great food, great crew as normal."
Cons: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."
Cons: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Pros: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Cons: "No air in cabin"
Pros: "Entertainment was excellent- choice of movies, music and ground cameras,"
Cons: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."
Cons: "Little value for money. Meal, seat.. below expectations of premium economy"
Pros: "Loved the service, food and airplane itself."
Cons: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."
Pros: "I like the punctuality of boarding time and taking off/landing time."
Cons: "The second meal wasn't exactly my taste."
Pros: "Service-crew, food, entertainment variety; good value and connection options"
Cons: "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
Pros: "The crew in the flight is amazing! Very attentive"
Cons: "The Tel Aviv airport check in is a nightmare!! We were there 3 hours ahead of our flight and the line would not move. Finally made it to the front 20 min before our flight!!! The people in the check in bags did not care if we missed our flight, was very rude and sloooooowwww!!! I have been to many airports and this is by far the worst! I had to run to my gate and ran into another check where they let me pass bc my flight was about to close! Made it 2 minutes before the bus left! Nightmare!!!"
Pros: "Great seat (3A), great service and food. Very friendly crew. Entertainment is great with plenty of movies."
Cons: "Check in in Istanbul was long and confusing due to new safety measures. I had 4 different passport checks with one pat down search and carry on search. Not enough time to even enjoy the Turkish air lounge. However I do. appreciate the safety measures and the effort that come with it. I rather be safe than sorry. The security personnel was very friendly."
Pros: "more leg room. comfortable seats. polite and friendly crew."
Pros: "Entertainment made the long flight fly by"
Cons: "We are 6'+ and leg room was very limited"
Pros: "Amazing service and comfortable environment. The really take care of you"
Cons: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"
Cons: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."
Pros: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"
Pros: "see above"
Pros: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Cons: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Pros: "Excellent entertainment + decent food"
Pros: "Checkin and time"
Cons: "Food was meh."
Cons: "time was to long between planes"
Cons: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."
Pros: "NOTHING, NOTHING, NOTHING, NOTHING, NOTHING, NOTHING, NOTHING AND NOTHING!!!!!"
Cons: "The company I work for has change our travel policies. We are to avoid any connections to and from Turkey. I was not able to catch this flight. I called to see if I could receive a voucher or refund on my unused return trip, due to the military coup. I was told NO! This country should be avoided during this time."
Pros: "Clean, fast, & efficient"
Cons: "We were told to go to the gate. However, there was no room for us there, another flight to San Francisco was leaving earlier and given precedence. So it was crowded, chaotic and we had to stand around unnecessarily, when we could have been drinking coffee or sitting comfortably elsewhere in the airport. On the flight they ran out of one of the meal choices and we just had to take or leave what they still had."
Pros: "Clean, efficient."
Cons: "Inexplicably, food choices ran out and the crew were basically like tough luck...no explanation, aporigins or anything. My fiance who didn't eat meat was left eating bread and crackers."
Pros: "Turkish delights on-board and relatively pleasant crew."
Cons: "Ok overall"
Pros: "It was nice and easy trip to USA and back home to Moldova. Crew was attentive and helpful. Food was good and plenty to drink."
Cons: "It was red eye, and the light in the cabin did not turn off for a long time."
Pros: "Lufthansa always great. Comfortable seats, good and safe service."
Cons: "More chicken"
Pros: "The flight crew & the flight itself was great."
Cons: "The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting."
Pros: "I am always amazed how Lufthansa gets it right."
Cons: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."
Cons: "The problem is with KAYAK. KAYAK booked us a carrier light ticket and failed to inform us at the time of the booking that it was a tariff without checked in baggage that was being offered. Fortunately, LUFTHANSA informed us of this fact at checkin and we purchased carriage with checked in baggage. This makes me wary of buying tickets through KAYAK in the future."
Cons: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."
Pros: "This space intentionally left blank"
Cons: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."
Cons: "I did not like the delays over one hour delayed"
Pros: "Great customer service at check in window, very comfortable and clean airplane, very good cabin crew..overall highly satisfied"
Cons: "It was difficult to leave my seat when passenger a front of me put his seat all the way to the back. Did not have that problem on other Lufthansa flights to and from Europe. I"
Pros: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"
Cons: "Crew at Newark airport unpleasant and dismissive."
Pros: "Just fine."
Cons: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."
Pros: "ground services"
Cons: "seats with little leg room"
Pros: "They boarded back of aircraft first. They gave wine on demand. They were smiling and helpful and greeted us on entry and exit. The little things matter!"
Cons: "It was difficult to fall asleep in the seats. Uncomfortable."
Pros: "I love the food and service Excellent ..50."
Cons: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."
Cons: "Entertainment center was not working properly. Had to be rebooted twice."
Pros: "I loved the choice of movies"
Cons: "Lack of space"
Pros: "Unusually rough and crowded flight though that is hardly the fault of the airline."
Cons: "In economy class, there should either be adequate room for average sizes people at the least or seats should NOT be allowed to tilt back."
Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"
Pros: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
Cons: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."
Cons: "Breakfast was just a roll. I would have preferred eggs."
Pros: "Professional and courteous flight attendants."
Cons: "Seats have too little legroom. Even pushed to back in seat, my knees pushed seat in front of me. Not on person seemed to watch entertainment, because of the program you have to sign up for. Seems like basic tv or so could be free, even if there is charge for movies."
Pros: "Food was good. Attendants were helpful and courteous . Airline was on time."
Cons: "boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line."
Pros: "However the connecting time for MUC to HEL was bit more."
Pros: "Smooth and quick ride."
Cons: "There was a metal rod situation under the seat in front of me, which meant my bag wouldnt even fit, not to mention my legs. Also, I am not the biggest fan of flying and I started feeling sick at the end of the flight - kept it to myself but asked the flight attendant if I could have 2 sparkling waters and an orange juice (just to have it in front of me when I need it and not to bother anyone). I received what I asked for with an eye-roll and a shocked face. Just be nice - that's all."
Pros: "i am glad that i got there safely and ahead of time"
Cons: "it was NOT a lufthansa flight, which is what i was expecting and wanted. it was a united flight . i wanted to fly lufthansa because it is a higher quality experience than united, but for some reason after i bought the ticket i learned that united was operating the flight for lufthansa"
Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"
Pros: "Good selection of tv shows and movies. Comfortable seats. Pleasant service."
Cons: "The food was awful - basically inedible. I fly quite a bit, different airlines, and this was the worst I've ever seen/tasted."
Cons: "The week before the trip start I was told about the sudden itenenary change, and I have to wait 3 more hrs for connecting United flight back home. When I got back to US, even that flight was canceled, and I was delayed for 2 more hrs so that United can have a completely packed last flight to st. Louis. My checked suitcase arrived with a different flight. United shows complete disregard of their passengers. I believe I overpaid for the tickets considering such a service."
Pros: "First and foremost, I appreciate the crew refusing to take off until the broken valve was absolutely perfect. Although this took well over an hour after we were supposed to take off, my priority was to come home safely to my kids. So thank you for making that happen!"
Cons: "As a result of the broken valve, we were all sitting on the runway past 9:30 or so. It would have been nice to be offered a cup of tea or snack in that time. Additionally, the video screen assigned to my seat was not working properly. It was a touch screen, and something was malfunctioning. Perhaps someone can keep a closer eye on these details."
Pros: "Service and meals were excellent and well organized."
Cons: "I booked the flight with Lufthansa and thought I was flying with them. When I first went to terminal C at Newark with my paperwork United told me I had to go to terminal B. I went to ' B ' and Lufthansa told me to go back to Terminal C , that I was flying on a United flight. So I went back and the United people helped me. It all worked out well but was initially confusing."
Cons: "The crew seemed not to Americans, funny is that I'm not even one just speak English well, rude!"
Pros: "Great movie selection"
Cons: "Food was terrible"
Pros: "Nothing I recall"
Cons: "Most uncomfortable seats ever, back spasms had me getting up and down with essentially nowhere to go. Flight was 1 1/2 hours late, and that mattered because I was on the last leg of a trip home from Africa"
Pros: "The overall performance of the pilot and crew members hospitality."
Cons: "No dislikes"
Pros: "i liked the borading line already lined up in the different groups"
Pros: "Flight crew was terrific. Very courteous and helpful."
Cons: "The movies were mediocre and system was not easy to use."
Pros: "Fast flight"
Cons: "Problems with movies and system. Terrible food."
Pros: "Terrific food in economy and comfortable seat"
Pros: "The direct connection to Milan The extreme fast flight with jet stream That the luggage arrived as well"
Pros: "Crew was nice on plane and they were trying to keep us filled with food and water."
Cons: "Horrible desk staff! Why would any airline refuse to allow a customer with kids on the plane a little sooner to allow for more time with organizing ourselves and kids. It's already intimidating to fly let alone internationally and for them to make us wait until our boarding time is inconsiderate. Plus united air had the absolute smallest and uncomfortable. I could not move and let along our poor toddler was cramped up. Our newborn was ok but it's like a 2 seat turned into 3 seats! Horrie."
Pros: "Free inflight movies thats about it.."
Cons: "Everything: the seats were highly uncomfortable, the stewardessses in the back were unfriendly and not accomadating. Any extra you requested seemed to be a bother! Again the seating was cramped and terrible. We booked with Luthansa yet ot was a united plane what a dissapointment!! One of the worse flights ever. Food was mediocer at best!"
Pros: "The food and the movies."
Cons: "Our initial flight was delayed by 2 hours and some, we lost the connecting flight from Munich to Cluj-Napoca, had to stay in the Munich airport for 12h, being very tired, hungry, having a terrible flu and fever, extremely pissed off, your personnel who did not tell us there was a relaxing area or that we were supposed to get food vouchers. The plane should've been checked and ready on time,and certainly not after some passengers boarded it. The new plane they switched it with was not properly cleaned, plus we had no earphones. One of the flight attendants was constantly passive-aggressive. I did not appreciate that at all. The tickets issued at Newark had no gate assigned for our connecting flight and with the delay and everything, more time was wasted with finding that. The boy who rebooked us for the next flight did not assist with anything, did not tell us about vouchers. after finding out about that, I was disappointed for receiving 12€ for 12h=one sandwich and one 0.5lt of mineral water. Seriously? It was not my fault that this happened. I expected better from Lufthansa."
Pros: "Treated with respect and care. Excellent service from crew. Lufthansa always has a nice staff."
Pros: "On time and clean"
Cons: "Small amount leg room"
Pros: "Got there quick."
Cons: "Only three seats per aisle (1-2). No food just drinks. Not much space for carry ons. Only one bathroom in the very back of the plane."
Pros: "The cabin crew was particularly attentive"
Cons: "I am 6feet6inches tall. It enough leg room"
Pros: "Crew was polite and helpful"
Cons: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."
Pros: "Crew, seat"
Pros: "Plane was clean. Staff helpful"
Cons: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("
Cons: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."
Cons: "The crew dropped the bottle to the head of my son."
Cons: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."
Pros: "Service, yr air hostesses are so polite."
Cons: "Food was too little for dinner and breakfast both"
Pros: "From start to finish there were no hiccups. It was a pleasant journey."
Pros: "Everything was awesome best flight i had in my life."
Cons: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Pros: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Cons: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."
Pros: "Very good flight crew. Decent food and nice entertainment."
Cons: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."
Cons: "All good!"
Cons: "Cancel it"
Cons: "muffin for breakfast ?"
Pros: "Was a fine solid flight by Austrian."
Pros: "Everything was excellent"
Cons: "Service was bad"
Pros: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Pros: "Great airline, everything on time,exelent service, great staff, good food"
Cons: "Everything was fine"
Pros: "Flt was great - service was great"
Pros: "Flight was good and everything worked out perfectly."
Pros: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Cons: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."
Cons: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."
Cons: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Pros: "Got to destination safe and sound and was thankful for that!"
Cons: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."
Cons: "The flight was delayed but due to efforts of the pilot we were on time!"
Pros: "arrived early"
Pros: "they asked me if I wanted an upgrade to business class - nice"
Cons: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."
Pros: "On time, smooth flight."
Cons: "Boarding area cramped, all classes and rows boarded at same time."
Pros: "Plenty of leg room in economy. Will fly again."
Pros: "Flight crew was pleasant, calm, and efficient."
Pros: "Good movie selection on flight"
Cons: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."
Pros: "food was fine"
Cons: "to small seats"
Pros: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Cons: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Pros: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Cons: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Pros: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Cons: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Pros: "Service was spectacular. The United crew was awesome."
Pros: "Everything seemed all right"
Pros: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Cons: "There was nothing I didn't like"
Pros: "Crew is good as always."
Cons: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."
Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"
Cons: "Seat was small and narrowed with no leg room at all Worst I've ever seen"
Pros: "Crew was nice, plane was new and clean, flight was safe with no issues"
Cons: "Plane was so small, I had a feeling I was on a low cost carrier in Europe. Even carry on couldn't fit above in the bins. This is very disappointing for an airline that used to be great. That plane was like the bottom level of the Titanic where people were squizzed in. Upon arrival in Vienna getting off the plane we had to take the stairs and the bus to the terminal - that's how small the plane was. Just awful."
Pros: "Overall the flight was better than most. The crew was friendly, competent and as attentive as coach allows these days. I appreciated the attendant who asked the man in front of me to put his seat back up during the meal. The little red pillows were great - big enough to be useful and comfortable. Although we chose not to watch a movie, we were impressed with the offerings. Comfort on a long flight in coach is a thing of the past but we knew that when we chose to fly that class."
Cons: "Most of the crew was great (hence the five star rating) and the flight in general was at least on a par with competitive airlines but we did have an unpleasant encounter with a young man who we were told was the purser. When my husband asked about what seemed to us like a very high level of security (including dogs on the gangway as we boarded the plane), this young man replied in a very condescending manner,"It's America. You tell me". Well, we are Americans, not always in agreement with our country's actions and attitudes, but that comment was needlessly dismissive and hostile."
Pros: "Great plane good price for plane ticket."
Pros: "Everything was very good with an exception of being very tight space wise"
Cons: "no leg room, tight rows"
Pros: "Polaris is a great product"
Cons: "Crew still stuck in their old ways and don't deliver personal service, just wait your turn trolley service - when they spend most of the time chatting in the galley!!"
Pros: "Boarding efficient and latest films available. Price excellent."
Cons: "Food ."
Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."
Pros: "6 Feb from Newark to Delhi the Tv out of order no one is helping hand in the flight poor service. Only one thing is good that flight is well in time"
Pros: "On time"
Cons: "Never happened"
Pros: "The landing was perfect"
Pros: "Just about everything was perfect. lots of leg room in economy plus, seat next to me stayed empty, the meals were very taste. And the crew members were extremely professional. It was just a perfect experience."
Pros: "Safe flight"
Pros: "The seat was comfortable (for economy), service pleasant, food nothing special but fine, entertainment good. Boarding was efficient; there was a slight delay due to de-icing, but that's normal"
Cons: "It was impossible to download a boarding pass on either Lufthansa's website or any other (code share with United). Lufthansa gives you a number to call but they are open only 9-5 weekdays; when I called their regular office, I listened to a very annoying message routing for 15 minutes before hanging up. They have to work this out better, though I must say that at the United gate I could print it out easily at the machine, and the staff there was exceptionally helpful"
Pros: "Never been treated so disrespectful and like I was insignificant in allyour life!"
Pros: "Luggage was nowhere to be found for 12 hours. Had to go to the airport to pick up the next day. Luggage tracking web site is useless - it does not get updates at all. Very disappointed."
Pros: "Fast loading and effect attendant"
Pros: "Crew was honest. Provided ice water."
Cons: "Prop plane didn't have air conditioning (flight 4989) thank God it was only 45 minutes and FA provided ice water."
Pros: "The staff was very friendly and helpful."
Cons: "The food was OK, the entertainment was left to be desired. The comfort was just ok, but to be expected"
Pros: "They let us know ahead of time so we could arrive later to the airport, and did not have to wait in the airport."
Cons: "- They were very strict about carry-on luggage size, and insisted even after the flight being 3 hours late. My carry-on fit into their overhead compartment just fine. - No food was offered during the 6 hours flight. - Chairs in coach are uncomfortable for long flights (same as some other airlines I've flown with). Feet or head rest could be nice additions that don't require much additional space per passenger."
Pros: "Boarding on time"
Cons: "Headphone jack was broken Beer on the first flight was free, on the return cost 7 dollars"
Pros: "Smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Cons: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Cons: "Delayed, No food"
Pros: "Staff excellent"
Cons: "Everything else, space restrictive"
Pros: "Seats where ok and they gave beverage"
Cons: "Literally no leg room space"
Pros: "Great crew and smooth flight overall"
Cons: "Seats seem to be getting smaller"
Pros: "Dependable, fast, clean"
Pros: "I liked the new movies. Lots of movie selections. Friendly flight crew."
Cons: "Flight was a little bumpy at times, and flight was also delayed 1 hr."
Pros: "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Cons: "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."
Pros: "The fact that I made it to Vegas!!!"
Cons: "Flight uncomfortable the staff wasn't all that pleasant nor attentive..."
Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"
Pros: "Movies on-demand over WIFI from smart phone using the United app. Friendly staff. Flight left late but landed on-time."
Cons: "Older airplane. In-seat entertainment not working (technical issue). Dinner was disappointing - one piece of chicken had an off taste, and the salad (quinoa?) had an odd mix of flavors."
Cons: "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."
Pros: "United made this a very comfortable flight! Boarding was quick, flight attendants (especially Adrian!) were very kind and went out of their way to make sure passengers were comfortable. I will definitely fly United for future international flights!"
Cons: "Lunch served before 11am EST, right after snack and drink service."
Pros: "I love the check in process!! You go to a kiosk and print your boarding pass and luggage tag and then just go and hand in your bag to an agent. Soooo easy. Then no ones in line forever. I was very impressed with the little extra amount of leg space that is not always on most planes. The flight wasn't very full and the crew was kind and generous with a couple of us wanting to switch our seats around. The tvs in the back of the headrest definitely kept me occupied watching New Girl. Overall, I was very comfortable and got to my destination without getting upset or angry once...which can't be said for all airlines."
Cons: "The security line for united in Newark was RIDICULOUS! It didn't take very long to get through...maybe 30-45 minutes (which I planned for) but the line snaked through two floors and wrapped through the check in area. It just looked incredibly daunting. But I realize that there isn't really much that can be done about that!"
Pros: "Customer service at Dulles was helpful"
Cons: "My trip was jacked up on both ends, starting with cancelled flight at 11 p.m. the night before, phone calls to United to change flights on the way out, and then maintenance on the way back home, which caused me to miss my connection in Dulles. Horrible accommodations, bad replacement flights, baggage service in Syracuse was dishonest and apathetic. All around bad."
Pros: "Super fast boarding and flight. Actually arrived an hour ahead of schedule"
Pros: "Friendly service"
Cons: "United did not inform me original flight was cancelled. Kayak did Seats are cramped"
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."
Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."
Cons: "Free wifi access"
Pros: "Flight attendants we good."
Cons: "It took 6 hours to get from Newark to Tampa, had to detour to refuel.. The weather on the ground seems decent but we were in so much turbulence for so long people were vomiting!! Worst flight experience ever and the pilot, thank God for his experience, was a bit sarcastic and said he wouldn't apologize for the bad experience bc it wasn't his fault."
Cons: "Ride was quite bumpy Couldn't get an aisle seat."
Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."
Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Pros: "Tight seating funky food"
Pros: "I was such bit cold on the flight. Other than that it was great"
Pros: "Late flight meant service was hurried and sub-par United's movies are pretty good actually"
Cons: "Flight was late and I missed my connecting flight"
Pros: "Flight West went without a hitch. (Compared to hortible flight east two weeks prior)"
Pros: "On time, food"
Cons: "Much less space then on a flight to US"
Pros: "Great flight attendant"
Pros: "Plane was not crowded. Less claustrophobic. Bathrooms clean."
Cons: "Sound system. The PA blasting through ear phones is annoying."