SJJ

$191 Find Cheap Flights to Sarajevo

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Sarajevo departing on 7/20. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Sarajevo
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Cheap Flights to Sarajevo

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Sarajevo that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Sarajevo

Sun, Nov 9 - Thu, Nov 27
SWISS Logo
10:05 pm - 1:55 pmEWR-SJJ
9h 50m1 stop
SWISS Logo
9:50 am - 8:30 pmSJJ-EWR
16h 40m1 stop
$361SWISS
Find Deal
Sun, Nov 9 - Thu, Nov 27
 Logo
10:05 pm - 1:55 pmEWR-SJJ
9h 50m1 stop
 Logo
6:10 am - 1:55 pmSJJ-EWR
13h 45m1 stop
Wed, Nov 12 - Tue, Dec 2
Austrian Airlines Logo
5:55 pm - 11:00 pmEWR-SJJ
23h 05m1 stop
Austrian Airlines Logo
2:45 pm - 1:55 pmSJJ-EWR
29h 10m1 stop
$381Austrian Airlines
Find Deal
Tue, Dec 2 - Tue, Dec 16
Austrian Airlines Logo
3:25 pm - 2:00 pmEWR-SJJ
16h 35m2 stops
Austrian Airlines Logo
6:10 am - 1:55 pmSJJ-EWR
13h 45m1 stop
$383Austrian Airlines
Find Deal
Tue, Nov 11 - Wed, Dec 3
United Airlines Logo
5:55 pm - 2:00 pmEWR-SJJ
14h 05m1 stop
United Airlines Logo
6:10 am - 1:55 pmSJJ-EWR
13h 45m1 stop
$400United Airlines
Find Deal
Sun, Nov 16 - Tue, Dec 2
United Airlines Logo
5:30 am - 2:00 pmBOS-SJJ
26h 30m2 stops
United Airlines Logo
6:10 am - 2:05 pmSJJ-BOS
13h 55m1 stop
$400United Airlines
Find Deal
Sat, Oct 25 - Tue, Nov 18
Lufthansa Logo
5:45 pm - 11:55 amLGA-SJJ
36h 10m2 stops
Lufthansa Logo
11:35 am - 9:32 pmSJJ-LGA
39h 57m2 stops
$459Lufthansa
Find Deal
Sat, Oct 25 - Sun, Nov 16
Lufthansa Logo
5:45 pm - 11:55 amLGA-SJJ
36h 10m2 stops
Lufthansa Logo
11:10 am - 9:32 pmSJJ-LGA
40h 22m2 stops
$474Lufthansa
Find Deal
Sat, Aug 23 - Fri, Oct 24
Turkish Airlines Logo
11:45 pm - 1:40 pmORD-SJJ
30h 55m1 stop
Turkish Airlines Logo
2:30 pm - 9:40 amSJJ-ORD
26h 10m1 stop
$591Turkish Airlines
Find Deal
Tue, Aug 5 - Wed, Oct 1
Turkish Airlines Logo
1:30 pm - 1:40 pmIAD-SJJ
18h 10m1 stop
Turkish Airlines Logo
8:55 am - 11:45 amSJJ-IAD
32h 50m1 stop
$591Turkish Airlines
Find Deal

Expert advice for your flight to Sarajevo

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Turkish Airlines

Turkish Airlines offers lie-flat seats and free Wi-Fi in Business Class.


Turkish Airlines Economy provides 11.3-inch screens and USB ports for entertainment.

Lufthansa

Lufthansa's Premium Economy offers 50% more space and an extra checked bag.


Lufthansa's Economy includes three-course meals and complimentary drinks on long-haul flights.

Read more about Lufthansaby Jessica Macdonald
United Airlines

United Polaris offers lie-flat seats with aisle access, ideal for long-haul comfort.


United's Economy Plus provides up to six inches more legroom for added comfort.

SWISS

SWISS Premium Economy offers 99-cm recline and large screens for long-haul comfort.


SWISS Business Class features lie-flat beds and a massage function for enhanced relaxation.

Read more about SWISSby Emily Zemler
Austrian Airlines

Austrian's lie-flat seats in Business Class enhance comfort on long-haul flights.


Economy Class offers seatback entertainment on long-haul flights for a better experience.

Scandinavian Airlines

SAS Plus offers extra legroom and free snacks, ideal for long-haul comfort.


SAS Business Class provides lie-flat seats and direct aisle access for restful travel.

Our travel experts
Gabriel Leigh

Gabriel Leigh

Expert on Turkish Airlines and Scandinavian Airlines

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Jessica Macdonald

Jessica Macdonald

Expert on Lufthansa

Jessica Macdonald

Jessica Macdonald

Currently based in Scotland after living in South Africa and the United States, Jessica has been writing travel and aviation content for more than 10 years. She regularly contributes to Travel + Leisure and TripSavvy, and has had work published by Condé Nast Traveller and The Independent. She has traveled to more than 50 countries across six continents.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Emily Zemler

Emily Zemler

Expert on SWISS

Emily Zemler

Emily Zemler

Emily is a freelance writer and book author based in London covering entertainment and travel. Her work has appeared in Los Angeles Times, Observer, and Conde Nast Traveler She has ventured to more than 40 countries and all seven continents, always in search of a great art museum. She has written extensively about hotels, luxury travel, and aviation.

Read more
Scott Laird

Scott Laird

Expert on Austrian Airlines

Scott Laird

Scott Laird

Originally from Anchorage, Alaska, Scott is a frequent contributor to Fodor’s Travel Guide, Conde Nast Traveler, TravelAge West, and TravelPulse. He holds a Bachelor of Science in Organizational Management from Alaska Pacific University and a Master of Science in Airline Management from Embry-Riddle Aeronautical University, and has worked in the airline and hotel industries and as a travel consultant.

Read more
Useful Info

KAYAK's insights & trends for flights to Sarajevo

Get data-powered insights and trends for flights to Sarajevo to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest month to fly to Sarajevo?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Sarajevo, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Sarajevo is February, where tickets cost $539 on average for return flights. On the other hand, the most expensive months are June and August, where the average cost of tickets from the United States is $1,036 and $898 respectively. For one-way flights, the best month to travel is October with an average price of $815.

How far in advance should I book a flight to Sarajevo?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights to Sarajevo, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price, you should book around 2 weeks before departure. For the absolute cheapest price, our data suggests you should book 2 weeks before departure.


Good to know - Book Cheap Sarajevo Plane Tickets

Low seasonJanuary
High seasonJuly
Cheapest flight$191
Best time to beat the crowds with an average 17% drop in price.
Most popular time to fly with an average 12% increase in price.
Flight from New York John F Kennedy Airport to Sarajevo

When to book flights to Sarajevo

Are your dates flexible? Find out the best times to travel to Sarajevo based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Sarajevo based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs - booking Sarajevo flights

  • How can I get into town from Sarajevo International Airport?

    First, check with your hotel to see if they provide complimentary transportation from the airport to the hotel. If not, there are city buses that run from the airport into Sarajevo. The buses operates from very early in the morning until late evening, so it will be the most convenient way to get into the heart of Sarajevo. However, you can also catch the tram or the trolleybus to specific neighborhoods in the city.

  • Can I rent a car at Sarajevo International Airport?

    Yes, the airport has a rental car center, located by the exit in Terminal B. A few of the companies with offices at the airport include Avis, Europcar, SIXT, and Enterprise. 

  • Can I exchange my US dollars for marks?

    Yes, there is a currency exchange desk at the airport close to the baggage claim. There are also ATMs around the airport where you can withdraw funds, using your debit card, for your time in Sarajevo.

  • Does Sarajevo International Airport have a waiting area and self-check-in?

    Yes, there are self-check-in kiosks at this airport, located in Terminal B. Once you've checked in, you can go to the waiting area, where there is plenty of seating. The waiting area has seats that face the windows so that you can watch airplanes land and take off.

  • Which airlines offer Business Class flights to Sarajevo?

    Multiple airlines offer Business Class flights to Sarajevo from the U.S., including Turkish Airlines, Austrian Airlines, Lufthansa, and Emirates. You’ll find this option through their connecting flights to SJJ. Business Class benefits include complimentary baggage allowance, comfortable seats, spacious cabins with extra legroom space, complimentary meals and drinks, and in-flight entertainment.

  • How do I get to Sarajevo from Southeast U.S.?

    Hartsfield–Jackson Atlanta International Airport (ATL) and Miami International Airport (MIA) are the best departure airports for flights to Sarajevo from the Southeast. Turkish Airlines, Lufthansa, and Emirates offer one-stop flights from these airports to SJJ.

  • What are the best hotels near Sarajevo International Airport?

    If you’re looking for a hotel close to Sarajevo International Airport, the best option is GreatWall Hotel Sarajevo, approximately 0.4 miles from the airport. Other options include Hotel Hills Sarajevo, about 1.2 miles from the airport, and Courtyard by Marriott Sarajevo, approximately 4.4 miles from SJJ.

  • What are the best options for flights to Sarajevo from Southwest U.S.?

    If you’re flying to Sarajevo from Southwest U.S., you’ll find a selection of flights departing from Dallas/Fort Worth International Airport (DFW), Austin–Bergstrom International Airport (AUS), and George Bush Intercontinental Airport (IAH). Turkish Airlines, Lufthansa, and Emirates are the major providers on these routes, with one-stop flights from IAH and DFW to SJJ. 

  • How far is Sarajevo Butmir Airport from central Sarajevo?

    Central Sarajevo is 5 miles away from Sarajevo Butmir Airport.

  • What is the name of Sarajevo’s airport?

    There is only 1 airport in Sarajevo, called Sarajevo Butmir Airport (SJJ). It can also be referred to as Butmir, Butmir Airport, or Sarajevo Intl.

  • What is the cheapest day to fly to Sarajevo?

    Based on KAYAK data, the cheapest day to fly to Sarajevo is Monday where round-trip tickets can be as cheap as $1,100. On the other hand, the most expensive day to fly is Tuesday, where round-trip prices are $1,216 on average.

  • How does KAYAK find such low prices on flights to Sarajevo?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Sarajevo.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Sarajevo?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sarajevo is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Sarajevo?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Sarajevo with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Sarajevo?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sarajevo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Sarajevo?

    The cheapest time of day to fly to Sarajevo is generally in the afternoon, when round-trip flights cost $783 on average. The most expensive time of day to fly to Sarajevo is generally in the morning, which is peak travel time and where the average cost of a ticket is $1,233.

Top tips for finding cheap flights to Sarajevo

  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Sarajevo flight deals.
  • You can book a flight to Sarajevo International Airport (SJJ) with only one layover when you depart from Washington, DC (IAD), Newark (EWR), Los Angeles (LAX), Atlanta (ATL), or Houston (IAH). Your layover will be in Vienna, Frankfurt, Zurich, or Istanbul.
  • While waiting for your flight from the Sarajevo International Airport, you’ll find a couple of lounges that you can access for a fee. At the business lounge in Terminal B, you will be provided with complimentary drinks and sandwiches. There is also a comfortable VIP lounge, where you can rent private space for relaxing, showering, and watching TV. We recommend that you make reservations for the VIP lounge in advance.
  • If you're hungry while at the Sarajevo airport, you can find a variety of food options in Terminal B at the snack bar. Grab a quick bite to eat or a drink; you’ll find sandwiches, pastries, soft drinks, and beer. If you want to sit down and relax while eating, go upstairs to the restaurant, where you can enjoy a full-service meal.
  • Sarajevo International Airport (SJJ), sometimes called Butmir because of its location, is the main airport, and the largest one in Bosnia and Herzegovina. It has two terminals, one old and one new. Because of the size of the airport, free luggage trolleys are provided.
  • For those looking to pray, meditate, or seek a quiet space while at the airport, a prayer room is located in Terminal B. This peaceful space is set up with rugs and chairs, making it suitable for travelers of all different faiths. Follow the signs with a person kneeling in prayer to get to the prayer room.
  • Travelers from West Coast U.S. can find flights to Sarajevo departing from Los Angeles International Airport (LAX) and San Francisco International Airport (SFO). Several airlines offer one-stop flights from these airports to Sarajevo International Airport (SJJ). Major providers on these routes include Turkish Airlines, Lufthansa, Austrian Airlines, and Emirates.
  • If you wish to continue your trip and explore other Bosnian towns or cities, you’ll find domestic flights from SJJ to cities like Banja Luka, Tuzla, Mostar, and Zenica. Different airlines operate domestic flights to regional airports in those cities.

Reviews of the top 5 airlines flying to Sarajevo

 
See real verified KAYAK customer reviews for airlines flying to Sarajevo. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Sarajevo. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Sarajevo? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
Austrian AirlinesOverall score based on 809 reviews
7.6Boarding
6.8Food
7.3Comfort
6.8Entertainment
8.1Crew
Airline reviews

Landing was a little hard. Food was not great My prior review was for the flight to nyc too

8.0 ExcellentAnonymous, Jul 2025VIE - JFK
Read more Austrian Airlines reviews

Landing was a little hard. Food was not great My prior review was for the flight to nyc too

Landing was a little hard. Food was not great. No options.

Five star experience all around except for my seat, which was broken. It would only go down 70%.Of the way. It defeats the purpose of buying a business class ticket if you don’t actually get to lay flat..

Great staff, efficient and knowledgeable. Very helpful with others and considerate towards those with children

WiFi would have been nice and some more powerful usb ports, available ports could not keep my phone’s charge much less charge the phone.

Not so good. I paid for a preference economic seat, and I couldn’t incline it back because it was blocked. They explained me that because is the last before emergency exit. The company new that but it was not explained in the seat selection

Tirana was crazy check in and getting bussed to another gate. Both Germany stops were intensive customs but organized, but that wasn't the airlines problem. The crews were fabulous on the planes. The announcements were not easy to understand in English, slurred speech. Customs inthe US were fast. We waited for luggage, three later arriving planes had their luggage and left before us

Business class old style from 10 years ago. Ok for short flights but nor for 12 hours journey. The passenger near the window have to jump over the passenger seat aisle side or wake him up to upright the seat. That’s not the business class that you expect on long night flight. Seats are not so confortable. And believe it or not no wifi!

We have travelled on 13 December with Austrian Airlines from Yangon through Bangkok and Vienna to Varna. The first flight operated by Thai Airlines was nice and comfortable. I wouldn’t say the same thing about the next two flights which were operated directly by the Austrian Airlines. During our flight from Bangkok to Vienna:  > The service was very poor – serving of food and drinks was disorganized, late and not combined, the stewards were walking back and forth without doing anything substantial for the passengers. Even the morning breakfast was very late with a cup of coffee almost while landing (after a reminding).  > The food itself was OK-ish but for a 12-hour flight, there were no snacks/bites in between dinner and breakfast as it is with the other airlines.  > The cutlery was wooden, most probably recycling, but very unpleasant to eat with.  > The stewards were not rude but not friendly and/or helpful  > And also, half of the passengers had travel sets, others did not. The flight from Vienna to Varna was another surprise: firstly, the flight was late and secondly, they were serving only water free, even the coffee was paid, so were the snacks, but we had to pay to reserve seats. The whole experience is as if it was a low-cost airline. All in all, I wouldn’t recommend using the services of Austrian Airlines: the ticket prizes are quite the same as of the other carriers flying to this destination and you would have much pleasant time.

Friendly staff, always good food , as comfortable as it can be in economy

The seats were so close together, when the man in front of me put his seat back, the screen in front of me was 9 inches from my face. There is no way to lean forward if I needed to pick something up. It was pretty uncomfortable for a ten hour flight. I was very surprised.

The food was good. Most the staff was pleasant. The flight would be drastically improved with WiFi on a long international flight.

The crew was very friendly and nice! Very smooth flight.

The whole experience was positive. Crew very friendly and helpful. Very greedy with pre-seat allocation. Web site too complicated

All the flight to USA were arranged to E terminal whereas from Dubrovnik arriving on Zurich is on A80, have to walk all the way from A to E, even need transfer bus , for short transfer time like in an hour, we have to work fast, as soon as arrived at E, it is about time to boarding, pretty tight schedule, I hope Zurich airport can make some rearrangement so that transfer people do not have to walk long way. For short transfer time people, such as 50 min, this is even impossible if still like this.

When I needed to get my bag off of the plane so that I could take a train because the connection was 4 hours later, they took 2 hours to take my bag off making me take the train and miss my flight simultaneously. The seat size on the plane is too small for an average aged woman let alone a middle-aged man. It's unacceptable and I will not fly Boeing again.

The flight was generally good but was delayed departure meant a very late arrival for a connecting flight.

The cushion of the seats are old and very thin. The food can be more tasty or come with salt packages

The staff were nice people, the food was very cheap, one of the meal was a sandwich or nothing, I couldn't buy any food, mind expensive duty free WAS available right away. 🤒

The biggest let down was with booking experience through Kayak. I booked a flight with checked bags on Kayak. Right away I got a message from travel agency that the flight is not confirmed and to call them. I called them and they said the flight I have booked is no longer available with the price I have booked it for and I can book it with about $100 more. I already had other options I could book with cheaper price so I asked them to cancel my booking. Then they said I can have the ticket with the same price but a date change which was not working for me as I had to be there for a seminar. So again I said no then they said they will cover the charges and confirm my flight. When comes time for check-in I see I have no checked bag option which means the travel agency deceived me saying I can have my booking as I had booked it. And at that point I ended up paying $155 for my checked bag going back and forth. I am extremely angry and unhappy with this experience

We love united ! We would like to acknowledge Aimee in the lounge near gate 130

Boarded plane and then delayed 1.5 hours while on the plane

Although the flight was delayed the crew and the flight itself were very good. Couldn't fault anything and after the disappointment of being abandoned in the US by BA it was a welcome relief to travel with United

Survey sent before we actually left. Delay after delay. Now a crew problem.

I love flying with United. Unfortunately, I flew on an older plane with minimal upgraded technology (no Bluetooth functionality or handy charging ports). Otherwise, the flight was great and even arrived early.

They changed my seats after I checked in and I was stressed from the time I saw that information until just before boarding, when the gate attendant fixed it, but it shouldn't have happened. And if it couldn't be prevented, then the people on the phone I spoke with should have done something to help, which they did not, nor did they offer me compensation, just meaningless apologies.

online check in was not available so i had to get to airport extra early. The flight was delayed and my luggage was lost. I had an argument with the person behind me who wanted to keep her bag on the floor and not allow my seat to recline on a 9hr plus flight. So overall, lots and lots of areas for improvement.

Horrific. They missed my connecting flight to San Diego. I didn’t get there until Monday at 9am when I had a mandatory court settlement conference scheduled at 6am since we had parties on the east coast. This caused many issues. All because United apparently forgot to hold the doors open until my flight landed that only had a 10 minute delay. This was the last flight to Southern California. So I couldn’t even rent a car to finish the trip. United cannot be trusted when traveling on specific days and times since weather didn’t have anything to do with the delays.

My flight was delayed a very short period of time but they did not hold my connecting flight to San Diego, also through United. So they closed the doors before we got off our plane. They would only have to help the door open for another five to ten minutes. So I missed a court deadline for a manditory mediation settlement conference for my client. I had to get an associate to be there in person and be on the phone with him relaying what he needs to do the entire time. The court was very upset with me and so was my client. United cannot be trusted.

Very rough getting into denver. my kid threw up it was so rough.

The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.

Everything was very good, except that the plane was an hour and a half late

flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work

Light and recline did not work on my seat. Very uncomfortable and could not read in the dark

Bad experience; they are not good anymore. They charge too much for luggage seat are so uncomfortable, Flight delays which may miss your next flight, they don’t care if you miss the flight or not. Zero customer services for front desk representatives Istanbul's airport I’m not using this airline any more.

I’ve been traveling for 20 years. I tried Turkish airline for the first time horrible horrible service and it would be my last time even if I get offer for a free ticket, I will not accept it. They have races and the worst Flight attendant

It wasn't good. I didn’t understand. They changed 320 dollars for 2 luggage. My ticket was regular and I paid almost 1200.00 dollars. Why they did charge? I want my money back.. thanks Yılmaz polat

Very punctual, the onboard staff was friendly and correct, the flight was fortunately very calm, the toilets were clean, in short, an excellent experience Thanks

Ordered Vegan meal - it was ok, but not exceptional. Seat ok row 39 middle section aisle. Nearly full flight - crew was busy but they did the best they could. There was a USB A port at the seat. I listened to my own music and only looked at flight information. One nice thing was the connection information was made available in the screen.

Very nice and friendly crew. Boarding system can be improved.

We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.

Flight was great only departure was delayed to saome ground crew issues

It was freezing. I asked crew member for a blanket and was told it might be in front of plane but I never got one. I turned off all the vents but still froze.

Cheapest airlines I have ever been on. I got downgraded and never got on united. I got rerouted through Vancouver onto jetwesf

Flight was 1.5 hours late to depart so changed flights to Swiss Air.

The United Airlines crew that operated this flight was subpar. They didn’t

Very small and uncomfortable seats, Hard to hear entertainment system sound. Horrible food. Staff doesn't care much about the passengers. 2nd time they didn't give me my vegetarian meal. They asked me regular food with meat. The airline and staff was from United airlines.

Checkin took along timen only.few angents available at.checkin desk. Customer support over phone no existence

At baggage claim, I was given the wrong printed ticket. The ticket belonged to another passenger for a different flight — to Zurich instead of Frankfurt (layover). I was even allowed to pass security, and when I asked the Lufthansa employee if I was on the correct flight, and why it was changed. The employee said everything was correct and I should board. When I got on the plane, there was someone in my seat, and the crew on the plane finally realized that I was on the wrong plane. When I got off the plane, nobody was willing to help, and the security refused to provide my original printed ticket. That was until I showed them that I took a photo of the ticket; once they realized I had photographic evidence, they were suddenly ready to help me. The Lufthansa employee began communicating with other airlines and found a flight that would take me to my destination via Polish Airlines. I was required to once again go through security, re-check my bag, and once again pay for my checked bag and weight overage fees. This experience was incredibly stressful and very frustrating, as you can imagine. A Lufthansa employee told me I would be eligible for a refund. Please tell me what steps I need to take in order to make that happen. Thank you!

The row of seats were so cramped it was difficult to get in and out of your seat. I even upgraded. A long flight and sad accommodations 😵‍💫 the shorter flight was very comfortable and the seating was spacious

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