Find cheap flights to Sarajevo

Pros: "Fast flight. Good service from luggage checking to landing."
Cons: "Way too spicy beef chili. Confined space on airbus."

Pros: "Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight."

Cons: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Pros: "Selection of movies was good."
Cons: "The mushroom pasta they served was absolutely terrible."

Pros: "Nice staff"
Cons: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."

Pros: "The punctuality."
Cons: "The food was not up to the mark."

Pros: "staff were very helpful"

Pros: "Loved the crew and movie options, the hydrating must in the bathroom was awesome!"
Cons: "I wish the seats were more comfortable"

Pros: "The food provided and the service was excellent."
Cons: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Pros: "BEST FLIGHT OF MY LIFE"
Cons: "NOTHING"

Pros: "nice staff."
Cons: "lack of space. being in middle row."

Pros: "Crew was very nice, blankets very nice."
Cons: "Seats are very uncomfortable, and arm rests between the seats don't go up all the way. Boarding was not well organized, not done by rows from the back to the front so a bit chaotic. As with all airlines in economy these days, the food was very mediocre, and the overall comfort of the flight was pretty poor."

Pros: "Good food, friendly staff"

Pros: "The plane was clean, on time, and the staff were professional and friendly."
Cons: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."

Pros: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Cons: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

Pros: "gluten free option included gluten free bread, but meal itself was quite bland."
Cons: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."

Cons: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Pros: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Cons: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."

Cons: "I had a lot damaged luggage!"

Pros: "efficient boarding ang pre- boarding"
Cons: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Pros: "Service. The food was good. Entertainment was good."
Cons: "As a person of color I didn't feel that I received the same warm welcome from some of the attendants. For example the expression on their faces were blank when I said hello. I picked up my food tray and gave it to the attendants very politely. She just took it out of my hand. When the passenger next to me did the same she said thank you very politely. He was Caucasian. Some were very friendly and polite."

Cons: "I could notice The crew was really attentive and took good Care of passengers Who speak german or were from Swizertland, meanwhile with The rest of The passengers they were not really nice at all."

Pros: "The steward was friendly"
Cons: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."

Pros: "I like that Coke Zero was available."
Cons: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."

Cons: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."

Pros: "Spacious and good food"

Pros: "that they had new movies"
Cons: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Cons: "The plane was old and the bathroom was really dirty"

Pros: "The crew was lovely."
Cons: "The seats were very cramped."

Cons: "Everything"

Cons: "Narrow feeling seat"

Pros: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Cons: "Cramped seating."

Cons: "The flight was overbooked, boarding took forever."

Pros: "Zurich airport"
Cons: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."

Pros: "Very efficient airline; all goes smoothly"
Cons: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Pros: "Food was good and flight crew was very kind and helpful!"

Pros: "Crew member Tania Galic was very helpful"

Pros: "Just safety."
Cons: "- the crew was unpleasant and rude, which came as a surprise because usually Swiss crew is nice - the seat was unrandomly small, awfully for someone who is 5'11 - the food was so average"

Cons: "My name wasn't on the flight. I lost my seat."

Pros: "Crew"
Cons: "Waiting so long in the security check line. Food could be better."

Pros: "Quick and courteous service"

Pros: "It's Swiss!"

Pros: "Great service, very good selection of on-board entertainment"
Cons: "Long delay in boarding and take off was not addressed in any kind of announcement. Food is average"

Cons: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

Cons: "All the confirmation emails I received for this ticket purchase included erroneous instructions on who to contact for help with my seating assignments. All communication pointed me to Swiss website. Even after creating an account in Swiss I was unable to get or buy better seats. I called the site where I bought the tickets for help- they clearly lied to me. I was told that they had reserved an isle (they could not sell me an upgrade- I would have gladly paid for a seat up front), but when I arrived at the Swiss counter in NY my seat assignment was middle/middle. I was unable to reach Swiss phone reps due to limited hours of service. I did Post on the Swiss Face Book site as per Swiss air website instructions. I also emailed social support help- I received no reply. gate agents were helpful with the first leg, but had no ability to help with the second - sent me to Geneva hopeful I could be helped there."

Pros: "Your crew was excellent and attentive. Nice difference from most US domestic airlines"

Pros: "Crew were courteous and competent."
Cons: "No leg room; no head room when seat in front was reclined. Very uncomfortable. Food was also mediocre; expected better from a non-US carrier."

Cons: "Instead of Florence due to weather the flight landed in Pisa. We wanted for an hour and no Swiss representative came out. We had to pay for our transportation from Pisa to Florence. How do we get the reimbursement. I had requested our hotel at Florene to pick us up at Florence airport so they charged us too. Very poor service by Swiss air and it's not the first time that it has happened."

Cons: "Not enough leg room"

Cons: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"

Pros: "Crew, food, beverages, and entertainment were very good."
Cons: "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."

Cons: "I had an isle seat and the isles were so tiny that everytime someone walked by to use the restroom, they would wind up bumping or brushing against me..... So that woke me up about 20 times as well as the crew hitting me with the drink cart."

Pros: "My flight was delayed by an hour and I missed my flight scheduled to go Mykonos"

Pros: "Crew member prepared simple pasta"
Cons: "Took real long before the meal was served and this was hard as the passenger was diabetic."

Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."

Pros: "Staff was very good and service in flight was excellent."
Cons: "The flight was delayed at the gate from a late arrival that lead to a 2 hour delay on the tarmac. Handled well by the staff, but if we were on time to begin with, we probably would not have been further delayed."

Pros: "The crew was kind"
Cons: "Boarding was delayed. We were told we would make the flight which we didn't. We had to spend 12 hours at the airport to await the next plane to Batumi. We were given lunch vouchers but what it applied to was substandard"

Pros: "I have to say that I flew with different companies in my life, Turkish surprised me with the extra luggage and the quantity of food ( I am vegan and they gave me 2 yummy vegan meals). Also the sear were more comfortable than I expected"
Cons: "First of all the staff needs to work on their customers service. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. I almost did not make it. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. Also in the middle of the flight a woman started feeling very bad. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. The poor woman was ill and the entire crew was surrounding her. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!"

Pros: "Amenities. Flexible food options if requested ahead online. Bilingual staff."
Cons: "Less legroom than others. Small drink proportions."

Cons: "Everything was truly great except for some passengers who felt they could stand in the aisles (and anywhere else they wanted) and lean over people while they were eating as their meals with religious dietary restrictions had already been served. I feel the flight crew could have handled them a little better. Still thought the rest of the service was fantastic."

Pros: "Price, Price, Price"
Cons: "Keep going KAyak"

Cons: "It was very hot on the plane."

Cons: "seat 53 B is not a seat for human beings on a plane. this is the last seat on the plane. next to food area and bathroom. seat back does not go all the way back. it is not built for 10 hours flight."

Pros: "Nothing"
Cons: "I have had flight from New York to Tel Aviv with connection through Istanbul. The flight from JFK got delayed and for unknown reason when arriving to the gate in Istanbul my seat was given to other passengers - though I came to the gate before the boarding was closed. I have never in my life received such a poor service. I was lied/misled/attacked by Turkish airline employees in the gate and in the transfer desk. I would never recommend taking Turkish airlines to anyone"

Pros: "Everything on the flight with the smooth running of the flight by the plight"
Cons: "The connecting flight from New York to Istanbul and Istanbul to Lagos Nigeria is bad time difference"

Pros: "Entertainment was great and so was the food. Boarding process was quick"
Cons: "You dont have your own air vent and regardless of how much money they make from your ticket, they try to conserve in air. Asked multiple times because myself and everyone around me were fanning themselves off, staff didn't care and temperature didn't change."

Pros: "Service was amazing"

Pros: "Food and beverages, both choices and generosity of portions and quality, excellent. Entertainment made long trip very endurable."
Cons: "Rediculous chaotic check in at JFK. Standing in line an hour for a 40 minute delayed departure with virtually no communication from staff. As I had connection to make, was very unnerving."

Cons: "More than 90 min delay in the flight from NYC to Istanbul. Caused us to get late to the next flight. The replacement we got was after more than 6 waiting hours although earlier flights took off to the same destinatiob."

Pros: "Good food and service"
Cons: "Boarding very disorganized. Messy."

Cons: "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."

Pros: "I am a frequent Turkish Airways travel and have always enjoyed my experiences with Turkish Airways."
Cons: "My seat was not functioning so I was not able to recline to more comfortably sleep during the flight. The flight was an overnight flight from NYC-JFK to Istanbul, i.e. so a VERY long flight! A flight attendent was not able to get the seat to recline either and said she'd come back to help with another seat or some other solution, but never returned. This made the flight less comfortable and a bit disappointing as my typically experience with Turkish Airways is excellent!!"

Cons: "time was to long between planes"

Cons: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."

Pros: "Definitely would recommend Turkish airline Great experience overall"

Cons: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""

Pros: "Overall everything was fine"
Cons: "Slow serving refreshment, not enough for long flight, need little bit more, aircondition not work so good"

Pros: "Everyone was so sweet and they gave out eye masks which where super helpful. I was more comfortable on this flight then any other."
Cons: "It took a long time to board."

Pros: "There's nothing to like when the Federal Aviation administration bans direct flights from US to Istanbul, Turkey"
Cons: "I hate that KAYAK sells me this package and after collecting their commission the only customer support is to direct me to subcontractors which in turn direct me to the airline which in turn NEVER PICKS THEIR F*CKING PHONES UP!!! BAD BAD BAD CUSTOMER SERVICE #NEVEREVERKAYAK"

Pros: "I didn't like what airline did to my mother-in-law was here arrive at JFK an hour before her flight left because another airline counter day or late day since she was a no-show when the plane is still sitting there and she was there an hour before the plane left I would never fly this airline and I will let everyone know that this is the most corrupt airline out there"
Cons: "I didn't like what airline did to my mother-in-law was here arrive at JFK an hour before her flight left because another airline counter day or late day since she was a no-show when the plane is still sitting there and she was there an hour before the plane left I would never fly this airline and I will let everyone know that this is the most corrupt airline out there"

Cons: "Was horrible, I felt like I was sitting in a back seat of two door car with no space for 9 hours and no way out, I refuse to fly Turkish ever again pay the extra $500 to fly with Emirates it Qutar well worth it than this place, food was discusting they shouldn't be a air line PIA is better"

Cons: "I miss my flight from Istanbul to sofia due a technical issues leaving JFK International Airport from NY and no one was waiting for us to make sure we can get to our connect fligt on time. Thank you Turkish Airlines for letting me stay 11 hours on your stupid airport and missing one day of may vacation. I will never ever again flight with you!"

Pros: "Top notch"

Cons: "The seats were close together and I felt crowded"

Pros: "Great movie selection. Some of the staff ( only some ) are really nice."
Cons: "Turkish airlines must have tried hard to squeeze in a few extra seats. Legroom used to be little but manageable. Now it is just painful. Also the food or service is not what it used to be."

Pros: "Cheap"

Pros: "Everything good"

Pros: "Served us a meal and snack, which is much appreciated. Both were quite good for airplane food. Smooth flight. Excellent entertainment. There were actually QUALITY movies to watch, which made the time go by fast."
Cons: "It seemed difficult to get the attention of a stewardess for another drink. I guess I could have hit the button calling for someone, but I always feel like too much of a diva by doing that."

Pros: "great experience! I will highly recommend Turkish Airlines! Loved the slippers! Great food!"

Pros: "Movie selection was good"
Cons: "Tthe seats and surrounding space was small. The food was bad."

Pros: "Everything"

Pros: "The food is really good, they still are trying to do airline travel like it used to be - with great service and proper meals, menus and snacks. Lovely staff too."
Cons: "Inadequate space for rollie luggage - most compartments don't accomodate - and the flight attendants became frazzled as time went on - sometimes they were rude when you asked for water or a soda - I think because they would be coming by with a drinks cart in a second, but we don't always know that."

Cons: "Two women fight over space the entire flight and the flight crew were indifferent about it."

Pros: "Good experience flying the airline including: Checkin process including securing me the last exit row seat Boarding went quickly Meals were plenty and good - also had a menu Provided a personal case with things like socks etc Connection was smooth for me Customer service in general was good"
Cons: "Only negative experience was that I had a connecting flight with a small window (1 hour) in Istanbul and my bag didn't make the same flight as me so I was without it for a half day. However they handled the situation well - knew where my bag was, sent it on the next flight and delivered it to my hotel so it wasn't too inconveniencing."

Pros: "Food was good"
Cons: "Crew could have been friendlier. Also they should come around more often for trash collection"

Pros: "Very pleasent crew, yummy foods and excellent trıp"

Pros: "Seat was private, comfortable, accommodating. Service was really great, food was delicious. totally nice flight."
Cons: "It took a bit long to get a drink on the flight (over two hours) but that is probably because it's not really in the Turkish religious culture to drink ... other than that, it was a beautiful flight!"

Pros: "good food"
Cons: "seat spacing too crowded"

Pros: "Food and service"
Cons: "I wish there was a wife"

Pros: "The service and space on the airplane were excellent."
Cons: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Pros: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Cons: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Pros: "Large leg room"
Cons: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"

Pros: "Very professional crew !!"
Cons: "Nothing to write ."

Pros: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Cons: "U cannot think of anything."

Pros: "The crew/ service was great & clean bathrooms on the flight"
Cons: "Terrible food quality. Zero leg space. The Newark terminal is ancient & fire alarm went off for over 20min before boarding."

Pros: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Cons: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."

Pros: "Cleanliness, entertainment"
Cons: "Food and legrooms have to be the worst in international flights."

Pros: "Nothing"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Cons: "Flight delayed 5 hrs"

Cons: "Ridiculous policy that couldn't get seat until 23 hours in advance, then that wasn't even true. Then misinformed me about what kind of seat I had been assigned. Then insisted I check a bag that did not need to be checked. Then the food was inedible. Flight happened to be late so I missed my connection, and they offered some more misinformation in that regard; There were of course human beings (staff) to deal with, but they had been reduced by Lufthansa's rules and systems so they were just robots, repeating over and over again inflexible policies. Horrible!"

Pros: "This leg of my trip went well and was fairly comfortable. The entertainment was good, and the food was fine."
Cons: "The attendents at the gate in Newark were very unhelpful and unfriendly when I asked them about whether I needed to let someone know that I need a vegetarian meal, since I was not prompted by that question in my booking. They told me I was out of luck and it was too late. Luckly, there was a vegetarian option on the plane, despite their response, but because of this, I bought food at the airport before the flight."

Pros: "On time. Fast boarding and un boarding. Crew is very friendly."
Cons: "No tv, though understandably on a short flight."

Pros: "Plenty of room"
Cons: "Lack of good movies"

Cons: "Entertainment center was not working properly. Had to be rebooted twice."

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Pros: "Unusually rough and crowded flight though that is hardly the fault of the airline."
Cons: "In economy class, there should either be adequate room for average sizes people at the least or seats should NOT be allowed to tilt back."

Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Cons: "The flight was late for 2 hrs with no explanation"

Pros: "The staff was not friendly at all. For international flight, especially long ones the seats should be able to go back further and not feel like a board, the seats were uncomfortable and small. The area between first class and the back of the plane had air issues, and I was sweating and so hot it woke me up, so on a 10 hour flight I got 1 hour of sleep. Ruined my first day of vacation."
Cons: "Everything was aweful except for the movie selections."

Cons: "Seats were beyond uncomfortable unless someone was shorter than 5 feet tall. Zero amenities. I know it was the economy section but our 4 tickets were close to $6000.00. A few perks would have been appreciated."

Cons: "The flight was cancelled, I waited on the service center line for over 3 hours and in the end had to take a 8hr train ride in order to get to not completly miss my sailing trip. I arrivd to my boat 10hrs late when I was scheduled to take a 1.5hr flight and would have arrived 5 hours early."

Pros: "Entertainment options vastly expanded and improved Attentive staff Good check-in Decent boarding - some organisation of boarding by seat - prevents roadblocks by people trying to get to back while those in front are still putting their stuff away and blocking aisle."
Cons: "Given menus for a mediocre meal Booked window seat to sleep - given aisle at last minute when boarding Given drink then meal for overnight flight - meal would be nice - more time to sleep"

Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Pros: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Cons: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Pros: "Friendly service"
Cons: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Pros: "The basics were fine."
Cons: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."

Pros: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
Cons: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."

Cons: "Cramped"

Cons: "Breakfast was just a roll. I would have preferred eggs."

Pros: "Professional and courteous flight attendants."

Cons: "Seats have too little legroom. Even pushed to back in seat, my knees pushed seat in front of me. Not on person seemed to watch entertainment, because of the program you have to sign up for. Seems like basic tv or so could be free, even if there is charge for movies."

Pros: "Food was good. Attendants were helpful and courteous . Airline was on time."
Cons: "boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line."

Pros: "However the connecting time for MUC to HEL was bit more."

Pros: "Smooth and quick ride."
Cons: "There was a metal rod situation under the seat in front of me, which meant my bag wouldnt even fit, not to mention my legs. Also, I am not the biggest fan of flying and I started feeling sick at the end of the flight - kept it to myself but asked the flight attendant if I could have 2 sparkling waters and an orange juice (just to have it in front of me when I need it and not to bother anyone). I received what I asked for with an eye-roll and a shocked face. Just be nice - that's all."

Pros: "i am glad that i got there safely and ahead of time"
Cons: "it was NOT a lufthansa flight, which is what i was expecting and wanted. it was a united flight . i wanted to fly lufthansa because it is a higher quality experience than united, but for some reason after i bought the ticket i learned that united was operating the flight for lufthansa"

Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"

Pros: "Good selection of tv shows and movies. Comfortable seats. Pleasant service."
Cons: "The food was awful - basically inedible. I fly quite a bit, different airlines, and this was the worst I've ever seen/tasted."

Pros: "Service and meals were excellent and well organized."
Cons: "I booked the flight with Lufthansa and thought I was flying with them. When I first went to terminal C at Newark with my paperwork United told me I had to go to terminal B. I went to ' B ' and Lufthansa told me to go back to Terminal C , that I was flying on a United flight. So I went back and the United people helped me. It all worked out well but was initially confusing."

Cons: "The crew seemed not to Americans, funny is that I'm not even one just speak English well, rude!"

Pros: "The overall performance of the pilot and crew members hospitality."
Cons: "No dislikes"

Pros: "Flight crew was terrific. Very courteous and helpful."
Cons: "The movies were mediocre and system was not easy to use."

Pros: "Fast flight"
Cons: "Problems with movies and system. Terrible food."

Pros: "Terrific food in economy and comfortable seat"

Pros: "The direct connection to Milan The extreme fast flight with jet stream That the luggage arrived as well"

Pros: "Crew was nice on plane and they were trying to keep us filled with food and water."
Cons: "Horrible desk staff! Why would any airline refuse to allow a customer with kids on the plane a little sooner to allow for more time with organizing ourselves and kids. It's already intimidating to fly let alone internationally and for them to make us wait until our boarding time is inconsiderate. Plus united air had the absolute smallest and uncomfortable. I could not move and let along our poor toddler was cramped up. Our newborn was ok but it's like a 2 seat turned into 3 seats! Horrie."

Pros: "Free inflight movies thats about it.."
Cons: "Everything: the seats were highly uncomfortable, the stewardessses in the back were unfriendly and not accomadating. Any extra you requested seemed to be a bother! Again the seating was cramped and terrible. We booked with Luthansa yet ot was a united plane what a dissapointment!! One of the worse flights ever. Food was mediocer at best!"

Pros: "The food and the movies."
Cons: "Our initial flight was delayed by 2 hours and some, we lost the connecting flight from Munich to Cluj-Napoca, had to stay in the Munich airport for 12h, being very tired, hungry, having a terrible flu and fever, extremely pissed off, your personnel who did not tell us there was a relaxing area or that we were supposed to get food vouchers. The plane should've been checked and ready on time,and certainly not after some passengers boarded it. The new plane they switched it with was not properly cleaned, plus we had no earphones. One of the flight attendants was constantly passive-aggressive. I did not appreciate that at all. The tickets issued at Newark had no gate assigned for our connecting flight and with the delay and everything, more time was wasted with finding that. The boy who rebooked us for the next flight did not assist with anything, did not tell us about vouchers. after finding out about that, I was disappointed for receiving 12€ for 12h=one sandwich and one 0.5lt of mineral water. Seriously? It was not my fault that this happened. I expected better from Lufthansa."

Pros: "On time and clean"
Cons: "Small amount leg room"

Pros: "Crew was polite and helpful"
Cons: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Pros: "Crew, seat"

Pros: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Cons: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Pros: "Plane was clean. Staff helpful"
Cons: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("

Cons: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Pros: "Good"

Cons: "Staff is not friendly, does not offer assistance or ask if you need anything."

Cons: "na"

Cons: "The crew dropped the bottle to the head of my son."

Cons: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Pros: "Service, yr air hostesses are so polite."
Cons: "Food was too little for dinner and breakfast both"

Pros: "From start to finish there were no hiccups. It was a pleasant journey."

Pros: "Everything was awesome best flight i had in my life."
Cons: "Nothing"

Cons: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Pros: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Cons: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Pros: "Got stuck in Vienna with very poor service"

Cons: "Delayed longer than the flight time"

Cons: "All good!"

Cons: "Cancel it"

Cons: "muffin for breakfast ?"

Pros: "Everything was excellent"

Cons: "Service was bad"

Pros: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Pros: "Great airline, everything on time,exelent service, great staff, good food"
Cons: "Everything was fine"

Pros: "Flt was great - service was great"

Pros: "Flight was good and everything worked out perfectly."

Pros: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Cons: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."

Cons: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Cons: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Pros: "Helpful service, decent food."

Pros: "Got to destination safe and sound and was thankful for that!"
Cons: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Cons: "The flight was delayed but due to efforts of the pilot we were on time!"

Pros: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Cons: "Flight attendants were a bit stoic but did their job."

Pros: "arrived early"

Pros: "they asked me if I wanted an upgrade to business class - nice"
Cons: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."

Pros: "On time, smooth flight."
Cons: "Boarding area cramped, all classes and rows boarded at same time."

Pros: "Plenty of leg room in economy. Will fly again."

Pros: "Flight crew was pleasant, calm, and efficient."

Pros: "Good movie selection on flight"
Cons: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Pros: "food was fine"
Cons: "to small seats"

Pros: "Service was spectacular. The United crew was awesome."

Pros: "Everything seemed all right"

Pros: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Cons: "There was nothing I didn't like"

Pros: "Crew is good as always."
Cons: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."

Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"

Cons: "Seat was small and narrowed with no leg room at all Worst I've ever seen"

Pros: "Crew was nice, plane was new and clean, flight was safe with no issues"
Cons: "Plane was so small, I had a feeling I was on a low cost carrier in Europe. Even carry on couldn't fit above in the bins. This is very disappointing for an airline that used to be great. That plane was like the bottom level of the Titanic where people were squizzed in. Upon arrival in Vienna getting off the plane we had to take the stairs and the bus to the terminal - that's how small the plane was. Just awful."

Pros: "Overall the flight was better than most. The crew was friendly, competent and as attentive as coach allows these days. I appreciated the attendant who asked the man in front of me to put his seat back up during the meal. The little red pillows were great - big enough to be useful and comfortable. Although we chose not to watch a movie, we were impressed with the offerings. Comfort on a long flight in coach is a thing of the past but we knew that when we chose to fly that class."
Cons: "Most of the crew was great (hence the five star rating) and the flight in general was at least on a par with competitive airlines but we did have an unpleasant encounter with a young man who we were told was the purser. When my husband asked about what seemed to us like a very high level of security (including dogs on the gangway as we boarded the plane), this young man replied in a very condescending manner,"It's America. You tell me". Well, we are Americans, not always in agreement with our country's actions and attitudes, but that comment was needlessly dismissive and hostile."

Pros: "Great plane good price for plane ticket."

Pros: "Overall it was a good flight"
Cons: "Boarding and departure was almost 2 hours late. Drinks are offered before food, but not with food. A Russian proverb says something like "A spoon is the most valuable at dinner time" Aeroflot should listen to this proverb."

Cons: "No organization to board. Long lines, people pushing and cutting."

Pros: "Entertainment system did not work in half of the in-seat monitors."
Cons: "The above"

Pros: "Entertainment."
Cons: "Boarding procedure took two hours"

Cons: "Crew member named Alexander was very very rude with us and other family. When we asked for his full name to file the complaint he refused to give his last name I believe crewmembers should be trained well and know how to communicate with the customers .very very disappointed"

Pros: "Everything, service ect...."

Pros: "המושבים שהוזמנו היו נחמדים. היתה טיסה נעימה"
Cons: "הטיסה יצאה באיחור. חזרנו בלי המזוודה שנאבדה עוד בהלוך!!! מה איתה, ואיפה הפיצויים על הרכש המיותר ועגמת הנפש?"

Pros: "The crew was curious polite and ready to assist."
Cons: "Poor entertainment old movies, low variety."

Pros: "Crew was good"
Cons: "Flight was delayed, estimates takeoff and boarding times were off actual times, no advertised meals to purchase on board."

Pros: "Very friendly and helpful staff"

Pros: "Flight was canceled and delayed twice awful service from the crew and the staff. It was inhuman . And the icing on the cake is that after 48 hours when we got to Tel Aviv they didn't send I luggage with us"
Cons: "And the icing on the cake is that after 48 hours when we got to Tel Aviv they didn't send I luggage with us. Awful horrible disgusting never do that again"

Pros: "New clean plane"
Cons: "No tv or any entertainment"

Pros: "I really appreciate timelessness and crew politnes. All Stuarts aND stuardess were very nice and friendly."
Cons: "NA"

Pros: "Nothing"
Cons: "No wifi no tv!!!!!! What kind of airlines is that?????????????"

Pros: "Excellent service, friendly staff, very good meals"

Pros: "Food was pretty well portioned. Good selection of music and movies, including some good Russian/Soviet classics. Much smoother ride than Aeroflot's other widebody products. Ice cream for breakfast."
Cons: "Flight attendants were smiley robots. Drinks and meals served at absurd intervals from each other - never at the same time. Exactly one alcoholic beverage service all flight, and no choice but to go and ask in the galley for anything else - including water. Thin seats that slide forward in addition to reclining. The literal worst boarding and replacing procedures - almost an hour of standing and waiting first in the terminal, then in the aisles. Better hope you speak Russian if you need anything."

Pros: "Food and crew"
Cons: "Food and crew"

Cons: "There were a group of people next to me talking and laughing loudly through out the whole night. I asked one of the stewardesses if she could speak to them but should wait 20 minutes so that its not obvious that it was me who was complaining. She repeated what I said and assured me she will take care of it. Instead she came over to them 2 minutes later and then turned to me and said everything will be ok. Of course they continued being rowdy the whole night. The flight was ruined as I could get no sleep. Will think twice before going with Aeroflot again"

Pros: "The service was great, nice cabin staff"
Cons: "food had both special meal and kosher meal and none were great"

Pros: "I enjoyed the friendly crew, the pilot's efforts to keep us informed, and the hassle-free boarding and departure."
Cons: "Somehow my Aeroflot flights are always late... even if only by a half hour. Makes for disruption of pick up on the far end."

Pros: "the aircraft"
Cons: "almost no english anouncements"

Pros: "Clean airplanes and friendly staff."
Cons: "There was such a short window of time between my connection in Moscow and my bag didn't make it to London until the next day."

Cons: "It was really, really terrible. The flight was cancel. 5 hours later the second one was cancel."

Pros: "Aeroflot is very good value for money. The planes are new, roomy, have good in-flight entertainment choices and the crew give very good, polite service. Overall their flights are usually on time. The food is reasonable on flights leaving New York but on flights out of Moscow the food is really poor, sometimes even inedible! The English announcements are almost impossible to understand but that is the same on many airlines."

Pros: "Frendly personal!!"
Cons: "no comments"

Pros: "The crew and flight attendants"
Cons: "Delay in receiving my luggage"

Pros: "I liked that the plane was clean and the service friendly. I liked the personal screens for entertainment and the selection of movies was good."
Cons: "I didn't like having to stand in a long line to board. Because the seats are close together they can't lean very far back and it was difficult to get comfortable to sleep. One of the vegetarian meals was simply pasta with tomato sauce and a few of pieces of squash with a white bread roll. BYO"

Pros: "Good movies on board."
Cons: "Boarding was late, take off was late, I almost missed next fligt, my luggage arrived to my final destination only day later"

Cons: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."

Cons: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."

Pros: "Aeroflot comfort class seat do not recline but slide down uncomfortable , food average breakfast was like dinner unusual"

Pros: "Big, clean and good maintained plane. The process of check in and boarding was smooth and efficient."
Cons: "The entertainment system didn't work at all on the way there (for the all plane) and on the way back it didn't work on my seat (even after a few reboots...). For unknown reason, on one meal, the only option was fish ?!?"

Pros: "Crew, boarding, arrived on time, good entertainment"
Cons: "Pretty turbulent- but what can you do?"

Pros: "The crew was simply superb. The plane also very clean and modern. It was a beautiful experience!!I was very pleased with the overall service and attention."
Cons: "The boarding process was a bit daunting. Once I was on the plane everything was fine and even exceeded expectations!!"

Pros: "everything was perfect"

Cons: "DELAY FOR 1.5 HOUR IN jfk"

Pros: "The crew was extremely efficient."
Cons: "However, the customer service could have been a bit better especially when it comes to speaking English. There were a few times where I just felt I was a bother because I'm not sure how well they understood me."

Pros: "It just seemed to be easy from registration desk all the way to Moscow. The crew was helpful and pleasant ... It was a stress free flight ..."

Pros: "Exselent servis !!thank you !!"

Pros: "Comfortable and well served if they believe you're foreigner."
Cons: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."

Pros: "Direct flight and reasonable price. Good service."
Cons: "Delays at JFK."

Pros: "entertainment system is quite new. everything else is what is expected from the trans-atlantic flight"
Cons: "econom class )"

Pros: "the people who were helping me before I got in the plane were nice and helpful."
Cons: "Crew were not smiling. Announces were all in Russian. Just couple of them were in English and they were not clear."

Cons: "Hello, Everything was ok, flight was good, except my 1 luggage was lost. I filled out all docs at the airport. My case # is SVOSU38652 from Dec.26. Luggage lable - SU922285. Aeroflot representative told me that they are in process to find my luggage. Unfortunately, they haven't found my case. I will send complain letter to Aeroflot. The airline refused to provide compensation for this loss. Is it anyway to get compensation for my lost luggage? Thank you for your assistance in this matter. Best, Svetlana Zemlinskaya svetlana.zemlinskaya@gmail.com"

Pros: "Everything besides the seats. The crew is friendly and courteous, the entertainment systems are modern and even let you charge your phone via USB, and the plane was clean and looked new."
Cons: "The seats have hard, flat seat cushions that make your behind feel sore after an hour. The seat back is sculpted for a 5' tall passenger and cut into my back around the shoulder blades. I was unable to make myself comfortable, let alone fall asleep, despite being very tired and sleepy."

Pros: "This is our third round trip on Aeroflot in 2 years. The price was amazing AND the entire experience was what you would expect from a major airline. We were lucky to have no delays. The inflight service was what we expected, the food was more than edible and the ground and flight staff were professional. We make 2-3 international trips per year and are experienced mature travelers."

Pros: "The flight was relatively cheaper than others"
Cons: "The aircraft was less comfortable than other flights I've been taking in the last few years,but I was ready to accept it given the cheapest cost. The food though made me real sick,I still have stomach ache after 24 hours. The headphones provided to watch movies were of such low quality that it was barely possible to hear what the actors would say, and given that it was a two-input system, it was not possible to use your own headphones."

Pros: "I liked the service, the food was delicious even in economy class."
Cons: "..."

Pros: "Left on time Not too crowded Seats decent"

Pros: "My girlfriend and I really enjoyed our 9 hour flight. I was pleasantly surprised at how often they served us food, drinks, and snacks throughout the flight ! Movie selection was impressive and we both watched 3-4 movies. It was great that we could pause movies at our leisure as well!"