To get to jet blue at JFK from any connecting flight you have to go through security again.
On time, great food, good drink selection! Only down was alcohol-free lounge. Lufthansa had a much better offering!
For that price on Business class, I expected to have the pod seats. These were configured as 2/3/2 and my seat mate talked half the flight with a friend across the isle, loudly. Very uncouth.
It was an amazing experience. Flight crew's service, hospitality, and the food were phenomenal. I don't think I'd want to try any other airline company after this. I would definitely recommend to friends and family. Thank you Turkish Airlines !
Everything about that day was great I was happy with how things went as a first time traveling with the airline thank you for all that you’ve doing by taking us there to our various destinations thanks.
Not good. I was supposed to be in Mint but got in economy class
my experience was great with Turkish airlines . the problem i encountered was with kayak booking. When I booked . it showed that im allowed a bag . and when I got to the airport, i had to pay $165 for one bag.
Very poor service. Not friendly and special food ordered but not served
It is much better than other airlines but not the best for the price
Business class seats were not comfortable. I have traveled with Turkish Airlines several times and it’s always late. My suitcase was lost. I was in another country and I had to find my way to go back to airport and get my suitcase since it arrived next day after my flight. Really disappointed.
I was exhausted from a long day. The flight was smooth. The first flight during my 3 week travel that took off on time.
Crew was amazing, takeoff wonderful. The bathroom was disgusting from before takeoff the odor made the flight uncomfortable as you could smell the bathroom from the center of the plane where we were sitting. Smelled like raw sewage. My daughter was throwing up as we landed due to the smell and horrible turbulence as we approached Newark.
I'm a United 1K member and have ben for 10 years. The gate agent had no control over the boarding process and had us passengers queued for hours as delays were announced. On the plane, the overhead air nozzle was broken so col over was powering through on me and the passenger next to me. Not a great experience for a million miler on United. Feel free to contact me. Josh Smigel - DM426089
Everything was the best it could be. Crew found me with pre- ordered food. Excellent experience!
Improve the food offerings and cabin seating. My wife would prefer to fly another airline, even with a connection for a more comfortable trip. A 737-8 should not be scheduled for a 6 hour segment, which turned into 7.5 hours due to the origin ground delay.
As I wrote earlier, poor planning and/or communication. At least twice, we were told that we would be boarding in less than ten minutes, only to have the flight again delayed at least another hour.
Cree was organized and pleasant. Plane had good seating but as it’s a shuttle toilets hadn’t been thoroughly cleaned (eg. bins too full)
All good flight was 35 minutes early when arriving in Edinburgh
Flight left on time, arrived early, pleasant staff provided water, coffee, etc. access to bathrooms was reasonable and were well maintained. blankets were available, lots of entertainment options. LUGGAGE SERVICE WAS GREAT. I got my one checked bag quickly and was able to make a bus connection for a 2 hour bus ride saving me from waiting another 1.5 hours.
They promise free wi-fi prior to boarding and then once on board you are informed you have to purchase wifi even after being a mileagePlus member.
We sat in our seats on the tarmac for almost 3 hours due to storms. They would not give us water or a snack. We were to depart at 7.30 pm and it was about 10.30 when we took off. No dinner until much after that. Beef type noodle dish was terrible with about a teaspoon of beef in it. The breakfast sweet waffle with egg and sausage inside was horrible. An English muffin sandwich would have been much better. Food was the worst in all of our years of traveling the world.
Was never allowed on and not refunded the full amount of the ticket plus charged a $300 processing fee.
The staff was bit rude when I asked for an extra drink after one beer, asked for one wine glass.
I was deceived on the Kayak site expecting a ticket, but instead finding a "standby" reservation. When I tried to change the ticket, I paid almost twice the price of the original ticket. Then, the airline refused to give me the reserved seat I had chosen and paid for. I think I deserve a refund for this leg of my trip because I was doubly charged and did not receive what I had paid for. I put in a complaint with Lufthansa because the ticket was sold originally sold as a flight they listed. Someone here needs to take responsibility.
Excellent service; they helped me reschedule so I can fly in an earlier flight
The service and flight was great. Luggage came out very quickly!
I ended up in Lufthansa to Zagreb because of our delay
Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.
My flight from Munich to Zagreb was canceled, no one bothered to let me know. I only found out when I came to check in in Denver. Kayak company wouldn't even issue me a new flight. They said that United Airlines holds my ticket. With United I was around 90 minutes call with supervisor who was trying to explain that she can't help me change canceled flight, Kayak agency should do this. On the end she issued a new flight with 24 hrs overlay I Munich. The whole ordeal was so traumatizing for me. I am a women traveling alone. No one offered hotel or any tipe of help in Munich. Traveling these days is so poor, No one is taking any responsibility for anything, we are left to suffer their unorganized mess, and pay really good money for it. I was not gonna wait 24 hrs in Munich, I had to take taxi to city and took a bus to Zagreb. Terrible experience all around.
I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.
