Find cheap flights from Niger to the United States
FAQs for booking flights from Niger to the United States
How does KAYAK find such low prices on flights from Niger to the United States?
How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Niger to the United States?
What is the Hacker Fare option on flights from Niger to the United States?
What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Niger to the United States?
Top 5 airlines serving from Niger to the United States
Scores according to KAYAK customer reviews
Cons: "The only kosher foodi is no good must change"
Cons: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."
Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"
Cons: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"
Pros: "The staff was courteous and helpful"
Cons: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."
Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."
Pros: "The crew bumber was short fot the full flight. The food used to be better in THY."
Pros: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Cons: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Cons: "I missed this flight also and tried to get a refund for it because the times were not good for me."
Cons: "The flight was cancelled and 36 hours later, I am stuck at a hotel with 100s of other people none of who have a clue how to contact the airline as all the phones are not being attended to. The Indian sales and reservation team as well as the Turkish customer care are not responding to the situation at all."
Cons: "Late baggage"
Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."
Pros: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"
Pros: "I enjoyed the options for entertainment on board. The staff were all polite and professional. The meals were satisfying and the drink choices were great."
Cons: "I was seated next to someone who moved a lot when the slept and the handrail barrier was not enough to keep me safe from involuntary jabs. Also, the touch screen wasn't working properly but after a few trial and errors, I realized that I could use the remote as an alternative to the touch screen."
Pros: "The food and service, generally, were all quite good, as I have come to expect from Turkish Airlines. Turkish Airlines remains my preferred airline for all travel."
Cons: "The server handling my section of the aircraft seemed slower and less experienced, but this did not have a significant impact on my experience. The temperature in the cabin seemed to fluctuate quite a bit and my entertainment screen froze and seemed to shut down halfway through the flight."
Pros: "I was very comfortable as there were empty seats in my row and I could sleep a bit. Also I have a bad hip and the extra room was very helpful for adjusting my position as needed. food was good and staff pleasant. I enjoyed 2 movies."
Cons: "The bathroom facility which I used on the plane was very dirty at the time I used it."
Pros: "Everything was great"
Pros: "It was great trip. Great movie selection"
Cons: "More drink service would be nice"
Cons: "The airport"
Pros: "Excellent service!!!"
Cons: "There was nothing to not like about it."
Cons: "My connecting flight was cancelled twice then delayed. I ended up missing my connection in Istanbul and having to overnight there. Turkish Airlines did provide hotel accommodation to passengers in similar situation, however only after wondering around the airport for over an hour to find the TK hotel desk and waiting for an additional hour to be assigned a hotel room and be transferred there, only to learn that I had to check out within two and a half hours after checking in to be at the airport 4 hours before the flight departs. When I finally arrived at the airport, I had to go through a security screening (because I was not suspicious for having entered the country and exiting only 5 hours later). When all of that was done, I approach the check in desk and asked if my seat can be changed, as I had spent the previous 2 days trying to get on my connecting flight, spending over 8 continuous hours at an airport and having had a nightmare night. I asked for an exit row seat or anything in the front of the plane. I was literal told that if I did not like the seat given I did not have to fly. I took the seat originally assigned and spent 11 and a half hours sitting next to a toilette on the airplane with a crying baby next to me and in front of me. To top it all, it took 2 hours to get my luggage once arrived at JFK. I usually love traveling on Turkish airlines and I understand not all of the above is directly depending on them, but considering how awful the entire experience was and how little I asked to be happy, I found them to be extremely unaccommodating on this occasion."
Cons: "flight had hours of delays barely anyone speaks or understands English.. Lack of help from everywhere from checking in to boarding to take off won't recommend to anyone."
Pros: "The food, the stuff for sleeping"
Cons: "The boarding: too much stand by which leads to confusions and anxieties. I personally believed this problem of creating too much stand by could have been prevented in advance."
Pros: "Great movie choices and food"
Cons: "People were screaming because of turbulence and we got zero communication from staff. Terrible on and off boarding. Worst terminal."
Pros: "Business class was great. Comfortable lay flat seat. Tasty food and lots of it. Great entertainment system with endless high quality options."
Cons: "Istanbul airport does not have enough gates to handle their growth in traffic. As a result both my incoming and outgoing flights were embarked by bus from the tarmac. We passed by another 30 planes in the same situation. So it was not a one off."
Cons: "They let passengers on who were not supposed to be on the flight. Consequestnly the flight way massivle delayed as they were trying to sort out the mess with the numbers, wrong passengers. they deboarded one passenger and asked everyone to search their overheaed baggages for foreign things. caused a scare among the passengers but wast fully explained. boarding was very sketchy and felt unsafe, unsecure."
Cons: "No luggage arrived for 60 people or more. On my first flight to Sofia from Istanbul i miss my flight for technical reasons and then from Istanbul to NY no suitcases arrived. Just terrible experience. Never ever again will travel with Turkish Airlines. They suck!!!!"
Pros: "The hospitality"
Pros: "The food plentiful, and the entertainment excellent."
Cons: "Seats so not comfortable. Boarding always takes forever and this flight takes off late, Every time. Sigh."
Cons: "We were asked to board and then sat on the plane for 6 hours while they de-iced the plane, waited for a new pilot, and replaced the food. It made our 11 hour trip close to 17 hours and was very uncomfortable."
Cons: "airport dselay 4 hours - due to snow; boarding in buses - very slow"
Pros: "Everything was amazing! Like flying first class for a coach price!"
Pros: "Crew was pleasant. Food was excellent. Travel necessities bag was lovely and very useful!"
Cons: "Customer Service at the New York airport was rude and not professional. I missed my flight due to the day beforeThanksgiving traffic and the customer service representative did not show any empathy or compassion. She wanted to charge me a full price. I had to beg her to help me and look for other options."
Pros: "Respect service comfort"
Cons: "The food was terrible and caused me continued stomach problems for days and the entertainment system broke mid flight...."
Pros: "The departure was on-time The flight was smooth and quiet"
Cons: "Meal was tasteless No tea was available during the most part of the flight, and at the end, when tea was served, it was too dark and strong No green tea was available at all"
Pros: "the first meal was very good for airline food. The second meal, okra over rice, was a joke. Not even sure why they bothered."
Pros: "The gift bag designed for comfort was phenomenal!"
Cons: "The staff on this particular flight weren't the friendliest."
Pros: "The staff was very nice and the food quite decent. Best of all was that the flight was half-empty."
Cons: "It was one of these new planes that you now see all over Europe where the seat backs are half as thick as the old ones - basically what you'd find on a bus. Not that awful if you're doing a 2-hour flight somewhere, but on an 11-hour one (Istanbul to JFK) they are excruciatingly uncomfortable."
Pros: "Lots of free space on this particular flight to sleep."
Cons: "There were no toiletry offered on this flight."
Pros: "Awesome food. Good choice of alcoholic beverages, great entertainment."
Cons: "One of the worst knee room."
Pros: "Crew was excellent"
Cons: "Very cramped leg space"
Pros: "1) Turkish Air's online check-in, seat selection and printing of boarding pass was efficient and effective 2) The standard VEGETARIAN meals (non-vegan) were always fresh, very tatstey and properly warmed (when appropriate) 3) The flight attendants were: > Comfortable speaking with me in English (a native American English speaker). We had no trouble understanding each other. > Always courteous, congenial and helpful in their passenger interactions, including at check-in counter"
Pros: "I liked the food, crew and entertainment"
Cons: "Didn't like boarding, having to take the bus and go up and down the stairs to leave and get on the plane. Also jet A330 had very little leg room in coach and was very hot."
Pros: "Direct flight"
Cons: "Disorganized service, poor food quality"
Pros: "Great pre-flight experience at the IST Business Class lounge; carried over to the flight."
Cons: "General disorganization.Instead of boarding by zone or rows,called all passengers at once.Very poor discipline.Locals just walk in.Chaos.Also usually when they need my services on Flights they give points or at least say thank you.I do not know what happened to the patient.Two of us had come up when they called for help.Both from the States and they did not have anybody else."
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Cons: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"
Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Pros: "On time"
Cons: "Seats did not recline"
Cons: "I couldn’t sleep in a chair... wish I could"
Pros: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Cons: "See above."
Pros: "I was surprised by the amount of snacks and drinks on such a short flight."
Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."
Pros: "Food was unexpectedly good."
Cons: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"
Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Cons: "Plane was late numerous times. Boarding was painful"
Pros: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Cons: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."
Cons: "3 hours delay"
Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."
Cons: "Everything else"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "Incredible service, great entertainment options, comfy seats"
Cons: "2 1.5 hour delays for things that Delta messed up"
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "The flight attendant, Winsom, was fantastic."
Pros: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Cons: "We had to wait at the gate on arrival"
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Pros: "Staff and equipment"
Cons: "Early to arrive but gate not ready so we lost our edge"
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "We were early, I had free Wifi, I love Delta!"
Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Cons: "Cramped seats."
Pros: "Very friendly and accommodating crew"
Cons: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."
Cons: "the seats are WAY TOO SMALL"
Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"
Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Cons: "Being scammed by the Chinese, China Southern"
Cons: "see above"
Pros: ".....delta in Washington was great changed my flight so I didn't have delay !!!!!! Will always use"
Pros: "Was good"
Cons: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."
Pros: "Clam flight Nice crew"
Cons: "No complaints, completely satisfied!"
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Cons: "Arrived to the airport over 2 hours early and was told that my husband and I were put on standby because Air France overbooked the flight. I told them this was unacceptable - we had purchased a ticket and had seats reserved. And, typically if a flight is overbooked, the airline will offer a later flight option to everyone at the gate with an incentive to change it instead of randomly choosing passengers to bump off. They were rude and unapologetic and instead of putting us on the next flight 2 hours later, they made us stand at the counter for over an hour until they waited for all the other passengers to check in. Then 45 minutes before the flight took off, they told us that 2 seats opened and we would need to run through security and to the gate in order to get it on time. They also didn't have seats next to each other -- so the window and aisle seats that we had reserved were given away and we both had middle seats on opposite ends of the plane. Even though they acknowledged that we did everything right and they chose us at random, Air France was completely unprofessional and rude throughout the entire process."
Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."
Cons: "Announcements were difficult to hear. ?static"
Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Pros: "Yeah Everything well organized"
Cons: "I believe so"
Cons: "Delay in take off 45 min!!!!"
Cons: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Pros: "The crew was terrific."
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "Crew on the ground was very rude"
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Cons: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"
Pros: "Crew was very friendly. Food was excellent"
Cons: "Excelente aerolínea"
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Pros: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Cons: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Cons: "they lost our luggage very inconvenient"
Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."
Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Pros: "Food was good, crew was very professional and courteous. Flight was smooth."
Cons: "Coach was cramped and the video system didn’t work very well"
Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Pros: "Very quiet"
Cons: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."
Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Pros: "The service"
Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."
Pros: "Good service at gate and on board"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Cons: "There are always delays. Today it was that internet was down."
Pros: "the food"
Cons: "no room for legs"
Pros: "On time departure and arrival"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Cons: "Food was not good."
Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"
Pros: "Standard stuff"
Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Pros: "Our flight attendant and fnally making it home!"
Cons: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."
Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Pros: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Cons: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."
Pros: "Although plane was full staff moved us through quickly"
Pros: "The airplane was new, good food and service."
Pros: "No complain about Air France. The service and food are very good. Enjoy it."
Cons: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."
Pros: "Warm and elegant service"
Cons: "Safely any time"
Cons: "First safety"
Cons: "Everything was great!!"
Cons: "Punctuality. Time is off the essence."
Cons: "Better seat"
Pros: "Seat was very comfortable and the air stewards were good"
Cons: "The entertainment system not working correctly and the food was poor"
Pros: "New aircraft with comfortable business seats"
Cons: "More than 4 hours delay! Not all selection from food menu available"
Cons: "Addis Ababa is chaos and not clean."
Pros: "Land crew attention was polite and nice"
Cons: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
Cons: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"
Pros: "The crew were ok but took ages to help you"
Cons: "faster service in the plane"
Pros: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Cons: "Everything was good"
Pros: "on time"
Cons: "they woke me up in the middle of the night to give me food.."
Pros: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Cons: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."
Pros: "the flight was very nice and I thank all the crew for their kindness."
Cons: "Was nice best"
Cons: "We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system."
Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Pros: "I liked the crew. They are kind."
Cons: "The boarding in Addis was an absolute nightmare. No one could figure out where to go and when. Mombasa and Nairobi flight boarding was mixed. I've never seen anything like this. There was not enough room in the boarding area so everyone was pushing and shoving. I can't recommend Ethiopian airways to anyone after this experience."
Pros: "Nice crew"
Cons: "Aircraft and business seat just medium Food quite as fast-food service"
Pros: "I had an extra seat in my row which was nice."
Cons: "No flight overnight is ever very comfortable. It’s difficult to sleep."
Cons: "No way to charge a phone!"
Pros: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Cons: "It took quite a while before the first service. It would be nice to have a drink service sooner."
Cons: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."
Cons: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."
Pros: "The crew members are very friendly, always smiling and attentive."
Cons: "The entertainment system needs an upgrade. Touch screens unresponsive."
Pros: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Pros: "The staff assistance Kosher food was great"
Cons: "Overhead baggage compartment was taken over by cups and stuff"
Pros: "the air craft was very good and the comfort is good no complain..."
Cons: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."
Pros: "I like the entertainment,but the quality is not quite good in Amharic part."
Cons: "The food is very bad."
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Pros: "evry thing"
Cons: "no thing"
Pros: "Cost effevtive"
Cons: "Crew being unkind."
Cons: "The flight was good"
Pros: "The crew were all very friendly and welcoming."
Cons: "The food options need to be more varied."
Pros: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
Pros: "The food and the crew were nice. The entertainment would go in and out, with the buttons malfunctioning at times."
Cons: "Started boarding 4 hours after scheduled departure. Though there was bad weather, our departure was still delayed way past the "adverse weather" conditions at the airport. In the 4 hours we were in Washington, there was no communication whatsoever. No one to inform us of us potentially missing our ADD to JHB connecting flight. None of the workers wanted to help us."
Cons: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Pros: "Entertainment, comfort in flight"
Cons: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."
Pros: "Smooth Flight."
Cons: "Too crowded."
Pros: "Smooth Flight."
Cons: "The food."
Cons: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"
Pros: "I liked that we didn't have any issues and didn't crash."
Cons: "Food is the SAME every time! Service was not great, skipped me twice on drinks and they seemed annoyed when I asked for a water and a water refill since the cups are so small. I get that its a quick flight and they have to finish before a certain time. But service for the people in the back should be the same as those in the front."
Pros: "TIME KEEPING"
Cons: "allocated the worst seat on the plane despite choosing a different seat online"
Pros: "Flight crew services"
Cons: "Insufficient drinks"
Pros: "In coach, tge seats were very comfortable.The 787was quieter andsmoother formy 9.5 hour flight. The staffwas excellent."
Cons: "it was great."
Pros: "Very comfortable seats"
Cons: "It wasn't clear at all where the seats were in the plane when I did the check in. Result: I picked up seats that couldn't recline because of the toilet behind... I thought I chose exit row seats. The crew kept speaking, for extended amount of time, in 4 languages at departure and landing, constantly interrupting entertainment. To keep interrupting me while watching something to tell me about how much they appreciate our business doesn't convince me to keep on flying with such a company"
Pros: "It was really excellent"
Pros: "Food was delicious and crew was serviable."
Cons: "Clean the toilets more regularly."
Pros: "Crews very bad if u asking for something. Nobady care of you"
Cons: "Everything needs to be better"
Cons: "We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home"
Cons: "The staff were rude and not helpful"
Cons: "Everything, the crew the service the food. Very bad airline .I wil will be er recommend or use again"
Pros: "I boarded the plane feeling very ill and the flight crew went out of their way to ensure that I had food, water, and blankets to try to make my trip as comfortable as possible. Very much appreciated!"
Cons: "Error with the name and not permitted to travel and not refundable. So I am really upset to say the least."
Pros: "Nothing at all!"
Cons: "Such a poor service. They lost my luggage, when I arrived at my final destination, one of my luggage did not come. And one month later I still haven’t received my luggage !!! I got a call from them saying they found my luggage in Marocco without a tag. Like how is that even possible. They are such thieves! I want my money back!! Save yourself time and fly with another airline. maroc airline is full of sh*t!!"
Pros: "The entertainment is decent on these flights, usually. The don't switch up the movies often, but there are always some recent releases."
Cons: "This was a rough flight. First, Air Maroc at some point rescheduled the flight to some six or seven hours later than when I booked it, without bothering to even send any notice. Apparently according to their terms of service they can just change flight times as they like, and passengers are responsible for somehow figuring it out and dealing with the consequences. Oddly, the original flight time was still posted online even after I learned of the change, so the only indication of the change was the boarding time on my ticket. When I asked for the new itinerary, RAM employees seemed very confused about why I would want to know when I was arriving in New York (which ended up being 1 AM instead of 5 PM). To the airline's credit, they did offer accommodation in Casablanca, if you stood in an hour-long line. However, although I had been flying since 5 AM and not leaving Casa until 10 PM, I was not offered vouchers for breakfast or dinner, but only lunch (at 2 PM). Because I had to leave the airport in Casablanca, I had to go through security half a dozen times, including while boarding, with various harmless things confiscated. The flight was kept extremely dry, and the crew was stingy with water (although tea and coffee were abundant), only offering water twice during a nearly 8 hour flight despite my requests, and doling it out in small cups which they seemed annoyed to refill. The crew was not efficient or fast. The food on Air Maroc is often okay, but this time it was nearly inedible, especially with little to wash it down. It was not the worst flight I've been on, but it was pretty miserable."
Cons: "When we arrived at the gate, we were told that another bus would come for us. It never showed up and no one came to help us. So we missed the flight. We tried all afternoon to get placed on the next flight out. The ticketing office told us we needed a supervisor to approve the changes to our reservation. We were informed all the supervisors were in the back office watching the futball matches and that we would have to wait. We were told if we don't get the supervisors approval, we will have to buy a new flight at full price. So we waited for many hours. Finally the night supervisor came out and told us that he can't do anything. He said the day managers would've been the ones to help us. They've already gone home after the football game ended. They wanted to charge us $840 USD each for new tickets"
Pros: "Some of the staff were dismissive and rushed."
Pros: "The plane"
Cons: "The customer service. They ignore you when you want to escalate issues to a manager, they are agressive in treatment. They cancelled all of my flight legs because I missed an intermediate flight leg and did not notify me. I found out at the airport when I was about to take my last leg. I understand some airlines have policies around no shows but this airline did not have the decency to even notify me of the cancellation so I could plan around it."
Pros: "I like the multimedia especially the movies."
Cons: "I dont like some of their meals"
Cons: "Rude staff. Asked for a night blinder to cover eyes on flight attendant said not on this flight. Food was below average."
Pros: "Cheapest flight available (?) WasteLand was a nice documentary to watch"
Cons: "Food was miserable Very rude passenger next to us. Crew was almost wholly absent in order to address the situation Barely any service during the flight Restrooms were dirty from the start"
Pros: "Not organized"
Cons: "The aircraft"
Cons: "Too many children running around the plane mid flight. Also the food made people have to use the bathroom a lot and the plane smelled at a few points in the trip.... Maybe rethink what is served?"
Pros: "Getting off the plane"
Cons: "Air Maroc - I'm throwing my safar flyer card in the trash and flying air Brussels from now. You guys shouldnt be allowed to operate an airline."
Cons: "I did Not find any seat available for me so I have to wait 2 days till the next flight Cause me waisting money and time"
Cons: "I ordered kosher meals three weeks in advance and they did not provide any on my return flight to NY.. It's a long flight to have no food.."
Pros: "Yes, I did."
Pros: "The seats were comfortable and the landing and take off were done smoothly."
Cons: "We ordered kosher meals. There were 5 of us. They brought us vegetarian food and said this is what they have. After explaining that we can't eat that food, otherwise we would have ordered it, they said it's normal and that we should have brought food. They didn't even apologize. Their careless behavior was rude and unacceptable. How can u let 5 people go hungry for 7 hours? The bathrooms were so dirty and smelled! There was urine on the floor and I heard many passengers mention it to them, they still didn't clean it. It definitely the last time I fly Royal Air Maroc. It saddens me to not use the local airline. Especially since I'm born in that Country. I, sadly can not recommand this airline to anyone who eats Kosher."
Pros: "The flight was direct"
Cons: "The crew only appears during the meal for 7 hours the crew walked to give tge food and pick up the tries a passage got sick and no one cares"
Pros: "The boarding process was efficient."
Cons: "The crew is not hospitable or accommodating."
Pros: "I had a good time at the motel"
Cons: "I did not like the food served in the airplane"
Pros: "Every think with the fight was excellent"
Cons: "There was no ear phone available for family and I and I asked three crew members and all of them told me will check on it and never check or respond to me and they have not address it to tell me why. I pay the air fair equally as others who have the ear phones so why can't I have one. Sooner your reply the better. Thanks."
Pros: "Crew hospitality, food, entertainment and comfort."
Cons: "My seat position did not allow me to have an aerial view of sights and scenes during descent."
Cons: "boarding process was a nightmare."
Cons: "Some of the crew members need to learn what service is. Very disappointing attitude."
Cons: "Spent hours circling JFK, then went up to Biston, landed there, sat on the Tarmac 2 hours. Little communication from the staff. Announcements were primarily in Arabic. Felt very anxious and unsafe. Will never fly RAM again!"
Pros: "good place for layover"
Cons: "Lost my bag for 5 days, said it would come in one. Had to pay for it to be delivered. On the way back, lost my bag in the airport, but found it after 2 hours. Not sure the baggage hassle is worth the 300$ savings. Woman at airport security said they always have problems. Both flights 5 + people had lost bags."
Pros: "The seats were ok the trip was quick"
Cons: "The plane was FILTHY when we boarded and got worse . The crew seemed like they did not want to be there. The food was cold and the entertainment choices we're awful. The worst part was waiting in the heat for 20 minutes to board with NO water and the drew not offering us any unless we flagged them down when we got on board."
Cons: "Airport security took forever and was very disorganized. Bathrooms were filthy. A man was washing his feet in the sink and only four bathroom stalls worked. After our plane ride, the airline lost my bag. I had to receive help from another airline agent since no one from Royal Air Maroc provided clear guidance. The front desk made me feel a sheet and gave me their phone number to call. I called 10 times at different times during the two hours that they should be working but no one ever answered. I left a voicemail and have not been contacted yet. I have no information about my missing bag after they failed to track where it should have been. Do not recommend this airline."
Pros: "Direct flight and New Planes"
Cons: "Service... what's that?"
Cons: "Kids running and screaming unsupervised awful smells throughout the flight indifferent crew"
Cons: "Royal air moroc is the worst airline I thing"
Cons: "Jet blue as a company is a joke its the worst experience i had i missed my flight because of them and had to wait 7hours for a hotel room and had to go back and forth to the airport like 3 time thank you kayak and thank you jet blue"
Pros: "The flight crew was very friendly and helpful. Every time one of them would walk past me they would smile and ask if I needed anything."
Cons: "There was no sense of order when boarding the flight. They allowed the other people to act like herds of animals. The food smelled/was absolutely disgusting. My headphones would not plug into their tablets on their seats and it was too crowded. At the airport the person who was checking me in tried to make me change my luggage tags to their luggage tags. Not one person in the Casablanca airport spoke English and the security was extremely rude to me about allowing me to say farewell to the person that I was visiting in Morocco and about giving me directions to where I needed to go to check in for my flight. None of the signs in the Casablanca airport were in English either...I was lucky enough to find another English speaking tourist whom was nice enough to help me get where I needed to be. On my flight to Casablanca there was a male next to me whom was a bit too over friendly and kept touching me in a way that made me feel uncomfortable when he was talking to me so I asked the flight crew if they could either move him or myself and they happily called for the flight Marshall whom came to where I was sitting and moved both men that were sitting next to me and told me he was doing that because he himself was not comfortable with 2 males sitting next to me and wanted to see me have a great flight and a great experience on their airlines. Would I ever use Air Maroc again...the answer is yes but I'm not so sure I would ever fly in and out of Casablanca airport again."
Pros: "Nothing much really!!"
Cons: "Service, boarding, food, very uncomfortable seating, ....everything was bad"
Pros: "The best part of the flight was the new Dreamliner plane. That's it."
Cons: "I've never experienced flight attendants as rude as those on RAM. It was actually quite shocking. Will avoid flying this airline again."
Pros: "On way to Morocco, the flight was very comfortable, the meal was quite delicious and the crew was very pleasant."
Cons: "At 6:30 am when I checked in at Marrekesh for connecting flight in Casablanca, I was told I could not change seats for later flight to NY, but would have to wait till I arrived in Casablanca. Later, in Casablanca when I asked to change seats so I would have an aisle seat, I was told that I should have done so in Marrakesh. Very frustrating experience!! Also had to go through extra security, checking luggage and body by hand and waiting at doorway for bus for almost an hour with NO explanation by crew as to the reason for the delay! It would have been appropriate as well as comforting to have our questions and concerns acknowledged at that time, but no one addressed or even appologized to the passengers for the hour long delay."
Pros: "The plane was very comfortable and the service was excellent"
Pros: "The plane was great"
Cons: "Not enough movies"
Pros: "Horrible food.. Awful"
Pros: "Nice amount of legroom, nice new Dreamliner jet, flight was smooth."
Cons: "My wife and I purchased our tickets together, which on all other airlines I've flown (which is a lot!) means you get seats together... but on both legs of our recent round trip my wife and I were assigned seats nowhere near each other. Online check-in was not available, and when we checked in at the airport 2 hours before our flight, we were told it was absolutely impossible to rearrange our seats. Moreover many other families on our flight were in the same situation. I can only imagine the nightmare if I'd been flying with children! The staff were completely unhelpful."
Cons: "I didnt like anything ta all cuz i lost everything un my bag when i was coming to africa they took all my 6iphone and parfums"
Pros: "The food was decent for an airline."
Cons: "People were sitting in our seats when we boarded but when we told the steward he asked us to sit in other seats rather than move the people in our seats, which was pretty weird."
Pros: "Crew was nice. The flight wasn't super full, so I had more space than normal and an extra pillow. The tinted windows were neat. The entertainment system worked well (responsive to the touch and clear), but the options were limited."
Cons: "The police took the sealed water bottle that I purchased after going through security in Casablanca prior to boarding a 7 hour flight. They didn't seem to care that I had purchased after security; they were also throwing out other passenger's 3 oz or smaller liquids. Didn't seem consistent or actually helpful - for example, they didn't confiscate my small liquids or even care about the hot coffee I had added to my travel mug. Plus the guy in front of me didn't have to throw out his large bottle of water (different police checked his bag). I had purchased the bottle intentionally after getting too dehydrated on my flight to Morocco. They serve you two small cups of water. I asked for more and it never came. Again on my flight back, only two cups of water. Didn't feel like arguing with the crew, so I slept and avoided the coffee to prevent getting more dehydrated and then ran to the fountain once we landed."